rupp ict policy and master plan –final, march 2017 · rupp ict policy and master plan –final,...

RUPPICTPolicyandMasterPlan–Final,March2017

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MessagefromDr.MeyKalyan

ChairofBoardofTrusteesofRUPP

In the past decade, Cambodia has seen steady economic growths at around 7% annually.Nevertheless,Cambodiastillneedsmoredevelopmenttoupliftthelivingconditionsofherpeople.The key towardmore sustainable development ismaximizing capabilities of Cambodia’s youth topreparethemforaknowledge-basedeconomy,inwhichresearchisfoundationforrealknowledgeandforpositivechangesofthesociety.

In linewith this awareness, in the 2014-2018 strategic plan, the Royal University of PhnomPenh(RUPP) stated very clearly its intention to be the flagship university of Cambodia in research,communityservices,learningandteaching.Itoutlinesgoalsandstrategiestobedoneintheyearstocome. To achieve this goal, RUPP has worked very closely with all its development partners toreform financial management and human resource management while at the same timerestructuringitsorganisationstructuretobemoreresponsivetocommunityandjob-marketneeds.

It was part of this reform and restructuring process that the Board of Trustees of the universitydecidedtoestablishacultureofresearchamongthefacultymembers.Annualresearchbudgetwassecurelyallocatedandresearchcapacitydevelopmenthavebeenoneofthepriorities.

Noticing the clear strategic plan and strong commitment to be the true flagship university ofCambodia,SwedishInternationalDevelopmentAuthority(Sida)haschosenRUPPtobealong-termdevelopmentpartner.SidaaimsatstrengtheningtheresearchcapacityinRUPPtorespondtobothsocialandacademicsneeds.However, todoresearch, ICT infrastructureneedstobe inplace.ThisICT policy andmaster plan is result of the joint effort between Sida andRUPP to ensure that ICTinfrastructurecanbebroughtintoexistenceinamoresustainablemanner.

The Board of trustees of RUPP has been informed of the ICT policy and master plan and hasapprovedofboththepolicyandplan.WearegratefulthatSidaisgoingtoworkcloselywithRUPPtorealizethefirstsetofprioritiesforgoodgovernanceandresearch.AstheChairofBoardofTrusteesandonbehalfofotherBoardmembers,Iwouldliketoendorsethispolicyandmasterplan.WewilldoeverythingpossibleinourcapacitytomakesuretheplanscanbematerializedsothatRUPPcanbetrulyaflagshipuniversity.

IthankSida,theSwedishembassyinPhnomPenh,andallRUPPerswhoworktirelesslytomakethispolicyandmasterplanareality.

FaithfullyYours,

MeyKalyan,PhDChairofBoardofTrustees


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ForewordbyDr.ChetChealy

RectorofRoyalUniversityofPhnomPenh

Technology ismakinggreatcontribution to improve lifeandsociety.Recently, theMIT technologyreview listedtenbreakthroughtechnologiesof2017.These includereversingparalysis,self-drivingcarsandtrucks,payingwithyourface,practicalquantumcomputers,the360-degreeselfie,hotsolarcells, gene therapy 2.0, the cell atlas, botnets of things, and reinforcement learning. All thesebreakthroughsholdgreatpromisesforthesociety.

At RUPP, we recognize the significances of technology, particularly information communicationstechnologyorICT.WeintendtointegrateICTinallourfunctionsandservices.ICTmakesitpossibletostore, retrieve, transmit, receive,andmanage information to themass ina timelymanner. It issuchasystemthatRUPPisgoingtoadopttomakeresearch,teaching,learning,andstudentservicesresponsiveandreliable.ItstartswithRUPPhavingitsownICTpolicyandmasterplan.

The ICT policy andmaster plan emphasizes on facilitating the following services: connectivity andcommon network services; learning and research; university management and administration;governance,management,control,andmaintenanceofICTresources.Torealizethesepossibilities,the ICT policy and master plan also outlines a careful change management and monitoring andevaluationplans.

IamthankfultothegovernmentofSweden,which,throughtheirdevelopmentauthority,Sida,andtheSwedishembassy inCambodia,workcloselywithRUPPtorealizetheuniversityvision, i.e.,“tobecomeCambodia’sflagshipuniversityinteaching,research,andcommunityservices”.

I also thankall staff, teachers, and students atRUPPwho contributed to thedevelopmentof thispolicy.Wearegoing towork together to implement the ICTpolicyandmasterplan so thatRUPPcouldbeatruly“Cambodia’sflagshipuniversity”.


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ForewordbyMr.MagnusSaemundsson

Sida’sRepresentative

ThenewICTPolicyandMasterPlanisagreatstepforwardinmakingRUPPaflagshipuniversityofCambodia. Modern and up to date ICT infrastructure is a prerequisite for conducting modernuniversity teaching and learning. Without access to databases and international science journalsscientificresearchcannotbeconductedinlinewithinternationalstandards.

SidaandtheSwedishEmbassyinCambodiawelcomewarmlythisimportantstepthatwebelievewillbeabletofundamentallystrengthenRUPPasahighqualitycomprehensiveuniversity.

YoursSincerely,

MagnusSaemundssonFirstSecretary,EducationandResearchSwedishEmbassy,Cambodia


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Contents

ExecutiveSummary...........................................................................................................v

ListofFigures...................................................................................................................vi

ListofTables....................................................................................................................vii

Abbreviations..................................................................................................................viii

1. Introduction...............................................................................................................9

2. PrioritisedProjectsandProjectManagement...........................................................102.1. PrioritiesandProjectIdentification...............................................................................102.2. KeyProjectElementsineachProject.............................................................................11

2.2.1. DataNetworkProject...................................................................................................112.2.2. ITCProject....................................................................................................................112.2.3. NOC/DataCentreProject............................................................................................122.2.4. Intranet/InternetandAutomationProject..................................................................122.2.5. ManagementInformationSystems..............................................................................132.2.6. EndUserTraining.........................................................................................................14

2.3. ProjectManagement.....................................................................................................14

3. PlanningTimeline.....................................................................................................16

4. PlanningBudget.......................................................................................................18

Acknowledgements.........................................................................................................20


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ExecutiveSummaryRUPP’sICTPolicyandMasterPlan(2017-2020),hereafter“policyandplan”,aimsatintegratingICTintoallaspectsofuniversitylifeforstudents,staff,andfacultymembers.Specifically,thepolicyandplanwillmakeitpossibleforICTtofacilitatethefollowingareasforeffectivenessandefficiency:(1)teaching, learning, and research; (2) academic administration and management; (3) libraryadministrationandmanagement;(4)financeadministrationandmanagement;(5)humanresourceadministrationandmanagement.FundedbySidabutdrivenbyallatRUPPfromsupportstafftotopmanagement,thispolicyandplanwill guide the implementation of the infrastructure, databases, information systems, andcorresponding processes and procedures in order to support the functional and policy levelaspirationoftheRoyalUniversityofPhnomPenh.Thepolicyhasthefollowingkeypolicystatements.RUPPshall:

i. ImplementanICTgovernanceenvironmentthatensuresthatallstakeholdershaveasayattheappropriatelevelindeterminingthefunctionality,specification,andservicelevelsofallICTservicesandsystems�

ii. Establish/sustain a specialised ICT Support Unit responsible for the management, controlandmaintenanceofICTsystemsandservicestoensuretheavailabilitytousersattheagreedservicelevels�

iii. EnsurethatICTservicesandsystemsaresustainableby:a)Allocatingsufficientfinancialresources,combinedwithanICTFeechargeabletoevery

student, tocover,asaminimum, the recurrent costsofall ICT servicesandsystemsandalsoprovideforgrowthandcontinuingmodernisation;�

b)EnsuringthattheICTSupportUnitisstaffedwithasufficientrangeofhumanresourceand skills combinedwith remuneration that recognises the reality that RUPPhas tocompete with the private for the kind of technical human resource that is able toensureavailabilityofICTservicesandsystemsattherequiredservicelevels.�

c) Using acquisition policies (for example local development wherever possible asopposed to buying proprietary systems; university-wide open source policies; etc.)thatminimiserecurrentcostswhilealsobuildinglocalcapacity;�

To materialize all components of the policy and plan, a budget around five million US dollars isneeded.Sidawillfundthefirstfewkeycomponentstokickstarttheprocess.Theseprioritizedareasinclude:(1)improvingandexpandingthecampusdatabackbone,(2)improvingandsettingupLANin buildings, (3) strengthening of ITC in terms of personnel, capacity, and equipment, (4)strengtheningtheNetworkOperationCenterandtheDataCenter,(5)intranet/internet(includingE-mailandaccesstointranetandinternetservicesaswellasautomation,(6)academicmanagementIS,(7)librarymanagementIS,(8)humanresourcemanagementIS,(9)financemanagementIS,(10)executivemanagementIS,andfinallytrainingstoallconcernedendusers.(seetable1onpage7ofthe master plan). RUPP will need to fundraise the rest of the money from all stakeholders anddevelopmentpartnerstorealizetheremainingplans.


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ListofFiguresFigure1:OverviewofCambodiaICTMasterPlan...................................Error!Bookmarknotdefined.Figure2:RUPPCampus1(MainCampus)3Dmap...................................Error!Bookmarknotdefined.Figure3:RUPPCampus2map................................................................Error!Bookmarknotdefined.Figure4:RUPPCampus1(MainCampus)buildingsizes.........................Error!Bookmarknotdefined.


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ListofTablesTable1:Majorinformationsystemsrequiredbyauniversity................Error!Bookmarknotdefined.Table2:PrioritisedProjects.................................................................................................................10Table3:ICTImplementationMasterPlanTimeLine...........................................................................17Table4:RUPPFoundationPhasePlanningBudget..............................................................................18Table5:IndicativeSourcesofFundingfortheFoundationalPhase....................................................19


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Abbreviations

Term Description

AWG ArchitectureWorkingGroupCAMREN CambodianResearchandEducationNetworkDNS DomainNameSystemDRC DisasterRecoveryCentreDSL DigitalSubscriberLineICT InformationandCommunicationsTechnologyICT/MP ICTPolicyandMasterPlanITC InformationTechnologyCentre(oftheRoyalUniversityofPhnomPenh)ITU InternationalTelecommunicationsUnionIP InternetProtocolIPR IntellectualPropertyRightsIRM InformationResourceManagementISP InternetServiceProviderKbps KilobitspersecondLAN LocalAreaNetworksLCMS LearningContentManagementSystemNOC NetworkOperationsCentreNREN NationalResearchandEducationNetworkMbps MegabitspersecondMCM Management,Control,andMaintenanceMDA Ministries,DepartmentsandAgenciesMEF MinistryofEconomyandFinanceMoEYS MinistryofEducation,YouthandSportsOPAC OnlinePublicAccessCataloguePoP PointofPresenceRUPP RoyalUniversityofPhnomPenhSida SwedishInternationalDevelopmentCooperationAgency


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1. IntroductionThisMasterPlanwasdevelopedbasedonthefoundingandguidingdocument–RoyalUniversityofPhnomPenh ICTPolicy. The full integrationof ICT in anyorganisationmust first and foremostbedrivenbyorganisationalpriorities, focusingon thoseelements thatareclosest to themissionandvisionoftheorganisation.Alotofotherconsiderationshoweveralsocomein.Theseinclude:

i. Pre-requisites (and co-requisites): the data communication infrastructure or a minimumcomponent thereof, for example, must be implemented before Intranet services orinformation systems can be rolled out. Some elements of the Academic and HumanResourcemanagementinformationsystemsmustbeinplace,alongwiththeinfrastructuretosupportutilisation,beforeelectronicidentitycardsareissued.

ii. Humanresource:Foreachserviceorsystemtobeimplemented,theremustbecompetenthuman resource to handle management, control, and maintenance. Users must also betrainedasaconcurrentrequirement(justintimetrainingapproach).

iii. ImplementationFunding:Thefundingflowmustbesufficienttoenabletheplannedspeedofimplementation.

iv. Decision processes: The speed of decision making can have severe impact onimplementation timelines if it is slow. This carries the additional risks of buying items atprices well above market value; and getting equipment that is no longer an industrystandard.BotharetheresultoftherapidevolutionofICT.

v. MaintenanceandReplacementFunding:Beforeanyserviceorsystemisimplemented,thereshouldbe steps taken toensure that thereare sufficient funds to supportoperationsandmaintenance,andlaterreplacement.Fundsforexpansionshouldalsobeconsideredatthesametime.

While the implementationMaster Planhas taken these considerations into account to the extentpossible,allthesefactorsneedtobereviewedonanon-goingbasis. ThisMasterPlancoversfouryears,2017–2020:thiscanbeconsideredasthefoundationalphaseforthefullintegrationofICTinallRUPPfunctions.Duringthisfoundationalphase,thefollowingareexpectedtobeachieved:

i. All staff and continuing students will be fully ICT literate, albeit with varying levels ofInternetliteracy,andcommittedtothetransformationofRUPP.

ii. Therewillbeadatanetworkcoveringbothcampusesandoffering“anywhereoncampus”broadbandaccesstoenablecampus,nationalandglobalcommunication.

iii. Therewillbesignificantprogressonthecorecorporateinformationsystems,withatargetofhavingtheacademicmanagementandlibraryinformationsystemsfullyoperational.

iv. ITCwillbefullyestablishedandstaffedasafunctionalIRMunit.

v. ICTrecurrentcostswillbemainstreamedintheuniversitybudget.

ThefoundationalphasewillprovidetheplatformfortakingRUPPtoahigherlevelofexploitingICTcompatiblewithuniversitiesintechnologicallymoredevelopedregions.


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2. PrioritisedProjectsandProjectManagement

2.1. PrioritiesandProjectIdentificationTheStakeholders’workshopagreedontheprojectsinTable1thatarelistedaccordingtotheagreedpriority. It should be noted that this is a starting point rather a comprehensive listing of all theinformationsystemsthatwillbeimplementedovertime.TheMasterPlan,likethePolicy,shouldbecontinuallyreviewedtotakeintoaccounttheevolvingenvironment,corporatepriorities,anduser-needs. Itshouldalsobenotedthattheprioritisationdoesnotmeanthattheprojectsaredoneinsequence:Priority2, forexample,will start justastepbehind thestartofPriority1so thatmajorphasesofbothareconcurrent.

Table1:PrioritisedProjects

Item ProjectDescription AgreedPriority

Rating

1 ImprovingandExpandingtheCampusdatabackbone 1

2 ImprovingandSettingupLocalAreaNetworksinBuildings 1

3 StrengtheningofITC(personnel,capacity,andequipment) 1

4 Strengthening the Network Operations Centre and the Data Centre(alongwithpossiblerelocation)

1

5 Intranet/ Internet (IncludesEmail andAccess to Intranet and InternetservicesaswellasAutomation)

2

6 AcademicManagementIS 3

7 LibraryManagementIS 3

8 HumanResourceManagementIS 4

9 FinanceManagementIS 4

10 ExecutiveManagementIS 4

11 TrainingEnd-Users Underlying

throughout

Thefollowingspecificprojectsemergefromtheprioritisation:

i. Data Network Project: Improving and Expanding the Campus data backbone and LANs,includingWi-Fi;

ii. ITC Project: Strengthening ITC in terms of having a sufficient range of expert personnel,requisiteskills,andequipment/facilities;

iii. Network Operations Center/Data Center Project: Improving and Expanding the NOC andDataCenter,alongwithpossiblerelocation;

iv. Intranet/Internet and Automation Project: Includes Email and Access to Intranet andInternet services as well as Automation. Automation refers to the provision of sufficient


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computer resourcesasdetailed in thepolicy to studentsand staff toensurea fully onlineenvironmentandsufficiencyofaccess.

v. CorporateManagement InformationSystemsProjectwith fivemajor sub-projects, eachofwhichwillbe implementedbyadifferent teambutwithaveryhigh levelof collaborationandcoordinationamongtheteams:

a. Academic

b. Finance

c. Library

d. HumanResource

e. ExecutiveManagement

vi. EndUserTrainingProject

2.2. KeyProjectElementsineachProject

2.2.1. DataNetworkProject

Thishasgotseveralelementsaslistedbelow:

i. Atechnicalaudittoconfirmthatthecurrentnetworkdesignalongwithanyassociatedroutingisconsistentwithawell-engineereddatacommunicationnetwork.

ii. Basedontheaudit,designanddimensionmodificationsand/oradditionstothecampusbackbone (including building LANs) that are consistentwith sufficiency of capacity forprojected needs and utilisation over the next 15 – 20 years, including active devicesscaledforsufficiencyovera5-yearminimumlife-time. Thiswould includephasingtheimplementationaccordingtouniversityprioritiesandresourceenvelope. ItwouldalsoinvolveacquisitionofsufficientpublicIPaddressestoaddresstheforeseeableneedsoftheuniversity.

iii. Assess bandwidth requirements and agree strategies and a growth path for improvedbandwidth, along with delivery of connectivity to the end-user that includes Wi-Fi,Internetkiosks,computerlabs,oraschemeforownedlaptops/tablets.

2.2.2. ITCProject

Thegaps intherangeandskillsofstaffaswellasfacilitieswithintheITChavetobeassessedasabasisforinterventionsthatwillinclude:

i. Areviewoftheorganisationalstructureandtermsofservice;

ii. Recruitment to fill keygaps initially,and tograduallyhavea full staff complementby theendof2020;

iii. Capacitybuildingbasedon“justintime”approachesthroughexposuretobestpracticesinthe management, control, and maintenance of university ICT resources based on


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attachmentsandsecondments,and longerduration trainingwhere justified. It shouldbenoted that for the manager level staff in ITC, this should include executive skillsdevelopment.

iv. Provisionofequipmentandtoolstoenabletheirdaytodaywork;

v. Provisionof aworking environment (furniture and facilities) compatiblewith theneed tostaylonghoursonduty.

2.2.3. NOC/DataCentreProject

Establishment of the NOC and Data Centre requires first for an assessment of the switchingrequirements, data storage capacity and 24x7 availability requirements, as well as NetworkOperationsCentre(NOC)requirementstoprovideall-inclusiveservicesthatinclude:

i. Networkoperationsmanagement;

ii. Systems’applicationsanddatabases;

iii. GeneraldatastorageneedsforRUPPanditsunitsaswellasstudentsandstaff;

iv. IntranetaswellasInternetaccess;

v. Securityofthenetworkandthesystems.

ITChasitsmainswitchingcentreandNOCinspaceallocatedintwolargeroomsinBuilding1.Whiletheseare sufficient fornow, the location is far from ideal in termsof access andprotection fromdirect heat. The locations also make the provision of physical security very hard. The firstconsiderationisthereforeapurpose-designedlocationinoneofthenewbuildingscomingup;orabetterlocationinanexistingbuilding.

TheNOCwill requirenetworkandDataCentremonitoringandcontrolstations,alongwithdisplayscreensthatenablevisualmonitoringofthestatusofalllinks,switchingcentres.

Aspart of this project, RUPPwill need to simultaneouslydevelopaDisasterRecoveryCentre in adifferentlocationthatisgeographicallyseparatebuteasilyaccessible.ConsiderationcanbegiventotheInstituteofTechnologyofCambodiaasapossiblelocation,workingonareciprocalbasis.

2.2.4. Intranet/InternetandAutomationProject

This project is focused on ensuring access to all services (according to access levels) by staff andstudentsandwillinclude

i. AccesstotheIntranetandtheInternet;

ii. Automation:thisensures“Lastinch”access,toensurethateachmemberofstaffandeachstudenthassufficientaccesstoacomputertoenabletheirdaytodayactivitiesthroughtheprovision of dedicated computers, or shared computers in computer labs (See Error!Referencesourcenotfound.)

iii. Emailservicesiii. Emailservices


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iv. Accesstointernalapplicationsandresources(informationsystemsandservicesthatincludelibraryservices,e-learning,etc.)alongwiththeassociatedcorporatedatabases

v. Access to applications (with identified priority software with a sufficient number of userlicenses)

vi. OtherservicestobeidentifiedduringthePolicyandMasterPlanexercise.

2.2.5. ManagementInformationSystems

Implementation of information systems will be guided by policy, systems analysis and re-engineering,andrequirementsstatementsledbythetechnicalpeopleineacharea(studentrecords,humanresource,finance,andlibrary).Itshouldbenotedthateffectivesystemsre-engineeringalsoleads to organisational changes, and that change management as detailed in the ChangeManagement Policy (Chapter Error! Reference source not found.) will be a major element inimplementing information systems. A key consideration in procurement will be the need toexchangeinformationbyoperatingfromcorporatedatabasesthatareabletoexchangeinformationattheback-end.

TheimplementationofInformationSystemswillfollowthefollowingthreephases.TheimplementationofInformationSystemswillfollowthefollowingthreephases.

Thefirstphase:

a) Creating awareness and getting involvement and ownership of functional staff and otherstakeholders;

b) Systems analysis and business process redesign, including approval by universitymanagementofconsequentialpolicyandstructuralchanges;

c) Functionalspecifications;

d) Decisiononmakeorbuy;

e) IfMake, followingdirectawardof contract toan internal team. Awardof contract in thiscontextmeansthatevenaninternalteammustbesubjecttocontractualrequirementsthatincludeconformingtothefunctionalrequirements,deliverables,andtimelines.

f) If Buy, Request for Proposals; evaluation of bids; contract negotiations; and award ofcontract.

The major deliverables of this stage are: the final decision about the specific software package(internallydevelopedorprocuredfromoutside);servicelevels,andcontractterms.

Thesecondphase:

a) Procurementofthehardwarefacilities;

b) DevelopmentORprocurementofapplicationsoftwareandotherresources;and

c) Implementationoftheinformationsystem.

The main deliverables of this stage is an operational information system along with complete,documentationandtrainedpersonnel.


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Thethirdphase(transitioning):

a) Evenaftercommissioning,majorapplicationsarepronetoinconsistenciesandglitchesthatneed to be fully identified through live operations under full load. Business continuitydemandsmayrequirethattheassociatedrisksbeaddressedbyrunningboththeoldmanualsystemandthecomputerisedsysteminparallelforsometime.

b) While every effort must be made to have data in electronic form before the electronicinformation systems are brought on line, it is a reality that data migration will take aconsiderable amount of time (and may run for several years) because of the resourcedemands it imposes. This means, for example, that a current final year student will gothrough their graduation based on themanual systemwhile a new first year studentwillhave all their data captured in electronic form and will be administered through thecomputerisedsystemthroughouttheirstay.

2.2.6. EndUserTraining

TheEnd-UserTrainingProjectTeamwilladdressthefollowingcoreactivities:

i. Carryoutacomprehensiveassessmentofthetrainingneedsofstudentsandstaffinordertodevelopsuitablecurriculaforaddressingtheneedsofbothgeneralandspecialisedusers;

ii. Identifyanddevelopthecapacityofasufficientnumberoftrainersfromamongthecurrentuniversitystafforseniorstudents;

iii. Develop trainingcontentmainlybasedonanonlineself-led learningapproaches,butwithprovision of initial direct training for thosewho lack basic computer skills (especially firstyearstudentsandsomeofthecontinuingstaff);

iv. WorkwiththeAutomationsub-projecttoensurethatalltraineeswillgetsufficientaccesstocomputersthroughgeneralcomputers;

v. Conducttrainingtoachievethepolicyobjectives.

2.3. ProjectManagement

Each of these projects, and each major sub-project, will be assigned to a Team that has thefunctional knowledge and technical capacity to plan and implement the project, including tacticalandstrategicchangesintheimplementationplanbasedonasoundframeworkformonitoringandevaluation.Thiswillmaketen(10)ProjectTeams.Foravoidanceofdoubt,eachteamwillbeledbyaperson trained in themajor functionsofunit and is alsoempowered to take keyadministrativedecisions: as an example, the Library Management Information System should be led by theLibrarian.Eachteamwillbecomposedofindividualswithexpertiseinthearea(forexampleFinanceandAccounting)aswellasend-users.

EachTeamshallbe required toprepare forapproval adetailed implementationplananddetailedbudget,alongwithaclearidentificationofassumptions/risksandhowthesewillbedealtwith.

Thismultiplicityofteamsworkingtowardsacommonendwillcallforclosecoordinationatdifferentlevels:


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i. RUPPICTCommittee:ItwillberequiredthatallTeamsreporttothisCommitteeataformalmeeting once a month or, in the worst case, once every twomonths during the projectphase.

ii. Consultation with the ArchitectureWorking Group (when in place) for assurance that allplansconformtotheagreedinformationarchitecture.

iii. Inter-Committee consultations as often as needed to ensure that pre-requisites and co-requisitesarealwaysinplaceintimeforsuccessfulimplementation.

The RUP ICT Committee will appoint an overall Project Coordinator with both the ability andexperience to lead and manage this major project. This person should ideally be one of themembersofstaffofRUPPwhowillbeablegivethisassignmentfulltimeduringtheprojectphase.TheProjectCoordinatorshouldalsobepositionedtohaveeasyreachtoallofficersoftheuniversity.


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3. PlanningTimelineTable 2 below gives the indicative planning time line. This timeline will need to be adjustedperiodicallybasedonarealisticinternalassessmentthattakesintoaccount:

i. The sufficiency and range of skills to carry out implantation, especially the applicationsdevelopmentforthemajorinformationsystems;

ii. Availability of funding, both for implementation as well as recurrent funding forsustainability;

iii. Thespeedwithwhichdecisionscanbetaken,especiallyrelatingtomajorchangesasthesewillinvolveconsultationswithgovernment.

Itisassumedthatforeachproject,thefirstsixmonthswillbeusedforprojectplanninganddesign(includesbothtechnicaldesignandprojectplanningasappropriate).


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Table2:ICTImplementationMasterPlanTimeLine

Project

Sub-Projects 2017(DesignandPlanning)

2018 2019 2020

1 DataNetwork 1.1 Campusbackbone 1.2 LocalAreaNetworks 1.3 Wi-Fi 2 ITCenter StaffCapacityBuilding EquipmentandFurniture 3 NOCandDataCenter 4 Intranet/Internet/Automation 4.1 Intranet 4.2 InternetAccess 4.3 Automation 5 CorporateMIS 5.1 Academic 5.2 Library 5.3 Finance 5.4 HumanResource 5.5 Executive 6 EndUserTraining


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4. PlanningBudgetTable3showsthePlanningBudgetfortheFoundationPhaseICTimplementation.Table4isgiventoshowtheindicativecommitmentbySidatothisphaseofimplementationandthereforeidentifyhowmuchmoreRUPPshouldraiseinternally,orfromgovernment;orfromotherlocalandforeigndevelopmentpartners.Thebackgroundtothefiguresusedhereisprovidedinaseparateworkbookalongwithexplanatorynotes.

Table3:RUPPFoundationPhasePlanningBudget

Project AMOUNT(USD)

REMARKS

1 DataNetwork 900,000 Allprovisional:ITCtoverifypricesandquantities2 ITCentre 400,000 Allprovisional:ITCtoverifypricesandquantities3 NOCandDataCentre 900,000 Allprovisional:ITCtoverifypricesandquantities4 Intranet/Internet/Automation 1,600,000 Allprovisional:ITCtoverifypricesandquantities5 ManagementInformationSystems 200,000 Allprovisional:ITCtoverifypricesandquantities6 EndUserTraining 100,000 Allprovisional:ITCtoverifypricesandquantities7 ITCStaffImplementationcosts 100,000 AsestimatedbyRUPP

Contingencysum(about10%ofitems1-6) 400,000 Total(rounded) 4,600,000


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Table4:IndicativeSourcesofFundingfortheFoundationalPhase

Category Amount(USD)

EstimatedInternally orotherfunded(USD)

EstimatedRequest toSida(USD)

IndicativeRequesttoSida(SEK)

1 DataNetwork 900,000 400,000 500,000 5,000,000

2 ITCentre 400,000 100,000 300,000 3,000,000

3 NOCandDataCentre 900,000 400,000 500,000 5,000,000

4 Intranet/Internet/Automation 1,600,0001,100,000 500,000 5,000,000

5 CorporateMIS 200,000 50,000 150,000 1,000,000

6 EndUserTraining 100,000 50,000 50,000 1,000,000

7 ITCStaffImplementationCosts 100,000 100,000 - -

ContingencySumofabout10%ofitems1-6 400,000 400,000 Total(Rounded) 4,600,000 2,600,000 2,000,000 20,000,000


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AcknowledgementsThe Royal University of Phnom Penh would like to acknowledge the following who have beeninvolved inandhavecontributedtothe formulationof the ICTPolicyandMasterPlan indifferentways:

SteeringCommittee

1. H.EDr.ChetChealy,Rector,Chairperson2. Dr.AfzalSher,SIDASeniorAdvisor,Advisor3. Mr.PhalDes,ViceRector,Coordinator4. Mr.PonnChhay,ViceRector,Member5. Dr.SokVanny,ViceRector,Member6. Dr.OumRavy,ViceRector,Member7. Mr.ChhunHok,ViceRector,Member8. Mr.SomRatana,ViceRector,Member9. Dr.NithBunlay,DeputyDirectorGeneralofHigherEducation,Member10. Mr.MeakKamerane,DeanofFacultyofScience,Member11. Ms.MeasVanna,DirectorofIFL,Member12. Dr.NgounphanPheakdey,DeanofFacultyofEngineering,Member13. Mr.KhounThavouth,DirectorofCKCC,PermanentMember14. Dr.SokSoth,DeanofFacultyofEducation,Member15. Dr.UnLeang,DeanofFacultyofSocialScienceandHumanities,Member16. Dr.RathSethik,ActingDeanofFacultyofDevelopmentStudy,Member17. Dr.KhimLeang,ActingDirectorofCJCC,Member

TechnicalWorking

1. Mr.KeanTak,ViceDeanofFacultyofEngineering,TeamLeader2. Eng.Dr.TusuTusubira,InternationalConsultant,Secretary3. Mr.NgornMoi,ActingHeadofITCenter,PermanentMember4. Dr.CheyChanOeurn,ViceDeanofFacultyofScience,Member5. Mr.VengChhang,HeadofStudyOffice,Member6. Mr.ChiKuong,HeadofITDepartment,Member7. Mr.OurChenda,HeadofAccountingOffice,Member8. Mr.VongChorvy,HeadofIROffice,Member9. Mr.ThouReno,HeadofResearchOffice,Member10. Dr.SrunSovila,ActingHeadofITEngineeringDepartment,Member11. Mr.HengSokha,ActingHeadofTelecommunicationandElectronicDepartment,Member12. Mr.ThannMengLeap,ActingHeadofPersonnelOffice,Member13. Mr.ChhiemKan,DeputyHeadofLibrary,Member14. Dr.KhimChamroeun,StaffofITCenter,Member15. Mr.MengHann,StaffofITCenter,Member

Funding for the Process

1. SwedishInternationalDevelopmentAgency(SIDA)2. HigherEducationQualityandCapacityImprovementProject(HEQCIP)

rupp ict policy and master plan –final, march 2017 · rupp ict policy and master plan –final,...

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