saas overview by quontra solutions

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Software as a Service (SAAS) www.quontrasolutions.com [email protected] [email protected]

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Page 1: Saas overview  by quontra solutions

Software as a Service

(SAAS)

www.quontrasolutions.com [email protected]

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Page 2: Saas overview  by quontra solutions

www.quontrasolutions.com [email protected]

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Page 3: Saas overview  by quontra solutions

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Page 4: Saas overview  by quontra solutions

Software as a Service

SAAS sometimes referred to as "software on demand," is

software that is deployed over the internet.

Software deployed as a hosted service and accessed over

the Internet as opposed to: “on premise”.

With SaaS, a provider licenses an application to customers

either as a service on demand, through a subscription, in a

"pay-as-you-go" model, or at no charge when there is

opportunity to generate revenue from streams other than the

user, such as from advertisement or user list sales.

Examples of free SaaS applications include large players

such as Gmail and Google Docs.

Other examples: Sales Force (CRM)

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Page 5: Saas overview  by quontra solutions

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Page 7: Saas overview  by quontra solutions

Advantages

Accessible from anywhere with an internet connection.

No local server installation.

Pay per use or subscription based payment methods.

Rapid scalability.

System maintenance (backup, updates, security, etc) often

included in service.

Activities managed from central locations rather than at each

customer's site, enabling customers to access applications

remotely via the Web.

Centralized feature updating, which obviates the need for

end-users to download patches and upgrades.

Capital expenditure is reduced by not having to purchase

servers or full copies of software.

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Page 8: Saas overview  by quontra solutions

Advantages

Faster implementation. In some cases the customer can

deploy SaaS more quickly as no local installation is required.

It may remove a non-core activity (deployment and support of

the software and its associated infrastructure) freeing up time

to focus on core business activities.

Reduced need to predict scale of demand and infrastructure

investment up front.

Possible improvements to reliability if the SaaS provider's

infrastructure is more redundant or has higher availability

than the user would otherwise have.

Fewer up-front costs, SaaS is often easier to discontinue or

substitute, reducing switching costs.

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Page 9: Saas overview  by quontra solutions

Pricing models

SaaS applications provide the opportunity to implement

pricing models that establish and maintain recurring revenue

streams.

Most SaaS vendors charge a monthly hosting or subscription

fee. Opportunities also exist to charge per transaction, event,

or other unit of value. These alternative pricing models exist

because customers "lease" the software from the vendors

and the vendors can view all transactional activity.

Subscription based (monthly fee per seat) .

Transaction based pricing (profit sharing).

Ad-based revenue (e.g. pay per click).

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Page 10: Saas overview  by quontra solutions

Disadvantages

◦ Security concerns. The primary concern stems from the

fact that the corporate data is being stored, and controlled,

by third parties.

◦ Using SaaS can cause as much harm as proprietary

software, since users can't modify the particular software

they use, thus, they can't control their own computing.

◦ Service cost, integration difficulty, and technical

requirements.

◦ Market reached $6.3B in 2006; still a small fraction of the

over $300B licensed software industry.

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Page 11: Saas overview  by quontra solutions

Application Service Provider

(ASP)

ASP SAAS

Application

Deployment

Borrowed. ASPs

deploy commercial

applications from

other companies.

Build. Software is

developed by the

vendor form the

group up.

Upgrades and

Enhancements

Infrequent.

Because ASPs often

depend on

commercial software

providers.

Often.

Enhancements may

be implemented at

SAAS datacenter

and made available

to all the users.

An application service provider (ASP) is a business that provides

computer-based services (such as customer relationship

management) to customers using a standard protocol such

as HTTP.

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Page 12: Saas overview  by quontra solutions

Utility computing

Utility Computing is the packaging of computing resources,

such as computation, storage and services, as a metered

service similar to a traditional public utility (such as electricity,

water, natural gas, or telephone network).

This model has the advantage of a low or no initial cost to

acquire computer resources; instead, computational

resources are essentially rented - turning what was previously

a need to purchase products (hardware, software and

network bandwidth) into a service.

This new utility became the foundation of the shift to "On

Demand" computing, Software as a Service and Cloud

Computing models that further propagated the idea of

computing, application and network as a service.

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Page 13: Saas overview  by quontra solutions

Cloud computing Cloud computing is location-independent computing, whereby

shared servers provide resources, software, and data to computers and other devices on demand, as with the electricity grid.

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Page 14: Saas overview  by quontra solutions

SaaS Model

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Platform as a service (PaaS)

Platform as a Service (PaaS) is the delivery of a computing

platform and solution stack as a service.

PaaS offers a development platform for developers. The end

users write their own code and the PaaS provider uploads

that code and presents it on the web.

PaaS offerings facilitate deployment of applications without

the cost and complexity of buying and managing the

underlying hardware and software and provisioning hosting

capabilities, providing all of the facilities required to support

the complete life cycle of delivering web

applications and services available from the Internet.

PaaS offerings may include facilities for application design,

application development, testing, deployment and hosting as

well as application services such as team collaboration, web

service integration. These services may be provisioned as an

integrated solution over the web.

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Page 16: Saas overview  by quontra solutions

PaaS Model

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Infrastructure as a Service

(IaaS) Delivery of the computing infrastructure as a fully outsourced

service. Managed hosting and development environments are

the services included in IaaS. The user can buy the

infrastructure according to the requirements at any particular

point of time instead of buying the infrastructure that might not

be used for months. IaaS is also sometimes referred to as

Hardware as a Service (HaaS).

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Page 18: Saas overview  by quontra solutions

IaaS Model

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Software as a Secure Service

(SaSS) Software as a secure service (SaSS) is a derivative of

software as a service.

Denotes a class of software as a service which emphasises

security, not only in the link to and from the service, and the

storage of any content by the software providing the service,

but also in the security of the user in terms of the ability to

make consistent backups and restores of any data stored in

the service, in a non-proprietary format.

In other words, security in transmission, storage and control

over the user's own data.

It provides security in the link to the service, content storage

on the service, and non-proprietary format data backups and

restores of data stored on the service.

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Page 20: Saas overview  by quontra solutions

SaaS and SOA

Service-oriented architecture (SOA) is a flexible set of design

principles used during the phases of systems development

and integration in computing. A system based on a SOA will

package functionality as a suite of interoperable services that

can be used within multiple separate systems from several

business domains.

Much like other software, SaaS can also take advantage of

Service Oriented Architecture to let software applications

communicate with each other. Each software service can act

as a service provider, exposing its functionality to other

applications via public brokers, and can also act as a service

requester, incorporating data and functionality from other

services. Enterprise Resource Planning (ERP) Software

providers leverage SOA in building their SaaS offerings.

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Page 21: Saas overview  by quontra solutions

SaaS data escrow

SaaS Data Escrow is the process of keeping a copy of

critical software-as-a-service (SaaS) application data with an

independent third party.

Similar to source code escrow, where critical software source

code is stored with an independent third party, SaaS data

escrow is the same logic applied to data within a SaaS

application. It allows companies to protect and insure all the

data that resides within SaaS applications, protecting against

data loss.

There are many and varied reasons for considering SaaS

data escrow including concerns about vendor bankruptcy,

unplanned service outages and potential data loss or

corruption. Many businesses are also keen to ensure that

they’re complying with their own data governance standards

or want improved reporting and business analytics against

their SaaS data.

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Page 23: Saas overview  by quontra solutions

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