role of mobile banking in present scenario index
TRANSCRIPT
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ROLE OF MOBILE BANKING IN PRESENT SCENARIOA PROJECT
In the subject of FINANCIAL SERVICES
SUBMITTED TO
UNIVERSITY OF MUMBAI
DEPARTMENT OF COMMERCE
2nd
Floor Ranade Bhavan University Campus Kalina Santacruz (E)
Mumbai 400098
FORSEMISTER - II
OF
MASTER OF COMMERCE
BY
NAFEES SHAFIQ SHAIKH
Roll No.41
Specialization: BANKING AND FINANCE
UNDER THE GUIDANCE OF
PROF. (Dr M.K DEKATE)
YEAR - 201213
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DECLARATION BY THE STUDENT
I, Kum/Smt/Shri, NAFEES SHAFIQ SHAIKH student of M. Com. Part-I Roll
Number of class 41, at the Department of Commerce, University of Mumbai do hereby
declare that the project titled, ROLE OF MOBILE BANKING IN PRESENT
SCENARIO submitted by me for the subject of Financial Services SemesterII during
the academic year 2012-13, is based on actual work carried out by me under the guidance
and supervision of Prof. (Dr M.K DEKATE).
I further state that this work is original and not submitted anywhere else for any other
examination.
DATE:
MUMBAI
Signature of Student
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EVALUATION CERTIFICATE
This is to certify that the undersigned have assessed and evaluated the project on
ROLE OF MOBILE BANKING IN PRESENT SCENARIOin the subject of
Financial Services submitted Kum/Smt/Shri NAFEES SHAFIQ SHAIKH, student
of M. Com. Part-I at the Department of Commerce, University of Mumbai for Semester -
II during the academic year 2012-13.
This project is original to the best of our knowledge and has been accepted for Internal
Assessment.
Internal Examiner External Examiner Director
Dr V. Deolankar
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University of Mumbai
Department of Commerce
Internal Assessment: Subject: FINANCIAL SERVICES
Name of the Student Class Branch RollNumber.
First name : NAFEES
Fathers Name SHAFIQ
Surname : SHAIKH
M. COM.
PART IBanking
and
Finance
41
Topic for the Project: ROLE OF MOBILE BANKING IN PRESENT
SCENARIO
Marks Awarded SignatureDOCUMENTATION
Internal Examiner(Out of 10 Marks)External Examiner
(Out of 10 Marks)
Presentation
(Out of 10 Marks)
Viva and Interaction
(Out of 10 Marks)
TOTAL MARKS (Out of 40)
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CONTENTS
SR.
NO.
PARTICULAR PAGE
NO.
CHAPTER -1 INTRODUCTION
1.0 INTRODUCTION 1-21.1 HISTORY 3-3
1.2 Features Of Mobile Banking 4-5
1.3 Objectives Of Mobile Banking 6-6
1.4 Importance Of Mobile Banking 7-8
1.5 Advantages & Disadvantages Of Mobile Banking 9-10
1.6 Mobile Banking Services 11-11
1.7 Scams Of Mobile Banking 12-14
1.8 Challenge For A Mobile Banking Solution 15-171.9 Employment Of Mobile Technologies In The Banking
Sector
18-19
1.10 Factors That Affect Mobile Banking Adoption 20-20
1.11 Mobile Banking Business Models 21-21
CHAPTER 2 MOBILE BANKING IN INDIA
2.0 Mobile Banking In India 22-22
2.1 RBI Guidelines For Mobile Banking In India 23-29
2.2 Perception Towards Mobile Banking 30-31
2.3 Mobile Banking On The Rise In India 32-34CHAPTER 3 OBJECTIVES OF THE STUDY,RESEARCHMETHODOLOGY,SUMMARY OF THE
STUDY,CONCLUSION3.0 Objectives Of The Study 35-35
3.1 Research Methodology 36-36
3.2 Summary Of The Study 37-37
3.3 Conclusion 38-39
APPENDICES
1 Abbreviations Used In The Project 40-40
2
Bibliography41-41
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CHAPTER -1
INTRODUCTION
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CHAPTER 2
MOBILE BANKING IN INDIA
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CHAPTER 3
OBJECTIVES OF THE STUDY,
RESEARCH METHODOLOGY,
SUMMARY OF THE STUDY,
CONCLUSION
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APPENDICES
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ABBREVIATIONS USED IN THE
PROJECT
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BIBLIOGRAPHY