Salisbury Rural Health

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Comprehend, Collaborate, Complement, Partnership

Edwina Gray-Wright, MHAIntegrator, Salisbury VAMC Rural Health Program

September 2011

Goals Office of Rural Health (ORH)

Enhance OutreachIncrease appropriate referralsReduce stigmaPromote healthy

outcomes/resilience/recoveryIncrease consumer and provider satisfactionTransform care for Rural Veterans

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RURAL HEALTH PROGRAM FUNDAMENTALS

Comprehend – Engage the community, its leaders and providers to better understand the needs of our Veterans.

Collaborate – Engage those Veterans encountered, their families, and other VA consumers.

Complement - Focus on health issues among Veterans to address commonalities

Partnerships – Build to improve screening, health maintenance and compliance..quality of life.

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VISN 6RURAL HEALTH PROGRAMS in NC

ASHEVILLE SALISBURY DURHAM HAMPTON

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FAYETTEVILLE

RURAL HEALTH PROGRAM INTEGRATOR CONTACTS

Asheville VAMC – Shawn Butler (828) 298-7911, ext 4346

Durham VAMC – Bobbie Brooker (919) 286-0411, ext 2089

Fayetteville VAMC – Joyce Hawkins (910) 488-2120, ext 7384

Hampton VAMC - Linda Erdman-Cline (acting) (757) 722-9961, ext 7762

Salisbury VAMC – Edwina Gray-Wright (704) 638-9000, ext 4960

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SALISBURY Rural Health Program

MOTTO: We will go where ever the Veteran is!

VSO VFW VHA DOD TOWN HALLS CHURCHES

CENTERS: COMMUNITY, SENIOR, CIVICSCHOOLS: COLLEGES, UNIVERSITIESFAIRS, FESTIVALS, SHOWSBALL GAMES, PARKING LOTS

YOU JUST NAME THE PLACE, AND WE’LL GO THERE6

SALISBURY RURAL HEALTH TEAM

CLINICAL STAFFWanda – Nurse EducatorSharon –Nurse EducatorMelissa – Nurse EducatorADMINISTRATIVE STAFF

Lisa – Program Support AssistantTony – Veteran Liaison

Dwight – Public Affairs OfficerEdwina – Integration Program Manager

COMING SOON – SOCIAL WORK, MORE ADMINISTRATIVE SUPPORT

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ENROLLMENT

EDUCATION

DEVELOP PARTNERSHIPS

SALISBURYRURAL HEALTH PROGRAM

• Goal #1Registration and Enrollment

• Goal #2Education until health care improves

• Goal #3Establish Partnerships

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GOAL #1OUTREACH

• Enrollment via engagement of Veterans in their community or surrounding areas.

• Registration – assist with the completion of form 1010 for healthcare.

• Primary Care and Mental Health service connection.• Provide additional information and assistance on form

21-526 (with the support of VSO offices). • Assist in the navigation of the Department of Veterans

Affairs system……or at least refer to the appropriate department.

• Reach out to as many Veterans in Rural American as is possible.

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HELLO

• HAVE YOU EVER SERVED IN THE MILITARY??

• WE ARE HERE TO HELP YOU FIND OUT ABOUT ALL THAT IS AVAILABLE AND HELP YOU GET ALL THAT YOU ARE ELIGIBLE FOR.

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GOAL #2EDUCATIONAL ENHANCEMENT

• Increase the veteran’s knowledge of, compliance with and awareness of chronic diseases such as Cardiovascular Disease (CVD), Congestive Heart Failure (CHF)and Diabetes Mellitus (DM).

• Present and provide education and guidance on healthcare information that is geared towards the 9 healthy choices as defined by VHA National Center for Health and Disease Prevention.

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Goal #2EDUCATIONAL ENHANCEMENT (CONT.)

9 HEALTHY LIVING MESSAGES:1. Be involved in your health care2. Be Tobacco Free3. Eat Wisely4. Be Physically Active5. Strive for a healthy weight6. Limit Alcohol consumption7. Get recommended screening tests and immunizations8. Manage stress9. Be safe10. Your Choice

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GOAL #3COMMUNITY PARTNERSHIPS

• Identify and partner with community organizations to create forums in the rural areas for health education classes, programs and outreach.

• Identify and partner with community leaders to ensure that Veterans have every opportunity to maximize their health outcomes through VHA, VBA and NCA services.

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How is SALISBURY doing?Outreach Efforts thru Oct 2010 thru July 2011 (Female Only)

Total Number Rural Veterans Encountered: 1904 (159)Total # Rural Veterans Engaged: 1243 (158)Number of completed applications received: 633 (39)

Number of new enrollees*: 432 (18)Number schedule but not seen yet: 88 (4)Number of newly seen and now vested: 344 (13)

Performance (Total Vested/Total Enrolled): 80%

*Enrolled AFTER Documented Contact with RH Team

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W.G. (Bill) Hefner VA Medical Center Rural Health team wishes to take this opportunity to thank you for inviting us to the VISN 6 Rural Health Program Conference. This opportunity allowed us to reach out and educate veterans on the benefits they have earned. We appreciate your hospitality and look forward to working with you again. Thank You“Helping to get veterans the benefits theyhave earned”Rural Health Program

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THANK YOU

FOR ALLOWING US TO SERVE YOU!!!!

QUESTIONS

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