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Systemic Design in Government: Experiences from the Alberta CoLab Dr. Alex Ryan [email protected] Keren Perla [email protected]

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Systemic Design in Government: Experiences from the Alberta CoLabDr. Alex [email protected]

Keren [email protected]

Outline9/3/20152The CoLab business modelCoLab in action: Open governmentLessons learned

CoLab Business Model as a System9/3/20153informstakes place intakes place insupportscompiled inimprovesininondelivergenerateare subject toinfluence

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The CoLab Studio9/3/20154informstakes place intakes place insupportscompiled inimprovesininondelivergenerateare subject toinfluence

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The typical Government meeting room

9/3/20155Artificial lightingFixed seatingNo useable wall space

Building a studio space for Government

9/3/20156

A space for collaboration & co-creation

9/3/20157

What CoLab Feels Like9/3/20158

One Year ReviewProject workResults: 62 design workshops on 38 projects that engaged stakeholders from all ministries and helped advance cross-ministry challenges led by 14 different ministries.Capacity buildingResults: 38 graduates of a six day training course from 13 ministries, monthly meetings of the community of practice, and six prototypes taken forward by the Reaching Our Full Potential Evaluation Team.AdvocacyResults: 6 presentations at international universities and 70 active members of the community of practice representing all ministries.

9/3/20159

Cross-Government Projects9/3/201510informstakes place intakes place insupportscompiled inimprovesininondelivergenerateare subject toinfluence

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Open Government

9/3/201511

Community of practiceStrategy Team6-Day Intensive TrainingImage sources:http://networks.mersoft.com/professional-services/http://networks.mersoft.com/professional-services/http://www.iconarchive.com/show/outline-icons-by-iconsmind/Students-icon.htmlhttp://api.ning.com/files/UmTytg8h6JfaEsyfx*5GEoardzh3bAvublntP*gvOLmBER8p1KAXZgaB02S16uRrbzDPEaNTMuEtgridKuFFk95*SQIESVPV/udlcenter_hands.jpg

Open Government9/3/201512How can we affect changes to the system of data and information publication, and leverage or modify governance process to ensure we make significantly more, and the most valuable, data and information open and available? FROMHow might we shift the culture towards open government and embrace collaboration, engagement and transparency?How might we design for information exchange that the public wants, avoids harm and promotes the public good

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Leverage points for prototyping9/3/201513

An Open Government learning system9/3/201514

The New Open Government Strategy

9/3/201515http://open.alberta.ca/documentation/strategic-plan

Lessons Learned9/3/201516informstakes place intakes place insupportscompiled inimprovesininondelivergenerateare subject toinfluence

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Be a Catalyst not a Bottleneck

9/3/2015176 day immersive trainingAll ministries and levels20 graduates per quarter

Use Project Selection CriteriaCurrently we do not have the capacity to meet demand for systemic design & strategic foresightWe prioritize projects that: Cross ministry boundariesContain conflicting stakeholder perspectivesAre of strategic importance to GOAAre open to reframingHave client commitment and realistic timelinesWith strong follow-through to implementation9/3/201518

Create Sticky Artifacts

9/3/201519

Create narratives rather than minutes

9/3/201520

Use Multi-modal Evaluation Consistently9/3/201521

Make Your Toolset Legible & Shareable9/3/201522

Make Change From Inside & Outside9/3/201523

Questions?9/3/201524