sa ei vaja e-turunduse agentuuri. pecha kucha. best internet 2009

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Innovative Internet Marketing TM Internet Marketing

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Robin selgitab, miks ei ole vaja palgata internetiturunduse agentuuri enda eest tööd tegema ja räägib, mida on vaja teada, et asju ise teha.

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Page 1: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

Innovative Internet MarketingTMInternet Marketing

Page 2: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

RADIKAALNE

Innovative Internet MarketingTMInternet Marketing

E-commerce / Direct sales

Manager

Conversion/Proposition

Development

Acquisition (E-marketing

Manager)

DirectAcquisition

PartnerAcquisition

PPC search specialist

SEO search specialist

Interactive ad specialist

Affiliate specialist

Sponsorship specialist

Online PR specialist

Development :planning

Requirementsanalyst

Informationarchitect

Usability analyst

Development &change manager

Development :implementation

Web designer

Web developer (coding or admin)

Project manager

Creative & copycreation

Contentmanagement

Onlinecopywriter

Translator

Content/metadata administrator

Retention

E-CRM Manager

PromotionsExec

E-mail marketing.Messaging

E-CRM(cust data)Executive

Sales analyst

Operations

Customerservice

Online Support agent

Telesales/Customer support

Analysis &Reporting

Commercialanalyst (MI)

Web analytics

Creative & copyspecialist

Customerservice also

within retention

Infrastructure

ServiceLevel manager

Business,country

marketing

IT orAgency

Agency,business,country

marketing

Finance/Bus.

Reporting

Business,country

marketing

Operations,ContactCentre

IT orhosting

company

Community manager

Page 3: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

Innovative Internet MarketingTMInternet Marketing

Web siteand

microsites

Online communications Offline communications

Offline communications6. Direct mail7. Exhibitions8. Merchandising9. Packaging10.Word-of-mouth

6 Viral marketing• Pass-along• Prompted• Incentivised

5 Opt-in e-mail• Cold (rented list)• Co-branded e-mail• 3rd part e-newsletter• House list e-mails

4 Interactive ads• Display adsbanners• Rich-media• Dynamic behavioural• Sponsorship

Offline communications1. Advertising2. Personal selling3. Sales promotion4. PR5. Sponsorship

1 Search marketing• Search engine

optimisation (SEO)• Pay Per Click (PPC)• Trusted feed

2 Online PR• Media alerting services• Portal representation• Blogs and RSS• Community online

3 Online Partnerships• Link-building• Affiliate marketing• Sponsorship• Co-branding

KLIENTIDE LEIDMINE

Page 4: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

KUIDAS ASENDADA AGENTUURI TEENUSED?

Innovative Internet MarketingTMInternet Marketing

Text

Page 5: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

ÄRIPÄEVA JUHTUMIUURING

“Tõenäoliselt on ainsaks tõeliseks konkurentsieeliseks ettevõtte võime õppida kiiremini kui teised. Altex aitas meid selles, nad võimaldasid meil "kiirendada".

Most probably the only real competitive advantage of a company is the ability to learn faster than others. Altex helped in this area, they ‘accelerated’ us”.

Rain Väät

Innovative Internet MarketingTMInternet Marketing

Page 6: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

MIDA PEAKSID ÕPPIMA?

Innovative Internet MarketingTMInternet Marketing

Acquisition

Ope

ratin

g pr

oce

sses

Conversion /Proposition Dvlpt

Retention& Growth

Search engine optimisation

Pay Per Click search

Partnerships / affiliates

Online ads / sponsorship

E-mail marketing

Online PR

Offline campaigns

Proposition development

Content creation

Content management

Site usability & accessibility

Design & Development

Merchandising

Customer service

Proposition development

Touch strategy definition

Customer management

Personalisation

Loyalty programmes

E-mail marketing

Outbound communicationsM

ana

gem

ent p

roce

sses

Staff development, educationand retention

Creating the vision.Assessing technological innovation.

Market analysis and competitor benchmarking

Defining the multichannel customer experience. Managing customer information

Financial analysis and modelling

Interfacing with IT

Interfacing with marketing& corporate communications

Interfacing with senior management

Managing external relationships.Vendor selection & management.

IT Project and campaign planning and management

Strategy &Planning

Annual planning and budgeting

Managing relationships

Managing improvementand change

Performance improvement including Management Information, web analytics and customer analysis

Design guidelines and operating procedures

Technical infrastructure including service level management

Supporting processes

Page 7: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

Innovative Internet MarketingTMInternet Marketing

SLIDESHARE

Page 8: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

Innovative Internet MarketingTMInternet Marketing

DELICIOUS

Page 9: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

Innovative Internet MarketingTMInternet Marketing

RAAMAT: ONLINE PR

Page 10: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

RAAMAT: COMMONSENSE

Innovative Internet MarketingTMInternet Marketing

Page 11: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

Innovative Internet MarketingTMInternet Marketing

SQUIDOO

Page 12: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

Innovative Internet MarketingTMInternet Marketing

EKSPERDID: ERIC WARD

Page 13: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

EKSPERDID: BRUCE CLAY

Innovative Internet MarketingTMInternet Marketing

Page 14: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

GOOGLE ADWORDS EKSAM

Innovative Internet MarketingTMInternet Marketing

Page 15: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

ÜRITUSED

Innovative Internet MarketingTMInternet Marketing

Page 16: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

ME EI ELA AMEERIKAS!

Innovative Internet MarketingTMInternet Marketing

Page 17: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

VANAD KALAD

Innovative Internet MarketingTMInternet Marketing

Page 18: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

KUS ON KONKS?

Innovative Internet MarketingTMInternet Marketing

Trainings

Page 19: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

OLE TUNNUSTATUD

Innovative Internet MarketingTMInternet Marketing

Page 20: Sa ei vaja e-turunduse agentuuri.  Pecha Kucha. Best Internet 2009

KEDA ALTEX ON TREENINUD?

Innovative Internet MarketingTMInternet Marketing