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Rocking the Connected Healthy Home

PRESENTER

Christ Otto

SVP Business & Product DevelopmentMobileHelp

@MobileHelpNow

#DigitalHealthCES

Technologies To Keep You SafeMedical Alert Systems – get you help fast in a medical emergency

Mobile systems get you help on the go

Auto Fall Detection - 1/3 of seniors 65+ will fall each year

Mobile Auto Fall Detection – because over 40% of those falls will

happen outside home

http://losscontrol.westfieldinsurance.com/general-industry-safety/

Proactive Technologies Keep You Safer

We know that getting help quickly results in better outcomes, but proactively

addressing the catalysts for falls can help prevent an accident in the first place.

Medication reminders – because medication errors

are the major cause of falls.

Activity Tracking – because being active is important

to maintaining balance and preventing falls.

Keeping You HealthyWhile reacting to accidents quickly can save lives, it is chronic disease that is the primary cause in 7 out of 10 deaths.

And managing chronic disease is costly…

Annual cost of more than $2.5 Trillion

http://www.cdc.gov/chronicdisease/overview/http://www.fightchronicdisease.org/latest-news/130-million-americans-chronic-disease-cost-more-25-trillion-annually

Who can benefit from a connected home?

People who are managing a chronic condition can benefit from the proactive health benefits of being connected.

http://www.cdc.gov/chronicdisease/about/multiple-chronic.htm

Benefits of Remote MonitoringConnecting patients to in-home monitoring can positively affect their well being –

they spend fewer days in bed care, return to the hospital fewer times and are more

satisfied.

Technologies to keep you Healthy

By the end of 2015 there were an estimated 2.5 million cellular connected medical devices.

And their impact was clear.

http://healthdecide.orcahealth.com/tag/infographic/

Designing the future of medical alert systems

Cellular Connectivity

Remote one-button press emergency access

Invite family and other caregivers to connect viaMobileHelp Connect

Receive refill reminders from your pharmacy app

Stay sharp with cognitive games and puzzles

Touchscreen Cellular In-home Base Stations are Replacing the

Traditional Devices

Seamless Integration of Technology and Design

• Base stations should not look like invasive species in your home environment

• Intelligent monitors and objects should disappear around us

• It should not be evident to visitors that you are monitoring your health

Wearable technologies will become the interface between us and those environments.

Designing what users actually want…

• Products we desire and enjoy interacting with – getting into the mindset of the user

• Products that improve our overall well being and our mood

• Thoughtful design processes that consider end user personas and empathy mapping

• Meeting users right where they are

Designing for People, Not Technology

“How do we make it their friend, their coach and their guardian angel where they feel like they can't ever be without it?”

Bruce Claxton FIDSA

Design Thinking and Innovation

Developing Usable Interfaces Developing User Interfaces that are:

• Evident

• Predictable

• Not intimidating

• Understandable across a range of ages and abilities

• What are they familiar with – what is their mental

model?

• Ease of use transforms to joy of use

Get PersonalGathering biometric information should be:

• Automatic• Seamless• Personal

Feedback and Action plans based on your data should also be:

• Automatic• Seamless• Personal

What does the data mean to you and your particular condition and goals?

Devices need to not only be useful but inspire us to be betterInteractive Connected Devices:

• Connect to health care providers to deliver

personalized health plans

• Give positive feedback

• Urge you onward

• Deliver automatic health directives that alert you

when something is amiss and direct you as to what

to do about it

Not Just Keeping You Connected – Empowering you to be in charge

Devices that report your every movement can be accepted as a safety net or be perceived as downright creepy. These drawbacks can quickly become barriers to adoption if we don’t guarantee you control of your castle – and your own privacy.

• Maintaining personal privacy is a must – keep you in control• You control who is invited in to your circle• Gamification features will help keep your mind sharp

Seamlessly Blending Wearables Wearing a monitoring device should not be obvious – it should blend with your style and your activity.

Seamlessly Blending Wearables “Wearable devices have until now been designed mainly from the perspective of technologists. But technology is not enough. Technology solves problems, improves our daily lives, and allows us to explore new possibilities.”

Credit: Saverio Romeo, Principal Analyst Beecham ResearchMORPHING TECHNOLOGY AND AESTHETICS FOR THE FUTURE OF WEARABLE DEVICES - Wearable Devices – From Science Fiction Stories to the Internet of Things Vision

“But technology does not tap into emotions or spark feelings. Only a sense of beauty can do that. And only aesthetics can resonate with that sense in order to make an object desirable.”