salesforce next wave of agility
TRANSCRIPT
Crafting the Next Wave of Agility
Stuart McCalla and Nick McDuffie Agile Coaches at [email protected]@salesforce.com
Agile @ Salesforce
Outcomes
• High Level overview of the Integral Model
• Share tools that Salesforce uses.
• Develop an Integral map for change in your organization
VUCA
Volatility
Uncertainty
Chaos
Ambiguity
Salesforce as an Organization
• Salesforce has over 400 teams in Technology and Products
• Experiencing tremendous growth
• Focus on wholeness, not just system and process
• Experiment for high performance?
• Mapping the organization
• Innovation driven
Maintain and enhance culture
What is Integral theory
Upcoming book from Michael Spayd
“Coaching the Agile Enterprise”
Integral Agile
=
Integral Quadrants
ITS
• Workflow• Organizational
design• Systems and
Structure
WE• Culture • Shared Stories • Memes• Who are we?• shared values?
IT• Skills• Metrics• Processes
I • Psychological• Spiritual• Cognitive• What do I
value and Feel?
• Individual
Source: (c) Michael K Spayd, from Coaching the Agile Enterprise (forthcoming)
Mindset Practices
EnvironmentRelationship & Culture
Elevations
Source: Reinventing Organizations, Frederic Laloux, 2014
Amber Breakthrough
Source: Reinventing Organizations, Frederic Laloux, 2014
● Stable processes
● Formal hierarchies
Orange Breakthrough
Source: Reinventing Organizations, Frederic Laloux, 2014
● Innovation
● Accountability
● Meritocracy
Green Breakthrough
Source: Reinventing Organizations, Frederic Laloux, 2014
● Empowerment
● Values-driven culture and inspirational purpose
● Multiple stakeholder perspective
“The next generation of CEOs must advocate for all stakeholders - employees, customers, community, the environment, everybody, not just shareholders.”
-Salesforce CEO Marc Benioff in the Wall Street Journal
Discussion
Pick an organization or system as a table.
● What elevation is your organization?
● What traits and behaviors does your organization exhibit that led you to that conclusion?
Integral Quadrants - Revisited
ITS
• Workflow• Organizational
design• Systems and
Structure
We• Culture • Shared Stories • Memes• Who are we?• shared values?
IT• Skills• Metrics• Processes
I • Psychological• Spiritual• Cognitive• What do I value?• Individual Mindset
Source: (c) Michael K Spayd, from Coaching the Agile Enterprise (forthcoming)
Mindset Practices
EnvironmentRelationship & Culture
Quadrants - Salesforce Tools
ITS • Lean Change
Management• T&P Agile Survey• Program Core Team
Layer
WE • Ohana Culture • Gender Diversity • 1-1-1 Model (VTO)• Social Responsibility
IT • ScrumMaster
Certification• Scrum • Kanban• Embedded Cloud
Coach
I• Individual Reflection• 1x1 Discussions• Professional Coaching
Mindset Practices
EnvironmentRelationship & Culture
Informed by:: (c) Michael K Spayd, from Coaching the Agile Enterprise (forthcoming)
Moving to Orange Quadrant
IT I
Mindset Practices
Moving to Green Quadrant
Objective
Mindset
Relationship & Culture
Moving to Teal Quadrant
ITS• Systems and
Structure
We• Who are we?• shared values?
IT• Skills• Metrics• Processes
I• What do I value
and Feel?• Individual
Mindset Practices
EnvironmentRelationship & Culture
Source: (c) Michael K Spayd, from Coaching the Agile Enterprise (forthcoming)
Discussion
● How are you going to craft an integral journey for your company?
● What tools could you use in your organization in the “I”, “IT”, “ITS” and “WE” quadrants?
● What experiments could you use in your organization in the “I”, “IT”, “ITS” and “WE” quadrants?
Mindset Practices
EnvironmentRelationship & Culture
I IT
ITSWE
Tangible Outcome
Use your integral map
Close
Retrospective