Safety

IATA Operational Safety Audit(IOSA)

Presentation to

IFALDAToronto, Canada

May 7 2002

Dr. Allan RossmoreProfessor of Aviation StudiesEastern Airlines Dispatcher

Attorney at Law

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IATA Mission

“To represent and serve the

airline industry”

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IATA Safety Goal

“Lead the global airline

efforts to achieve a

continuous improvement

in safety’’

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IATA Safety Strategy

IOSA is being developed as part of the IATA Safety Strategy 2000+

Applicable Strategy elements Coordinate and integrate IATA

resources with industry Promote IATA Standards on

practices and equipment that improve safety

Reinforce the role of the airline CEO for safety accountability 6

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The Problem

Today’s “audit frenzy” Redundant, overlapping audits No common standards No defined auditor

qualifications Uneven results No sharing of audits Inefficient use of resources

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The Challenge

Create one audit program everyone can accept

Establish international operational standards

Develop auditor qualifications and standardized audit procedures

Accredit audit organizations8

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Project Goal

Formulate and implement IOSA as an internationally recognized evaluation system by which the level of competence and reliability of an airline to deliver a safe operation and manage attendant risks may be assessed

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Audit Application

IOSA will not add to, but will reduce the number of audits

IOSA can be applied to all airlines, but will not be imposed

IOSA is an operational audit standard, and is not regulatory

IOSA will have no affect on State regulatory oversight 12

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IOSA will complement the ICAO Universal Safety

Oversight Audit program

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STATESSTATES

AIRLINESAIRLINES

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Accreditation

Audit organizations (including IATA) must demonstrate they meet IATA Standards in order to be accredited to conduct IOSA

Only highly experienced quality auditors will be accepted into the IOSA program

IOSA Auditors will be specifically trained and certified according to IATA Standards 16

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Program Oversight

Program oversight will come through the existing IATA governance scheme

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Project Methodology

IOSA Advisory Group (IAG) Total of 11 IOSA Task Forces Overall participation: more than

100 individuals Airlines, regulators, IFALDA,

others Balanced representation No dominant influence Integrate quality principles

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11 IOSA Task Forces

Operational Standards (7) Operational Control/Dispatch Flight Operations Engineering & Maintenance Cabin Operations Ground Operations Management & Quality Operational Security

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11 IOSA Task Forces

Auditor Standards Sub-group: Auditor Training

Legal Strategy Accreditation Standards Data Management

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Operational Control/Dispatch Task

Force Randy Rohan - Delta - Skyteam

(Chairman) Ron Bynum - United - Star (Vice Chairman) Trevor Aitken - Qantas - One World Ronald Juica - Lan Chile - One World Gerald Clifford - IFALDA Allan Rossmore - IFALDA Peter Lay - Air Canada Lionel Fara - Air France - Skyteam Bob Everest - Emirates

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Operational Standards

The IOSA Standards incorporate all ICAO SARPS, and also include other selected regulatory requirements and industry best practices

The “Safety Bar” will approximate to acceptable levels that exist today

A well managed airline will be able to meet the IOSA Standards

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Foundation for Standards

ATA Dispatch Standards ICAO Annex 1 - Personnel Licensing ICAO Annex 6 - Operation of Aircraft ICAO Flight Operations Officer/

Flight Dispatchers Training Manual

DOD QSR Air Carrier Operations Survey North Atlantic Operations Manual MNPS Best Industry Business Practices

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Operational Control/Dispatch

Standards Standards developed for:

Management / Administration / General Hiring / Qualifications / Licensing &

Certification Training / Standards Manuals / Data Source & Control Line Operations Operational Controller/Dispatcher

Records Scheduling

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Time Lines

February 2001 - YUL IOSA Project Founded

June 2001 - BRU Operational task forces established

September 07, 2001 - ATL Initial meeting of the operational

control/dispatch task force in ATL January 2002 - YUL

Draft of Standards submitted to IAG

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Time Lines

March 2002 - CDG Operational Control/Dispatch Standards

submitted to IAG June 2002 - AMS

Auditor guidelines to be submitted to IAG

September 2002 - HKG

Auditor Checklist to be submitted to IAG

Future IAG meeting dates

January 2003 - ATL March 2003 - SYD

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Summary

IOSA is a safety initiative The program will provide the

benefits mandated by IATA and the industry

The safety bar of operational control/dispatch will be raised worldwide

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Thank you

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