rpi global brochure

20
EXECUTIVE SEARCH| CAMPAIGN RECRUITMENT | EXTENDED BENCH RP INTERNATIONAL TECHNOLOGY | MEDIA | TELECOMMUNICATIONS | TRANSFORMATION

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Page 1: RPI Global Brochure

EXECUTIVE SEARCH| CAMPAIGN RECRUITMENT | EXTENDED BENCH

RP INTERNATIONALTECHNOLOGY | MEDIA | TELECOMMUNICATIONS | TRANSFORMATION

Page 2: RPI Global Brochure

ABOUT US

6 offices in strategic locations enabling global supply capability

4,000 placements in over 120 countries

Turnover in excess of €40 million

80 employees globally with multilingual research capability

Over 300 industry specialists working on major telecommunications and technology transformation projects worldwide

Specialist BSS knowledge gained with Operators, Vendors, SIs

& Consultancies

Unrivaled ability to quickly mobilize technical & management consultants for ‘flex force’ support.

Internationally focused in-house compliance team

Servicing technology, digital and transformation projects across the globe

Rapid time to fill rates with a typical search duration of just 6 to 8

weeks

17 year heritage of providing full-spectrum resourcing solutions

Page 3: RPI Global Brochure

CORE SERVICE LINES

RPI today are a Technology, Media,

Telecommunications & Transformation Group, with 3 distinct areas of Human Capital Services:

CAMPAIGN

RECRUITMENT EXECUTIVE

SEARCH

EXTENDED

BENCH

Page 4: RPI Global Brochure

EXECUTIVE SEARCH

With a confidential retainer-led service, RP International targets world class ‘C Level’ executives in regional and international locations, through an in-depth research based talent acquisition process.

Strategic consultation results in an Employer Value Proposition (EVP) designed and documented in close collaboration with the client.

Comprehensive target list construction including large scale organogram mapping of competitor organisations resulting in the identification of the best leadership in the market.

RAPID

PRECISE

INTERNATIONAL

Page 5: RPI Global Brochure

EXECUTIVE SEARCH |12 STAGE PROCESS

PHASE3

START DATE & AFTERCARE

RESIGNATION

CLIENT SIGN OFF

OFFER

CONTRACT

INTERVIEWSSCREENING AND SHORTLISTINGS

RESEARCH

S.O.W.BRIEF MEETINGCONSULTANCY

PHASE2

PHASE1

Page 6: RPI Global Brochure

WHAT IS CAMPAIGN RECRUITMENT?

A scalable and consultative recruitment programme designed as a statement of works (SOW) which enables

clients rapidly to execute an end to end search and assessment service to appoint multiple senior executives,

problematic hires and rare skillsets.

RAPID

PROVEN

INTERNATIONAL

“RP International were retained to assist us in locating candidates from around the world who possessed the necessary skills and qualifications; they have excelled in supporting us. Through their detailed understanding of our requirements, rigorous pre-screening interviews and their professional , consultative approach, RP International have proved to us their ability to

deliver the highest quality candidates to our very demanding standards.”

Telecom Operator | UAE | Chief Human Capital Officer

Page 7: RPI Global Brochure

CAMPAIGN RECRUITMENT| 8 STAGE PROCESS

MEETING

Requirements capture & needs analysis

STATEMENT OF WORKS

Contracted accountability and

responsibilities

CLIENT SIGN OFF

Campaign Team deployed

RESEARCH

Target list populated & market approach

SCREENING & SHORT-LISTING

For client sign off

CAMPAIGN DAYS

Interviews conducted with full client debrief

CONTRACT

Offer management

CANDIDATE

Resignation & on-boarding management

Page 8: RPI Global Brochure

WHAT IS EXTENDED BENCH?

CLIENT CORE

EXPERTISE

EXTENDED BENCH

CONSULTANCIES & OUTSOURCE

PARTNERS

A pool of PRE-QUALIFIED TALENT creating an extension of your technical capabilities.

Flexible, on-demand delivery model that is scalable to meet the demands of your business.

Skills shortages are filled immediately and business challenges met.

RAPID

PROVEN

INTERNATIONAL

“I used RPI to resource CRM personnel for a complex CRM replacement programme. Against tight deadlines and difficult market conditions RPI consistently sourced applicants that met our criteria and had the experience and attributes that we required. RPI’s

prompt responses, attention to detail and efficiency made it a pleasant and smooth experience for all parties.”

CRM Programme Manager | Mobile Operator | APAC

Page 9: RPI Global Brochure

EXTENDED BENCH | 7 STAGE PROCESS

CO

NTIN

UED

MA

NA

GEM

EN

T & C

ON

SU

LTAN

CY

ENGAGEMENTSKILL POOL

MANAGEMENTSCREENINGBUILDINGS.O.W.

Client meetings to identify challenges, timescales, deliverables, skills shortages, client win scenarios and geographic reach. Confirm Extended Bench is the appropriate solution.

Draw up contract describing deliverables and commitments from both parties identified during consultancy. Confirm target profiles and bench skill sets. Directors to sign off.

Talent pool prebuilt to match global industry skill challenges or active sourcing to build a bespoke Extended Bench from scratch, as per client’s needs. Within our specialist areas this is an ongoing exercise.

Consultants are screened through RPI process and the agreed client process outlined in the SOW, prior to acceptance on the Extended Bench.

Managing consultants on a week to week basis, reporting availability and updates to the client. Adding and removing from the skill pool as circumstances dictate. Monitoring project activity in the market to be aware of potential skill drains and availability threats.

Client calls up resource to project. Formal paperwork administered, on-boarding managed and on-going communication and feedback with Consultants.

CONSULTANCY

REQUIREMENTS CHANGE

Page 10: RPI Global Brochure

OSS/BSS & IT

Interim C-level & Interim Director Level Program / Project Managers PMO Business / Solution Architects Technical Architects Test Managers Migration Managers Business Analysts Programmers Configuration Integration Development Maintenance Support

For more than 16 years RPI has worked with Senior IT Management to deploy freelance technical resources on over 500 billing / integration projects worldwide.

Our global expertise has seen us work with start-ups and established players in both emerging and mature markets, and we have frequently partnered with organisations on projects spanning multiple geographical locations. Typical roles include:

EXAMPLE PROJECTS

Greenfield Billing and CRM Implementations | OSS/BSS Transformations IT Launch of Start-up Mobile / Fixed / Converged Operators | Data Warehouse Build and Customer Analytics

Page 11: RPI Global Brochure

OSS/BSS & IT

Programme Director, BSCS iX Implementation | New Licence, Dubai Singl.eView Transformation | Mobile Operator, Ireland Kenan / Comverse One Migration | Operator, Belgium Solution Architect, BSCS iX r2 Implementation | Operator, Tunisia BSCS iX Migration / Siebel Implementation | Mobile Operator, Turkey Group CIO | Mobile Operator, USA Infinys IRB / CSM Deployment | Network Vendor, France BSCS iXr2 Implementation | Mobile Operator, Angola BSCS iXr2 / Siebel Transformation | Mobile Operator, Ghana BSCS iX / SiebelTransformation | Mobile Operator, Singapore IOS Developer Team| Software Vendor, USA Project Manager BRM Upgrade | Technology Vendor, Italy CTI Siebel Integration | Systems Integrator, Czech Republic Geneva Migration | Telecoms Consultancy, Greece Siebel Implementation | Systems Integrator, Algeria MetaSolv M6 Implementation |Systems Integrator, Mexico Siebel Implementation | Telecoms Consultancy, Hungary

Technical Consultant, SAP REFx | Systems Integrator, France BRM Implementation | Technology Vendor, Argentina Kenan Arbor Implementation | Mobile Operator, Brazil Single.View Consultancy | OpCo, Hong Kong & Indonesia Integration Expert, Volubill Integration | System Integrator, France Programme Manager | Fixed & Mobile Carrier, Hong Kong Oracle BRM - OSM - ASAP | System Integrator , Mexico Oracle BRM - UIM - OSM | Mobile Operator Columbia Project Manager, AMDOCS CRM | Mobile Operator, France Number Portability | Mobile Operator, Egypt Netcracker RBM | Mobile Operator, Saudi Arabia Amdocs Upgrade | Satellite TV Operator, Malaysia Comverse One Implementation | Mobile Operator, Australia Siebel Transformation | Mobile Operator, Singapore Siebel Transformation | Mobile Operator, Singapore OSS Tools Manager | Network Vendor, USA

RP International has successfully supplied freelance Multi-Vendor expertise to Operators, Vendors and Systems Integrators to over 100 countries worldwide, some examples of projects include:

Page 12: RPI Global Brochure

NETWORKS

2G 3G WIMAX HSPA+ LTE

NETWORK PLANNING AND DESIGN

RADIO ACCESS NETWORK

CORE NETWORK

RF PLANNING AND OPTIMIZATION

NETWORK ROLLOUT

IP/MPLS PLANNING

END TO END TESTING

OPERATIONAL READINESS

CONTRACT AND VENDOR MANAGEMENT

NETWORK OPERATIONS CENTRE MANAGEMENT

MANAGED SERVICES

“RP International are a preferred recruitment supplier to our company and have been instrumental in providing a range of permanent and interim recruitment solutions which have enabled our company’s mobile start up, operation and expansion. From a personal level I have found RP to operate with professionalism, courtesy and discretion while showing that they understand the marketplace in which they operate. They

are also able to search within a wide spectrum of international locations in order to identify and approach the right candidates.”

Mobile Telecom Operator | Bulgaria | Chief Financial Officer

Page 13: RPI Global Brochure

NETWORKS

RPI continues to successfully supply interim and project solutions to the service provider and vendor community worldwide. Examples of interim position placements and projects supported include:

CTO | Operator (Singapore) CTO |Operator (Indonesia) LTE Rollout Team x 40 | Vendor (Hong Kong) RF Optimisation Team | Operator (UK) Network Modernization Team x 30 | Operator (Indonesia) 3G Optimization Team x 25 | Vendor (Australia) Engineering Director | Operator (Indonesia) Project Director | Vendor (Hong Kong) Programme Director | Broadcast (Malaysia) Head of Procurement | Operator (Malaysia) Senior Procurement Advisor | Vendor (Myanmar)

Contracts Lawyer | Operator (Mongolia) Head of Contracts | Operator (Indonesia) PMO Manager | Vendor (China) Engineering Manager | Mobile Operator (PNG) Rollout Project Manager | Vendor (Hong Kong) Operations Readiness Manager | Vendor (Singapore) Design Manager | Vendor (Vietnam) Pre-Sales Advisor | Management Consultancy (China) Site Acquisition Supervisor | Vendor (Hong Kong) RF Planning & Optimisation Team | Vendor (USA)

EXAMPLE PROJECTS

Network Modernisation | Greenfield / Start Up | Swap and Expansion | Managed Services WiMAX Rollout | LTE Rollout | FTTH Design and Rollout | HSPA+

Page 14: RPI Global Brochure

MANAGED SERVICES, ENTERPRISE SOLUTIONS & BUSINESS CONSULTING

Unlike the majority of traditional recruiters a very significant part of RPI’s income comes from ‘Revenue Diversification’ and Professional Services.

This is where RPI recruits permanent and freelance experts for Managed Services, Enterprise Solutions and Business Consulting.

Because of the nature of these markets, RPI have had to develop specialist expertise in recruiting candidates who have worked for the likes of Deloitte, Boston consulting, Oliver Wyman, McKinsey, Accenture, Capgemini, Ernst & Young, IBM, ATOS and Ericsson. Additionally we are recruiting CTOs and CIOs who work in sectors like Banking, Government, Energy, Utilities, Healthcare, National Security and Smart Cities.

A selection of positions would be as follows:

Enterprise Sales and Bid Management

Heads of Managed Services Strategy & Operational Consultants Pre-Sales Experts Solutions Architects Marketing Consultants Process Re-engineering / Change

Management Business Transformation Consultants

Page 15: RPI Global Brochure

COMPREHENSIVE SOLUTIONS

Speed is essential to the successful provision of interim and project based resources. At RPI our global network ensures thatwe can quickly identify suitable talent and our tax, compliance and logistics services mean that we can deploy them fast.

Clients can be confident that resources provided by RPI will be paid on time and fully supported by our back office team. That way they can concentrate on working for you.

We provide withholding tax solutions for:Singapore | China | Hong Kong | Malaysia | Australia | New Zealand

Our logistics and support solutions include:Compliance | Payroll Management | Visa Processing | Travel & Accommodation Planning

“We retained the services of RP International who could offer a number of services including the complete outsourcing of payroll and compliance plus the identification and supply of critical resource. RPI assisted with all issues of compliance including local taxes and visa regulations and took responsibility for the majority of the payroll responsibilities for the project. We have been extremely

impressed by their efficient and dedicated commitment to our company as well as their honest, open and friendly approach.”Telecom Operator | Ireland | HR Shared Service Manager

Page 16: RPI Global Brochure

Ericsson were making a multimillion dollar investment to transform their business towards a services culture, with consulting and system integration capabilities to rival the established global IT Services players.

RP International was engaged to identify the 30 key individuals who could drive this transformation in Europe, North and South America, the Middle East and APAC and more recently in Russia CIS. Within 6-9 months RP International has filled the vast majority of positions, drawing from a pool of Senior Managers and Associate Partners at the world’s major SI and consulting firms, as well as from former product companies who had recently travelled the same journey towards a services-based culture. This project has been followed by another to identify leaders to accelerate Ericsson’s growth in the IP and Multimedia environments.

CASE STUDIES

Page 17: RPI Global Brochure

“If you are looking for a telecommunications recruitment partner who you can trust to deliver excellent results with good humour and honest, friendly client management I would happily recommend RPI.

As a global telecommunications company setting up in APAC, Vodafone needed to recruit high calibre staff quickly and efficiently and therefore needed a recruitment consultancy who understood our market inside out. RPI are that company and from day one they have provided us with the best in class professionals often in just weeks or even days of receiving job requests.

RPI began by finding us employees 2 and 3 in Singapore and in the last three years have delivered over 60 contract and permanent staff to Vodafone. A testimony to the quality of professionals provided by RPI is that a large number of the contract staff have been offered and accepted permanent positions within Vodafone.

One thing worth mentioning about RPI is if you can’t contact the main POC there is always a second person who is available, understands your business and exactly where you are in a specific recruitment process. The company is very well organized. RPI take the time to understand the type of people who will flourish in Vodafone and who will fit into our team environment, which means that the individuals proposed are ones I can have confidence will be a good fit, both for me and for the individuals themselves.

RPI don’t just stop at finding resource, their customer care and interaction is first class, quickly resolving any issues, following up regularly and ensuring that the process is working smoothly, both for contractor and permanent employment.”

CASE STUDIES

Page 18: RPI Global Brochure

RP International has been providing resources to StarHub since 2007. In 2011 we were selected to be a supplier of ‘extendable workforce solutions and staff augmentation’ based on our track record.

RP International subsequently resourced the ‘insourcing’ of their billing and CRM activities & drawing on our outstanding candidate network, within six months we deployed 25 Subject Matter Experts, including Architects, Developers, Testers and System Analysts on a fully compliant basis.

CASE STUDIES

Page 19: RPI Global Brochure

TESTIMONIALS

“Due to our good experience with RP International and the huge complexity of the network transformation, we strongly recommended to our vendor to hire additional consultants and RP International provided 30. I have been impressed by the effectiveness and the quality of the resources provided by RP International and I highly recommend them to any organisation that requires assistance with human resources sourcing.” CTO| Service Provider | APAC

“It is my pleasure, on behalf of the company, to provide an unreserved reference and recommendation of the expert recruitment services and partnership approach of RP International. The stringent criteria for authorized status within this program required applicants to demonstrate capability in all areas of telecoms business and technology, prove sustained experience and cultural knowledge of the region, and critically, harmonize with the brand and working practices of the company. To that end the company have formed a significant partnership with RP International, which builds and extends upon the existing track record between the parties.” Telco Solutions Company | Scandinavia | Business Unit Global Services

“I have worked many times with RP International, both to provide Programme resources and to aid me in finding suitable roles. I am always impressed with their integrity and professionalism - recommending only candidates with real experience and ability who they know can perform.” Programme Director | Technology MNC | APAC

“In my dealings with RP International, I have always found them to be detailed, professional and able to deliver on resource requirements that often can be quite obscure. Furthermore, the proactive and on-going support RP International offers to the people deployed on the programme makes them stand out from other recruitment professionals.” Programme Director | Satellite Company | APAC

Page 20: RPI Global Brochure

CONTACT US

UKT: +44 (0)203 597 7150 E: [email protected] International, 21 Garlick Hill, London, EC4V 2AU, United Kingdom

GERMANYT: +49 7141 94750 91 E: [email protected] International, Pflugfelder Straβe 22, 71636 Ludwigsburg, Germany

UAET: +971 (0)4 391 0300 E: [email protected] International, Building 1, Office 304, Dubai Internet City, UAE

SINGAPORE T: +65 6236 1680 E: [email protected] International Resources Pte Ltd, 96 Robinson Road, #12-01 SIF Building, Singapore 068899

HONG KONG T: + 852 3974 9500 E: [email protected] International Resources Ltd, Unit 2801, 28/F, Prosperity Millennia Plaza, 663 King's Road, North Point, Hong Kong

MALAYSIA T: + (60-3) 2092 9494 E: [email protected] International Resources Malaysia Sdn.Bhd, Level 16, 1 Sentral, JalanStesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia

EUROPE & AMERICAS

MIDDLE EAST & AFRICA

EAST ASIA

SOUTH EAST ASIA & OCEANA