rya southern region club survey agenda objectivesobjectives processprocess resultsresults...
TRANSCRIPT
RYA Southern RegionRYA Southern Region
Club SurveyClub Survey
AgendaAgenda• ObjectivesObjectives
• ProcessProcess
• ResultsResults
• DistributionDistribution
• Lessons Learned/What Next ?Lessons Learned/What Next ?
ObjectivesObjectives• Create a trusted information source to Create a trusted information source to
support club managementsupport club management
• Easy to useEasy to use
• Low costLow cost
ProcessProcess• Selected QuestionPro web serviceSelected QuestionPro web service• Survey v1.0 developedSurvey v1.0 developed• Requests distributed by e-mail from SR listsRequests distributed by e-mail from SR lists• Results collected, data “cleaned”Results collected, data “cleaned”• Now available for distribution asNow available for distribution as
– PowerPoint SlidesPowerPoint Slides– Excel SpreadsheetsExcel Spreadsheets– On-lineOn-line
ResultsResults• All data available as s/sheet, PDF ReportAll data available as s/sheet, PDF Report
• Results available on-lineResults available on-line– Multiple ChoiceMultiple Choice– Open-EndedOpen-Ended
• Examples Examples
The Clubs by SizeThe Clubs by Size
0
2
4
6
8
10
12
14
16
18
20
Over 2000 1000 - 2000 500 - 1000 300 - 500 Under 300
Series1
Where ?Where ?
Where do you Sail ?
0
5
10
15
20
25
30
35
Inland on a reservoiror lake
Inland on a river In a harbour In an Estuary Coastal
Series1
ClubhouseClubhouse
Do you have a Clubhouse ?
0
5
10
15
20
25
30
No Yes, Owned Yes, Rented/Leased
Series1
ActivitiesActivities
Activities
0 5 10 15 20 25 30 35 40 45
Dinghy racing
Keelboat racing
Cruiser racing
Yacht Cruising
Motor Boating
Social Events
Junior Programme
Training
Library
Chartroom
Windsurfing
Series1
FacilitiesFacilities
Facilities
0 5 10 15 20 25 30 35
Boatyard
Crane/ Hoist
Slipway
Swinging/Pile/Fore & Aft/ Moorings
Pontoon Moorings
Dinghy Park
Club Launch
Club Tenders
Lockers/Stores
Car Parking
Accomodation
Changing Facilities
Disabled Access & Facilities
Series1
Community Amateur Sports Community Amateur Sports Club ?Club ?
CASC
No
Yes
CASC by SizeCASC by Size
TabulationFrequency/Percent
No Yes Row Totals
0 0 0
8 1 9
12 1 13
2 0 2
13 4 17
Column Total 35 6 41
6. [CASC] Is your club registe ...
1. [membership] How many members do ...
Over 2000
1000 - 2000
500 - 1000
300 - 500
Under 300
RestaurantRestaurant
Restaurant
0
2
4
6
8
10
12
14
16
18
No Run by members Run by club staff "Outsourced"/Sub-contracted
Series1
BarBarBar
0
2
4
6
8
10
12
14
16
18
20
No Run by members Run by Club Staff "Outsourced"
Series1
Legal StatusLegal Status
Legal status
0 5 10 15 20 25
Incorporated
Unincorporated
Other
Series1
Trends - MembershipTrends - Membership
Membership Trend
0
2
4
6
8
10
12
14
16
18
Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more
Series1
Cross TabulationCross TabulationFrequency/Percent
Up 10% or More
Up 5% - 10% Flat
Down 5% - 10%
Down 10% or more
Row Totals
0 1 0 0 0 1
0% 100% 0% 0% 0% 2.94%
0 2 5 1 0 8
0% 25% 62.50% 12.50% 0% 23.53%
4 4 4 1 0 13
30.77% 30.77% 30.77% 7.69% 0% 38.24%
0 0 1 0 0 1
0% 0% 100% 0% 0% 2.94%
1 2 7 1 0 11
9.09% 18.18% 63.64% 9.09% 0% 32.35%
Column Total 5 9 17 3 0 34
Column Percent 14.71% 26.47% 50% 8.82% 0% 100%
17. [trend m'sh]
1. [membership] How many members do ...
Over 2000
1000 - 2000
500 - 1000
300 - 500
Under 300
Trends - BarTrends - Bar
Bar Trend
0
1
2
3
4
5
6
7
8
9
Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more
Series1
Trend - RestaurantTrend - Restaurant
Restaurant Trend
0
1
2
3
4
5
6
7
8
Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more
Series1
Trend – Dinghy EntriesTrend – Dinghy Entries
Dinghy Trend
0
2
4
6
8
10
12
Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more
Series1
Trend – Keelboat EntriesTrend – Keelboat Entries
Keelboat Trend
0
1
2
3
4
5
6
7
8
9
Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more
Series1
Trend – Cruiser/Racer Trend – Cruiser/Racer EntriesEntriesCruiser/Racer Trend
0
1
2
3
4
5
6
7
8
9
10
Up 10% or More Up 5% - 10% Flat Down 5% - 10% Down 10% or more
Series1
Restaurant days & hoursRestaurant days & hours
AvgAvg 4.734.73 6.276.27
MedianMedian 5.505.50 6.006.00
Bar days & hoursBar days & hours
AvgAvg 5.045.04 7.067.06
MedianMedian 5.505.50 6.256.25
Adult Full MembershipAdult Full Membership
AvgAvg 129.30129.30
Avg ex zerosAvg ex zeros 133.10133.10
Median ex zerosMedian ex zeros 7979
MaximumMaximum 448.00448.00
MinimumMinimum 10.0010.00
Price of a PintPrice of a Pint
AvgAvg
Avg ex zerosAvg ex zeros
Median ex zerosMedian ex zeros
MaximumMaximum
MinimumMinimum
1.681.68
1.941.94
2.002.00
2.502.50
1.451.45
Lessons – What NextLessons – What Next• Software limitations & featuresSoftware limitations & features
• Distribute to all ClubsDistribute to all Clubs
• Gather suggestionsGather suggestions
• Re-run early 2008Re-run early 2008