rubik "learning to fly" intro to cloud banking - may2010 draft

18
CONFIDENTIAL Rubik Financial Limited Learning to Fly August 2009

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A discussion of the benefits and risks of cloud based computing for banking and financial institutions

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Page 1: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL

Rubik Financial Limited – Learning to Fly

August 2009

Page 2: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 1

Challenges - what problem are we solving?

– Data silos and maintaining a secure perimeter with legacy

design

– Energy consumption and low system usage

– Increased labour costs and pool of professionals

spreading and declining

– User demands - used to many web based free, high

quality, reliable services with great User Interfaces (UI)

– Data volume growth

Page 3: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 2

Examples of ‘Cloud’ Services

• Software as a Service (SaaS)

– GoTo meeting / Webex

– Sales Force

– Gmail & Google Docs

– Zoho

• Platform as a Service (PaaS)

– Force.com

– AppEngine - Google

– Apple App store

– Rubik Bank-in-a-Box

• Infrastructure as a Service (IaaS)

– Amazon S3

– MS Azure Note: all logos owned by

respective businesses –

illustration only

Page 4: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 3

Definition of cloud

• Characteristics

– On demand

– Any device

– Self service

– Pooled resource

– Elastic provisioning

– Service measurement

• Deployment

– Private Cloud

– Public Cloud

– Hybrids/sharedImage from VMWare - www.vmware.com/products/cloud-os/

Page 5: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 4

Technical Benefits

• Provisioning speed

• Storage capacity

• Agility / flexibility

– Elasticity

– Load balancing – burst

• „green‟ computing – power and resource saving

• Attracts innovators and rapid prototyping

• Specialized services – lesson learned can be shared

across multiple tenants

Page 6: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 5

Business

• Ease of adaption

– Configuration over customisation

– Speed to market

– Device independence

• Availability

– Resilience

– Redundancy

– Response

• Cost structure

– Units - Pay as you grow

– Low Capex

Page 7: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 6

Security benefits

– Cloud has to be more secure simply because it is the greatest

impediment to adopting cloud solutions!

– Some advantages

• Data held centrally

• Data access, and backup all controlled and logged

• System Snapshots for EOM, forensics, training, …

• Virtual systems allow easy recovery

• Security tests can be more extensive and frequent

– A serious cloud provider will be in conformance with all required

security and compliance requirements by design.

Page 8: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 7

Hidden benefits

• Legacy free

• “Web” Standards - XML, Services

• Common defined interfaces

• Focus shift

– Processes

– Outcomes

– Offers

• Third party contracted management of some key

business risks

Page 9: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 8

‘Normal’ risks

• Service interruption

• Tested BCP/DR

– Backup

– Response

– Recovery

• Privacy

Page 10: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 9

Outsourcing risks

• Intellectual Property (IP)

• Data

– ownership

– security

– co-mingling

– location

• Sustainability

• Compliance

Page 11: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 10

Cloud specific risks

• Contract / SLA terms

• Liability

• Reputation

• Metrics

Mediocrity Rules in Cloud SLAs

Source: Yankee Group, 201

Page 12: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 11

Mitigants

• Strong Service Level Agreements (SLAs)

• Transparency

– Reporting & Monitoring

– Incident response

• Governance

– Certification

• Security – ISO 27001

• BCP/DR – ISO 9001 & ISO 31000

• Staffing – „fit and proper‟

• Quality – ISO 9001

– Audit / assurance to verify

Page 13: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 12

Rubik delivers with strong partners

• Architecture

– Multi tenancy

– Performance

– Operations

• Infrastructure platform

ensures:

– Design and Set-to-work not

required

– Virtual servers and SAN

scale with demand

– Pre-integration with third party connections eg. ATM,

EFTPOS, Bulk Payments

Rubik Channels

TemenosT24

Macquarie Telecom

Microsoft

Cloud

based core

banking

system

Page 14: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 13

T24 is ‘cloud ready’

• Temenos T24 is uniquely architected to be the core

solution in the cloud:

– Database independence – means we can point to logical or

physically different data stores depending on customer

preference

– 24/7 Non Stop – so our customers do not have to juggle

processing windows and allows simple mirroring of services

– Massively Scalable – we are currently set up for 2m accounts

with ability to scale with demand to 10m +

– Multi entity allows configurable products, relationships, workflows

– SOA and web services – provide easy interfaces and

consumable services

Page 15: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 14

Secure Hosted Environment

•High physical security, including Biometric

Entry, anti-ram, 4 ISPs, 2 power providers and

warm diesel backup etc.

•Highly Protected T4 rating from ASIO and DSD

•Sites over 500km apart•ISO 27001 & PCI

•High Availability configuration (99.95% )

Page 16: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 15

Benefits Rubik provides

• Resources & Skills

– 20+ staff trained in T24

– 90 staff in channels and local systems

– Local / Global partners on call

• Lower project risk

– Proven and stress tested infrastructure

– Prebuilt basic design elements

– Certified interfaces

Page 17: Rubik "learning to fly" Intro to cloud banking - may2010 draft

CONFIDENTIAL 16

Reasons to use the cloud?

• Launch of a proof of concept product without having to

integrate legacy systems

• Need to support third party channels or distribution

points without opening core infrastructure

• Access specialist system (eg. Collections, treasury) for

low user numbers cost effectively

• Isolate tactical business needs from core renewal

program

• Desire to „mobilise‟ salesforce across variety of devices

Page 18: Rubik "learning to fly" Intro to cloud banking - may2010 draft

Rubik Financial LtdABN 51 071 707 232

•8/45 Market St, Sydney, NSW

•Level 1, 1 Eden Park Drive, Macquarie Park, NSW

•4/68 St Georges Terrace, Perth , Western Australia

•24/22 Clifford Centre, Singapore 308900

PO Box 4808

Sydney NSW 2001

Phone: +61 2 9488 4000

Fax: +61 2 9449 1116

www.rubik.com.au