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From this research found the result have confirmed that project delivery capabilities have high impact on project performance parallel with previous study. But, the ranking for the factors of project delivery capabilities is not the same as previous research by Milosevic and Ozbay (2011). In terms of the magnitude of the effect, the result shows the factor of metric need to give the most attention in managing project to improve business performance in delivery construction project at Kuantan. These results may be due to make the project easier to conduct by setting the measurement baseline for technical scope, schedule and cost to deliver the project on time.

ABSTRACT

INTRODUCTION

CONCLUSIONS AND RECOMMENDATION

PROJECT DELIVERY CAPABILITIES IMPACT PROJECT PERFORMANCE

ROZIELA BINTI HASSAN (PB12013)

Bachelor of Project Management with Honors Faculty of Industrial Management, University Malaysia Pahang

OBJECTIVES

RESULTS

METHODS

This study carried out in Kuantan, Pahang using quantitative analysis. The targets were companies at construction industry registered in G7 at Construction Industry Development of Board (CIDB). There are 80 companies(N) in construction industry at Kuantan that registered. Hence, for at least 60 respondents or sample size (s) will be taken according to Krejcie & Morgan formula .

Conclusion: This study have been achieved the objective of the research and answer the research questions. Through out this study found, project delivery capabilities is important to deliver project timely and effective and the most factors that contribute is metrics.

Recommendation: New researcher also must study on other factors which are information technology and project culture. The research also can expand the project performance on cost and schedule or others dependent variables.

1. To investigate project delivery capabilities practice in project management 2. To rank the project delivery capabilities according to priorities in project performance

Factors Total Ranking

Process 3.23 3

Organization 3.41 2

Methods 3.15 5

Metric 3.56 1

Leadership 3.16 4

Table 1: Ranking of Project Deliveries Capabilities

The aim of this research is to study project delivery capabilities impact project performance. For the factors of project delivery capabilities is set as independent variable. The factors that have been analyse were process, organizations, metrics, leadership and tools. Then, the project performance on time is the dependent variable. This study have been analysed by using descriptive analysis. Results show that project delivery capabilities have impact on project performance and the ranking was different according with previous researches.

FRAMEWORK

Many construction projects were pending for a long time and lots of project abandoned everywhere. So that, improving the project performance is necessary for organization to keep the project schedule on track and deliver timely. Ability to deliver the project is a significant interest for organizations (Marnewick & Labuschagne, 2010). Delivered project on time is one of strategic objective organization must achieve in order to get customers satisfaction. Delivery capabilities are an increasingly important area in business strategy.