rookies and newcomers: the road to success investment insurance group sales people feasibility...
TRANSCRIPT
Rookies and Newcomers: The Road to Success
Investment
Insurance
Group Sales
People
Feasibility
Attractions Mix
Facility Design
Human Resources
Human Resources for FEC’s• Be strategic• Consider the entire life-cycle of
your employee• Be clear in your own expectations
of behavior • Know your resources• Don’t forget it’s “HUMAN”
Resources!
Human Resources
Employment Life Cycle• Hiring
• How/when/where will you get the word out?
• Applications – in person/online• Interviewing – asking the right questions• Tracking/Follow-up – no applicant left
behind
• Training• What do you want people to know?• How will you teach it to them?• How will you prove that they know it?
Human Resources
Employment Life Cycle
• Motivation• How will you maintain enthusiasm?• How will you train your front-line
leaders?• Discipline
• How will you hold people accountable?• What are you standards?• How will you maintain fairness?• Disciplinary matrix
• Termination• What are the laws in your area?• Not always a bad thing