SALLIE’S CORNER www.clinchvalleyhealth.com

February 2016

MonthAwarenessDates To Remember:

FEB. 5 - National Wear Red Day, Cake will be Served at

the Hospital Basement Bistro

FEB. 12 - FREE Blood Pressure and Cholesterol

Screening in Hospital Lobby

FEB. 19 - FREE Blood Pressure and Cholesterol Screening at CVPA Lobby

FEB. 26 - FREE Blood Pressure and Cholesterol

Screening in Hospital Lobby

NEW INTERVENTIONAL CARDIOLOGIST

Interventional Cardiologist, Dr. Flood, is

now accepting patients!

Clinch Valley Physicians Associates

Tuesday & Wednesday8:30 am - 5:00 pm

276.964.1232

2016 Nurse Practitioner Winter Symposium

Saturday, Feb. 20, 2016Clinch Valley

Medical Center Basement Bistro

Please register prior to the conference by contacting

Sally Presnell at Sally.Presnell@LPNT.net

Please call 276.596.6482 for more information.

Cost: $25.00 if not employed by Clinch Valley Health

FREE for Clinch Valley Health Employed Nurse

Practitioners

Take advantage of our comprehensive Vascular Screening for only $149. This screening includes: Carotid Ultrasound Screening, Aorta Ultrasound Screening, ABI, Foot/Bone Density, and EKG. Also, for an additional $49 you can schedule a Cardiac Calcium Scoring.

SUSIE KEEN

FNP-C

SUSAN HARRIS

FNP-C276.596.6449ClinchValleyHealth.com

As a reminder, Clinch Valley Medical Center has an off-site blood draw and EKG station for you to utilize. The blood drawing station is located in the Medical Office Building in Suite 2050.

MOBBlood Draw

& EKG Station

OFFICE HOURSMonday – Thursday, 8:30 a.m. – 4:30 p.m.

Friday, 8:30 a.m. – 1 p.m.

Phone: 276.596.6767

• Skilled Nursing Floor State Survey Inspection – Jan. 5, 2016 – No Deficiencies• Dietary Inspection – Jan. 7, 2016 – No Deficiencies• State Fire Marshall – Jan. 14, 2016 – No Deficiencies

INSPECTION SUCCESSES - Great Job!

“Like” Clinch Valley Health on Facebook for News and Updates!

Welcome to CVPA!

Lisa Stiltner, FNP, will be joining Clinch Valley Physicians Associates this March! Lisa has worked

as a RN at CVMC since 2004 and is excited to begin her new role in Family Practice!

The Clinch Valley Health Employee Advisory Group is a formal committee developed to work as a liaison for its organization and employees. Members of the Employee Advisory Group for 2016 are Louise Ball, Jeff Blankenship, Carolyn Burress, Chris Cole, Rebecca Deel, Ingrid Herald, Tammy Hurley, Debbie Lester, Jennifer Lester, Frances Meadows, Dolores Mulkey, Karla Nuckles,

Tammy Shelton, Vickie Stacy, Georgie Vandyke, and Jill Watson. Each member was selected from a pool of qualified volunteers, representing various parts of the business (hospital, physician practices, and home health). The EAG aims to maximize employee relations, provide a healthy work environment, and to recognize employees by giving them a voice and influence in matters affecting them and the environment in which they work.

The topic of discussion for the first meeting in 2016 was about utilizing the lunch and learn programs to promote knowledge among staff about service offerings at CV Health. The first topic of our “Learn it at Lunch” will be on EBUS, presented by Dr. Jawad. The group had many suggestions about how to make this program successful, for example assigning someone from each department to attend and would then share with their coworkers, offering the program at different lunch times so employees at the 12pm lunch crew would have the same opportunity to attend these programs as the 1pm lunch crew, possibly videotaping the program, or have the speaker present to our CVPA and CPPS staff during their monthly meeting, depending on availability.

EMPLOYEE ADVISORY GROUP 2016UPDATE

NEW CAPABILITIES IN 2016Endobronchial Ultrasound (EBUS) is a new service offered at Clinch Valley Medical Center. EBUS is a minimally invasive, but highly effective procedure that will be performed in the operating room by Dr. Jawad. EBUS allows physicians to perform a technique known as transbronchial needle aspiration (TBNA) to obtain tissue or fluid samples from the lungs and surrounding lymph nodes without conventional surgery.

The samples can be used for diagnosing and staging lung cancer, detecting infections, and identifying inflammatory diseases that affect the lungs, such as sarcoidosis or other cancers like lymphoma.

Clinch Valley Health finished the 4th quarter with a 79.5% TOP BOX score. This score also landed

us in the 84th percentile ranking among all of Healthstream customers. This is the highest our

score has been in many years, and is the highest percentile ranking we have received.

GREAT JOB to everyone.

4TH QUARTERPATIENT

SATISFACTION SCORES

Welcome to CVMC!

Brian Stilwell has joined the HR department, transferring from Home Care. Brian brings both payroll and HRA experience to the position, and is here to work with you and your staff.

2016 Upfront DiscountFact Sheet

Governmental Payer Patients: (Medicare, Managed Medicare,Tricare, Medicaid & Managed Medicaid) ◦ All Patient Types:

- 20% Up Front Discount on the estimated patient balance. - Discount is good for 7 days from the date of service or discharge.

Why do governmental payer patients not get more than 20%?

◦ Because of our agreement with the governmental payers, we are unable to offer a discount greater than a 20% prompt pay discount.

Non-Governmental Payer Patients:◦ All Patient Types:

- 20% Up Front Discount on estimated patient balance. - Patient can inquire if they qualify for additional discount. - Discount is good for 7 days from the date of service or discharge. - Employees can sign a payroll deduction form and still qualify for the discount when the claim final bills.

Self-Pay Patients and Limited Liability Insurances:◦ All Patient Types:

- 85% Up Front Discount on full charges. - Discount is good for 7 days from the date of service or discharge.

◦ Reference Labs:

- 50% discount within 30 days of final bill.

STAY IN THE LOOPSummary of Happenings at Clinch Valley Health

• Dr. Flood, Interventional Cardiologist, is starting February 2, 2016 at Clinch Valley Physicians Associates. His hours of operation are Tuesday & Wednesday, 8:30 am to 5:00 pm. His office phone number is 276.964.1232.

• Dr. Ramces A. Francisco, MD, is an Orthopedic Surgeon that will be joining Clinch Valley Health March 1, 2016. His office will be located at Clinch Valley Physicians Associates (in Dr. Patil’s old office).

• Clay Morgan, PA-C, is now seeing patients at Clinch Valley Gastroenterology located in the Medical Plaza (MOB), Suite 2900, behind CVMC. He works under Dr. Hunter and is replacing Deepti Karnati, MD, until a new physician arrives. Please call 276.596.6780 to schedule an appointment or for more information.

• Clinch Valley Family Care is now open! The providers available are Susan Harris, FNP-C, and Susie Keen, FNP-C. They are located in Cedar Bluff across from Cedar Bluff Elementary. Clinch Valley Family Care will replace Campus Family Medicine. Please call 276.596.6449 for more information or to schedule an appointment.

• Clinch Valley Urgent Care will be opening at the beginning of March. It will be located across from Walmart in the old Southern Pottery building. Services that will be offered include Lab, X-Ray and Drug Screen testing. Walk-in patients are welcome with no appointment needed. Hours of operation are Monday through Friday 7:00am to 7:00pm, and Saturday and Sunday 8:00am to 6:00pm. For more information please call 276-596-6375.