sales training

Solutions to help people grow and businesses Soar!

Enter

An Eagles’ View of What

The eagle stood proudly on the edge of his nest. As he gazed at the mountains and valleys before him, the eagle's thoughts returned to his childhood. He could remember clearly his first attempts at flight. Time and time again he had fallen out of control towards the rocks below. Time and time again his ever vigilant mother was there to save him.The eagle recalled asking her, “What's wrong? Am I not as powerful as you have led me to believe?” His mother’s answer would provide for him one of the most extraordinary moments of his life. Sensing that he was at last ready, she had revealed the eagle’s secret…“All eagles were born to Soar. It is why we were created. Our power, however comes not from what we can see, it is in the unseen. It is the wind, not our wings, that lifts us to the high places. It is our vision, not our eyes, that make us rulers of the skies. But, above all these, it is our spirit, not our speed, that leads us to be strong and free.”David McNallyThe Eagle’s Secret

“Those who wait on the Lord shall renew their strength: they shall mount up with wings like Eagles, they shall run and not be weary,they shall walk and not faint.” Is 40:31

We do …

The group focuses in 3 core competencies

People Performance Profit

In functional areas of:

Sales & Marketing, HR & Organizational DevelopmentCovering:

Hiring &RecruitmentTraining & DevelopmentManagement Consultancy

As professionals, we are committed to help you create powerful and enduring results by delivering comprehensive individual & organization effectiveness solutions based on proven,

result-producing methodologies that are anchored to your organization's objectives, by ensuring maximum value. Our core competency is the ability to educate & inspire people to perform, thus

enabling people Grow and helping your business Soar in today’s changing world!“Your success is important to You, Your Organization, to the people who depend on You, & Us”

Helping People Grow&

Enabling businesses Soar

is our objective

Our Group




Intro Home Contact ExitOur USP!


Gerard Assey, is a graduate in Economics, a PGD in Management (HRD), a Distinction holder in Advertising at the LCCI, London – UK; holds several International Diplomas in Sales, Training & Teaching, and is a ‘Fellow’ of the prestigious ‘Institute of Sales & Marketing Management’-UK, a Certified NLP Practitioner, a ‘Certified Trainer’, an ‘Accredited Management Teacher’, and a ‘Certified Management Consultant’- (the International credentials of a professional management consultant, awarded in accordance with global standards of the ICMCI); Gerard is also a Member of the ‘Institute of Management Consultants’ with several years experience in varied industries, both in India & Abroad.

He holds an ‘Etiquette Consultant’ Certification from the USA and was a recipient of a scholarship for extensive training in Japan on ‘Corporate Management for India’.

Founder


Gerard Assey is Chief Executive of the group: Citius, Altius, Fortius Unlimited- an organization focusing on 3 Core Competencies: People. Performance. Profit, in functional areas of Sales & Marketing, HR & Organizational Development, covering Recruitment, Training & Consultancy!

Besides public programs conducted regularly, both in India & Abroad, he has some of the top names as clients whom he services for their in-house needs including reputed names like ‘Airtel’- Bharti Cellular Ltd, ITC Ltd, Confederation of Indian Industries (CII), MRF, Murugappa Group, ACC Cements Ltd, Dubai Institute of Business Management, ETA-Ascon UAE, Tata TeleServices Ltd, DHL Express, BSNL, Getit Infomediary Ltd, Viveks’ Group, Indian Terrain (A Celebrity Fashions Group), Sify, LKP Forex, TANSTIA-FNF Service Centre and the Amalgamations Group, together with Institutions such as the Stella Maris College & The Madras Christian College to name some. He is also an External Examiner to the Loyola College.

Founder


His program & website: www.CollectionSkills.Com is the only one in this part of the world to be featured in the ‘Collections & Credit Risk Magazine’-USA, under ‘Who’s Who in Training’! Gerard is author of 2 books: ‘BITE-SIZED BITS ON COMMON SENSE MANAGEMENT’’ and ‘HEART to HEART on Life’s Principles’ with his upcoming book ‘COLLECT THE MONEY YOU ARE OWED!’ to be released shortly, besides regularly contributing to business & trade journals, including international ones such as the ‘Creative Training Techniques’ and the ‘Sales News’ of the U.S.A.

He is also a member of several prestigious bodies & trade associations, having participated in many Conferences & Workshops in India & abroad.

Founder


Founder

Prior to his last assignment, Gerard had a 3-year stint in the Middle East as a Consultant with a leading British Consultancy Firm.

More details on what his organization does can be seen on his websites:

www.Sales-Training.in,www.EtiquetteWorks.inwww.CollectionSkills.comwww.RetailSalesTraining.in www.SalesTrainingIndia.comwww.ManualPreparation.com www.FirstContactAcademy.comwww.Skills2Win-Just4Teens.comwww.SalesAndMarketingRecruiter.com

http://www.etiquetteworks.in/


http://www.collectionskills.com/

http://www.retailsalestraining.in/

http://www.salestrainingindia.com/

http://www.manualpreparation.com/

http://www.firstcontactacademy.com/

http://www.skills2win-just4teens.com/

http://www.salesandmarketingrecruiter.com/


We are committed to fulfill our

PURPOSE with PASSION by providing:

High Quality Hiring

&

Practical Training & Development Solutions

in 3 Core Competencies:

People Performance Profit

There by helping people GROW,

And enabling their businesses SOAR!Mission


The conSELLtant

Sales & Marketing Recruiter

Collection Skills

Eagle Secrets

Skills To WinFirst Contact Academy

Direction Consultancy

The Group

Tele ConSELLtancy Solutions

Etiquette Works!


‘The conSELLtant‘ was founded as a fresh alternative to traditional Sales Training, in response to an overwhelming market need for highly focused sales training, designed to target and impact the key performance measures most important to your company, and to empower your sales team & management with specific skills they need to meet or exceed their goals & objectives.Our Sales Programs therefore ensure that participants receive the specific content they need to affect lasting changes in attitude and Sales behavior, and that they derive maximum business value from their investment of both time & money. Sales Training – Field

-Retail in Detail-Telephone (Basics Skills &Advance)-Media Sales Training

-Financial Advisors Sales Training-Insurance Selling-Tele-marketing

Coaching Skills for Sales ManagersManagerial Skills for Frontline Sales ManagersCustomer Service

-Complaints -Front Office / Reception Skills-Tele-Answering Skills

As Theodore Leavitt-Prof of Marketing at Harvard

University states in his book ‘The Marketing Imagination’- “The purpose of business is to

create & keep a customer”.

David McNally, Author of the best seller ‘Even Eagles needs a Push’ adds: “Profit is not the purpose of a business. Profit is a dynamic

incentive and motivator for being in business-for it to grow and remain healthy-

profits are obviously essential…….or in other words well-served and satisfied customers build profitable,

lasting businesses”.

Visit us on:www.Sales-Training.in www.RetailSalesTraining.in www.SalesTrainingIndia.com

http://www.sales-training.in/





Specialists in Professional training skills for Collection/Prevention of Bad Debt

Public / in-house

Training of Freshers for a Career in Collection.

Need Collectors?ACT will help hire/ train for you!!

Visit us on:www.CollectionSkills.com


The School for Front Office / Reception Skills…..because UR the First Contact!

‘Empowering Secretaries-The Effective Secretary!’ As the saying goes…’Behind every successful Manager is an efficient Secretary!’

Visit us on:www.FirstContactAcademy.com


Business Manuals for Busy Managers! – Only at www.ManualPreparation.com

Visit us on:www.ManualPreparation.com

Unwritten or unclear policies can lead to miscommunication, inconsistent treatment of employees and morale problems within the organization… And a lot of unhappy customers externally!Well-developed policy manuals on the other hand will ensure greater consistency within the management team; is an efficient method of training supervisors on policies and procedures, and will become an easy reference manual for your supervisors. And for your customers- it will provide a clear set of guidelines on the use of your products!

www.ManualPreparation.com specializes in taking care of the ‘Time & Manpower’ consuming parts that most organizations have a problem with, particularly in the preparation of lengthy manuals, covering not just for Internal use like: Personnel & HR, Induction, Job Description, Training, Sales Policy, Customer Service, Credit Control Policy, Quality Manuals etc…to name a few!... But also for your Customers & External users covering: User friendly- Guides, Instruction & Maintenance Procedure Manuals




Time Management

Goal Setting

Team Work & Team Building

Motivation

Leadership

Winning in Life

Failing Gracefully

Business Etiquette / Professional Manners

Energizers / Games


Specializing in lead generation for high tech firms,

manufacturer, distributors, sales and service

organizations, and software published and dealers

Lead Generation

Database Building/ Cleaning

Appointment Setting

Surveys/Market Research

Test Marketing

Tele-Selling


As our name says …is dedicated to providing

recruitment of exceptional Sales & Marketing

personnel & Management for all industries.

By Sales Professionals-For Sales Professionals!

FOR EMPLOYERS We find / hire / train Sales Professionals for

you! –Freshers / Experienced. We conduct campus recruitments on your

behalf!

Visit us on:www.SalesAndMarketingRecruiter.com

North America's #1 provider of web based assessments for testing sales people


For Sales Related Activities:

DESIGNING:

Incentive Plans / Awards / Rewards / Recognition

Programs

Visual Sales Aids / Sales Tools

Profiling of Customers

ORGANISING:

Picnics / Get-together for Sales

Conferences / Launches, including logos / themes

Sales Contests / Quizzes

Games / Energizers


Management Consultancy

Continuous improvement & frequent changes are essential if

a company is to maintain it’s competitive position.

By taking an independent view of an organization and

concentrating on our 3 core competencies – People /

Performance / Profit, we can help raise it’s standards and

improve operating effectiveness.


Personnel & HRD Systems

Selection & Recruitment Systems

Assessment Services-Profiling, Evaluation, Assessment,

Aptitude Tests

HRD Systems & Procedures

Personnel & HR Manuals

Appraisal Systems

Job Description Manuals

Performance Management & Enhancement Systems

Management Trainee Schemes

Employee Perception Surveys

Employee Suggestion Schemes

Motivational Programs & Events


Training & Management Development

Training Need Identification & Analysis

Development & Monitoring of Training

Training Content Preparation

Design & Execution of Training Programs

Training Evaluation & Assessment


Corporate Strategy & Organizational Development

Sales & Marketing Strategizing

Customer Perception Surveys

Customer Profiling

Tele-Calling Services-Inbound/Outbound

Customer Service Tools & Programs

Development of Reports & Systems for Sales Monitoring

Sales Performance Measuring Tools

Design of Awards/Rewards/ Incentive Programs


For a Polished Professional Image! ("…Because people make 90% of their lasting impressions in

the first 90 seconds!")

-Business & Social Etiquette Skills for Adults

-Business Dining Skills for Adults

-Etiquette & Personal Grooming for Teens/College Grads

-Dining Skills for Teens/College Grads

Public & In-house Programs to suit your needs

Visit us on:www.EtiquetteWorks.in


A regular contributor to business & trade journals, including international ones such as the ‘Creative Training Techniques’ and the Sales News’ of the U.S.A., Gerard is also an author of a book published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”, besides his 2 upcoming books “COLLECT THE MONEY YOU ARE OWED!” and “Heart to Heart on Life’s Principles” to be released shortly.

Writer &

Author

Collect the Money You are Owed!



Writer &

Author

Caring For Your Customer



Writer &

Author

But he kept right on talking



Writer &

Author

Goal For Setting Success



Writer &

Author

Interviewing and Selecting Marketing Personnel



Writer &

Author

Motivation



Writer &

Author

But He kept Right On Talking



Writer &

Author

Problem Solving



Writer &

Author

Bite-Sized Bits on Common-sense Management


A regular contributor to business & trade journals, including international ones such as the ‘Creative Training Techniques’ and the Sales News’ of the U.S.A., Gerard is also an author of a book published by a Pustak Mahal titled: “BITE SIZED BITS ON COMMON SENSE MANAGEMENT”, and “Heart to Heart on Life’s Principles” besides his upcoming book “COLLECT THE MONEY YOU ARE OWED!” to be released shortly.

Writer &

Author

Heart to Heart On Life’s Principles!


OUR USP!• Small -Personal attention provided• Focus -Only on Core Competencies (Being able to decline

opportunities outside the core areas)• Value -Quality of service-Deliver more than our promise! Value that will result in the desired change• Professionalism -Understanding of needs-Respect for clients time Ethical,Integrity, Confidentiality• Continuous Learning & Development -For Client & Self, with not just the Best Practices…but, the Next Practices!!

What makes us different?

All of the above leading to a lasting relationship with the client, resulting in: Mutual Trust Repeat Business Referrals


Participants to our Public Programs have been from organizations such as:

TestimonialsTata Consultancy ServicesABN Amro Bank-UAEHoneyWell-UAEHDFC BankTaj Group of HotelsMalayala Manorama PublicationsFirst Leasing Co of India LtdRedington India LtdRicoh India LtdMahindra Holidays & Resorts India LtdLarsen & Toubro LimitedSDB CISCO (India) LimitedGrundfos Pumps (I) Pvt Ltd


Participants to our Public Programs have been from organizations such as:

TestimonialsVenus Water HeatersCavinKare LtdVestas RRB India LtdMRF LtdCastrol (India) LtdTVS Electronics LtdCognizant Technology Solutions India LtdEarnest & YoungMa Foi Management Consultants LtdA.F.Ferguson & CoSanyo LSI TechnologyGRT GroupRoyal Enfield


Few Top Clients where we’veconducted specific assignments include:

TestimonialsGetit Yellow PagesDubai Institute of Business Management-UAEAir Tel (Bharti Cellular)ITC Ltd,MRF Ltd,Murugappa GroupTVS Group ETA Ascon-UAETata Tele Services LtdACC CementsIndian Terrain Pvt Ltd (Part of the Celebrity Fashions)DHL ExpressSICOM MauritiusMCB Bank Mauritius


Few Top Clients where we’veconducted specific assignments include:

TestimonialsBSNL (Chennai Telephones)Chettinad Group (Future Schools Project)GEA Energy SystemsViveks GroupTropical Agro Systems (Jhaver/Tablets India Group)TANSTIA-FNFSpeed-A-Way (Amalgamations Group)


Gained enough on logical steps of sellingS.M.SathiyanIndian Terrain Clothing Pvt LtdExecutive – Marketing Yes…liked the program..The video was easy to relate to real life.G.Aparna LakshmiBusiness Development ManagerCavinKare Private Limited I have learnt that Customer Retention translates into direct profits. I would give it a “9” in a scale of 1-10.Prashanth.NEngineer-Sales & MarketingGEA Energy System (India) Ltd

A totally well organized programme!Babita.LTeam Leader, Taj Group of Hotels

Program was good. Keep it up!M.GokulDy. Manager, Castrol India Ltd,

Testimonials


Helped me understand...& how to deal with complaints.S.KarthikAsst. Manager, Wheels India Ltd

Excellent Presentation! Good training like this helps us a lot.Mr.Amitesh BhallaliaManager Venue Operation / Sales-Mahindra Club Resorts Ltd One of the BEST programs attended by me ...Very Educative, Exciting.., Excellent & very helpful to improve skills.. Extensive knowledge & attitude changing program, Can be very very productive if implemented.., ...Well absorbing & inspiring! One of the best for getting the know-how of how to sell! Excellent!...He sold himself to us very well, A good learning process..very motivating to allA few comments on the Program: Professional Selling Skills from the Sales Teams (of the 3 Regions across India) of LKP Forex Ltd

Testimonials


“Informative …gained enough new information/insights on being more aggressive & not let the customer take an upper hand!”Madhu RamaswamyCredit Manager/ControllerNorwich Union Insurance(Gulf) “The Program was very well presented… The best… better than the rest!”RamullahManager – CollectionsABN Amro BankDubai “Excellent!”M.SubramanyaExecutive – Credit ControlETA-MelcoDubai “I rate this program A+..”T.K.SimonCustomer Service SupervisorHoneyWellSharjah-UAE

Testimonials


“Very good program!!” “Very useful to our business” “Extremely well & informative” “Overall..it’s Superb!” “Your Action Plan is very much informative” Definitely very encouraging, valued data &.. professional!” Very useful… pl don’t miss it!!”Comments from the collection Team of: Vivek Hire Purchase & Leasing Ltd. “Really worthful for my career in Collections” Very Good… rating 5/5” “This program is simply superb!” “This is the first time that a program has been designed covering collection aspects…very good!” “Gained enough info in collection skills, follow-up & agency mgmt” “Fantastic one!”Comments from the Collection Team of TATA TELE-SERVICES LTD,After attending the program on ‘Prevention/Collection of Debt & Management of collection Agencies’

Testimonials


“…A good program for Collection Officers to improve their skills!!V. Muthuraja,Officer – Risk Management,HDFC Ltd.

“…Excellent!” Rate this program 5/5 as we learnt lots of new & useful things…improve our confidence level!” “A lot was gained..” “I rate this program.. EXCELLENT!” “A good program to improve Collection Skills” “Fantastic, Supeb!!”

Comments from the entire ‘AIRTEL’ Collection Team after attending a program on ‘Prevention/Collection of Debt & Management of collection Agencies’ “Very Good”K.RamachandranSenior – Accountant SalesGrundfos Pumps India Pvt Ltd.

Testimonials


“Excellent…will help in building up confidence..”, “…follow-up without losing the customer..”, “Now I have enough concepts to apply..” “Terrific!” “An inspiring program that stirs one to collect & enjoy doing so!!” – Some comments from the WD’s (Kerala) of ITC Ltd

The Collection Skills program on ‘Prevention and Collection of Bad Debt’ was “Fantastic” “Very enlightening” “Very much Interactive” “Very good experience” “Very informative and will be of great help” “A lesson to be implemented immediately” “We have the tools to implement in routine operation” “Very good & innovative for our company… excellent”Some comments from the All India Managers of LKP Forex Ltd (now Thomas Cook)(Program held at their Annual meet at the InterContinental Grand Resort –Goa)

Testimonials


‘Collection Skills’ was a great training program – keep it up – it realy gave ways to prevent bad debt. Informative, educative and important aspects of business was brought forward!Latha KamathGrundfos Pumps This program on Collection Skills was excellent. It allowed us to introspect and pick up new ideasAshwin RaoACC Cements Ltd

"...Overall I had a had a v.good lerning experience. The program was throughout interesting & informative, particularly the self motivation part I liked!"Chitra SatishkumarSundaram Home Finance Ltd

Testimonials


EVEN EAGLES NEED A PUSH!The Eagle gently coaxed her offspring towards the edge of the nest. Her heart quivered with conflicting emotions as she felt their resistance to her persistent nudging.

“Why does the thrill of soaring have to begin with the fear of falling?” she thought. This ageless question was still unanswered for her. As in the tradition of the species, her nest was located on the shelf of a sheer rock face. Below there was nothing but air to support the wings of each chills. “It is possible that this time it will not work!” she thought.

Despite her fear, the eagle knew it was time. Her parental mission was all but complete. There remained one final task-the PUSH! The Eagle drew courage from an innate wisdom… Until her children discovered their wings, there was no purpose in their lives.“Until they learned how to SOAR they would fail to understand the privilege it was to have been born an EAGLE.”The PUSH was the greatest gift she had to offer. IT WAS HER SUPREME ACT OF LOVE. So one by one she pushed them, and they FLEW!!

Like the EAGLE too, without that PUSH, we wouldn’t have the opportunity to grow and SOAR. I therefore encourage you to face the future ahead with an eye of an Eagle on the UNLIMITED POSSIBILITIES that it offers, by learning to SOAR in this changing world!

Contact


Whatever your needs are, we feel that our unique experience can benefit you and your business, and are confident that our range of services, will contribute to improving the effectiveness of your people by helping them Grow, and thus enabling your business Soar!

To arrange a meeting call us on : Our HOTLINE: +91 94440 365(DAYS) 24(HRS) Or email us at : [email protected]@SalesTrainingIndia.com

M/s Collection Skills, 19/18, Palli Arasan Street,Anna Nagar(E)Chennai – 600 102- IndiaPh: +91 – 44-4353 1000/ 1300 +91 – 98400 998 99Fax:+91 – 44-4353 1101Websites: www.Sales-Training.in www.EtiquetteWorks.in

www.CollectionSkills.com www.RetailSalesTraining.in

www.SalesTrainingIndia.com www.ManualPreparation.com

www.FirstContactAcademy.comwww.Skills2Win-Just4Teens.comwww.SalesAndMarketingRecruiter.com

Contact

mailto:[email protected]

mailto:[email protected]

http://www.sales-training.in/


http://www.collectionskills.com/




http://www.firstcontactacademy.com/

http://www.skills2win-just4teens.com/

http://www.salesandmarketingrecruiter.com/

“For I know the plans I have for you,” declares the LORD, “plans to prosper you and not to harm you, plans to give you hope and a future.”Jeremiah 29:11

Thank you for taking time in going through this Presentation.