Roy SunleyRoy Sunley

Chief Executive OfficerChief Executive Officer

Computeach Group Headquarters

West Midlands

Areas to Cover

Located in Dudley, West Midlands & Hammersmith London.

300+ Staff.

70 Field Selection Executives.

Computeach is one of the leading ‘Blended Solution’ IT Training Companies.

We deliver IT Training through fully supported and measurable distance learning.

Sales Routes to Market

Consumer

Telesales

Corporate Sales

Learndirect

Other Business Funded Sales

2004 Issues

110,000 Consumer Leads

280,000 Leads on Data Base

85,000 Contracts

5,200 Consumer Clients

20,000 Learndirect Students

3,000 Learndirect Contract Companies

IssuesIssues

No Alpha, Beta Lead Control

Limited Up Sell Capability

Limited Cross Sale Ability

No Automated E-mail Materials

Numerous “Hand-Built” Applications

Limited Up-grade Opportunities

Manpower Intensive

Zero Cross Referencing Students &

Companies

CRM System

Requirements

Partner Issues

Partner Strengths

PersonalCalls

WebLeads S

cribe

Enrolments

Finance

LMS

Call Centre System Telephony Mgr QAS & MapPoint Sales for Outlook Microsoft CRM

CRM System

CRM System

90 users across two locations

IPVPN connectivity

Telephony Integration using VoIP

280,000 Consumer Leads

85,000 Contacts

What has it done for us? Integrated Solution Alpha Leads Central Diarist Unit/On-Line Diaries Cross Selling Forecasts/Run Rates Leads to Appointments/Appointments to

Sale Sale to Cash in Bank/Finance Type New Telesales Unit Transparency of Leads & Sales

Control & RevenueControl & Revenue