sackmesser for ibm connections - 10 things every user should know
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'Sackmesser' for IBM Connections - 10 things every User should know Femke Goedhart
Business Consultant
Femke Goedhart
• Business consultant• Social Business Adoption & Analytics
“I help users make sense of IT and IT make
sense of users”
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In the beginning there was...Social1.
IBM Connections, nice..... But what is it?!?
YOU, ME, ALL OF US
• We can’t do it all alone!• We need each other to “be our best”
But• We are not all in the same place…• We are not all in the same time zone…• We are not all working on the same thing at the same time…
“Together we know more!”
It’s all about collaboration
CULTURE
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To share or not to share...That is NOT the question2.
Community vs Individual sharing
Shared
ownership
Individual
ownership &
manual sharing
Community versus stand alone
Cloud users only have private files....
Access & security
PUBLIC RESTRICTED PRIVATE
Granular access rights within communities
OWNERS
OR
MEMBERS?
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Files, files, files...Or attachments?3.
Attachments vs Files
Attachment vs Files
Attachments• Static• Part of parent item• Replaceable not editable
Files• Editable• Versioning• Linking• Commenting• Likes• Sharing*• Co-authoring
Files
*If it is a personal file
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What’s happening?!?Being in the know4.
<Crickets>.....
Push / Pull
IntranetIBM
Connections
Follow, Follow, Follow....!
Circles of influence...
Is owner off... Is shared with...
Has 10
FollowersHas 2
Followers
Has 45
Followers
Community: Member <> Followers <> Active Users
Who is really active.....
* Screenprint is taken from the Community Details page of ConnectionsExpert, an analytics reporting tool for IBM Connections
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Hello?!?Getting noticed5.
Circles of influence... Posting for optimal effect
@mentioning
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ActivitiesLet’s organize that6.
Activities – controlling your tasks
To Do versus Entry
It’s all about the To Do’s!
Integration in sidebar allows for drag & drop of mail
Integration in sidebar allows for drag & drop of mail
Showing your activities in your agenda
Showing your activities in your agenda
Want to make your users happy...? Kudos Boards
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Connected!The world outside the browser7.
Integration
Automatic versioning!!
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Blogs vs Wiki’sNews vs documentation8.
Blog = News, updates, one off -> Timely!
• Allows you to postpone posting...
Wiki = Manual, instructions, documentation -> Ongoing
• Compare versions
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What’s in a like?!?No it isn’t Facebook...9.
Effects of Liking
• Appreciation & Feedback• Distribution & recommendation• Adding value (search index/filtering)
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Search and you will find!Sometimes...10.
Search operators
• Use tagging to increase findability!• Use search operators like: OR, * and ( ) to enhance your search results!
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Questions!Now it’s your turn...
Don’t despair but adoption is never done
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