safe space solutions user guide - cri...please contact us at [email protected] or 1-888-369-3629 at...

SAFE SPACE SOLUTIONS USER GUIDE

Temperature Inspection Device and Platform

Creative Realities | Proprietary and Confidential | March 25, 2021 Please contact us at [email protected] or 1-888-369-3629 at any time

mailto:[email protected]

Creative Realities | 13100 Magisterial Dr. Louisville KY 40223 | (502) 791 8800 / www.cri.com 2

Table of Contents

1 Device Setup .................................................................................................................................. 4

2 Application Settings .................................................................................................................... 6

2.1 Platform Portal .............................................................................................................................................6

2.2 Protocols and Network Ports to be Whitelisted ....................................................................................7

2.3 V3 Platform URLs to be Whitelisted .....................................................................................................8

2.4 V3 Platform IP Addresses to be Whitelisted..................................................................................... 12

2.5 V3 Platform Ports to be Whitelisted (Remote Desktop) ................................................................ 12

2.6 Additions for Upgrading to Thermal Mirror 2.x from Thermal Mirror 1.x ......................................... 13

2.7 Q&A Screener - EloView Network Requirements ............................................................................... 13

3 Deployment .................................................................................................................................. 14

3.1 Cleaning Thermal Mirrors ........................................................................................................................ 14

3.2 Steps for Cleaning Your Thermal Mirror ............................................................................................... 14

3.3 Steps for Disinfecting Your Thermal Mirror ......................................................................................... 14

3.4 U.S. CDC-Recommended Disinfectant Solutions ................................................................................ 15

3.5 U.S. EPA-Recommended Disinfectants Solutions ............................................................................... 15

3.6 Do NOT use these materials with Our Products ................................................................................. 15

4 Using Your Thermal Mirror ..................................................................................................... 16

4.1 Live Screenings ......................................................................................................................................... 16

4.2 Measuring Temperature .......................................................................................................................... 17

4.3 Please Step Closer .................................................................................................................................... 17

4.4 Temperature Pass ..................................................................................................................................... 18

4.5 Temperature Fail ...................................................................................................................................... 18

4.6 Screens Following a Pass ........................................................................................................................ 19

4.7 Screens Following a Fail .......................................................................................................................... 19

4.8 Screen Saver .............................................................................................................................................. 20

4.9 Audio Messaging ...................................................................................................................................... 20

4.10 Disable Audio Messaging ........................................................................................................................ 20

5 Thermal Mirror Printer Setup ................................................................................................. 21

5.1 Overview .................................................................................................................................................... 21

5.2 Thermal Mirror Applications Required .................................................................................................. 21


5.3 Configuration Settings ............................................................................................................................. 21

6 Managing Your Dashboard .................................................................................................... 22

6.1 Dashboard Layout .................................................................................................................................... 22

6.2 Date Range or Sprint ............................................................................................................................... 25

6.3 Share View ................................................................................................................................................. 25

6.4 Overflow Menu .......................................................................................................................................... 25

6.5 New Dashboard ........................................................................................................................................ 26

7 Thermal Screening Data and Charts ................................................................................. 27

7.1 Total Screening Data Fields .................................................................................................................... 27

7.2 Total Screening Charts ............................................................................................................................ 28

8 Key Performance Indicators ................................................................................................. 29

9 Reports .......................................................................................................................................... 30

9.1 Thermal Mirror Reports Page ................................................................................................................. 30

9.2 Create a Report......................................................................................................................................... 31

9.3 Run a Report ............................................................................................................................................. 32

9.4 Scheduled Reports ................................................................................................................................... 34

10 Contact Support ........................................................................................................................ 44

10.1 By Email ..................................................................................................................................................... 44

10.2 By Phone .................................................................................................................................................... 44


1

a. Connect the device to a network using an Ethernet cable b. Connect a USB Keyboard and Mouse to the device

1. Note there is only one USB port available 2. Options include using a USB Hub; attach the mouse to the keyboard; or use a

keyboard with a built-in touchpad c. Connect the provided power supply, and the device will automatically power up d. The Thermal Mirror application will load e. Confirm that the device detects your face and displays your temperature, by placing

your face within the frame at a distance of 20-30 inches (50-70cm) f. Configure a Wi-Fi connection, or if you are using Ethernet, skip to Section 2

Application Settings Platform Portal 1. To configure a Wi-Fi connection, exit the Thermal Mirror app by right-clicking

twice 2. Next, you must provide the password

• To obtain a valid password for your device, please contact the Creative Realities Network Operations Center at: 1-888-369-3629

• We recommend you have your account information ready, as our representative will ask a short list of questions to confirm your identity

3. -right, as shown below

4. Select the Wi-Fi option in the settings menu, as shown below

5.

6. Once the device connects to the Wi-Fi network, the Thermal Mirror app will start; however, if it does not start in 20 seconds, reboot the device


g. Wi-Fi MAC ID 1. You will need the Wi-Fi MAC ID, to claim the device and access it from the Device

Manager 2. If you plan to ship the device, we recommend that you write the last four digits onto

the device box for reference 3. With the device powered on the Wi-Fi MAC ID is displayed at the top of the home

screen 4. If the Thermal Mirror app is running, press ALT + ESC on the attached keyboard to

return to the home screen


2

2.1 Platform Portal

a. Access the CRI Portal and enter the provided Username/Email and Password. Contact your administrator if you have not received credentials: https://app.inreality.com/v3

b. At the top-right of the screen, click the grid menu, and then click DEVICES

c. In the Device Manager, search on the Name or Wi-Fi MAC Address of the device

d. Then click the tool icon, to the right of your device, as shown below

e. In the pop-up menu, click on THERMAL_MIRROR, as shown below

https://app.inreality.com/v3


2.2 Protocols and Network Ports to be Whitelisted

Overall, CRI -site networks other than making sure the Ports, IP addresses and URLs listed below are accessible to the CRI solutions deployed on-site.

CRI highly recommends that customers have stable, high speed internet access (typically at least 2-5 MB/s upload and download speeds) in order to support all aspects of the CRI solution (communication with CRI s cloud systems, upload & update of content and applications, and any required technical support). If customers use Wi-Fi access points, it is recommended that the devices are managed via an enterprise system that will allow for uninterrupted connectivity leases by the CRI devices.

# Description Details

1 Network Protocol TCP

Port: 443

2 Application Protocol HTTPS, WSS

3 For Remote Desktop only Network Protocol

UDP

Port range: 30000 - 60000

4 Network Time Protocol NTP Port: 123

(Required for Thermal Mirror 2.x versions and Q&A screener)


2.3 V3 Platform URLs to be Whitelisted

This is a list of the required URLs to be whitelisted for the InReality applications.

Option 1: Note: Requires the new DMS and CDMS2 APKs (v2.x.x) - Current versions:

• dms_client_android_v2.0.0_r.apk • cdms2-client-android-studio_v2.0.0_r.apk

You can whitelist the wildcard URL of inreality.com and the AWS service URLs.

# Description URL Connection Notes

1 inReality Platform *.inreality.com Outbound (HTTPS)

Required for all the IR platform software services.

2 Data Lake Authentication

- event logs storage

sts.amazonaws.com

Outbound (HTTPS)

Required for all Android and Linux devices for uploading event logs.

3 Datasources (Sensor) event logs storage - Data Lake

firehose.us-west-2.amazonaws.com

Outbound (HTTPS)

Required for all Android and Linux devices for uploading event logs.

4 Network Time Protocol

NOTE: If NTP fails it will try the next one in the list as shown in the URL column.

*.inreality.com Outbound (NTP)

Required for Thermal Mirror 2.X devices

Required for QA screener and All-in-one devices


Option 2: Note: Requires the standard DMS and CDMS2 APKs (v1.x.x)

If you are unable to whitelist wildcard URL of inreality.com. You can whitelist these URLs.

# Description URL Connection

Notes

1 V3 Platform Web App

https://app.inreality.com

Outbound (HTTPS)

Required for platform access via browser, not required by device

2 Single-Sign-On Service

https://login.inreality.com Outbound (HTTPS)


3 Device Management and Communication Service

iot-us-east-1.inreality.com Outbound (HTTPS)

Required for Edge device communication

4 Data Lake Authentication event logs storage

sts.amazonaws.com

Outbound (HTTPS)

Required for all Android and Linux devices for uploading event logs

5 Datasources (Sensor) event logs storage - Data Lake

firehose.us-west-2.amazonaws.com

Outbound (HTTPS)

Required for all Android and Linux devices for uploading event logs

6 Device Manager (MDM)

devicemanager.inreality.com

Outbound (HTTPS)

Required for remote device management and updating applications.

https://app.inreality.com/

https://app.inreality.com/

https://login.inreality.com/

https://login.inreality.com/


7 Content Delivery Network (CDN) for Employee Facial Recognition Template Distribution

cdn.inreality.com Outbound (HTTPS)

Required for Thermal Mirror 2.X devices and QA screener devices which are using facial recognition.

8 Content Delivery Network (CDN) for Files Distribution - Device Manager

cdn-app.inreality.com Outbound (HTTPS)

Required for updating applications.

9 Content Delivery Network (CDN) for Files Distribution - Device Manager V3

mdm-cdn.inreality.com Outbound (HTTPS)


10 Safe Space Web App User Management

cognito-identity.us-west-2.amazonaws.com

Outbound (HTTPS)




time.inreality.com

time1.inreality.com

time2.inreality.com

time3.inreality.com

time4.inreality.com

time5.inreality.com

time6.inreality.com

time7.inreality.com

time8.inreality.com

Outbound (NTP)

Required for Thermal Mirror 2.X devices

Required for QA screener and All-in-one devices


12 Android App Crash Reporting

*.api.splkmobile.com

cdsauth.splkmobile.com auth.cds.splkmobile.com

*.splkmobile.com

Outbound (HTTPS) - Not required but helpful

New option for all Thermal Mirror and all-in-one devices (not required)



Required for Thermal Mirror 2.X devices and QA screener devices which are using facial recognition.

8 Content Delivery Network (CDN) for Files Distribution - Device Manager

cdn-app.inreality.com Outbound (HTTPS)


9 Content Delivery Network (CDN) for Files Distribution - Device Manager V3

mdm-cdn.inreality.com Outbound (HTTPS)



2.4 V3 Platform IP Addresses to be Whitelisted

AWS Cloud access is across a range of IP addresses, depending on where you are accessing the AWS instance. The range of IP addresses employed by AWS is included in the link, rather than a specific IP address.

# Description IP Address Connection

1 InReality Platform Services and AWS Cloud Services

https://ip-ranges.amazonaws.com/ip-ranges.json

Outbound (Port # 443)


216.239. 35.0 Required by the subscription manager for the Android and Linux devices.

2.5 V3 Platform Ports to be Whitelisted (Remote Desktop)

These are ports used by InReality programs for remote desktop support. These are not required but recommended for full remote support.

# Description IP Address Port Range Connection

1 Device Manager (CDMS2) Remote Desktop

IP of the device (Android/Linux)

19302

30000 - 60000

Inbound

Outbound




2.6 Additions for Upgrading to Thermal Mirror 2.x from Thermal Mirror 1.x

These are additional URLs employed by the Thermal Mirror 2.X application and QA screener application.

# Description IP Address Connection



time.inreality.com

time1.inreality.com

time2.inreality.com

time3.inreality.com

time4.inreality.com

time5.inreality.com

time6.inreality.com

time7.inreality.com

time8.inreality.com

Outbound (NTP)



3 inReality Platform *.inreality.com Outbound (HTTPS)

2.7 Q&A Screener - EloView Network Requirements

For Q&A Screener installations that include an EloView product please contact our support team by email: [email protected] or by phone: 1-888-369-3629.



3

3.1 Cleaning Thermal Mirrors

This guide describes the recommended cleaning and disinfecting procedure for the Creative Realities Thermal Mirror, relative to Coronavirus (COVID-19). Included are recommended disinfectant products that are safe for use with our products and approved by the U.S. Center for Disease Control and Prevention (CDC) and the U.S. Environmental Protection Agency (EPA).

Cleaning and disinfecting are two steps. Cleaning removes dirt, grease, dust, and other contaminants. Disinfecting is a separate process that uses a chemical designed to destroy bacteria and infectious organisms.

While sanitizers are used to simultaneously clean and disinfect, disinfectants kill more germs and infectious organisms than sanitizers; therefore, we recommend a two-step process of cleaning and disinfecting.

3.2 Steps for Cleaning Your Thermal Mirror

a. To prepare for cleaning the Thermal Mirror, power down the device (if possible) b. Select only non-abrasive cleaning wipes or cloths to avoid scratching the screen c. Wipe the surfaces with the appropriate wipes or cloths and approved cleaning

products, and allow them to dry d. Do not get liquids inside the unit

1. Do not spray the Thermal Mirror directly, instead, use wet wipes, a sprayed cloth or a dampened cloth with the excess moisture squeezed off

e. Avoid highly concentrated alcohol (> 70%), non-diluted bleach or ammonia solutions, as these may cause discoloration

3.3 Steps for Disinfecting Your Thermal Mirror

a. To prepare for disinfecting the Thermal Mirror, power down the device (if possible) b. Dampen a clean, non-abrasive cloth with a disinfectant chosen from the list below

• Ensure excess liquid is squeezed from the cloth, or you may also use recommended pre-dampened wipes

• , since many manufacturers require the surface to remain wet for a few minutes, so continuous wiping might be required

c. Disinfect surfaces by wiping them with the cloth or wipe, and allow the surface to dry d. For disinfectant solutions that are safe for use with our products, see below


3.4 U.S. CDC-Recommended Disinfectant Solutions

The following products are recommended disinfectant solutions that are safe for use with Creative Realities products:

a. Household bleach solution (about 1/3 cup of bleach per gallon of water) b. Isopropyl alcohol (≤ 70% alcohol)

Information from the CDC on disinfecting procedures for Coronavirus (COVID-19) can be found here.

3.5 U.S. EPA-Recommended Disinfectants Solutions

The following products are recommended disinfectants that are safe for use with Creative Realities products:

a. Clorox Disinfecting Wipes (Reg. No. 5813-79) b. Clorox Healthcare Bleach Germicidal Wipes (Reg. No. 67619-12) c. Clorox Commercial Solutions Hydrogen Peroxide Disinfectant Wipes

(Reg. No. 67619-25) d. Lysol Brand Clean & Fresh Multi Surface Cleaner 20% solution to water ratio

(Reg. No. 777-89) e. Purell Professional Surface Disinfectant Wipes (Reg. No. 84150-1) f. Sani-Cloth Prime Germicidal Disposable Wipes (Reg. No. 9480-12) g. Lonza Disinfectant Wipes (Reg. No. 6836-313)

Information from the EPA on disinfectants for Coronavirus (COVID-19) can be found here.

3.6 Do NOT use these materials with Our Products

Do NOT use the following materials when cleaning or disinfecting your Thermal Mirror, or other Creative Realities products:

- Thinner or benzine - Sponges with abrasives

- Strong alkali lye - Steel blades

- Strong solvents - Cloth with steel threads

- Detergents with fluoride - Abrasive cleaners

- Detergents with abrasives - Formula 409

- Isopropyl Alcohol at concentration > 60% - Acids

- Detergents with ammonia at concentration > 1.5% - Steel wool

- Methyl or Ethyl Alcohol at concentration > 30%

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cleaning-disinfection.html

https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2


4

4.1 Live Screenings

The Thermal Mirror has an 8-inch LCD Display. Directly above the screen is a dual lens stereo camera. Above the camera is a light bar. And above that is the thermal sensor. As shown below, while active, the Thermal Mirror will display the current time and date at the top of the screen.

The light bar will be activated if needed and display a white light during a thermal screening. If the screening passes, the light bar will display a green light. If the screening fails, the light bar will display a red light.

Note that the Thermal Mirror is intended for indoor use only, with an optimal operating temperature between 65- and 78-degrees Fahrenheit.


4.2 Measuring Temperature

.

4.3 Please Step Closer

The audio .


4.4 Temperature Pass

For a screening with a passing temperature, the screen displays the temperature on a green banner. The light bar will display a green light. If the person has an employee account, the

.

4.5 Temperature Fail

For a screening with a failing temperature, the screen displays the temperature on a red banneris displayed. At the same time, the light bar will display a red light. If audio is enabled, the

.


4.6 Screens Following a Pass

If the Thermal Mirror is used with the Q&A Screener, the QR Code is displayed with the -up is displayed.

4.7 Screens Following a Fail

If the Thermal Mirror is used with the Q&A Screener, the QR Code is displayed with the mess .


4.8 Screen Saver

When the camera does not detect a person, an active screensaver is displayed.

4.9 Audio Messaging

a. Thank you, Normal Temperature • This audio message coincides with a green light above the screen

b. Please step closer • This message coincides with a white light above the screen

c. Temperature is High • This message coincides with a red light above the screen

4.10 Disable Audio Messaging

Audio can be disabled in the Configuration Settings, Volume Setting to zero (0) to disable the Audio. See our Configuration Settings guide for more information.

If - is the current setting, this signifies the factory setting, and can be updated to 0-100.


5

5.1 Overview

The Thermal Mirror provides the ability to print screening test results. Currently the Brother TD-2020 Thermal Printer is supported, for printing labels, tags, or receipts.

After each screening, a label is printed with the test result (Pass or Fail), along with a time/date stamp.

The Brother printer connects to the Thermal Mirror USB port.

5.2 Thermal Mirror Applications Required

The Thermal Mirror device will need the following APKs, with the minimum versions below:

• ThermalMirror_v1.7.0_r.apk

• Print-Service_v1.0.0_r.apk

Ensure the Thermal Mirror app is updated to V1.7.0 or greater.

Install the current version of the Print-Service APK. Restart the app after installing.

5.3 Configuration Settings

Enable the Print feature in the Configurati


6

The Dashboard provides a customized view into the data that has been gathered in your venues. A variety of charts and graphs are used to display data. Users can create multiple Dashboards, to view the exact data you need to see. And your Dashboards can be customized using user defined formulas. There are four types of Dashboards, and you can display any number of these within a Dashboard: Thermal Screening, Venue Performance, Key Performance Indicators, and AOI Performance.

6.1 Dashboard Layout

S

Dashboard Name Menu

The Dashboard Name is displayed near the top-left of the page. Each Dashboard is given a unique name to identify the data to be displayed. All the Dashboards you have created and those shared with you will be displayed in the Dashboard menu. In the example above, the Dashboard is named: the Dashboards in the order they were created by you, and then those shared with you by another user.

Six Dashboard Types

There are six types of Dashboard views, and each Dashboard you create can contain one or more of these. The six categories are: Venue Performance, Key Performance Indicators, AOI Performance, Thermal Screening, Occupancy Monitor, Q&A Screening. If your platform account contains only Thermal Mirror devices, and you are only using the Default Formulas

one of these by clicking on the type. In the example above, Thermal Screening is selected as shown by the underline.


Choose Formulas

data you want to see. Depending on the Dashboard Type currently displayed, the Choose Formula button will provide AOIs or KPIs. Every formula you have created in the KPI Editor can be selected to display. Tags can be used in the KPI Editor to group your formulas, making it easier to assign in the Dashboards.

-down.

When choosing Formulas, you may select one or more formulas for each Formula Type. For example, you may create an Average Pass Formula for each store location, then you can select all those formulas to display in your Total Pass count. As shown below, click to select multipboth the of these formulas will then be displayed in the Dashboard view.


Default Formulas -

There are four default formulas provided, which you can select to use in your Dashboard

devices in your account. Note that while you can select these for the Dashboard, they cannot be viewed or edited in the KPI Editor. The following screenshot shows the formulas:

• All Thermal Mirror - Average Pass Temperature • All Thermal Mirror - Average Fail Temperature • All Thermal Mirror - Average Pass Count • All Thermal Mirror - Average Fail Count

There are two default formulas provided, which you can select to use in your Q&A

Screeners in your account. This includes the Q&A Screening Stations and Q&A Screener Mobile data. Note that while you can select these for the Dashboard, they cannot be viewed or edited in the Formula Editor.

• All Q&A - Total Pass Count • All Q&A - Total Fail Count


6.2 Date Range or Sprint

While viewing the Dashboard, select a date range or a Sprint, to display the corresponding data. For Range, select Last 3, 7, or 30 days, or a start and end date. You can select Sprint Types: Daily, Weekly, Monthly, Quarterly, or Custom. Custom Sprints are created in the Scenario have created.

6.3 Share View

Any Dashboard which you create can be shared with other users in the system. To share a Dashboard, click the select a user or search the on the username

6.4 Overflow Menu

The Overflow Menu on the far right can be used to Edit or Delete the current Dashboard.


6.5 New Dashboard

-right corner of the page to create a new Da

be selected but are not recommended. e

Description. Press OK to Save.

Note in sbeen selected: Madison - Middleton and Madison- North Office.

Select Venue(s)

Options for selecting Venues, include: Select one, multiple venues or all venues. As shown b :

Default Formulas assigned to New Dashboards

Tnewly created Dashboard. This is to allow for ease of operation to view data in the Dashboard. Once you have configured your account by creating custom user-defined

.


7

As noted previously there are four categories: Thermal Screening, Venue Performance, Key Performance Indicators, and AOI Performance. While a Dashboard can contain all four, only one is selected to display at a time. Since this guide is focused on the Thermal Mirror, we will provide details on the data and charts displayed for this selection.

by default the Total Screening data will be displayed first, followed by the Employee Screening data and Visitor Screening data. The total Screening data will display the total numbers combined for the Employee and Visitor data.

You may choose to display one, two or three of these sections in your dashboard view. In wn below.

You may select one or any combination.

For each of the three sections, Total, Employee and Visitor, the same data and graphs will be displayed:

• Data: Total Tests, Total Pass & Fail Count, Average Pass & Fail Temperatures, Average Daily Venue Tests, Highest Test Count Hour, Highest Test Count Day

• Daily Total Screening Chart • Screenings by Days Chart • Screenings by Hour Chart

Following are screenshots of the Total Screening data for a Dashboard.

7.1 Total Screening Data Fields

Total Screening Data Fields include: Total Tests, Total Pass & Fail Count, Average Pass & Fail Temperatures:


7.2 Total Screening Charts

Daily Total Screening displays the number of Pass and Fails daily, for the selected time.

Screening by Days & Screening by Hour displays the number of average Pass and Fails, by Days of Week, and by Hours of Operation, for the selected time period.

Screening by Hour.


8

If you choose to display KPI data, it can be displayed using the Key Performance Indicators type when you create a Dashboard. You must first create the KPIs in the KPI Editor. For example, you may wish to display the count or percentage of visitors wearing a mask. Or you could obtain a breakdown on how many visitors wearing a mask did not pass the temperature scan. In the following example, the charts are a comparison of Visitor Types: Visitor and Employee. The two charts show the Daily Count for Visitors and Employees.

Visitors per Day

Employees per Day


9

customize reports to provide the specific data you need. Reports are easily created, using menus which allow you to quickly select the: Date Range, Visitor Type, Test Result, Venues and other aspects.

Once a report is created it is easily modified and the reports can be run at any time and downloaded in a CSV file format. The Filter feature allows you to temporarily change the data displayed. For example if your report displays Employees, Vendors and Contractors, you can filter to temporarily display only Vendors. You can also select which fields to display or hide while viewing your report. This allows you to quickly view desired data, without editing or creating a new report.

Reports

The four types of Reports include: Thermal Mirror, Activity Log, Compliance and Scheduled. Once created, a Thermal Mirror Report can be run and viewed at any time. Scheduled Reports can be generated Daily, Weekly or Monthly. Selected staff are sent an email notification and reports are viewed in the platform. The Activity Log is a report showing the activity of employees with the Thermal Mirror, Q&A Station and Safe Space Q&A Mobile Screener. The Compliance Report displays the compliance of each person including the number of Passes and a percentage of days compliant.

9.1 Thermal Mirror Reports Page

Thermal Mirror.

created, including: Report Name, Created Date, Modified By, Modified Date and Tags. To edit a Report, click the edit icon at the far right. To delete a report, click the Trash icon. To create a


9.2 Create a Report

previously created, from the pull-down menu. Then select a Date Range, by clicking the Calendar icon, as shown below.

Select one of the Date Range options which include: Today, Last 3 Days, Last 7 days, Last 30 days, or you can select Start and End dates on the calendar. Click OK to save your updates.

Select one or more Visitor Types from the pull-down menu, as shown above. Then select the nly, from the

Select one or more Venues, which you have previously created, from the pull-down menu.


9.3 Run a Report

be displayed as shown below.

The fields displayed include: Employee First Name, Last Name, Employee ID, Type, Test Result, Date, Time, and Venue. Note the Date and Time are the date/time of the screening. Fields which are not displayed by default include: Temperature, Job Type and Department

Download Report

After you have run a Report, click the Download icon to download the report. A CSV file is generated and saved to the selected location. Note this CSV file will contain all data from all fields.

Edit a Report

Delete a Report


Sorting a Report by Date or Time

While viewing a Daily Report, click the Time arrow to view first to last, or last to first. While viewing a multi-day Report, click the Date arrow, to view in chronological order or the most recent to earliest date.

Report Pages

Depending on the Date Range and amount of screening traffic, the report displayed may have many pages. By default, 20 items per page are displayed. You may select to display 50 or 100 items per page.

Report Filters & Fields

The Report Filters and Fields icons allow you to adjust the content displayed. These are available in all Reports.

To filter the fields currently displayed, click the filter elds to select to filter

on the selected values. For example, if you created the report to display Employee, Contractor and Vendor types, while viewing the report, you can filter out one or more of those selections; to only display Vendors. Note, this does not edit the Report, it is only for current viewing.

click the icon next to a selection.

Report Filtering Window Report Fields Window


Report Fields - Displayed/Hidden

To select the fields currently displayed, click the filter icon. As shown in Report Fields

Window , click the display the default fields.

9.4 Scheduled Reports

Reports Page

In the Main Menu, click Reports - the Scheduled Reports that have been created, including: Report Name, Frequency, Venues, Last Modified Date and Tags. To edit a Report, click the edit icon at the far right. To delete a

View a Report

select a Report Name, to view the report. All reports generated for this Report will b


button to download the report CSV file.

Sorting by Date or Time


Create a Report

above. Then select a Date Range, by clicking the Calendar icon, as shown below.


Enter a Report Type, you can choose: Thermal Mirror, Activity Report or Compliance Report.

Select the Report Frequency: Daily, Weekly, Monthly, from the menu.

Select one of the Date Range options which include: Today, Last 3 Days, Last 7 days, Last 30 days, or you can select Start and End dates on the calendar.


Select one or more Visitor Types from the pull-down menu, as shown above. The

previously created, from the pull-down menu.

Enter the email addresses for the recipients. Click OK to save your updates.


Scheduled Report Email


The Report Filters and Fields allow you to adjust the content displayed. These are available in all (Custom, Scheduled and Activity Log) Reports. Please see the details above, in the

.

Activity Log Reports

The Activity Log Reports are designed to combine tests from the Thermal Mirror, Q&A Station and Q&A Mobile Screener into one report.

Report Name, Created Date, Modified By, Modified Date and Tags. To edit a Report, click the edit icon at the far right. To delete a report, click the delete icon. To create a Report, click

Create a Report

e. first field. Select one or more Venues, which you have

previously created, from the pull-down menu. Then select a Date Range, by clicking the Calendar icon, as shown below.


Select one of the Date Range options which include: Today, Last 3 Days, Last 7 days, Last 30 days, or you can select Start and End dates on the calendar. Click OK to save your updates.

Select one or more Visitor Types from the pull-down menu, as shown above. Then select the

Select one or more Venues, which you have previously created, from the pull-down menu.


Run a Report

displayed as shown below. The fields displayed include: Employee First Name, Last Name, Registered ID, Type, Test Result, Date, Time, and Venue. Note the Date and Time are the date/time of the screening. Fields which are not displayed by default include: Temperature, A

As shown below, you can confirm that the person has taken and passed both the Thermal Mirror and Q&A screenings.


Download Report

After you have run a Report, click the Download icon to download the report. A CSV file is generated and saved to the selected location. Note this CSV file will contain all data from all fields.

Edit a Report

Delete a Report

You can

Sorting a Report by Date or Time


Report Pages

Depending on the Date Range and amount of screening traffic, the report displayed may have many pages. By default, 20 items per page are displayed. You may select to display 50 or 100 items per page.



The Report Filters and Fields icons allow you to adjust the content displayed. These are available in all Reports.

port Filtering select to filter on the

selected values. For example, if you created the report to display Employee, Contractor and Vendor types, while viewing the report, you can filter out one or more of those selections; to only display Vendors. Note, this does not edit the Report, it is only for current viewing.

click the icon next to a selection.

Report Filtering Window Report Fields Window


Compliance Reports

The Compliance Report displays the compliance of each person including the number of Passes and a percentage of days compliant. Depending on the requirements, compliance could include passing both the Thermal Mirror and Q&A screenings.

Compliance Reports Page

Report Name, Created Date, Modified By, Modified Date and Tags. To edit a Report, click the edit icon at the far right. To delete a report, click the delete icon. To create a Report, click

Create a Report

Compliance Reports are created in the same manner as all other Report types. Please see the previous section for details on creating a Report.

Run a Report

To run a report, frdisplayed as shown below. The fields displayed include: Employee First Name, Last Name,

days selissued during the selected date range and the percentage of Passes to Screening Days.


The Report Filters and Fields icons allow you to adjust the content displayed. These are available in all Reports. Please see the previous section for details on Report Filters and Fields.


10

The Creative Realities team is always available and ready to help you return to the workplace with confidence. If you have any questions or concerns, please contact us.

10.1 By Email

• [email protected]

10.2 By Phone

• Toll-free: 1-888-369-3629


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