RUBY JOHNSON65 Frank Street Apt. 125

Worcester, MA 01604Cell: (774-313-0449)

Ruby53johnson@gmail.com

Experience

Lexington Insurance Company, Boston, MA

Senior Claims Assistant 1997-2014

2007-2014

Retrieve policies for new losses Setup and mail out acknowledgement letters, scan, copy and fax Provide excellent telephone etiquette for Senior Vice President Process indemnity, legal and adjusting payments Cross train intern and provide assistance where ever needed

Segmentation Technician 2006-2007

Responsible for initial setup of new losses determining their potential exposure and value

Handled Commercial Property, Home Property, EPLI, A&E and Professional Liability claims

Displayed a high degree of accuracy and proficiency in achieving Segmentation unit goal of turning claims over within 24 hours of receipt

Interact with Co-Associates and managers to resolve any issues that may arise

Associate Accountant 1997-2006

Act as liaison between the vendor, the Account Service Team, and the Accounting Department

Produce monthly invoices for losses and expenses

Prepare disbursement vouchers and monthly forecasting statements Reconcile escrow account on a quarterly basis

Education

American Heart Association

Completion Card - Heartsaver First Aid CPR AED

SCS Business Technical Institute

Certificate: Computer Entry Operator

Taylor Business Institute

Cerificate: Business Management

SKILLS Word for Windows, Excel, Access, Outlok