rock eagle thursday presentation
DESCRIPTION
This is an information technology update to the University System of Georgia community provided as a keynote at the 2013 Rock Eagle Annual Computing Conference.TRANSCRIPT
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Student Success: An Update to the USG IT Community
Dr. Curtis A. Carver Jr.Vice Chancellor and CIO
Board of Regents
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Agenda• System Update
• Georgia Student Success
• Future Trends
• Services Update
• Questions, Comments, a Conversation
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ITS ServicesService Availability Service Availability
Data Analytics 100.00% Governor’s Data 100.00%
Distance Ed 99.93% LMS 99.99%
Email 99.98% PeachNet 99.98%
Financials (iS) 99.82% SharePoint 100.00%
Financials (PS) 99.88% Student Advising 99.95%
GALILEO 100.00% Student Info System 99.89%
GIL 100.00%
2013 GTA Innovation Award: The Point
2013 Information Week Top 500: #9• Highest Ranked Educational Company• Highest Ranked Georgia-based Company
2013 20 Best Ideas to Steal: INGRESS
2013 ED-Tech Cover Article: PeachNet
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GEORGIA STUDENT SUCCESS
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Source: OECD Education at a Glance (2008); U.S. Census Bureau; American College Survey
Percent of Adults Age 25 to 34 Holding an Associate’s Degree or Higher
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http://www.oecd.org
The Organization for Economic Co-operation and Development
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Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
USG must provide multiple pathways and educational experiences to
meet the needs of our students and the state.
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Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
These pathways and educational experiences influence and improve other experiences.
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Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
I need a low cost, flexible higher educational experience
that fits the rest of my lifestyle.
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Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
I need an educational experience utilizing the latest
technologies and graduate with no debt.
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Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
I need a selective higher educational experience at one of the best institutions in the
world.
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Student Success
Delivery System
Affordable Resources
Faculty Engagement
Student Support
Network
Assessment
Analytics
Mobile
ID Management
Financial Model
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FUTURE TRENDS
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Security
Business Intel
Real-Time
LocationSocial
Privacy
Global
Consumerization
Cloud
Big Data
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PREMISE 1: GROWING THREAT
This space for rent by Chinese National Army. Please contact Dr. Curt
Carver as we can read all his email anyway.
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Emerging Threats(on a scale of 1 to 10)
10 United States, United Kingdom, Russia
11 China
3 Iran
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Can You Defend Against 100,000 Professionally
Trained Hackers?
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Consider Mandiant Report on AG1
• Believed to be People Liberation Army Unit 61398.
• State sponsored, state funded, state secret.
• Since 2006, they have compromised 141 companies spanning 20 major industries.
• Maintained access for an average of 356 days. Longest measured access was 1,764 days.
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Focus on Nation States
If a nation state wants to break into your system,
will they?
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Quiz
• Question: What happens if you Google a system error?
• Answer: Nation states run a site that provides guidance on answering a system error while attacking your computer.
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First Rule of the InternetAgreement does not scale
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Effect of the WWW on the Normal Curve of Behavior?
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It is the best of times, for morons and geniuses alike.
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Quick Recap
We live in a world of growing threats where a battle for the truth rages conducted by morons and geniuses alike, operating from safe havens created by a flattening of the norms of human behavior which threaten the very existence of mankind…. [run-on but
very depressing sentence continues]
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Emerging OpportunitiesWell, we have the geniuses….
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6.8 billion people….
5.1 own cell phones….
4.1 own toothbrushes….
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Security
Business Intel
Real-Time
LocationSocial
Privacy
Global
Consumerization
Cloud
Big Data
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SERVICE UPDATE
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Desire2Learn• On budget and on time• Strong adoption by campuses– 100% system availability in first year– 50 million hits a day on ITS hosted services –
more than 160 times a day per student– 15,000 concurrent sessions at any given time
• Version 10.3 release in December
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Desire2Learn
• Intelligent agents available now (think free predictive analytics)
• 7, 8, 9 campuses implementing D2L analytics• Functionality Support (think open enrollment)• MOOC Support (particularly state MOOCs)– Need more student registration support– Need more peer assessment support
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Central Banner• New Banner Managed Services going very well: – Campus control, cost effective, high availability – 9 institutions in new model– Two more 2 institutions transitioning in FY15
• 1/3 of Banner Georgia Mods retired allowing increased focus on important mods like HOPE.
• Increased communications with campus communities on desired functionality.
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Banner Contract• Up for renegotiation in 2017.
• Campuses who bought services are contractually bound to those services until 2017.
• There is limited flexibility to prematurely curtail the contract.
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DegreeWorks• All USG and TCSG institutions are
utilizing this software.
• 11 institutions are hosted by ITS.
• Complete campus control and lowest possible cost.
• Scribing available at no additional cost (2 scribes).
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PeachNet• Major Upgrade to backbone underway
from 2 -> 10 Gbps.• Dual homing of institutions bid and work underway.• Working on finding a dual path to the
last institution (Coastal).• Department of Education is likely join PeachNet in
FY15. Will create tremendous opportunities forUSG.
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PeachNet• Storage as a service• Backup as a service• Virtual Data Centers as a service• Virtual Computers as a service (maybe, soon, you
tell me)
• Services run about 25% less expensive than Amazon.
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GALILEO
• New GALILEO Discovery Tool (think Google of Steroids)
• Possible reinvestment in GALILEO– Focus on affordable resources– New Library Management System– Possible greater inclusion of other educational
state agencies
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Other TopicsConsumerization of IT• Bring Your Own Device
Standard• Cell Phone Stipends• Mobility– Ellucian– N2N
• IT Handbook– Change Management
• Data– Regent Mobile App– Desire2Learn– Banner
• Cloud– PeachNet– Amazon, Microsoft 365,
Google, PeachNet
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Questions, Comments, A Conversation?
Dr. Curtis A. Carver Jr.Vice Chancellor and CIO
Board of Regents