routeware's solutions overview updated

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Exceptional ROI

Leading the Industry

Welcome to Routeware, the waste industry’s leading technology provider.

For more than 15 years, we’ve been providing innovative products to haulers with one sole purpose: to fully automate the waste workflow. Our hardware and software products are as powerful as they are full-featured. From intuitive, on-board computing to backoffice software that nearly thinks for you, Routeware takes the guesswork out of knowing what’s happening with your operation--and puts you in charge of everything.

With thousands of units in use and millions of customer transactions processed, Routeware has the experience to tackle any routing challenge that you face. With our products, you can finally see and manage everything that’s happening with your vehicles and drivers...and connect that information with every department in your hauling operation.

With Routeware, you can transform your entire business, create a faster, stronger response for your customers, and become a stronger, tougher competitor.

“One of the primary reasons we got Routeware was to reduce overhead, reduce time on the road, and to be able to maximize the productivity from our drivers, and that’s absolutely happened. We’ve used the Routeware system so much that I’ve lost count of how many times we’ve had great experiences with it.” - Joe Tynan, Cleanscapes

Why Fleet Automation?

Why Routeware?

• Productivity improvement• Decrease in fuel costs• Improved safety• Company expansion without increased

personnel• Driver visibility• Improved accountability• Full operational transparency• Performance metrics• Lower insurance premiums• Litigation avoidance

• At a glance visibility via the HeatMap• Over 1000 reporting views• Unmatched hardware options• Growth path opportunities• Hosting capabilities• In-house customer support• Trend and metric reporting• All solutions within one UI• Over 15 years dedicated to the Waste

Industry

TOTAL AUTOMATION

A Full Spectrum Backoffice System Features• GPS tracking• At-a-glance visibility - Live vehicle

tracking• Route alerts• Driver alerts• Customizable alert configuration by

user• Alert thresholds, custom by user

• Performance metrics• Customer service time• Commercial service time• Mapping module• Geofencing• Over 1000 pre-built report views• Ad-hoc data export• Roll off work order matrix and map• RFID

• Scales integration• Actuator arm detection• Text messaging to the driver• Driver kiosk• Route optimization integration• Expanded RMS interfaces• Routing/billing software integration• Route financials• One-click route audits

Actionable Data


Basic SolutionReal-Time VehicleTracking—And More

OverviewThe Routeware Basic system is the perfect answer for fleets who need real-time vehicle tracking.

Routeware Basic is an affordable starting point for companies who want real-time GPS tracking and state-of-the-art productivity reports that drive costs down and revenue up. Basic service features almost instantaneous start-up, ease of use, and a stepping stone to more advanced features as your needs grow.

Features• Real-time GPS monitoring• At-a-glance visibility via the Routeware HeatMap• Geofencing• Metric Zooms offering 30-day trends• Hundreds of pre-built reports• Animated route playback and breadcrumb trail profiling

Benefits• An affordable entry to Fleet Technology• Proactive indentification and management of fleet and driver

logistics• Know where your vehicles are—instantly• Utilize geofencing to determine authorized or unauthorized areas• Improved staff efficiencies in the office and vehicle• Easily upgradeable to the Premium Solution

► Live vehicle tracking

► Vehicle mapping

► Route playback capabilities

► Cross-platform upgradability

► Value-based GPS/AVL solution

► HeatMap and advanced reporting

Key Areas

Premium SolutionRouting, Work Orders, Alerts, Reporting...Routeware’s most advanced offering combines GPS tracking and reporting with live dispatching and routing. Rcore™, Routeware’s powerful on-board computing system, brings driver interaction, work orders, messaging, RFID, lift actuator sensors, cameras, scales, pump sensors, and more together in one interconnected solution. Capture billing in-formation at the point of service and relay it directly to your billing system. Receive a complete picture of your daily operations via this advanced solution.

Our technology helps increase top-line revenue and bottom-line profits by improving the efficiency of your key assets: backoffice management, driv-ers, and vehicles. We are committed to providing unmatched automation and operational efficiency with our fleet management solutions. Our core focus is to make our customers’ operations run ef-ficiently, effectively, and intelligently.

Service Verifications

On-Board Keyboard for Driver Comments

► Pickup, skip, and missed service profile

► On-route vs. off-route time tracking

► Landfill time and weight ticket entry

► Full documentation of extra trash collection

► Residential, Commercial, Roll off, and Recycling

► HeatMap and advanced reporting

Key Areas

Features• Hardware and software for office and fleet• Office HeatMap for all levels of Management• Military-grade on-board computing system with

solid state drive• Driver-friendly workload• Integration with office systems and SmartTruck

options• Live dispatching and real-time reporting

Benefits• Increase revenue and reduce costs• See all driver activity in real-time• Improve customer service relationships• Connect drivers, vehicles, and operations• Improve the safety of your drivers and vehicles

Multiple Hardware Options


SmartTruck Solutions

Photographic Proof of ServiceDigital cameras capture extras, container condition, proof of service, and more

Scales IntegrationContainer weight sent directly to the Rcore™ unit, then back to the office—in real-time

RFIDAutomatic service verification for every container, improving the accuracy of pick-up tracking and billing

Turn by Turn DirectionsProvides instructions to the driver’s next stop, spoken aloud by Rcore™ for safety

OverviewBuild on your Rcore™ platform with SmartTruck accessories from Routeware. Improve customer service, driver management, and route efficiency with powerful SmartTruck gear that’s easy to use and truck-tough. From cameras to RFID, every SmartTruck accessory is designed to cut costs and increase revenue—powerful financial benefits that you can take right to the bottom line.

Tools That Unleash Your Fleet’s Productivity

► Photographic proof of service

► Scales integration

► J1708/J1939 fleet maintenance

► RFID

► Mapping with turn-by-turn directions

Key Areas

Advanced Reporting

Measure Performance Metrics with over 1000 Reporting Views

Reporting ModuleRouteware comes with 1000+ report views so you can put all your collected data to work. Need to know which drivers are performing better or worse? Who strayed from or into a geofence? Who is running behind schedule? Routeware’s reports answer these questions with executives in mind. With a few simple clicks, get the information you need to streamline your operations, increase revenue, improve safety, and cut out fraud.

Find information on:n Idle time n Vehicle diagnostics n Driver rankings n Service history n Driver efficiency n Much more...

All reports are fully customizable and can be exported to Excel, CSV, and PDF.

HeatMapRouteware’s HeatMap is a powerful, easy to read dashboard that monitors virtually every aspect of your fleet within one screen. Where some solutions overload you with texts and emails requiring too many clicks to find the source of the alert, Routeware can help you spot issues faster—often before they cascade into big problems.

Use customizable alert thresholds to hold drivers accountable for the behaviors you care about. Real-time alerts on all metrics are easy to track visually: green is good, red is bad. Built-in mapping makes it easy to locate the drivers that catch your attention. Best of all? It can be scaled for your operation. Large fleets can pull the poorest performing drivers to the top of their list. Small fleets can assess the health of today’s operations without ever touching a keyboard.

Metric ZoomUsers can drill into any of the color-coded notifications on Routeware’s HeatMap and receive an instant mini-report. The Metric Zoom shows each event and vehicle location, plus 30-day trending reports to outline driver and vehicle performance. Compare a single event to a driver’s average and the average of the entire company—on any metric. Instantly get the mapping and reporting context behind every alert so you can make better decisions, faster.


In-Cab Choices

SmartTruck OptionsOptions

On-Board TouchscreensBasic In-Cab

RFIDJBus

Cameras

Scales

In-Truck Solutions

Telematics

collect information via the on-board system

connect the truck and office every two minutes

analyze data to make powerful business decisions

Mapping

Software Solutions Partner Data Sharing

Your Server or Cloud Hosting

Time Clock/Payroll

Dispatching, Alerts, Routing, Work Orders

Fleet Maintenance

Route Optimization

Pre/Post Trip

Advanced Reporting

Professional Services

Office Solutions

integrate effectively with other software programs

implement automation to transform the way you operate

improve your business at every level

Workflow Automation

Routing/Billing Interfaces

Your RMS


Customer Support

A Commitment to Service Every Day of the Week

OverviewMost vendors will talk about their great customer service. At Routeware, it’s more than just words on a page.

We live and breathe support.

Our company is built on the belief that frank, open dialog with our customers leads to innovation and better products. From an annual user group conference to manned phone lines, we are in constant contact with our customers, servicing whatever needs they may have. And we’re always looking for more ways to reach out and be accessible.

As you consider which routing platform is best for your hauling operation, take a close look at our support offering. We think you’ll be very pleased with what you discover: that support is not just a word. It’s our commitment.

Features• 24/7 service, 365 days a year• Telephone, email, and on-site support• Annual User Group Conference• Responsive RMA process• New product enhancements and releases throughout the year• Customer Zone - A dedicated section of our website• In-house repair facility

Benefits• Fast turn-around• Genuine responsiveness• Short time from feature request to delivery• Consistently updated products• A vendor who truly listens

About Us

Company BackgroundA Software Solutions Company Dedicated to the Waste IndustryOverviewIn 1999, a small group of waste industry veterans had a vision: to automate the entire waste collection workflow. Soon after starting, they realized something that would shape the direction of the company: trash collection varies from hauler to hauler and one size of product won’t fit everyone.

That idea gave birth to the product direction of the company: flexible platforms, easy-to-understand functionality, and a broad array of features. This gives our customers the freedom to design a system that models the exact way they collect trash, not force-fit themselves into a solution that doesn’t quite get them to the finish line.

From the beginning, Routeware has been laser-focused on the Waste Industry. Our sole mission is to automate the collection, transportation, and disposal of trash. Using our products, haulers become stronger, tougher competitors who transform every aspect of their operation.

If strengthening the driver/management relationship, increasing accountability, reducing costs, and improving the efficiency of your organization are important to you, give us a call.

Let’s start a conversation about how we can put the power of Routeware to work for you.

routeware's solutions overview updated

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