rms 2.0 trish leahey cio australian research council
TRANSCRIPT
RMS 2.0
Trish Leahey
CIO Australian Research Council
Did you know?
• We have had 301,584 visits to RMS 2.0• An average of around 3,000 visits per day• Included in the statistics above:
– 92,521 iPad hits– 41,331 iPhone hits.– 27,280 hits from Android phones/tablets.
Why are we on this journey?
What we have done.
What we are doing. Next Steps
Overview
Why are we on this journey?• Single stack platform• A reduction in manual processes• Improved data sharing• Compliance with Government Guidelines• Improved transparency in grants management processes• Represents a major change program for the ARC and our
Stakeholders
Our relationship!• Of course none of this is possible without your
consultation and cooperation• The ARC value the relationship between us:
– Allows you to provide feedback to us so we may continuously improve the service we provide to you
– Allows us to inform you of updates, changes and other relevant information that may affect you
What have we done?• Functional system releases:
– RMS 2.0 ‘go live’ 21 August 2014 – submissions– Assignment, Assessment & Rejoinders (AA&R) Release – Submissions, AA&R update
• Institutional Liaison Officer (ILO) Group Set up– Conduits of information between ARC and Research Offices– Teleconferences with ILO groups at each functional release
• 15 August (RMS 2.0 release) • 13 and 14 October (AA&R)• 25 November Submissions, AA&R update
What have we done?• RMS 2.0 internet page
– Updates – Changes– Outages– Contacts– User guides
• Consultation and Communication– Effective stakeholder engagement based on cooperation and
consultation
Improvements• The ARC Help Desk has received around 2,500 queries in relation to
RMS 2.0– Locked accounts– Log in issues– Reset passwords
• We have already rectified the login issues by providing account lockout information on RMS 2.0 screen. It now advises you of how many attempts you have remaining and if your account is locked
• Users will now be notified when an email has been sent following a password reset
What are we doing?• Consultation and communication• Selection meeting functionality• Announcement functionality• Reporting and Analytics• Post Award
Next Steps• Consultation and communication• Updates and improvements to end of year
reports process
