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RUPPICTPolicyandMasterPlanFinal,March2017iMessagefromDr.MeyKalyanChairofBoardofTrusteesofRUPPIn the past decade, Cambodia has seen steady economic growths at around 7% annually.Nevertheless,Cambodiastillneedsmoredevelopmenttoupliftthelivingconditionsofherpeople.The key towardmore sustainable development ismaximizing capabilities of Cambodias youth topreparethemforaknowledge-basedeconomy,inwhichresearchisfoundationforrealknowledgeandforpositivechangesofthesociety.In linewith this awareness, in the 2014-2018 strategic plan, the Royal University of PhnomPenh(RUPP) stated very clearly its intention to be the flagship university of Cambodia in research,communityservices,learningandteaching.Itoutlinesgoalsandstrategiestobedoneintheyearstocome. To achieve this goal, RUPP has worked very closely with all its development partners toreform financial management and human resource management while at the same timerestructuringitsorganisationstructuretobemoreresponsivetocommunityandjob-marketneeds.It was part of this reform and restructuring process that the Board of Trustees of the universitydecidedtoestablishacultureofresearchamongthefacultymembers.Annualresearchbudgetwassecurelyallocatedandresearchcapacitydevelopmenthavebeenoneofthepriorities.Noticing the clear strategic plan and strong commitment to be the true flagship university ofCambodia,SwedishInternationalDevelopmentAuthority(Sida)haschosenRUPPtobealong-termdevelopmentpartner.SidaaimsatstrengtheningtheresearchcapacityinRUPPtorespondtobothsocialandacademicsneeds.However, todoresearch, ICT infrastructureneedstobe inplace.ThisICT policy andmaster plan is result of the joint effort between Sida andRUPP to ensure that ICTinfrastructurecanbebroughtintoexistenceinamoresustainablemanner.The Board of trustees of RUPP has been informed of the ICT policy and master plan and hasapprovedofboththepolicyandplan.WearegratefulthatSidaisgoingtoworkcloselywithRUPPtorealizethefirstsetofprioritiesforgoodgovernanceandresearch.AstheChairofBoardofTrusteesandonbehalfofotherBoardmembers,Iwouldliketoendorsethispolicyandmasterplan.WewilldoeverythingpossibleinourcapacitytomakesuretheplanscanbematerializedsothatRUPPcanbetrulyaflagshipuniversity.IthankSida,theSwedishembassyinPhnomPenh,andallRUPPerswhoworktirelesslytomakethispolicyandmasterplanareality.FaithfullyYours,MeyKalyan,PhDChairofBoardofTrusteesRUPPICTPolicyandMasterPlanFinal,March2017iiForewordbyDr.ChetChealyRectorofRoyalUniversityofPhnomPenhTechnology ismakinggreatcontribution to improve lifeandsociety.Recently, theMIT technologyreview listedtenbreakthroughtechnologiesof2017.These includereversingparalysis,self-drivingcarsandtrucks,payingwithyourface,practicalquantumcomputers,the360-degreeselfie,hotsolarcells, gene therapy 2.0, the cell atlas, botnets of things, and reinforcement learning. All thesebreakthroughsholdgreatpromisesforthesociety.At RUPP, we recognize the significances of technology, particularly information communicationstechnologyorICT.WeintendtointegrateICTinallourfunctionsandservices.ICTmakesitpossibletostore, retrieve, transmit, receive,andmanage information to themass ina timelymanner. It issuchasystemthatRUPPisgoingtoadopttomakeresearch,teaching,learning,andstudentservicesresponsiveandreliable.ItstartswithRUPPhavingitsownICTpolicyandmasterplan.The ICT policy andmaster plan emphasizes on facilitating the following services: connectivity andcommon network services; learning and research; university management and administration;governance,management,control,andmaintenanceofICTresources.Torealizethesepossibilities,the ICT policy and master plan also outlines a careful change management and monitoring andevaluationplans.IamthankfultothegovernmentofSweden,which,throughtheirdevelopmentauthority,Sida,andtheSwedishembassy inCambodia,workcloselywithRUPPtorealizetheuniversityvision, i.e.,tobecomeCambodiasflagshipuniversityinteaching,research,andcommunityservices.I also thankall staff, teachers, and students atRUPPwho contributed to thedevelopmentof thispolicy.Wearegoing towork together to implement the ICTpolicyandmasterplan so thatRUPPcouldbeatrulyCambodiasflagshipuniversity.RUPPICTPolicyandMasterPlanFinal,March2017iiiForewordbyMr.MagnusSaemundssonSidasRepresentativeThenewICTPolicyandMasterPlanisagreatstepforwardinmakingRUPPaflagshipuniversityofCambodia. Modern and up to date ICT infrastructure is a prerequisite for conducting modernuniversity teaching and learning. Without access to databases and international science journalsscientificresearchcannotbeconductedinlinewithinternationalstandards.SidaandtheSwedishEmbassyinCambodiawelcomewarmlythisimportantstepthatwebelievewillbeabletofundamentallystrengthenRUPPasahighqualitycomprehensiveuniversity.YoursSincerely,MagnusSaemundssonFirstSecretary,EducationandResearchSwedishEmbassy,Cambodia RUPPICTPolicyandMasterPlanFinal,March2017ivContentsExecutiveSummary...........................................................................................................vListofFigures...................................................................................................................viListofTables....................................................................................................................viiAbbreviations..................................................................................................................viii1. Introduction...............................................................................................................92. PrioritisedProjectsandProjectManagement...........................................................102.1. PrioritiesandProjectIdentification...............................................................................102.2. KeyProjectElementsineachProject.............................................................................112.2.1. DataNetworkProject...................................................................................................112.2.2. ITCProject....................................................................................................................112.2.3. NOC/DataCentreProject............................................................................................122.2.4. Intranet/InternetandAutomationProject..................................................................122.2.5. ManagementInformationSystems..............................................................................132.2.6. EndUserTraining.........................................................................................................142.3. ProjectManagement.....................................................................................................143. PlanningTimeline.....................................................................................................164. PlanningBudget.......................................................................................................18Acknowledgements.........................................................................................................20RUPPICTPolicyandMasterPlanFinal,March2017vExecutiveSummaryRUPPsICTPolicyandMasterPlan(2017-2020),hereafterpolicyandplan,aimsatintegratingICTintoallaspectsofuniversitylifeforstudents,staff,andfacultymembers.Specifically,thepolicyandplanwillmakeitpossibleforICTtofacilitatethefollowingareasforeffectivenessandefficiency:(1)teaching, learning, and research; (2) academic administration and management; (3) libraryadministrationandmanagement;(4)financeadministrationandmanagement;(5)humanresourceadministrationandmanagement.FundedbySidabutdrivenbyallatRUPPfromsupportstafftotopmanagement,thispolicyandplanwill guide the implementation of the infrastructure, databases, information systems, andcorresponding processes and procedures in order to support the functional and policy levelaspirationoftheRoyalUniversityofPhnomPenh.Thepolicyhasthefollowingkeypolicystatements.RUPPshall:i. ImplementanICTgovernanceenvironmentthatensuresthatallstakeholdershaveasayattheappropriatelevelindeterminingthefunctionality,specification,andservicelevelsofallICTservicesandsystems ii. Establish/sustain a specialised ICT Support Unit responsible for the management, controlandmaintenanceofICTsystemsandservicestoensuretheavailabilitytousersattheagreedservicelevels iii. EnsurethatICTservicesandsystemsaresustainableby:a)Allocatingsufficientfinancialresources,combinedwithanICTFeechargeabletoeverystudent, tocover,asaminimum, the recurrent costsofall ICT servicesandsystemsandalsoprovideforgrowthandcontinuingmodernisation; b)EnsuringthattheICTSupportUnitisstaffedwithasufficientrangeofhumanresourceand skills combinedwith remuneration that recognises the reality that RUPPhas tocompete with the private for the kind of technical human resource that is able toensureavailabilityofICTservicesandsystemsattherequiredservicelevels. c) Using acquisition policies (for example local development wherever possible asopposed to buying proprietary systems; university-wide open source policies; etc.)thatminimiserecurrentcostswhilealsobuildinglocalcapacity; To materialize all components of the policy and plan, a budget around five million US dollars isneeded.Sidawillfundthefirstfewkeycomponentstokickstarttheprocess.Theseprioritizedareasinclude:(1)improvingandexpandingthecampusdatabackbone,(2)improvingandsettingupLANin buildings, (3) strengthening of ITC in terms of personnel, capacity, and equipment, (4)strengtheningtheNetworkOperationCenterandtheDataCenter,(5)intranet/internet(includingE-mailandaccesstointranetandinternetservicesaswellasautomation,(6)academicmanagementIS,(7)librarymanagementIS,(8)humanresourcemanagementIS,(9)financemanagementIS,(10)executivemanagementIS,andfinallytrainingstoallconcernedendusers.(seetable1onpage7ofthe master plan). RUPP will need to fundraise the rest of the money from all stakeholders anddevelopmentpartnerstorealizetheremainingplans.RUPPICTPolicyandMasterPlanFinal,March2017viListofFiguresFigure1:OverviewofCambodiaICTMasterPlan...................................Error!Bookmarknotdefined.Figure2:RUPPCampus1(MainCampus)3Dmap...................................Error!Bookmarknotdefined.Figure3:RUPPCampus2map................................................................Error!Bookmarknotdefined.Figure4:RUPPCampus1(MainCampus)buildingsizes.........................Error!Bookmarknotdefined.RUPPICTPolicyandMasterPlanFinal,March2017viiListofTablesTable1:Majorinformationsystemsrequiredbyauniversity................Error!Bookmarknotdefined.Table2:PrioritisedProjects.................................................................................................................10Table3:ICTImplementationMasterPlanTimeLine...........................................................................17Table4:RUPPFoundationPhasePlanningBudget..............................................................................18Table5:IndicativeSourcesofFundingfortheFoundationalPhase....................................................19RUPPICTPolicyandMasterPlanFinal,March2017viiiAbbreviationsTerm DescriptionAWG ArchitectureWorkingGroupCAMREN CambodianResearchandEducationNetworkDNS DomainNameSystemDRC DisasterRecoveryCentreDSL DigitalSubscriberLineICT InformationandCommunicationsTechnologyICT/MP ICTPolicyandMasterPlanITC InformationTechnologyCentre(oftheRoyalUniversityofPhnomPenh)ITU InternationalTelecommunicationsUnionIP InternetProtocolIPR IntellectualPropertyRightsIRM InformationResourceManagementISP InternetServiceProviderKbps KilobitspersecondLAN LocalAreaNetworksLCMS LearningContentManagementSystemNOC NetworkOperationsCentreNREN NationalResearchandEducationNetworkMbps MegabitspersecondMCM Management,Control,andMaintenanceMDA Ministries,DepartmentsandAgenciesMEF MinistryofEconomyandFinanceMoEYS MinistryofEducation,YouthandSportsOPAC OnlinePublicAccessCataloguePoP PointofPresenceRUPP RoyalUniversityofPhnomPenhSida SwedishInternationalDevelopmentCooperationAgency RUPPICTPolicyandMasterPlanFinal,March201791. IntroductionThisMasterPlanwasdevelopedbasedonthefoundingandguidingdocumentRoyalUniversityofPhnomPenh ICTPolicy. The full integrationof ICT in anyorganisationmust first and foremostbedrivenbyorganisationalpriorities, focusingon thoseelements thatareclosest to themissionandvisionoftheorganisation.Alotofotherconsiderationshoweveralsocomein.Theseinclude:i. Pre-requisites (and co-requisites): the data communication infrastructure or a minimumcomponent thereof, for example, must be implemented before Intranet services orinformation systems can be rolled out. Some elements of the Academic and HumanResourcemanagementinformationsystemsmustbeinplace,alongwiththeinfrastructuretosupportutilisation,beforeelectronicidentitycardsareissued.ii. Humanresource:Foreachserviceorsystemtobeimplemented,theremustbecompetenthuman resource to handle management, control, and maintenance. Users must also betrainedasaconcurrentrequirement(justintimetrainingapproach).iii. ImplementationFunding:Thefundingflowmustbesufficienttoenabletheplannedspeedofimplementation.iv. Decision processes: The speed of decision making can have severe impact onimplementation timelines if it is slow. This carries the additional risks of buying items atprices well above market value; and getting equipment that is no longer an industrystandard.BotharetheresultoftherapidevolutionofICT.v. MaintenanceandReplacementFunding:Beforeanyserviceorsystemisimplemented,thereshouldbe steps taken toensure that thereare sufficient funds to supportoperationsandmaintenance,andlaterreplacement.Fundsforexpansionshouldalsobeconsideredatthesametime.While the implementationMaster Planhas taken these considerations into account to the extentpossible,allthesefactorsneedtobereviewedonanon-goingbasis. ThisMasterPlancoversfouryears,20172020:thiscanbeconsideredasthefoundationalphaseforthefullintegrationofICTinallRUPPfunctions.Duringthisfoundationalphase,thefollowingareexpectedtobeachieved:i. All staff and continuing students will be fully ICT literate, albeit with varying levels ofInternetliteracy,andcommittedtothetransformationofRUPP.ii. Therewillbeadatanetworkcoveringbothcampusesandofferinganywhereoncampusbroadbandaccesstoenablecampus,nationalandglobalcommunication.iii. Therewillbesignificantprogressonthecorecorporateinformationsystems,withatargetofhavingtheacademicmanagementandlibraryinformationsystemsfullyoperational.iv. ITCwillbefullyestablishedandstaffedasafunctionalIRMunit.v. ICTrecurrentcostswillbemainstreamedintheuniversitybudget.ThefoundationalphasewillprovidetheplatformfortakingRUPPtoahigherlevelofexploitingICTcompatiblewithuniversitiesintechnologicallymoredevelopedregions.RUPPICTPolicyandMasterPlanFinal,March2017102. PrioritisedProjectsandProjectManagement2.1. PrioritiesandProjectIdentificationTheStakeholdersworkshopagreedontheprojectsinTable1thatarelistedaccordingtotheagreedpriority. It should be noted that this is a starting point rather a comprehensive listing of all theinformationsystemsthatwillbeimplementedovertime.TheMasterPlan,likethePolicy,shouldbecontinuallyreviewedtotakeintoaccounttheevolvingenvironment,corporatepriorities,anduser-needs. Itshouldalsobenotedthattheprioritisationdoesnotmeanthattheprojectsaredoneinsequence:Priority2, forexample,will start justastepbehind thestartofPriority1so thatmajorphasesofbothareconcurrent.Table1:PrioritisedProjectsItem ProjectDescription AgreedPriorityRating1 ImprovingandExpandingtheCampusdatabackbone 12 ImprovingandSettingupLocalAreaNetworksinBuildings 13 StrengtheningofITC(personnel,capacity,andequipment) 14 Strengthening the Network Operations Centre and the Data Centre(alongwithpossiblerelocation)15 Intranet/ Internet (IncludesEmail andAccess to Intranet and InternetservicesaswellasAutomation)26 AcademicManagementIS 37 LibraryManagementIS 38 HumanResourceManagementIS 49 FinanceManagementIS 410 ExecutiveManagementIS 411 TrainingEnd-Users UnderlyingthroughoutThefollowingspecificprojectsemergefromtheprioritisation:i. Data Network Project: Improving and Expanding the Campus data backbone and LANs,includingWi-Fi;ii. ITC Project: Strengthening ITC in terms of having a sufficient range of expert personnel,requisiteskills,andequipment/facilities;iii. Network Operations Center/Data Center Project: Improving and Expanding the NOC andDataCenter,alongwithpossiblerelocation;iv. Intranet/Internet and Automation Project: Includes Email and Access to Intranet andInternet services as well as Automation. Automation refers to the provision of sufficientRUPPICTPolicyandMasterPlanFinal,March201711computer resourcesasdetailed in thepolicy to studentsand staff toensurea fully onlineenvironmentandsufficiencyofaccess.v. CorporateManagement InformationSystemsProjectwith fivemajor sub-projects, eachofwhichwillbe implementedbyadifferent teambutwithaveryhigh levelof collaborationandcoordinationamongtheteams:a. Academicb. Financec. Libraryd. HumanResourcee. ExecutiveManagementvi. EndUserTrainingProject2.2. KeyProjectElementsineachProject2.2.1. DataNetworkProjectThishasgotseveralelementsaslistedbelow:i. Atechnicalaudittoconfirmthatthecurrentnetworkdesignalongwithanyassociatedroutingisconsistentwithawell-engineereddatacommunicationnetwork.ii. Basedontheaudit,designanddimensionmodificationsand/oradditionstothecampusbackbone (including building LANs) that are consistentwith sufficiency of capacity forprojected needs and utilisation over the next 15 20 years, including active devicesscaledforsufficiencyovera5-yearminimumlife-time. Thiswould includephasingtheimplementationaccordingtouniversityprioritiesandresourceenvelope. ItwouldalsoinvolveacquisitionofsufficientpublicIPaddressestoaddresstheforeseeableneedsoftheuniversity.iii. Assess bandwidth requirements and agree strategies and a growth path for improvedbandwidth, along with delivery of connectivity to the end-user that includes Wi-Fi,Internetkiosks,computerlabs,oraschemeforownedlaptops/tablets.2.2.2. ITCProjectThegaps intherangeandskillsofstaffaswellasfacilitieswithintheITChavetobeassessedasabasisforinterventionsthatwillinclude:i. Areviewoftheorganisationalstructureandtermsofservice;ii. Recruitment to fill keygaps initially,and tograduallyhavea full staff complementby theendof2020;iii. Capacitybuildingbasedonjustintimeapproachesthroughexposuretobestpracticesinthe management, control, and maintenance of university ICT resources based onRUPPICTPolicyandMasterPlanFinal,March201712attachmentsandsecondments,and longerduration trainingwhere justified. It shouldbenoted that for the manager level staff in ITC, this should include executive skillsdevelopment.iv. Provisionofequipmentandtoolstoenabletheirdaytodaywork;v. Provisionof aworking environment (furniture and facilities) compatiblewith theneed tostaylonghoursonduty.2.2.3. NOC/DataCentreProjectEstablishment of the NOC and Data Centre requires first for an assessment of the switchingrequirements, data storage capacity and 24x7 availability requirements, as well as NetworkOperationsCentre(NOC)requirementstoprovideall-inclusiveservicesthatinclude:i. Networkoperationsmanagement;ii. Systemsapplicationsanddatabases;iii. GeneraldatastorageneedsforRUPPanditsunitsaswellasstudentsandstaff;iv. IntranetaswellasInternetaccess;v. Securityofthenetworkandthesystems.ITChasitsmainswitchingcentreandNOCinspaceallocatedintwolargeroomsinBuilding1.Whiletheseare sufficient fornow, the location is far from ideal in termsof access andprotection fromdirect heat. The locations also make the provision of physical security very hard. The firstconsiderationisthereforeapurpose-designedlocationinoneofthenewbuildingscomingup;orabetterlocationinanexistingbuilding.TheNOCwill requirenetworkandDataCentremonitoringandcontrolstations,alongwithdisplayscreensthatenablevisualmonitoringofthestatusofalllinks,switchingcentres.Aspart of this project, RUPPwill need to simultaneouslydevelopaDisasterRecoveryCentre in adifferentlocationthatisgeographicallyseparatebuteasilyaccessible.ConsiderationcanbegiventotheInstituteofTechnologyofCambodiaasapossiblelocation,workingonareciprocalbasis.2.2.4. Intranet/InternetandAutomationProjectThis project is focused on ensuring access to all services (according to access levels) by staff andstudentsandwillincludei. AccesstotheIntranetandtheInternet;ii. Automation:thisensuresLastinchaccess,toensurethateachmemberofstaffandeachstudenthassufficientaccesstoacomputertoenabletheirdaytodayactivitiesthroughtheprovision of dedicated computers, or shared computers in computer labs (See Error!Referencesourcenotfound.)iii. Emailservicesiii. EmailservicesRUPPICTPolicyandMasterPlanFinal,March201713iv. Accesstointernalapplicationsandresources(informationsystemsandservicesthatincludelibraryservices,e-learning,etc.)alongwiththeassociatedcorporatedatabasesv. Access to applications (with identified priority software with a sufficient number of userlicenses)vi. OtherservicestobeidentifiedduringthePolicyandMasterPlanexercise.2.2.5. ManagementInformationSystemsImplementation of information systems will be guided by policy, systems analysis and re-engineering,andrequirementsstatementsledbythetechnicalpeopleineacharea(studentrecords,humanresource,finance,andlibrary).Itshouldbenotedthateffectivesystemsre-engineeringalsoleads to organisational changes, and that change management as detailed in the ChangeManagement Policy (Chapter Error! Reference source not found.) will be a major element inimplementing information systems. A key consideration in procurement will be the need toexchangeinformationbyoperatingfromcorporatedatabasesthatareabletoexchangeinformationattheback-end.TheimplementationofInformationSystemswillfollowthefollowingthreephases.TheimplementationofInformationSystemswillfollowthefollowingthreephases.Thefirstphase:a) Creating awareness and getting involvement and ownership of functional staff and otherstakeholders;b) Systems analysis and business process redesign, including approval by universitymanagementofconsequentialpolicyandstructuralchanges;c) Functionalspecifications;d) Decisiononmakeorbuy;e) IfMake, followingdirectawardof contract toan internal team. Awardof contract in thiscontextmeansthatevenaninternalteammustbesubjecttocontractualrequirementsthatincludeconformingtothefunctionalrequirements,deliverables,andtimelines.f) If Buy, Request for Proposals; evaluation of bids; contract negotiations; and award ofcontract.The major deliverables of this stage are: the final decision about the specific software package(internallydevelopedorprocuredfromoutside);servicelevels,andcontractterms.Thesecondphase:a) Procurementofthehardwarefacilities;b) DevelopmentORprocurementofapplicationsoftwareandotherresources;andc) Implementationoftheinformationsystem.The main deliverables of this stage is an operational information system along with complete,documentationandtrainedpersonnel.RUPPICTPolicyandMasterPlanFinal,March201714Thethirdphase(transitioning):a) Evenaftercommissioning,majorapplicationsarepronetoinconsistenciesandglitchesthatneed to be fully identified through live operations under full load. Business continuitydemandsmayrequirethattheassociatedrisksbeaddressedbyrunningboththeoldmanualsystemandthecomputerisedsysteminparallelforsometime.b) While every effort must be made to have data in electronic form before the electronicinformation systems are brought on line, it is a reality that data migration will take aconsiderable amount of time (and may run for several years) because of the resourcedemands it imposes. This means, for example, that a current final year student will gothrough their graduation based on themanual systemwhile a new first year studentwillhave all their data captured in electronic form and will be administered through thecomputerisedsystemthroughouttheirstay.2.2.6. EndUserTrainingTheEnd-UserTrainingProjectTeamwilladdressthefollowingcoreactivities:i. Carryoutacomprehensiveassessmentofthetrainingneedsofstudentsandstaffinordertodevelopsuitablecurriculaforaddressingtheneedsofbothgeneralandspecialisedusers;ii. Identifyanddevelopthecapacityofasufficientnumberoftrainersfromamongthecurrentuniversitystafforseniorstudents;iii. Develop trainingcontentmainlybasedonanonlineself-led learningapproaches,butwithprovision of initial direct training for thosewho lack basic computer skills (especially firstyearstudentsandsomeofthecontinuingstaff);iv. WorkwiththeAutomationsub-projecttoensurethatalltraineeswillgetsufficientaccesstocomputersthroughgeneralcomputers;v. Conducttrainingtoachievethepolicyobjectives.2.3. ProjectManagementEach of these projects, and each major sub-project, will be assigned to a Team that has thefunctional knowledge and technical capacity to plan and implement the project, including tacticalandstrategicchangesintheimplementationplanbasedonasoundframeworkformonitoringandevaluation.Thiswillmaketen(10)ProjectTeams.Foravoidanceofdoubt,eachteamwillbeledbyaperson trained in themajor functionsofunit and is alsoempowered to take keyadministrativedecisions: as an example, the Library Management Information System should be led by theLibrarian.Eachteamwillbecomposedofindividualswithexpertiseinthearea(forexampleFinanceandAccounting)aswellasend-users.EachTeamshallbe required toprepare forapproval adetailed implementationplananddetailedbudget,alongwithaclearidentificationofassumptions/risksandhowthesewillbedealtwith.Thismultiplicityofteamsworkingtowardsacommonendwillcallforclosecoordinationatdifferentlevels:RUPPICTPolicyandMasterPlanFinal,March201715i. RUPPICTCommittee:ItwillberequiredthatallTeamsreporttothisCommitteeataformalmeeting once a month or, in the worst case, once every twomonths during the projectphase.ii. Consultation with the ArchitectureWorking Group (when in place) for assurance that allplansconformtotheagreedinformationarchitecture.iii. Inter-Committee consultations as often as needed to ensure that pre-requisites and co-requisitesarealwaysinplaceintimeforsuccessfulimplementation.The RUP ICT Committee will appoint an overall Project Coordinator with both the ability andexperience to lead and manage this major project. This person should ideally be one of themembersofstaffofRUPPwhowillbeablegivethisassignmentfulltimeduringtheprojectphase.TheProjectCoordinatorshouldalsobepositionedtohaveeasyreachtoallofficersoftheuniversity.RUPPICTPolicyandMasterPlanFinal,March2017163. PlanningTimelineTable 2 below gives the indicative planning time line. This timeline will need to be adjustedperiodicallybasedonarealisticinternalassessmentthattakesintoaccount:i. The sufficiency and range of skills to carry out implantation, especially the applicationsdevelopmentforthemajorinformationsystems;ii. Availability of funding, both for implementation as well as recurrent funding forsustainability;iii. Thespeedwithwhichdecisionscanbetaken,especiallyrelatingtomajorchangesasthesewillinvolveconsultationswithgovernment.Itisassumedthatforeachproject,thefirstsixmonthswillbeusedforprojectplanninganddesign(includesbothtechnicaldesignandprojectplanningasappropriate). RUPPICTPolicyandMasterPlanFinal,March201717Table2:ICTImplementationMasterPlanTimeLine Project Sub-Projects 2017(DesignandPlanning)2018 2019 20201 DataNetwork 1.1 Campusbackbone 1.2 LocalAreaNetworks 1.3 Wi-Fi 2 ITCenter StaffCapacityBuilding EquipmentandFurniture 3 NOCandDataCenter 4 Intranet/Internet/Automation 4.1 Intranet 4.2 InternetAccess 4.3 Automation 5 CorporateMIS 5.1 Academic 5.2 Library 5.3 Finance 5.4 HumanResource 5.5 Executive 6 EndUserTraining RUPPICTPolicyandMasterPlanFinal,March2017184. PlanningBudgetTable3showsthePlanningBudgetfortheFoundationPhaseICTimplementation.Table4isgiventoshowtheindicativecommitmentbySidatothisphaseofimplementationandthereforeidentifyhowmuchmoreRUPPshouldraiseinternally,orfromgovernment;orfromotherlocalandforeigndevelopmentpartners.Thebackgroundtothefiguresusedhereisprovidedinaseparateworkbookalongwithexplanatorynotes.Table3:RUPPFoundationPhasePlanningBudget Project AMOUNT(USD)REMARKS1 DataNetwork 900,000 Allprovisional:ITCtoverifypricesandquantities2 ITCentre 400,000 Allprovisional:ITCtoverifypricesandquantities3 NOCandDataCentre 900,000 Allprovisional:ITCtoverifypricesandquantities4 Intranet/Internet/Automation 1,600,000 Allprovisional:ITCtoverifypricesandquantities5 ManagementInformationSystems 200,000 Allprovisional:ITCtoverifypricesandquantities6 EndUserTraining 100,000 Allprovisional:ITCtoverifypricesandquantities7 ITCStaffImplementationcosts 100,000 AsestimatedbyRUPP Contingencysum(about10%ofitems1-6) 400,000 Total(rounded) 4,600,000 RUPPICTPolicyandMasterPlanFinal,March201719Table4:IndicativeSourcesofFundingfortheFoundationalPhase Category Amount(USD)EstimatedInternally orotherfunded(USD)EstimatedRequest toSida(USD)IndicativeRequesttoSida(SEK)1 DataNetwork 900,000 400,000 500,000 5,000,0002 ITCentre 400,000 100,000 300,000 3,000,0003 NOCandDataCentre 900,000 400,000 500,000 5,000,0004 Intranet/Internet/Automation 1,600,0001,100,000 500,000 5,000,0005 CorporateMIS 200,000 50,000 150,000 1,000,0006 EndUserTraining 100,000 50,000 50,000 1,000,0007 ITCStaffImplementationCosts 100,000 100,000 - - ContingencySumofabout10%ofitems1-6 400,000 400,000 Total(Rounded) 4,600,000 2,600,000 2,000,000 20,000,000 RUPPICTPolicyandMasterPlanFinal,March201720AcknowledgementsThe Royal University of Phnom Penh would like to acknowledge the following who have beeninvolved inandhavecontributedtothe formulationof the ICTPolicyandMasterPlan indifferentways:SteeringCommittee1. H.EDr.ChetChealy,Rector,Chairperson2. Dr.AfzalSher,SIDASeniorAdvisor,Advisor3. Mr.PhalDes,ViceRector,Coordinator4. Mr.PonnChhay,ViceRector,Member5. Dr.SokVanny,ViceRector,Member6. Dr.OumRavy,ViceRector,Member7. Mr.ChhunHok,ViceRector,Member8. Mr.SomRatana,ViceRector,Member9. Dr.NithBunlay,DeputyDirectorGeneralofHigherEducation,Member10. Mr.MeakKamerane,DeanofFacultyofScience,Member11. Ms.MeasVanna,DirectorofIFL,Member12. Dr.NgounphanPheakdey,DeanofFacultyofEngineering,Member13. Mr.KhounThavouth,DirectorofCKCC,PermanentMember14. Dr.SokSoth,DeanofFacultyofEducation,Member15. Dr.UnLeang,DeanofFacultyofSocialScienceandHumanities,Member16. Dr.RathSethik,ActingDeanofFacultyofDevelopmentStudy,Member17. Dr.KhimLeang,ActingDirectorofCJCC,MemberTechnicalWorking1. Mr.KeanTak,ViceDeanofFacultyofEngineering,TeamLeader2. Eng.Dr.TusuTusubira,InternationalConsultant,Secretary3. Mr.NgornMoi,ActingHeadofITCenter,PermanentMember4. Dr.CheyChanOeurn,ViceDeanofFacultyofScience,Member5. Mr.VengChhang,HeadofStudyOffice,Member6. Mr.ChiKuong,HeadofITDepartment,Member7. Mr.OurChenda,HeadofAccountingOffice,Member8. Mr.VongChorvy,HeadofIROffice,Member9. Mr.ThouReno,HeadofResearchOffice,Member10. Dr.SrunSovila,ActingHeadofITEngineeringDepartment,Member11. Mr.HengSokha,ActingHeadofTelecommunicationandElectronicDepartment,Member12. Mr.ThannMengLeap,ActingHeadofPersonnelOffice,Member13. Mr.ChhiemKan,DeputyHeadofLibrary,Member14. Dr.KhimChamroeun,StaffofITCenter,Member15. Mr.MengHann,StaffofITCenter,MemberFunding for the Process 1. SwedishInternationalDevelopmentAgency(SIDA)2. HigherEducationQualityandCapacityImprovementProject(HEQCIP)