safety management system

1

Sub-heading in 24pt Arial White

TPDDL’s Journey

NDPL 1

(An JV of TATA Power & Govt. of Delhi)

2

Parameter FY ‘14

Turnover INR 5979 Cr

Peak Load 1704 MW

Annual energy requirement 8050 MUs

Total registered consumers 13.50 Lacs.

Number of employees (TPDDL & BA)

8606(3527 + 5079)

Area 510 Sq. Kms.

Population serviced in Network area (approx)

6 Million

Circuit Kms. 9742

Number of consumers per Sq. Kms.

2618

Joint Venture of Tata Power Company and Govt. of NCT of

Delhi (51: 49)

Licensed for distribution of power in North and North West Delhi

Certifications : ISO 9001, 14001, 27001 ; SA 8000 ; OHSAS 18001UN Global Compact Reporting

About TPDDL

VMV.pptx#2. Vision-Mission-Values

3

Function’s Aspiration

To ensure safe working

environment and network safety

through effective processes in

TPDDL`s area of operations.

3

Safety Management

Network Safety (Public Safety and Employee Safety)

Employee Safety(Company’s and

BA)

4

TPDDL is QMS 9001, EMS 14001, OHSAS 18001 & SA 8000 certified.

6

Safety Management at TPDDL

6

Review L&G.pptx

7

Safety Review Structure

Apex

Safety Council

(Chaired by CEO & ED)

Local Safety Committee

(17)

Operations (12), Commercial (1), Administration (1), System (1),

CEG&EHV (1), Street Light & CENSTORE (1)

(Chaired by Respective HoD)

Safety Organization.pptx

9

Safety Oath, Safety Talk, Seekh on Safety is

conducted across TPDDL

Safety Oath

Safety Talk & Seekh sessions

Use of Safety PPE while working

Safety Initiatives for TPDDL & BA Employees (1-17)

10

Practice Yard Training for use of PPE

Training for working at Height

User friendly PPE, tools are provided to TPDDL and BA employees. Practice yard created at each district for hands on training and familiarization during “Safety Talk”.


11

TPDDL has a dedicated Safety Training Institute (DOSEC) to impart Safety and Skill development training programs for TPDDL and BA employees

Hands on Technical Training (HoTT) CenterMimic network for BA linesmen at Cenpeid for training


12 12

Safety Training

• One day Safety Training for all BA personnel.• Safety training is enhancing the awareness

level resulting in increased safetyobservation / Near Miss reportage.

• On site safety training for all supervisory andline staff of O&M.

Hands on Technical Training (HoTT) CenterTraining in Class Room

First Aid Training Session


13

Safety Training

• One day Safety Training for all BApersonnel.

• Safety training is enhancing theawareness level resulting in increasedsafety observation / Near Missreportage.

• On site safety training for allsupervisory and line staff of O&M.


0

1000

2000

3000

4000

5000

FY10-11 FY11-12 FY 12-13 FY 13-14

1008

1971

3112

4821

14431138 1150 1453

Safety Training

BA Workforce TPDDL Workforce

14

Mega SeekhAfter major incident CAPA is shared with all officials for taking preventive actions

SeekhEngineer In-charge discuss the safety work instructions and other best safety topics with workforce.

Session conducted at Training Hall, Gulabi Bagh Session conducted at District Office, Narela

Safety Knowledge Sharing - Mega Seekh & Seekh


15

SHE&DM Group

• Consult directly with the Chief Incident

Controller during an emergency.

• Serves as facilitator of the Disaster

Preparedness committee.

• Assure cooperation with community,

stake holder, government authorities.

• Review of independent plans submitted

by Critical Operations Units & Special

Units.

• Recording of the major decisions /

action taken in the emergency control

center.

Emergency Management Team

• Makes critical policy decisions (strategic decisions) affecting

the organization during an emergency and recovery.

• The EMT is headed by CIC i.e. Head Operations.

Site Incident Controller

• Confers directly with the Chief Incident Controller (CIC) &

the EMT during an emergency.

• In-charge of the EOT at site level.

• Makes critical management decisions during an emergency

at site.

• Nodal Person for the Delhi Disaster Management Plan

Emergency Operation Team (EOT)

• Execute the DMP as directed by the CIC during emergency.

• Confers directly during an emergency with CIC.

• In-charge of the EOT at site level.

Makes critical management decisions during an emergency at

site

Unit Plans

• Critical Operation – unit with important organization wide

responsibilities.

• Individual Plans – All other units of the organization.

Response Annexes

• Procedures for specific response activities.

Disaster Management Plan


DMP ppt for IT group.pptx

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Emergency Mock Drill

• Emergency mock drills areconducted across TPDDL forcreating safety awareness andenhancing preparedness foridentified emergencies.


0

50

100

FY10-11 FY11-12 FY 12-13 FY 13-14

58

86 88 85

8 6 5 6

Number of Mock Drills Deviations during drill

0

0.5

1

1.5

2

2.5

3

FY10-11 FY11-12 FY 12-13 FY 13-14(upto Q3)

1.5 1.51.2 1.2

1.6 1.5 1.5 1.4

2.92.5 2.4 2.3

Zone

Grid

District Offices

17

Safety awareness drive at grass root level through various Safety events and “Safety Awareness Drive”

“Safety Awareness Drive” is a forum for an informalquestion / answer on safety and interactivedialogue between Senior Leadership andworkforce.

Senior officers and SLT taking Safety Oath duringSafety Week program.


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Safety Handbook

Safety MoviesSafety Manual


Safety Instruction Card

19 19

Safety Competency Assessment

• Inadequate competency of BA workforcedeployed at work site was a major concern.

• A CFT was setup to assess the competency of BAworkforce before they are allowed to work.

• Identified workers are sent for refresher safety /technical training. Some workers are evendebarred from TPDDL worksites.


20 20

S. No. Department / Group Planned Conducted % Compliance

1 Grid 180 179 98.9

2 MMG 108 101 93

3 Street Light 45 44 99

4 Zone 216 216 100

Safety Audits: Planned Vs Conducted (FY 13 – 14)

Max. Score 50

District


Average District Safety Score Card (FY 13 – 14)

21

Disciplinary Actions for Safety Violations

Employees

• Issue of Caution / Advisory Letters / Suspension

• Safety performance linked to Performance Appraisal & Bonus

Contractors and their employees

• Work Stoppage / Issue of Safety Tickets

• Removal of contract workers / supervisor

• Penalty clauses in contract and even Blacklisting in extreme cases

• No. of Safety Tickets (violations) issued : 27 Nos.

• No. of Safety Advisory issued : 13 Nos.

• Work stopped due to unsafe activities : 29 Nos.


22

• Monthly Maintenance of approximate 2800

fire extinguishers installed across TPDDL.

• Quarterly maintenance of 95 Fire detection

and Alarm systems installed at different

offices and grid sub-stations of TPDDL.

• Installation of modular type automatic fire

extinguishers on the top of 98 DTs situated

inside the zonal buildings, other offices and

sub-station flats.

• Regular mock drills.

Fire Safety


Fire (basic).ppt

23“Accident Free Day” Message on all Desktop “Safety Message” sent on all CUG Mobiles


Safety Alert issued after each incident for mass awareness Safety Newsletter

26

Encroachment / Unauthorized construction leading to violation of safe clearance from network.

27

Constructing house very near to electrical lines – Not leaving the mandatory clearance of 1.2 meters in case of LT network as per

rule 80 0f Indian Electricity Rules 1956.


28

Constructing house below 33 0r 66 KV lines – Not leaving the mandatory clearance of 3.7 / 4.0 meters in case of HT / EHV

network as per rule 80 of Indian Electricity Rules 1956.


29

Danger of Electrocution during theft of electricity or electrical equipments

Theft of metallic parts from Service Pillars / feeder pillars by anti-social elements making electrical equipment / network unsafe for

general public and employees of utility.

30

Vehicle hitting the electrical installation like - pole, feeder pillar, service pillar, overhead conductor etc.

Damage to network due to overloaded vehicles, dangerous driving and driving under influence of alcohol.

31

These result into Accident of

General Public or Utility

Employees.

32

TPDDL`s vision

TO

become a

ZERO Incident Company

33

Continuous Safety

Awareness Drive being

conducted for consumers of

TPDDL.

Safety awareness boards installed at public places

Safety awareness leaflets distributed

Safety Awareness

among school

children through

Energy Club

Safety Initiatives for Network & General Public (1-8)

34

Installation of warning boardsunder the HT lines for theawareness of truck drivers andhelpers.

Learn and Implemented


35

Staging of Street Plays –“Nukkad Natak”

• At locations which are either near bytransmission lines or inhabited byeconomically weaker sections of society.

• Drawing competition are also organizedat sites to involve the children in thesafety awareness campaign .

• Approximately 21349 people witnessedthe “Nukkad Natak” in FY 2012-13.


Year No. of Nukkad Natak Coverage (people)

09 – 10 33 8330

10 – 11 40 12500

11 – 12 40 18323

12 – 13 40 21349

13 - 14 40 21300

14 – 15 37 21000

36

Safety discussion during RWAs / IWAs / Consumers

Meet

• Safety measures which help inpreventing accidents are discussedin RWA / IWA monthly meet withDistrict Managers / KCG.

• Screening of Safety Slides / Moviesin the meet.

• Periodic consumer meets with Sr.citizens, ladies and other consumersalways start with screening of SafetySlides.

Interaction with women consumers

Safety Oath during RWA meeting


37

Public Installation Safety Audit

• Safety Audit of Public Installations are conducted at places in the area ofTPDDL which have heavy footfalls. The activity is done once a year by theconcerned O&M staff on a standard checklist.

S. No. FYNo. of Public Installation Safety

Audit Conducted

1 2009 – 2010 227

2 2010 – 2011 255

3 2011 – 2012 195

4 2013 – 2014 300+


38

Suraksha Portal for reporting of Safety Observations

Safety Help Desk (24 X 7) 9871990984

• Do’s and Don’ts on household electrical safety aspects have been listed.• Availability of Safety Manual for additional information.• Facility of logging Unsafe situations on web based “Suraksha” portal for all stakeholders.


39

Installation of Concertina Wiring on Sub-stations near schools and parks.

Application of Retro reflective paint on electric network / equipment. Approx. 12000 electric poles, 1000 FP / SP and 500 Sub-stations painted at critical locations.


40

Other activities related to Environment & Occupational Health

• Conduct of World Environment Day

• Active participation in “Earth Hour” initiative

• Active participation in “Green Delhi” initiative

• Plantation drive.

• Drive for free PUC check for vehicles of employees and TPDDL

• Hazard Identification & Risk Assessment for Occupational Health

• Action plan based on the severity of the hazard

42

Practice Yard Training for use of PPE

Training for working at Height

User friendly PPE, tools are provided to TPDDL and BA employees. Practice yard created at each district for hands on training and familiarization during “Safety Talk”.

Training

Kamzor KadheeSession

43 43

Hands on Technical Training (HoTT) Center

Training in Class Room

First Aid Training Session

Training

44“Accident Free Day” Message on all

Desktop

“Safety Message” sent on all CUG Mobiles

Internal Communications

Safety NewsletterSafety Alert issued after each incident for mass awareness

List of Safety Themes

Identification of Multiple supplies on LT poles

Review of Fire Safety and

Disaster Management plan

Ensuring Earthing of the

Proper Inspection, closing &

Earthing of Sub Station poles,

feeder pillar, service pillars.

Safety Index& Scorecard

46

Safety Initiatives taken in recent past

46

Employee Safety

Network Safety

General Public

Checking of DTC shelter

Checking of ATM Checking of poles

47


47

Employee Safety

Suraksha Abhiyaan – Half Day

Drive On the instruction of CEO & ED

half day mass drive for identifying

unsafe condition in field by all

employees. During Safety drive

(2nd September to 16th

September 2014) approximately

13690 unsafe situations were

captured and issues being

uploaded on Suraksha Portal.

48


48

• Employee Safety

– Post-Accident Mega Seekh Sessions

• Learning from major accident occurred at Zone 423 (SKN) were

discussed in detail. Each L/M and Helper were included in

discussion and finding the root cause. Hands-on training in similar

working condition were created for training purpose during session.

• Mega Seekh Conducted at NRL, Urban and Metro circle covering

approx. 1100+ L/M, helpers, BA proprietor, ZSO, ZM, DM, CH and

other officials.

49


Monthly meeting and Town Hall meetings chaired by

Head (O,S& S) and HoD (UC, SHE&DM) and

decentralized sessions by Safety Group

– 15 Town hall and centralized meeting in this FY

covering the complete Virtual Safety Organization and

workmen cadre covering more than 800 personnel.

– Decentralized sessions by all Safety group officials. In

June- August’ 14 , 63 sessions conducted covering

1300 personnel.

Joint initiative with Legal and IT SAP for software

based monitoring of Unauthorized construction

notices.

49

50


Dedicated Safety themes – specific to month and activity

50

Month Safety Theme Related to

SeptIdentification of High Risk Poles with associated hazards and risk mitigation.

Risky poles

AugChecking of Bank ATMs / Public installations for any strange leakage current and suitable action thereafter.

Current leakage

July

1. Identification of suitable locations for display of Safety Awareness Board and its installation. 2. Issuance of Unauthorized Construction Notices.

Unauth. Construction

JuneProper Inspection, closing & Earthing of Sub Station under Zonal AMC.

Pre-monsoon

May Availability and usage of PPE and proper Tools at work site. PPE

Mar –Apr

Health Check & Maintenance of 11 kV RMUs. Network

51


51

Network Safety

• Pre monsoon network Checking wasconducted for earth leakage. Approx.20000+ equipment were checked. 30deficiencies were found duringinspection and all were immediatelycorrected.

• In view of two fatal accident ofgeneral public through currentleakage in metallic doors of ATMcenters due to fault in consumersinternal wiring an quick initiatives wastaken

Checking at ATM Checking of poles

Serving notice to bank Checking outdoor meters

52


52

Network Safety

• Identification of high risk poles basedon various parameters and flagging allthose on OMS. TO shall informZSO/ZRDMO/ZM if they receive any callfor all these poles. Extra precaution /man / material shall be deployed duringmaintenance.

• Inclusion of High, Medium and Lowcategory tab in Suraksha portal. Thehigh category safety issues need to beclosed within five working days. Allthose which are not closed in the fivedays are escalated to higher officials forsuitable action.

53

Pictures of unsafe situation due to public

53

Building under 220 kV line Illegal encroachment of 11 kV network Illegal encroachment of 11 kV network

Theft of winding from transformer House constructed beneath 33KV Leakage in door frame of ATM

54

Broad action plan for public safety initiatives

Technological Intervention

1. Leakage complaints or sparking in equipment termed as Emergency Complaints and attended with topmost priority by Breakdown/No Current Complaint teams.

2. Judicious use of OMS and GIS to identify areas having dangerous network and repeated complaints.

Legal and Policy advocacy

1. Issue of unauthorized construction notices to illegal encroachments.

2. Policy advocacy at Government Level leading to raising of question in Rajya Sabha.

3. Awareness through publishing in print and electronic media.

54

55

Innovative Safety Initiatives for public

Pre-monsoon checking for earth leakage:

– Checking of 733 ATM doors for current leakage and issue of notice for

non usage of ELCB. 13 notices issued. Additionally letters sent to

owners of ATM for proactive maintenance and checking.

– Checking earth leakage of around 20000 electrical equipment – Sub-

station, poles and FP / SP.- 30 anomalies noted and rectified.

55

Checking at ATM Checking of poles Serving notice to bank Checking outdoor meters

56


Engineering Controls

– Installation of “Wrap up sleeves” on risky iron poles located within JJ

cluster for Public Safety.

– Working on addition Safety features in existing mobile

transformer trolley to make it enclosed trolley.

– Use of FRP ladder in JJ clusters wherever required.

57

Jan Jagriti Suraksha

Abhiyaan(During 1st to 15th Aug)

• 5000 safety leaflets to publicwhere premises are in vicinity of11 KV/220KV line.

• 21300 people covered in NukkadNatak at locations which areeither near by transmission linesor inhabited by economicallyweaker sections of society.

• Safety Awareness in approx. 200schools.

• Approx. 1600 Safety AwarenessDisplay Boards installed.

• Safety awareness through RWAs.• More than 4500 Unauthorized

construction notices served in FY13-14 and still it is being served.


Period

Distribution

interruption due to

kites (Nos.)

Sub Transmission

interruption due to

kites ( Nos.)

Total ( Nos.)

14.8.13 to 16.8.13 23 7 30

14.8.14 to 16.8.14 6 5 11

Notice - Unauth. Constr..pptx

Notice - Unauth. Constr..pptx

58

Analysis

The broad causes of electrical accidents happening to

workforce are:

• Coming in contact with hazardous electrical network /

equipment created due to improper unsafe installations

within premises of consumers.

• Improper risk assessment.

• Inefficient monitoring of self supervised activities.

58

59

Deployment of Safety Culture

Safety Culture

EIC’s Commitment toward Safety

CAPA awareness sharing &

deployment

Risk Assessment

& Mitigation

Defined roles and

accountability

Mitigate external risks

Training & Competency assessment

59

60

Technological intervention.

• Optimal usage of available software applications like -

GIS and OMS platform for ‘Risk Assessment’.

61

Identification of High Risk Poles with associated hazards and risk mitigation.

Data derived using GIS database and field observation.

Identified pole numbers tagged in OMS.

TOs would get to see on their OMS User Interface under special field “UNSAFE

POLE” along with sign

On the order “comments” field he would get to see the pole number which has

been mentioned as unsafe.

Training being imparted to TOs.

TOs are required to specifically ask the L/M to be more cautious while attending

to complaints in such cases. They can be given red markers to write “UNSAFE”

on such TM slips. This will help them identify such complaints if he is carrying

multiple jobs.

Incremental update/modification in the list can be done every fortnight,

zone need to supply us by Monday and we shall update by Wednesday.

SMS to ZSO for such complaints to alert them.

On random basis OMS Dispatcher shall also make call to TO/ZSO to alert them.61


62

Snapshot of Screen of OMS


Risk Communication

63

Mitigation of network related issues• Ensuring proper clearances during installation which is vetted by Electrical

Inspector through site inspection.

• Preventive mass maintenance of all equipment in a scheduled time bound

manner controlled through SAP system as well thermoscanning for condition

monitoring for eliminating failures .

• Robust protection system to clear any random fault within fractions of seconds.

• Suraksha Abhiyaan in which any unsafe situation is taken care of through

prompt reporting at web based Suraksha Portal and time bound closure of all

safety concerns.

63

Planned maintenance under Annual

Mntc PlanCondition based maintenance on the

Thermoscanning Reports

64

Root cause analysis of incidents other than network

issues

Fish bone analysis for incidents and accidents

65

Safety initiatives at TPDDL

65

67

Safety Indices at TPDDL

67

2444 4127

22816

27560

0

5000

10000

15000

20000

25000

30000

FY10-11 FY11-12 FY 12-13 FY 13-14

Suraksha issues reported

Suraksha issues

1088

61

464

8440.84

0.64

1.34

0.706

0

0.2

0.4

0.6

0.8

1

1.2

1.4

1.6

0

200

400

600

800

1000

1200

FY10-11 FY11-12 FY 12-13 FY 13-14

Accident Severity Rate Accident Frequency Rate

5649 52

62

0

10

20

30

40

50

60

70

2010-11 2011-12 2012-13 2013-14

Near Miss/Incident/Unsafe Act

•Illegal Encroachment Notices Served

43

1320

4167

20111-12 2012-13 2013-14

68 68

Safety Audits of TPDDL & BA Employees

3.2 3.2

2.8

2.4 2.4

2.2

1.71.6 1.5

1.2 1.2

0.6

2.5

1.5

0.9

1.6

1.3 1.3

1.1

1.3

1.8

1.11.2

1.8

0.90.7

0.6 0.6

1.9

0.3 0.3 0.3

1.4

0.5

1.1

0.6

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

BWN KPM PPR MDT NRL BDL SKN RHN MTN SMB CVL MGP

Average Trend of NCs Qtr to Qtr Basis

Q-3 avg NC/ Inspection(FY 2013-14)



69

Thank You

safety management system

Business