Security measures in leisure facilities

• Identify potential security hazards for the location• Dependent upon operation, location or sector• Size and scale of activity

ViolenceTheftFraudTerrorism and sabotage Damage (accidental, deliberate, criminal)

Violence• Crowd violence• Individual violence• Violence against personalities and players• Alcohol related violence• Verbal abuse• MEASURES

safety and security for spectators and participantsDuty of care under HASAWA Video surveillance dossier evidence on habitual offenders quick intervention in disputes and arguments stewards and security guards

Theft - hazards

• Theft of sensitive or confidential information client database, customer, membership records Data Protection Act governs confidentiality

• Theft of cash or equivalent• Theft of belongings – staff and customers• Security of valuables – staff and customers• Defence against pickpockets• Security of cash in movement to the bank• Theft of stock including shop lifting• Theft of equipment• Electronic theft (computer hacking)

Theft – anti theft security

• Locked doors• Locker systems• Signs – pickpockets• Tagging for goods• ‘Security vehicle’ for cash in transit• Special lighting systems• Intruder alarms• Bars, shutters, grilles and screens• CCTV systems• Special security access / locking systems for doors• Turnstiles and barriers • Swipe card systems• Computer security systems – passwords and encryption

Fraud

• Fraud is criminal deceptionStolen credit / debit cardsForged cheques Fake tickets Fake goods Counterfeit money Impersonation of someone else

Ticket fraud• Internal ticket fraud

theft of tickets for resale free entry allowed by staff discrepancies in ticket sales at entry points

• External ticket fraud counterfeiting alteration of tickets, signatures or identities fraudulent re-use of tickets (re-entry) illegal sale or transfer of season tickets /

memberships

Sabotage

• Deliberate damage to prevent an event occurring• Damage to property, equipment and facilities

hooligans protesters angry crowds terrorists political extremists

• Examples in recent times animal rights activists pitch invasion by crowds political demonstrations bomb or death threat protesters against housing / road / motorway developments

Accidental or deliberate damage

• Accidental damage to equipment Misuse of equipmentSome accidental damage is unavoidableStaff supervision can reduce accidental damage

• Deliberate damage Vandalism Arson Graffiti Broken doors, windows and equipment Breaking and entering to cause damage Deliberate disruption at special events / functions

Evaluating security hazards

• Undertake same approach as a risk assessment how likely – the probability the type of damage or likely loss the level of likely loss – the severity seek specialist advice and guidance put necessary security measures in place ensure staff know how to operate the measures

Predicting security risks

• Queue build up and a resulting restless crowd• Peak shopping times which favour shop lifters• Big matches / events which attract ticket touts• Soccer matches which will be ‘flashpoints’• Periods of time when valuables are unattended• Vulnerability of premises to night ‘break ins’• Areas away from main security scrutiny

Activities requiring security coverage

• High profile sport events• Special events – pop concerts• Key factors which are vulnerable must be scrutinised

The building itself The security of an outdoor location Important equipment Computers Car parking facilities Storage of supplies (catering, souvenirs) Valuable promotional material or equipment Power supplies

Customers and staff security

• Staff are vulnerable Collecting money Controlling access and exit points Dealing with complaints Looking after VIPs

• Staff roles be scrutinised carefully for risks such as Violence Theft Fraud Sabotage Dealing with sabotage or vandalism

Emergency actions• Emergency action must be planned and rehearsed

Emergency evacuation – fire, explosives Reaction to violence or threat of violence Theft and fraudulent activity Unauthorised entry and vandalism

• Alarm systems are an important aspect of security Personal alarms – pagers, attack buttons, radios Fire alarms and smoke detectors Intruder alarms – infra red beams, pressure pads, lights,

circuit breakers Surveillance equipment – CCTV and pinhole cameras Detection equipment – metal detectors, electronic

monitoring gates