robot - overcoming the ibm i knowledge gap
TRANSCRIPT
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Overcoming the IBM i Knowledge GapWhat to Do When Your IBM i Talent Retires
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YOUR HOSTS
Chuck LosinskiDirector of Automation Technology
HelpSystems
Broadcasting live from Eden Prairie, Minnesota USA
Tom HuntingtonExecutive Vice President Technical
SolutionsHelpSystems
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•What We Are Seeing in the Marketplace• Interview with Jim Buck, IBM i Champion and Educator•How Automation Can Help Fill the Gap• Live Demo
PLAN FOR TODAY
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IT INITIATIVESTop Concerns for the Future
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STAFF ON IBM i
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CONSIDERING OUTSOURCING?
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Is Automation a Big Focus?
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Opportunities and Project Backlogs
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Programming Languages for IBM i
UP NEXT...
IBM Champion, Educator, and President of WMCPAInterview with Jim Buck
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INTERVIEW WITH JIM BUCK
Jim Buck
Instructor of I.T. at Gateway CollegeIBM Certified System Administrator, RPG Programmer
President – Wisconsin Midrange Computer Professionals Association
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1. Mentor new talent, pair up with business logic experts in I.T.2. Look for, contact, and adopt a local 4-year or technical college3. Be open to new programming technique and tools (RDi/Eclipse)4. Reach out to local schools and offer internships5. Continue your own education on the capabilities of the platform6. Consider tools to assist your IBM i staff
TAKE AWAYS, OUR RECOMMENDATIONS
UP NEXT...
How Automation Tools Can Help Fill the Gap
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The Automation Mind-Set
10. Management by Exception – this is the goal
9. Eliminate Run Books and Manual Procedures – start here
8. More Rules, More Automation – keep fine tuning
7. Build Exception-Based Notification – no time for normal
6. Automate SLAs – tedious and error-prone if manual
5. Put Automation in Your Job Title - this adds legitimacy
4. Empower Your Operators – educate them on the tools
3. Keep It Simple – complex is easier to break
2. Keep an Automation List – identify processes needing attention
1. Train Developers in Automation – developers are key to success
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Backup and Recovery
Workload Automation
Report Management
Partition PerformanceAutomated Monitoring
and Notification
ROBOT AUTOMATED OPERATIONS FOR IBM i
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BUSINESS PROCESS AUTOMATION WITH ROBOT
Batch Automation
Robot Replay
Robot Schedule Enterprise
Robot Schedule
EnterpriseOne + SAP Interfaces
Interactive
…and FTP
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AUTOMATE DEPENDENCY PROCESSING
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SLA MONITORING AND NOTIFICATION
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EXCEPTION NOTIFICATION – ROBOT SCHEDULE
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Automated Message, Resource, and Application Error Log Monitoring
Resources:Devices,subsystems,jobs, job queues,CPU, HTTP,MQSeries
Logs:QAUDJRNFTPQHST
MessageQueues:QSYSOPR…
Robot Console Robot AlertTwo-Way
SMTP/POP3, SNMP, SMS
Automate or Escalate
Message Center
Application Logs:WebSphereSAPDominoJava
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EXCEPTION NOTIFICATION – ROBOT CONSOLE
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Combined Robot Schedule and Robot Network Operations ConsoleSee your schedule and system performance all in one place!
SINGLE PANE OF GLASS
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• Process Automation• Monitoring and Exception Notification• Automated Backups and Volume Tracking
LIVE DEMO
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RECAPQuestions and Answers
•What We Are Seeing in the Marketplace• Interview with Jim Buck, IBM i Champion and Educator•How Automation Can Help Fill the Gap• Live Demo
HelpSystems Corporate Overview. All rights reserved.
HelpSystems Solutions Portfolio
• Enterprise Scheduling and Business Process Automation– IBM i, AIX, UNIX, Linux, Windows
• Monitoring (IBM i, Linux, AIX, Windows)• Security and Compliance (IBM i, AIX, Linux)• BI and Data Warehouse (IBM i)– Modernize your data access
• Document Life Cycle Management– Electronic forms, signature, work flow, distribution
• Network Monitoring• Backup and Recovery (IBM i)• SLA Issues
WHAT I.T. PROBLEMS DO WE SOLVE?
© HelpSystems. Company Confidential.05/01/2023 26
HelpSystems Corporate Overview. All rights reserved.
Thank you for attending!
Contact InformationWebsite:www.helpsystems.com/robot
Telephone:800-328-1000 sales+1 952-933-0609 support
Presenters: [email protected] [email protected]
Chuck LosinskiDirector of Automation Technology
HelpSystems
Tom HuntingtonEVP Technical Solutions
HelpSystems