royans 70th anniversary brochure
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Royans - celebrating 70 years of service to the transport industryTRANSCRIPT
Sydney • Melbourne • Brisbane • Wagga Wagga • Dubbo • Newcastle
70 YEARS OF SERVICE TO THE TRANSPORT INDUSTRY
Celebrating 70 years of serviceto the transport industry
CONGRATULATIONS TO
THE ROYAN GROUPON 70 YEARS OF SERVICE TO THE TRUCKING INDUSTRY.
WE’RE PROUD TO PARTNER WITH THE BRISBANE,
SYDNEY, NEWCASTLE, WAGGA WAGGA AND MELBOURNE
WORKSHOPS AS NTI PREMIUM REPAIRERS.
NTI is committed to working with the repair industry to improve the quality and timeliness of repairs. As part of our commitment, we have introduced the NTI Premium Repairer scheme. The NTI Premium Repairer scheme is open to all repairers who meet the high standards set by NTI in all aspects of repair service, including parts, paint, equipment and staff training. With NTI Premium Repairers, you can be assured your truck will be back on the road faster, and with the highest quality repairs available.
NTI Limited (ABN 84 000 746 109) (AFSL 237246) is the Manager for National Transport Insurance, an equal-partner joint venture of CGU Insurance Limited (ABN 27 004 478 371) (AFSL 238291) and AAI Limited trading as Vero Insurance (ABN 48 005 297 807) (AFSL 230859).
nti.com.au
The Royan Group remains an Australian owned family business that employs around 250 people. Loyalty and dedication to our clients, suppliers and staff are at the heart of our values. More than half our staff have been with us for over a decade and many for 20, 30, 40 years and more, meaning our customers benefit from the services of some of the most experienced and expert staff in the industry. We also remain committed to training apprentices and to continuous improvement to equipment and systems in each branch. This depth of experience and ongoing investment in our facilities and staff allows us to consistently deliver quality repairs with minimal downtime.
Ron Royan & Don Andrews
KEEPING AUSTRALIA’S TRANSPORT ON THE MOVE SINCE 1944
PPG congratulates Royans on 70 successful
years in business
From humble beginnings in an old wood and coal yard in Parramatta in 1944, the Royan Group has grown to become Australia’s largest commercial vehicle accident repairer with six fully equipped repair facilities in Sydney, Melbourne, Brisbane, Wagga Wagga, Dubbo and Newcastle.
CONTENTSPAGES 4 & 6. BEGINNINGS UP TO 1960
PAGES 8 & 10. SECOND GENERATION MOVES IN - 1960s to 1980s
PAGES 12 & 13. ROYANS - A HISTORICAL TIMELINE
PAGE 14. EXPANDING BRANCHES - WAGGA WAGGA & DUBBO
PAGE 16. EXPANDING BRANCHES - MELBOURNE
PAGE 18. EXPANDING BRANCHES - BRISBANE & NEWCASTLE
PAGE 20. THE ROYAN GROUP TODAY
PAGE 22. ROYANS - THE ROAD AHEAD
> DON ANDREWS (L) AND RON ROYAN
Bede learned his trade as an apprentice mechanic at Littlejohn’s, a family-run garage in Lidcombe. He moved to Cooma in 1937 to work for a Ford distributor, where he eventually became foreman. In 1941 he moved back to Sydney with wife Wyn and children Ron, Patti and Betty. At that time Australia’s war involvement escalated and demand for people to work in munitions production rose dramatically, and Bede took a job at Howard Auto Cultivators which was manufacturing armaments under government contract. It was during his time in this job that Bede began to repair cars in his spare time.
Most working vehicles had been commandeered by the army during WWII, so after the war there was big demand for repairs for the few vehicles in circulation. Bede fixed a car for a local family who owned a wood and coal yard on Victoria Rd, Parramatta and they offered to rent half their shed to him
so he could expand. A friend recommended Bede employ a talented panel-beater and spray-painter, Arnold May, who had just left the Army and joined Bede to help with the growing demand. Arnold stayed with Royans the rest of his working life. “I remember he worked on General Douglas MacArthur’s Packard car at one stage,” Ron says. Tools were scarce and even small jobs took hours, with everything done by hand. >
> DON ANDREWS (L) AND RON ROYAN IN FRONT OF
THE ORIGINAL SHED ON VICTORIA RD, PARRAMATTA
BEGINNINGS UP TO 1960
‘‘AFTER THE WAR THERE WAS
BIG DEMAND FOR REPAIRS
FOR THE FEW VEHICLES IN CIRCULATION
> BEDE ROYAN BEGAN REPAIRING CARS
IN SYDNEY’S PARRAMATTA DURING WORLD WAR II
The foundations of the Royan Group were laid when the late Bede Royan began repairing cars in Sydney’s Parramatta during World War II, after finishing his shifts at a nearby munitions factory.
celebrating 70 years of service to the transport industrypage 4
> BEDE ROYAN BEGAN REPAIRING CARS
IN SYDNEY’S PARRAMATTA DURING WORLD WAR II
> ARNOLD MAY WORKED ON
GENERAL DOUGLAS MACARTHUR’S PACKARD CAR
ADTRANS HINO CONGRATULATES ROYANS ON 70 YEARS IN BUSINESS
With three locations across Sydney and the Central Coast, Adtrans Hino is conveniently locatedfor all your Hino sales, parts and service needs. Our one-stop shop dealerships have a large range of new and used trucks, the latest genuine Hino parts and accessories and feature state-of-the-art service technology to get you back on the road quickly. Call us today or visit one of our dealerships to speak with our experienced and friendly team.
HINO - SALES, PARTS & SERVICE
NARELLAN (02) 4648 8800 • MASCOT (02) 9598 9444 • GOSFORD (02) 4323 3879www.adtranshino.com.au
ADTRANS HINO CONGRATULATES ROYANS ON 70 YEARS IN BUSINESS
With three locations across Sydney and the Central Coast, Adtrans Hino is conveniently locatedfor all your Hino sales, parts and service needs. Our one-stop shop dealerships have a large range of new and used trucks, the latest genuine Hino parts and accessories and feature state-of-the-art service technology to get you back on the road quickly. Call us today or visit one of our dealerships to speak with our experienced and friendly team.
HINO - SALES, PARTS & SERVICE
NARELLAN (02) 4648 8800 • MASCOT (02) 9598 9444 • GOSFORD (02) 4323 3879www.adtranshino.com.au
The business grew quickly after the war and by 1948 Bede had employed another two tradesmen and his son Ron had begun work as an apprentice. A couple of years later, Bede bought the company’s first tow wagon – and 17-year old Ron was its first driver. The first insurance repairs started coming in, mostly cars, and the business grew. By 1955 they had outgrown the old shed and Royans bought out the site and expanded the building as they took on more work.
In 1957, Bede and Winnie’s daughter Patti (Ron’s sister) married Don Andrews, who had a bread delivery business. Don helped the Royan family’s repair business after hours with odd-jobs and bookwork, and by 1960 he became a fulltime employee. Bede slowly cut his hours down and moved into retirement and Ron and Don took over the running of the business. R
‘‘THE FIRST INSURANCE REPAIRS
STARTED COMING IN, MOSTLY CARS,
AND THE BUSINESS GREW
BEGINNINGS UP TO 1960
celebrating 70 years of service to the transport industrypage 6
> THE COMPANY’S FIRST TOW WAGON (LEFT)
> BEDE ROYAN AT WORK
Congratulations to the Royan Group on 70 years in business
Trailer Sales is an authorised distributor for Australia’s leading transport equipment manufacturers and suppliers including:
• Freighter • Maxi-CUBE • Hamelex White • Pro Parts
With over 30 years of industry experience, we know how to take care of our customers.
Brisbane: (07) 3277 5511 • Townsville: (07) 4774 5677www.trailersales.com.au
07 3420 8888 · www.austruckin.com.au
Australian Truck Insurance Specialists
congratulates the Royans Group
on 70 years of outstanding service
to the Transport Industry
Austruck Insurance Pty Ltd, is an Authorised Representative No. 334885, of Austruck Holdings Pty Ltd, ABN 33 133 273 631, (Austruck Holdings). We act under a binding agreement and are authorised by The Hollard Insurance Company Pty Ltd. ATI0630
Proudly supporting the Royan Group to keep Australia’s transport on the move!
Lot 1 Pacific Highway, Boambee, Coffs Harbour NSW (DLN 13120)
Ph (02) 6652 7218 (24 hours - 7 days)Fax (02) 6652 8304 Email [email protected]
K&J Trucks stock a wide range of Scania and Fuso, new and used trucks and buses from 2.0 T through to 730 Horse Power. K&J Trucks parts department stocks a wide variety of truck & trailer parts to suit most commercial vehicles. Specializing in Japanese and European vehicles, our stock consists of, genuine Scania truck & marine, Mitsubishi-Fuso truck and bus, Donaldson Filtration, Sx Trailers, Exxel, Narva, Hella, Krueger, Truckline, ISRI, Chrome Ends Exhaust, Britax, Castrol and Air Brake Systems and if our team doesn’t have it, we’ll get it to keep your vehicle on the road!
They hired Pat Ferris, a mechanic with strong experience in truck repairs, who set out to train the rest of the team. “The first of the new trucks we repaired cost us $32,000 to fix - as much as our turnover for a whole year,” Ron says. But the team at Royans worked hard to get trucks fixed quickly and thoroughly. Repairs at Royans usually took a few weeks, at a time when their competitors would sometimes take six months to a year to fix a truck. So their reputation grew and the business flourished. “The roads were pretty bad in those days,” Ron says, which generated a lot of business.
Royans began to outgrow the Victoria Rd site which had by now expanded to include a spare parts and accessories store, so Don and Ron bought a property (nicknamed the ‘igloo building’) on Parramatta Road, Granville in 1971, as well as another site across the road five years later to serve as the head administration office. The Granville repair site was large, modern and fitted out with the latest tools and equipment, helping Royans service even more customers, with the team regularly facing a line of five more trucks needing to be repaired each morning.
In the mid-1970s Royans started importing trucks and converting them to right-hand drive before selling them, and had expanded their own parts imports into a new business, Trucking Supplies, which also on-sold wrecking parts. >
SECOND GENERATION MOVES IN – 1960s to 1980s
‘‘THE FIRST OF THE NEW TRUCKS
WE REPAIRED COST US $32,000 TO FIX -
AS MUCH AS OUR TURNOVER FOR A WHOLE YEAR
> THE IGLOO BUILDING
PARRAMATTA ROAD, GRANVILLE
Truck repairs had always made up a large proportion of the business. However, following the success of their first repair of one of the more modern trucks that were growing in popularity in the late 1960s, Ron and Don saw an opportunity to specialise in this area. By the early 1970s, they had made the decision to move away from cars and focus solely on truck repairs.
celebrating 70 years of service to the transport industrypage 8
> THE ‘IGLOO BUILDING’
PARRAMATTA RD, GRANVILLE
> IN THE MID 1970s ROYANS ESTABLISHED
THEIR OWN PARTS BUSINESS - TRUCKING SUPPLIES
> ROYANS EXPANDED THE VICTORIA RD SITE TO
INCLUDE A SPARE PARTS AND ACCESSORIES STORE
22 Musgrave Rd, Coopers Plains QLD 4108(off Beaudesert Rd)
Phone: (07) 3277 5122Email: [email protected]
Family owned and operated for over 40 years.
Radiators & Intercoolers• CARS• TRUCKS• INDUSTRIAL
Congratulations to the Royan Group on 70 years in business from the team at Kool’s Radiator Services.
New Trucks | Used Trucks Service | Parts | Finance
Find us on Facebook Badge CMYK / .eps
Proudly associated with Royan’s since 1979
ST8
996
StillwellTrucks
Sci-Fleet Hino. A range that delivers.ANY DEALERSHIP CAN OFFER YOU A TRUCK BUT AT SCI-FLEET HINO WE OFFER YOU SO MUCH MORE.• Experienced sales staff to help you select the right Hino truck for your needs• Extended trading hours• Free courtesy vehicle when servicing• Highly trained Technicians accompanied by professional Service Advisors• Fully equipped workshops to ensure quick turnaround times on all work• 3 convenient locations• Quick access to the largest genuine Hino parts holding in Australia• Deliveries to all areas ensure that you will always get your parts delivered on time
450 Gympie Rd KEDRON 3361 0024 | 816 Beaudesert Rd COOPERS PLAINS 3722 2888 34 SPENCER ROAD, NERANG 5581 4222
www.scifl eethino.com.au
Don and Ron recall plenty of stories from the old days. By the mid 1970s they had a large number of customers based in remote locations, so in 1974 Ron took up flying planes so he could reach these customers quickly and quote for repairs in various locations in a single day. On a sombre note, given the proximity of the Granville premises to the railway line, Royans staff were called on to assist rescuers at the Granville train disaster in 1977 where hundreds were injured and 83 people killed.
By the early 1980s the company had expanded further and was ready to open other branches. Royans also invested in specialist new technology, such as the largest Black Hawk Power Cage Chassis Aligner in the world, and a heated spray booth which would take two prime movers at the one time, both the first of their kind in Australia. During the 1980s, the old Victoria Road and Parramatta Rd properties were sold, with new sites in Yenora and later the current Chipping Norton site giving plenty of room for further growth, and all despite a tough economic environment with a recession hitting in 1982. The recession resulted in 52 insurance companies going bankrupt in succeeding years, owing large amounts of money to repairers.
Around this time, the third generation of the Royan and Andrews families was starting to enter the business, learning the ropes from the bottom up from employees who had been with the company for decades. Ron’s son Peter began his mechanical apprenticeship in 1976, and to this day remains a manager within the group. Don’s son Gary joined the business in 1980 after finishing his accounting degree. Gary is today Finance Director of Royan Truck and Trailer Repairs in Sydney.
‘‘IN 1974 RON TOOK UP FLYING PLANES
SO HE COULD REACH CUSTOMERS
IN REMOTE LOCATIONS
celebrating 70 years of service to the transport industrypage 10
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SECOND GENERATION MOVES IN – 1960s to 1980s
> ROYANS INVESTED IN THE LARGEST BLACK HAWK
POWER CAGE CHASSIS ALIGNER IN THE WORLD
> THE 70s AND 80s WERE A PERIOD OF STRONG GROWTH
FOR ROYANS DESPITE TOUGH ECONOMIC CONDITIONS
AUSTRALIAN TRAILERMANUFACTURERS PTY LTD
SUPPLIERS TO THE TRANSPORT INDUSTRY OF• Rigid Tilt Slides • Semi Tilt Slides • Widening Drop Decks
• Drop decks • Flat Tops • Extendables • Tag and Dog Trailers • Insurance Quotes • Repairs and Modifications
Contact Neil Cooper - 0401 081 244Lot 2 Walhalla Road, Moe Vic 3825P. 03 5127 1600 F. 03 5127 1699
The team at Whitehorse congratulates Royans on 70 years in business.
www.whitehorsetrucks.com.au
PARTS HOTLINE Contact Jon Bartlett and his team on (03) 9791 6533
Powerdown Fleetguard Detroit Castrol Valvoline Caterpillar Hella Eaton Meritor Hendrickson
In Stock Best Prices Great Service
For all truck and trailer parts including Body Components
American Driveline parts
After-market Japanese & European parts
Doors | Bonnets | Cabins | Transmissions | SuspensionFront & Rear Axles | Clutches | & Much More
ROYANS – A HISTORICAL TIMELINE
From humble beginnings in an old wood and coal yard in Parramatta,Mr Bede Royan founded what is now Australia’s largest heavy duty truck repair business.
celebrating 70 years of service to the transport industrypage 12
1950Bede purchases the company’sfirst tow wagon
1960Don Andrews becomes a fulltime employee 1971
The company moves to the ‘igloo building’ at Granville
1975Royans establish their own parts business -Trucking Supplies
1955Royans purchase the Victoria Rd site and expand the business
1944Bede Royan begins to repair cars in an old wood and coal yard in Parramatta
1970Royans decide to focus solely on truck repairs
1974Ron starts flying planesto reach remote customers
43-63 Princes HWY, Dandenong South,VIC www.prestigehino.com.au13 HINO (13 44 66)
LMCT
1023
7 Y
PA42
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YOUR HINO PARTS SPECIALISTPRESTIGE HINO
PARTS & ACCESSORIESAt Prestige Hino we’ve got the full range of genuine Hino parts and accessories all at Melbourne’s most competitive prices to keep your truck running at maximum efficiency. Plus you’ll get piece of mind knowing that all genuine Hino parts come with a full factory warranty for 3 years and unlimited kilometres when fitted by a Hino dealer, so you know they’re guaranteed to last the distance and get the job done.
Prestige Hino congratulates Royans on 70 years in business. Thankyou for the business partnership which we look forward to continuing in the future.
1982The company expands with a Dubbo branch despite a severe economic recession
1980Royans establisha Wagga branch
1998The Wagga branch expands to a 5 acre site with custom- built premises
1983A new purpose builtDubbo branch is opened byformer NSW premier Neville Wran
1984Royans partner with the Church family in Melbourneand open a local branch
2009Royans Melbourne build one of the most advanced commercial vehicle repair facilities in the country
2014/5Royans celebratesits 70th yearin business
Keeping Australiaon the move
70 YEARS OF SERVICE
1997Royans launch a Brisbane facility
2002Royans purchaseO’Neil’s Newcastle -a company with 100 years of heritage
> BILL ANDREWS IN FRONT OF THE
NEWLY CONSTRUCTED WAGGA WAGGA BRANCH
Royans opened their first regional branch in Wagga Wagga in 1980, buying out the former Bartholemew’s truck dealership and adding a truck and trailer repair shop. After a few years, Don’s son Bill Andrews stepped in to learn the business and eventually took over management of the branch in 1990.
Bill recalls that in the 1980s, it wasn’t unusual to have eight vehicles in a day come off the old Hume Highway in need of repairs. The Wagga Wagga branch grew steadily and by 1998, Royans had purchased a new 5 acre site and completed the construction of a purpose built facility that included the latest and most advanced technology such as paint booths and chassis aligners.
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WAGGA WAGGA
Royans opened a second regional branch in Dubbo in 1982. In 1983 they unveiled the Royan Group’s first custom-built premises, which was opened by then-Premier Neville Wran. It was one of the most modern truck repair facilities in the country and Royans customers soon benefited from the time savings generated, as parts supply and fit up could be done more seamlessly and the repair process flowing smoothly.
DUBBO
celebrating 70 years of service to the transport industrypage 14
EXPANDING BRANCHES
> ROYANS WAGGA WAGGA BRANCH
> ROYANS DUBBO BRANCH
> IN 1983 FORMER NSW PREMIER NEVILLE WRAN OPENED
ROYANS CUSTOM-BUILT DUBBO PREMISES. PICTURED L TO R
ARE NEVILLE WRAN (FORMER NSW PREMIER), TOM SLATTERY (FORMER DUBBO MAYOR), DON ANDREWS AND RON ROYAN.
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Patterson Cheney Group - Campbellfield I Dandenong I Derrimut
Congratulations to Royans on 70 years in business
19 Purvis Lane Dubbo 02 68842023
www.tracserv.net.au
CONTACT TRACSERV FOR * SALES, SERVICE & PARTS
* NEW AND USED TRUCKS AND MACHINERY
Tracserv is a proud business
partner of Royans. Congratulations on 70 years
of excellent service.
Australia’s Leading Independent Semi-Trailer Specialists Congratulate
the Royan Group on 70 Years in Business
SX Trailers exist to provide our customers best value trailer equipment in terms of Quality, Reliability and Price through our Sales, Service, Spares and Solutions.
So if you’re after a new semi trailer, a quality pre owned trailer, parts that suit all makes of trailers, a repair/service your trailer(s); or just some independent advice, we’d love to hear from you.
CHIPPING NORTON (Trailer Sales & Parts)16-18 RIVERSIDE ROAD, CHIPPING NORTON NSW 2170PHONE: (02) 9755 3333 • FAX: (02) 9725 [email protected] www.sxtrailers.com.au
Patterson Cheney Group - Campbellfield | Dandenong | Footscray
No matter what size or type of truck you’re after, Patterson Cheney has the biggest range, the best service
and the most competitive prices.
Congratulations to Royans on their new state-of-the-art repair facility. Patterson Cheney are proud to have been a business partner of Royans for 25 years, supplying genuine Isuzu, Western Star and MAN parts. We look forward to continuing that relationship for the next 25 years.
www.pattersoncheney.com.au
PAT194_CommemorativeAd.indd 1 24/6/09 2:38:23 PM
Patterson Cheney Group - Campbellfield I Dandenong I Derrimut
Congratulations to Royans on 70 years in business
By 1984 Royans had made their first interstate move, joining the Church family in Melbourne in a successful family partnership that is now in its thirtieth year.
Panel-beater Alf Church had migrated to Perth from London after the war in the mid 1940s. His son Brian made his way to Melbourne, finding work as a panel beater. He spent several decades working for one of Melbourne’s largest repairers, where he was joined by son David. David also took on a panel beating apprenticeship.
Three years later, the opportunity to form a partnership between with the Royan, Andrews and Church families came about. The families shared a commitment to quality repairs, customer service and staff satisfaction.
Together they opened a Royans branch in Melbourne in June 1984. They invested in a 10 acre site in Bayswater North, that included the shell of a large former factory. The team had it fitted with new spray painting & chassis alignment equipment which had become an essential part of all Royan branches, and it was up and running within weeks. “The trucks were rolling in , just a few days later, we were still clearing the block as they came in,” recalls David Church.
In 1986 Brian’s other son Darren also joined the business and started his panel beating apprenticeship. Today, Darren is a Senior Estimator within the business.
In 2001, David took over the position of Managing Director. After a few years, the decision was made that for Royans Melbourne to remain relevant, they would have to invest in a new building and equipment.
In 2009 Royans Melbourne opened its new workshop, making it the most modern commercial vehicle repair facility in Australia. David says with a strong team in place, that now includes his son Chris and nephew Ben, employed as a diesel mechanic and panel beater respectively, they are well and truly set for the future. R
‘‘THE FAMILIES SHARED A COMMITMENT
TO QUALITY REPAIRS, CUSTOMER SERVICE
AND STAFF SATISFACTION
MELBOURNE
celebrating 70 years of service to the transport industrypage 16
EXPANDING BRANCHES
> THE MELBOURNE BRANCH FEATURES THE
LATEST REPAIR AND PAINT TECHNOLOGY
> WORK BEGINS ON THE NEW MELBOURNE FACILITY
(L to R) ARE DON ANDREWS, RON ROYAN & BRIAN CHURCH
> ROYANS MELBOURNE IS ONE OF THE MOST MODERN
COMMERCIAL VEHICLE REPAIR FACILITIES IN AUSTRALIA
The Hallam & Bayswater Truck Centres are purpose built truck dealerships specialising in the full sales, service, parts and finance support for the class leading Kenworth, DAF and FUSO brands.
With superb facilities and highly trained and skilled staff, the Hallam & Bayswater Truck Centres provide a total transport solution for transport operators not only for these leading manufacturers, but all truck brands, trailers, the supply and fitting of transport accessories.
Proud suppliers of truck and trailer parts to the Royan Group for 25 years
Phone: (03) 8796 9100217 Princes Highway, Hallam VIC 3803
Phone: (03) 8796 99999/97-107 Canterbury Road, Kilsyth VIC 3137
www.hallamtruck.com.au
CONGRATULATIONS TO THE ROYAN GROUP ON 70 YEARS IN BUSINESS
Westco specialises in Mercedes Benz, Freightliner, Sterling and UD Nissan truck parts. We also carry a large range of alternative Japanese truck parts, American Drive Line and suspension components, trailer parts, and Fridges in our comprehensive stock. An Australia wide delivery service is provided for your convenience.
Whether you require a New Truck or Used Truck, Trailer, Finance, Parts or Service, Westco is able to provide a range to suit your requirements.
cnr Taylor & McDougall Sts, Toowoomba QLD 4350p. 07 4631 4000 • f. 07 4631 4033
www.westcotrucksales.com.au
NEWMAN HTFABRICATIONSCongratulations to the Royan Group on 70 years in business.
Newman HT Fabrications are the truck power steering specialists.
We are your one-stop-shop for power steering conversions, repairs and service for all makes and models of truck and bus.
Pumps • Steering boxes • Steering units
T. (02) 9682 370816 East St, Granville NSW 2142
In 1997, Royans opened their Brisbane branch in Wacol, the group’s second interstate site.
Queensland’s huge dependence on road transport made Brisbane a logical choice to expand the growing network.
Its close proximity to the Transport Hub in Brisbane positioned the facility within easy reach of its principal client base and the
company followed the same formula that had worked so well in other locations, equipping the facility with the most up-to-date equipment available.
That same dedication to customers and staff that had formed the hallmark of the other Royan Branch’s, has seen the business grow to become Queensland’s largest and best equipped truck accident repair facility.
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BRISBANE
At the turn of the last century, blacksmith and wheelwright DJ O’Neill had set up in the tiny township of Burraga, NSW where he manufactured and repaired horse-drawn vehicles. He later moved to Blayney and then to Newcastle – and by then, the work had shifted to automobiles. By 1962, his grandson Wilton O’Neill was the director of O’Neill’s Body Works Pty Ltd and the company employed eleven people who specialised in motor body building and smash repairs.
O’Neill’s moved their truck and trailer division from Mayfield to its current premises in Sandgate in 1973. In the years that followed Wilton O’Neill and his family built a reputation for quality work in their truck repair, bodybuilding and heavy towing businesses.
In 2002, following negotiations with the late Wilton O’Neill, the Royan Group purchased O’Neill’s truck repair business and workshop in Sandgate, Newcastle. Today the business is managed and run by some of the most experienced staff in the business - seven of whom did their apprenticeships with Wilton O’Neill and many others who have worked for the company for more than twenty years.
NEWCASTLE
celebrating 70 years of service to the transport industrypage 18
EXPANDING BRANCHES
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> ROYANS BRISBANE BRANCH
> IN 2002 ROYANS PURCHASED THE O’NEILL’S BUSINESS
> THE BRISBANE FACILITY HAS MODERN EQUIPMENT
> O’NEILL’S HAS BEEN REPAIRING
VEHICLES FOR OVER A CENTURY
Daimler Trucks Brisbane Parts Team are proudly associated with Royans Truck & Trailer Repairs.
Daimler Trucks Brisbane are specialists in genuine Mercedes-Benz, Freightliner, Fuso, Ford and Sterling Truck parts. The parts team at Daimler Trucks Brisbane have in excess of 300 years of collective parts experience. Come in and meet the team, or if you can’t and need a part fast, we offer a FREE delivery service to the Brisbane Metro area.
Monday-Friday Saturday7:00am-8:00pm 7:30am-12:00pm
Email:[email protected]
Website: www.daimlertrucksbrisbane.com.auAfter Hours: 0419 876 092
Ph: (07) 3275 8733Fax: (07) 3275 8721
Address: 98 Beatty Rd, Archerfield QLD 4108Phone: 07 3274 2772 • Fax: 07 3277 3289www.allpowersteering.com.au
Congratulations to the Royan Group on 70 years in business
All Power Steering was established in 1986 and since then has been providing a service to the truck and bus industry, repairing, re-manufacturing and exchanging steering boxes in all makes and models of truck and buses throughout Australia and South East Asia.
We offer a full service for all your Power Steering Needs; from diagnosis to repair to maintenance. Contact us today for high quality products and service at competitive prices.
Daimler Trucks Brisbane Parts Team are proudly associated with Royans Truck & Trailer Repairs.
Daimler Trucks Brisbane are specialists in genuine Mercedes-Benz, Freightliner, Fuso, Ford and Sterling Truck parts. The parts team at Daimler Trucks Brisbane have in excess of 300 years of collective parts experience. Come in and meet the team, or if you can’t and need a part fast, we offer a FREE delivery service to the Brisbane Metro area.
Monday-Friday Saturday7:00am-8:00pm 7:30am-12:00pm
Email:[email protected]
Website: www.daimlertrucksbrisbane.com.auAfter Hours: 0419 876 092
Ph: (07) 3275 8733Fax: (07) 3275 8721
Through this continued growth, the Group has remained a 100% Australian owned family business. With the fourth generation of the family now coming up through the ranks, the company continues to be as passionate as ever about what they do, about the transport industry, and about delivering the best customer service in the country.
One thing that stands out about the Royan Group today is the dedication and loyalty of its staff. Royans has many employees who have been with them for 20, 30, 40 years and more - a testament to the value the company places on people. “We’ve been here for seventy years because people are our priority. We are dedicated to our clients, our staff and our industry partners,” Bill Andrews says.
After seventy years in business, Royans understands better than anyone, when disaster strikes, experience and quick thinking are paramount. Their infrastructure has been developed to handle vehicle accidents and customer care from any location in Australia, with trained representatives located throughout Australia’s eastern states to assist transport operators at the scene of the accident and provide vital information on the status of their drivers, their load and the progress of recovery.
Royans understands what it’s like to have a truck off the road and really grasps the implications of downtime. “We know your truck is your business and your income - and stoppage can put your reputation at stake. That’s why we aim for continuous improvement, delivering the highest quality repairs in the tightest possible timeframe” says Bill.
Whilst the group’s core business remains truck and trailer accident repairs, Royans now repairs a wide range of other commercial vehicles and equipment such as buses, cranes, earthmoving, farming and mining equipment, even caravans. R
THE ROYAN GROUP TODAY
‘‘ROYANS UNDERSTANDS WHEN
DISASTER STRIKES, EXPERIENCE AND
QUICK THINKING ARE PARAMOUNT
Seventy years on, the Royan Group has grown to become Australia’s largest truck and trailer accident repair specialist, with six fully equipped repair facilities located in Sydney, Melbourne, Brisbane, Wagga Wagga, Dubbo & Newcastle.
celebrating 70 years of service to the transport industrypage 20
> ROYANS HAS BECOME AUSTRALIA’S
LEADING TRUCK AND TRAILER REPAIRER
> ROYANS EMPLOYS TRAINED REPRESENTATIVES TO
ASSIST TRANSPORT OPERATORS AT THE ACCIDENT SCENE
> THE ROYANS TEAM IS PASSIONATE ABOUT
DELIVERING THE BEST CUSTOMER SERVICE
Gilbert & Roach would like to congratulate Royans Truck & Trailer Repairs on their 70th anniversaryWe thank Royans Truck & Trailer Repairs for our successful 30 year association and look forward
to continuing our relationship into the future.
SALES | PARTS | SERVICE | FINANCE8 Huntingwood Drv Huntingwood NSW 2148 Ph: 8825 1000
www.gandr.com.au
Congratulations Royans on 70 years in business
NO JOB TOO BIG OR TOO SMALL – WE FIX THEM ALL
Superior Radiators manufactures, supplies, services and repairs radiators, intercoolers, heaters, oil coolers, heat exchangers for all hydraulic, engine & transmission, earthmoving, heavy equipment, tractors, motor bikes, industrial machinery, power generation plants and gensets, and heat exchangers for marine application.
We offer a range of services that includes the manufacture, cleaning and repair of fuel tanks.
Our team pride themselves on customer service and focus on turn-around times to meet your schedule.
12 Seton Road, Moorebank NSW 2170Phone: 02 9600 8238 / 02 9600 8485Email: [email protected]
Stand out from the competitionBusiness Milestones delivers innovative marketing, print and publishing solutions to help you tell your business story.
From printing business cards, flyers and booklets to designing logos and websites, we pride ourselves on our customer service and the ability to produce high quality projects at the best possible price.
To partner with a winning team call 02 9525 2262 or visit businessmilestones.com.au
businessmilestones
print publishing creative digital
The newest generation of the Church, Andrews and Royan families has now joined the business and will continue to build on the strong foundations that have been laid. Customers can rest assured Royans will always be there when they need them most, for many years still to come.
As Ron Royan and Don Andrews are fond of saying: “We’re here for the long haul.”
R
ROYANS - THE ROAD AHEAD
‘‘ WE’RE HERE FORTHE LONG HAUL
History has shown the Royan Group that continued investment in workshops, facilities, equipment and personnel best enables them to provide quality repairs, fast turnaround and minimal downtime. They are committed to continuing this into the future to ensure they maintain the level of service their customers require.
celebrating 70 years of service to the transport industrypage 22
> ROYANS IS COMMITTED TO INVESTING
IN THE BEST EQUIPMENT, FACILITIES AND PEOPLE
> ROYANS WILL ALWAYS BE THERE
WHEN CUSTOMERS NEED THEM MOST
CIB LEADING ACCOUNTANTS &BUSINESS ADVISERS
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Benchmarking
Business Start-Ups
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Self Managed Funds
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Xero Accounting Software
CIB ASSIST CLIENTS TO GROW & PROSPER BY PROVIDING CORE ACCOUNTING SERVICES & ADDITIONAL SERVICES SUCH AS
CONGRATULATIONS ROYAN GROUP ON 70 YEARS IN BUSINESS Congratulations on this outstanding achievement!
CLASS CARING ENJOYABLE RESPECTED SMART
T +61 2 9683 5999 W www.cibaccountants.com.au
AUSTRALIA’S LARGEST TRUCK & TRAILERACCIDENT REPAIR SPECIALIST
It was 1944 when Mr Bede Royan founded what is now Australia’s largest heavy duty truckrepair business, Royan Truck & Trailer Repairs. It’s a heritage we are proud of.
From humble beginnings in an old wood and coal yard in Parramatta, NSW, Mr Royan laid the foundations for the Royan Group of Companies which today is the largest commercial vehicle
accident repairer in Australia with branches in Sydney, Melbourne & Brisbane along with regional branches in Newcastle, Wagga Wagga and Dubbo. The Royan Group is uniquely positioned
to minimise your down time and get you and your vehicle back on the road.
The Royan Group remains family owned and operated.
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RECOVERY, REPAIRS & SALVAGE EMERGENCY HOTLINE FREECALL 1800 ROYANS
www.royans.com.auSydney • Melbourne • Brisbane • Wagga Wagga • Dubbo • Newcastle