role of the head nurse by d/ ahlam el-shaer lecture of nursing administration faculty of nursing...

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Role of Role of the the Head Head Nurse Nurse

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Role of Role of the the

Head Head NurseNurse

ByByD/ Ahlam EL-ShaerD/ Ahlam EL-Shaer

Lecture of Nursing Lecture of Nursing AdministrationAdministration

Faculty of NursingFaculty of Nursing

Mansoura UniversityMansoura University

Out LinesOut Lines

Definition of the head nurseDefinition of the head nurse Nursing Management LevelsNursing Management Levels Criteria for selection of the head Criteria for selection of the head

nursenurse Different roles of the head nurse:Different roles of the head nurse:

I Patient care Management.I Patient care Management.

II Staff management.II Staff management.

III Unit management.III Unit management.

Definition of the head Definition of the head nursenurse

The head nurse is a The head nurse is a professional nurse who is professional nurse who is responsible for one hospital responsible for one hospital unit, where nursing care is unit, where nursing care is providedprovided

The head nurse fills a first-The head nurse fills a first-line management position of line management position of the nursing management the nursing management levels. levels.

The head nurse is a link The head nurse is a link between top and middle between top and middle management levels and staff management levels and staff nursesnurses

Nursing Management Nursing Management LevelsLevels

Top management(director of nursing service department)

Middle management (nurse supervisor)

First line management (head nurse)

Criteria for selection of the Criteria for selection of the head nursehead nurse

11 - -Educational qualificationEducational qualification

22 - -Professional qualificationProfessional qualification

33 - -Personal qualificationPersonal qualification

Different roles of the Different roles of the head nursehead nurse

The head nurse has multi-roles in The head nurse has multi-roles in different areas in nursing as different areas in nursing as followsfollows::

II Patient care ManagementPatient care Management..

IIII Staff managementStaff management..IIIIII Unit managementUnit management..

I. I. Patient care Patient care ManagementManagement..

Head nurse must have a body of Head nurse must have a body of scientific knowledge and proper scientific knowledge and proper competencies to be able to usecompetencies to be able to use

the five steps of nursing process the five steps of nursing process and ensure that each staff nurse and ensure that each staff nurse is able to use nursing process to is able to use nursing process to

provide patient careprovide patient care

II. Staff II. Staff managementmanagement

A. Orientation of new staffA. Orientation of new staff

B. Staff utilizationB. Staff utilization

C. Time scheduleC. Time schedule

D. Patient assignmentD. Patient assignment

E. Staff supervisionE. Staff supervision..

F. Staff developmentF. Staff development..

G. Staff performance appraisalG. Staff performance appraisal

III. Unit managementIII. Unit management

11 - -Transcription of medical Transcription of medical prescriptionprescription . .

22 - -Maintenance of supplies and Maintenance of supplies and equipment equipment..

33 - -Maintenance of records and Maintenance of records and reportsreports..

44 - -Plant maintenancePlant maintenance55 - -Reception of visitorsReception of visitors..

66--Handling telephone messagesHandling telephone messages 77--Dietary and housekeeping Dietary and housekeeping

servicesservices..