rjr camel cms cx3 moderator 072214
DESCRIPTION
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Camel.com CX3 CMS : Talkback ModeratorUX: Wireframes v1.0
Page 1 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Talkback Moderator
Camel.com CX3 CMS : Overview, Stories and DefinitionsUX: Wireframes v1.0
Page 2 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
As a Reviewer:
• Publish or unpublish ATC user comments based on their content.
• Watch an ATC user so that their comments are subsequently flagged in all queues.
• Send a private or private message to an ATC user so that they know why their comment was unpublished.
• Flag a comment as requiring resolution for cases where another authority is required to resolve or otherwise make a decision on the comment.
As a Moderator:
• Publish or unpublish ATC user’s comments based on their content.
• Respond to an ATC user public or private on the Camel website using a public message so that all ATC users reading the comment thread can benefit from the response.
• Send a pre-approved private message to an ATC.
• Set Sentiment on a comment for reporting.
• Choose Primary Tags (General, Inquiry or Feedback) to a comment or gallery for reporting.
• Add descriptive Secondary Tags to a comment or gallery for reporting.
• Watch an ATC user so that their comments are subsequently flagged in all queues.
• Flag a comment as requiring review for cases where a Reviewer is required to make a decision on how to treat the comment.
• Publish a comment or gallery as featured content.
Stories
As an ATC user:
• I know that Camel is reviewing my comments and will respond if I have questions.
Definitions
Pending Moderation
• When a comment first enters the Moderator’s queue.
Pending Review
• When a moderated comment is sent to the Reviewer’s queue.
Reviewed
• When a comment task is resolved and was completed by a Reviewer.
Moderated
• When a comment task is resolved and was completed by a Moderator.
Priority
• A comment can be:
• High/Red (requires immediate review)
• Medium/Yellow (requires review)
• Low/Green (requires review)
Publish
• A comment can be:
• Publish (visible on the website)
• Unpublish (not visible on the website).
Watched
• An ATC user can be:
• Watched (subsequently their comments are automatically flagged in all queues)
• Watch (not flagged)
Featured Comment/Gallery
• Publish a brand approved ATC comment/gallery ti a blog or program to appear in the “Featured Section”
Overview
The CMS/CX3 Talkback Moderator will allow the moderator and reviewer to manage content generated by ATC’s on the website.
Moderator will sift through comments/content and establish whether each piece of content is appropriate per the Submission Guidelines. The Moderator is able to publish or un-publish every comment.
Moderator also has the ability to reply to ATC content by leveraging already approved brand materials.
The Moderator will always be coming from a consistent and comprehensive place when providing solutions and answers to ATC users.
Definitions
Sentiment
• Describes the Sentiment of a comment. May be:
• Positive
• Neutral
• Mixed
• Negative
Message
• A message can be:
• Public (appears publically on the website)
• Private (is sent privately to an ATC user)
Tag
• Describes a comment; Moderator generated and defined.
Primary
• General (Default), Request, Feedback
Secondary
• See tag manager
View Thread
• A thread can be:
• View original comment in conversation thread
Camel.com CX3 CMS : Moderator, Reviewer and ManagerUX: Wireframes v1.0
Page 3 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Moderator users will be able to:
• Log In
• Choose Role
• Filter
• Search
• Sort
• View Comments
• View Galleries
• Send Public or Private Message (Optional)
• Tag Primary
• Tag Secondary (Optional)
• View Thread (Optional)
• Set Watch User
• Set Priority
• Publish or Unpublish Comment
• Set Sentiment
• Finish Task
• Send to Reviewer
Reviewer users will be able to:
• Log In
• Choose Role
• Filter
• Search
• Sort
• View Comments
• View Galleries
• Send Public or Private Message (Optional)
• Tag Primary
• Tag Secondary (Optional)
• View Thread (Optional)
• Set Watch User
• Set Priority
• Publish or Unpublish Comment
• Set Sentiment
• Finish Task
Moderator
• Moderator monitors all live comments across the website. Relevant comments will be selected under the Detail pane for response and handled according to their Primary Tag, Priority, Sentiment and Watch users.
• The Moderator will be able to select task, select specific content and view their tasks on what they have to do that day. They can select and view All Comments, view Galleries, view Watched users, view and set high, medium or low Priority, and search comments.
• The Moderator will be able to evaluate and respond to comments, Publish, Unpublish, add Watched User, add Sentiment, send a Public or Private Message, add Tags, and view in context of comment thread for all user-generated comments on the website.
Reviewer
• New ATC comment that appears on the Reviewer queue will be coming from the Moderator.
• The Reviewer will need to resolve the issue. Resolved comments will be displayed for the History tab. Reviewer can respond to Moderator’s response by email messaging, keeping an open communication between Moderator and Reviewer.
• Is a user that reviews the Reviewer queue that was sent by the Moderator.
Manager
• Moderator or Reviewer roles will be able to manage tags and messages. All tags and messages will be availiable for when Moderation is needed.
Manager users will be able to:
Tag Manager
• Add Tags
• Edit Tags
• Filter
• Search
• Sort
• Pagination
Message Manager
• Add Messages (Topic, Response
• Add Category
• Add link
• Edit Messages (Topic, Response
• Edit Category
• Edit Link
• Filter
• Search
• Sort
• Pagination
Camel.com CX3 CMS : LoginUX: Wireframes v1.0
Page 4 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
PLEASE LOGIN
USER NAME
PASSWORD
LOGIN
Forgot your password
Remember me next time
Invalid Password
Invalid User Name
CX3 LOGOCX3 LOGO
Camel.com CX3 CMS
http://www.tobaccopleasure.com
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Guest
Not Logged In
1.0
1.1
1.2
1.3 1.4
1.5
1.0Access to the CMS tools require a separate login from that provided by the
Active Directory Authentication (ADA). User and group management is
administered within the CMS. Displays CX3 graphic and Please Login copy.
1.1 Enter user name (Max character count 20) TBD
1.2 Enter password (Max character count 20) TBD
1.3 User can select check box for saving their user name and password
1.4 User can select login to enter into the CMS
1.5 User can recover password through current CX3 access method
1.6 Error state for entering user name or password
1.6
Camel.com CX3 CMS : Forgot Your PasswordUX: Wireframes v1.0
Page 5 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
PLEASE LOGIN
USER NAME
PASSWORD
LOGINI forgot my user name/password
Forgot Your Password
Old Password
New Password
Retype Password
User NameName
User Name Username
SAVECANCEL
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGOCX3 LOGOANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes:
1.0
GuestNot Logged In
1.6
1.4
1.1
1.2
1.3
1.5
1.0 Forgot your password title
1.1 User enters old password (Max character count 20)
1.2 User enters new password (Max character count 20)
1.3 User retypes new password (Max character count 20)
1.4 User to select Cancel button to exit screen
1.5 User to select “Save” button to save their new password
1.6 User to select “X” button to close screen
Camel.com CX3 CMS : Moderator Dashboard NavigationUX: Wireframes v1.0
Page 6 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
CX3 LOGO
Main Menu
CX3 LOGO
Dashboard
Moderator
Reviewer
Manager
Reports
CONT
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO
CONTENT
Dashboard
Camel.com CX3 CMS
http://www.tobaccopleasure.com
History
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1
21
Main navigation can be contracted so that only primary navigation icons are visible. On hover the menu will display and allow selection.
2Primary navigational element expanded. User can select main menu icon to open or close. Once opened they select to view their dashboard.
Camel.com CX3 CMS : Moderator NavigationUX: Wireframes v1.0
Page 7 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Comments
Galleries
Dashboard
Moderator
Reviewer
Manager
Reports
Main Menu
CX3 LOGO
Dashboard
Moderator
Reviewer
Manager
Reports
CONT
CX3 LOGO
CONTENT
Main Menu
CX3 LOGO
CONT
Comments
Galleries
Moderator
Motto Motto
History
History
Camel.com CX3 CMS
http://www.tobaccopleasure.com
Camel.com CX3 CMS
http://www.tobaccopleasure.com
Camel.com CX3 CMS
http://www.tobaccopleasure.com
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1 2 3 1 User to select Moderator to view hidden content in expanded view
2Primary navigational element expanded. User can select main menu icon to open or close. Once opened they select to view the Moderator Navigation. Under the Moderator, user will have Comments, Galleries and Motto.
3Main navigation can be contracted so that only primary navigation icons are visible. On hover the menu will display and allow selection.
Camel.com CX3 CMS : Manager NavigationUX: Wireframes v1.0
Page 8 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Tag Manager
Message Manager
Dashboard
Moderator
Reviewer
Manager
Reports
Main Menu
CX3 LOGO
Dashboard
Moderator
Reviewer
Manager
Reports
CONT
CX3 LOGO
CONTENT
Main Menu
CX3 LOGO
CONT
Tag Manager
Message Manager
Manager
History
History
CX3 LOGO
Camel.com CX3 CMS
http://www.tobaccopleasure.com
Camel.com CX3 CMS
http://www.tobaccopleasure.com
Camel.com CX3 CMS
http://www.tobaccopleasure.com
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Manager
Logged In
12 3 1 User to select Manager to view hidden content in expanded view
2Primary navigational element expanded. User can select main menu icon to open or close. Once opened they select to view the Manager Navigation. Under the Manager, user will have Tag and Message Manager.
3Main navigation can be contracted so that only primary navigation icons are visible. On hover the menu will display and allow selection.
Camel.com CX3 CMS : Open Navigation StatesUX: Wireframes v1.0
Page 9 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Reports
Tag Manager
Message Manager
Manager
Motto
Comments
Galleries
Dashboard
Moderator
Reviewer
Dashboard
Galleries
Motto
Tag Manager
Manager
Comments
Dashboard
Moderator
Reviewer
Editor
Add Window Shade
Add Blog
Moderator Reviewer
Editor
Tag Manager
Message Manager
Manager
Reports
Blog List
Window Shade List
Dashboard
Window Shade List
Blog List
Reviewer
Reviewer
History History
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Guest
Not Logged In
1.0 2.0
3.0 4.0
1.0Expanded states for the Moderator to access: Dashboard, Moderator (Comments,
Galleries and Motto), Reviewer, Manager (Tag and Message), Reports and History
2.0Expanded states for the Reviewer to access: Dashboard, Moderator, Reviewer
(Comments, Galleries and Motto), Manager, Reports and History
3.0Expanded states for the Editor to access: Dashboard, Editor (Blog List, Add Blog,
Window Shade List, Add Window Shade), Manager (Tag)
4.0Expanded states for the Reviewer to access: Dashboard, Reviewer (Blog List,
Window Shade List)
Camel.com CX3 CMS : Moderator DashboardUX: Wireframes v1.0
Page 10 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
DashboardInbox
TIAP Blog Post #4Comments
SNUS Ad CreatorGalleries
SNUS Ad CreatorComments
Comments
Galleries
Most Recent UpdatesMain Menu
Moderator
Reviewer
Administrator
ReportsFind It, Map It, Share ItComments
Daily SparkComments
0total
000
000
Go To
Go To
Go To
Go To
Go To
Motto 000
History
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes:
1.2 1.4
ModeratorLogged In
1.3 1.5
1.6
1.0
1.1
1.0Once logged in, user will be able to view their user name. They will also have access to log out of CX3. Help function could be links or files to download TBD
1.2 In the inbox view user will be able to view number of counts. If user rolls over the total number they will be able to view accurate total number
1.1The dashboard view surfaces various content and data items for quick viewing and/or access to editing/creating. The items displayed may not reflect the final items delivered.
1.3In the inbox view user will be able to view individual number count for Comments, Galleries, Motto and Total of all. Numbers can increment up to 3 numeric placement.
1.4Most Recent Updates displays a listing of those content items that were most recently updated.
1.5 Items reflected can be any item that is user generated content within the Camel.com and SNUSNation site.
1.6User will be able to select the “Go To” button for quick access to specific program within the system
Camel.com CX3 CMS : Moderator - Comments SearchUX: Wireframes v1.0
Page 11 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
Comments
Galleries
Motto
Inbox - Comments (total) 0
History
Search Comments for Sort by ApplyClear
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes:
1.1
ModeratorLogged In
1.0
1.0
Once user selects Moderator and Comments, all comments will be populate to the right. To change the selected Task for Moderation, simply click on the name of the Task you want to go to. This will reload the page for that Task, and then the Program list will be populated for that Task. Only one task can be selected at a time.
1.1When the page initially loads, user is in the Inbox, which is the default for this task. This will display the total number of comments. INBOX - This holds all of the Comments/Content that have not yet been moderated or reviewed.
1.2
Searching is applied to the Comments/Content for the task you have selected that meet the filter criteria you selected. It allows user to further refine the Comments/Content items displayed. Search criteria displayed in the dropdown can be applied as follows: Comments/Content - User must provide at least 5 characters and no more than 50 characters. Alias - User must provide at least 3 characters and no more than 50 characters. PID - User must provide at least 4 characters and no more than 9 characters. Execute the search by clicking the magnifying glass or by pressing the Enter key on the keyboard. For the Enter key to work, the text box must be the active control. Clear the search by pressing the Escape key on the keyboard. For the Escape key to work, the text box must be the active control. You can also clear the search by clicking the RESET button located in the filter criteria section.
1.3
Sort by: Most Recent, Ascending or Descending. The sort criterion allows user to change how the Comments/Content items are sorted. Comments/Content are initially defaulted and sorted by Date Posted in DESCENDING order when clicking the APPLY ALL button located in the filter criteria section. Selecting DESCENDING Comments/Content will display from (Z-A). Selecting ASCENDING Comments/Content will display from (A-Z).
1.4 Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.5 Clicking the APPLY button will load the Results Viewer with the items that match the filter criteria.
1.7 User can view number of comments on a page by 10, 20, 50, 100, 200
1.8
User can select the batch button for more efficient moderation to clear their que. Deafault settings are needed to accommodate this, includes: Primary Tag - General, High/Red Priority - Negative sentiment set as unpublished, Medium/Yellow Priority - Neutral sentiment set as publish, Low/Green Priority - Neutral sentiment set as publish.
1.6
User can select and view Watched Users that will preview below. Watched User are displayed with a light yellow background color. When selecting the WATCH/WATCHED USER status of a user, will see ALL comments posted by that user will be displayed. This is because you are watching the “user” and not the comments, so the setting is applied to the PID of the user.
1.2 1.3 1.4
1.7
1.5
1.6
1.8
Camel.com CX3 CMS : Moderator - Comments Search Cont'dUX: Wireframes v1.0
Page 12 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
Comments
Galleries
Motto
Inbox - Comments (total) 0
History
Search Comments for Sort by ApplyClear
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0
User can use pagination to view more comments, by selecting the previous, next
or type into an open type field to go to specific page
Displaying numbers that are 5 or less. Arrows will be grayed out unless using an
double ellipsis's
If one number is displayed
< 1 >
if two numbers are displayed
< 1 2 >
If three numbers are displayed
< 1 2 3 >
If four numbers are displayed
< 1 2 3 4 >
If five numbers are displayed
< 1 2 3 4 5 >
Displaying numbers that are 6 or greater.
If user selects numbers one or two will only view one ellipsis's.
< 1 2 3 … 6 >
If user selects three or greater numbers they will view two ellipsis's.
< 1 … 2 3 4 … 30 >
If user selects twenty eight or less numbers they will view two ellipsis's.
< 1 … 27 28 29 … 30 >
If user is at the end of the number set numbers twenty nine and thirty will only
view one ellipsis's.
< 1 … 28 29 30 >
1.0
Camel.com CX3 CMS : Moderator - CommentsUX: Wireframes v1.0
Page 13 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
General Request Feedback High Med
User NamePID # 000000
Taste It All 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
General Request Feedback High Med
View More
Click to view tools
WATCH
WATCH
Dashboard
User NamePID # 000000
Taste It All (Program)
Main Menu
Moderator
Reviewer
Manager
Reports
Comments
Galleries
Motto
2/25/14 4:43pm
Question: dolor sit amet, consectetur adipiscing elit. Proin a egestas justo.
Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at,
View More
Inbox - Comments (total) 0
General Request Feedback High Med Low
WATCH
History
Search Comments for Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Clear
✓
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0
1.1
1.2
1.3 1.4
1.5
1.6
1.0
User selects comments. Simple moderation includes:Change WATCH/WATCHED USER status, Set Primary Tag, General, Request or Feedback, Set Comment/Content PRIORITY to Red (High), Yellow (Medium) or Green (Low). Reviewer will not be able to set Priority or Sentiment.
1.2
Setting the WATCH/WATCHED USER status results in the following: WATCH - The Moderator feels that the user is not disruptive and is not a possible threat.WATCHED - The Moderator feels that the user is disruptive or a possible threat and want them flagged whenever they post within the site.
1.3 User can select Primary Tags will be associated with General, Request or Feedback.
1.4
Primary Tags will be associated with General (Default), Request or Feedback.
Setting the PRIORITY will results in the following:
RED (High) - The Comment/Content will be immediately unpublished/hidden. If the Moderator has a question about unpublished/hidden Comment/Content, it can be sent to the Reviewer for further evaluation. The Reviewer will have an opportunity to take a second look and ultimately resolve it. When a Comment/Content is unpublished/hidden, the user will be alerted that their Comment/Content has been removed and a “Private Message” can be sent.
YELLOW (Medium) - The Moderator can provide recommended pre-approved response and respond to user. If the original Comment/Content is appropriate, it will remain live on the site. If the original Comment/Content is inappropriate,the Moderator can finish Task and it will be removed. If the original Comment/Content is inappropriate and the recommended pre-approved response is in question by the Moderator, the Moderator can send it to a Reviewer asunpublished and the Reviewer will resolve it.
GREEN (Low) - The Moderator can provide a recommended pre-approved response to Comments/Content via the Public Message. Any response by the Moderator is immediately pushed to the site. This option will be hidden when working as a Reviewer.
1.5 Displays ATC comment or question with answer. If question is viewed it will be displayed either bold or italic.
1.6User to select to “View More” to further define a specific comment. Tools will slide out from the bottom. Tools will slide out from the bottom pushing down Comments/Content.
1.1 Displays ATC avatar, user name, PID and Specific Program
Camel.com CX3 CMS : States - Single ViewUX: Wireframes v1.0
Page 14 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Tags
User NamePID # 000000
Taste It All
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
SentimentTags View Thread
General Request Feedback High Med Low
Affinity
User NamePID # 000000
Taste It All
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
SentimentTags View Thread
General Request Feedback High Med Low
View Thread
Lorem ipsum dolor sit amet consectetur adipiscing elit roin a eg.
User Name PID # 0000002/25/14 4:43pm
Lorem ipsum dolor sit amet consectetur
User Name PID # 0000002/25/14 4:43pm
Message Send to Reviewer Finish
Message Send to Reviewer FinishFeatured
Unpublish
Search
Unpublish
Featured
1.5 1.6
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Guest
Logged In
1.0Once user selects “Click to edit” a set of tools will become available. Once user selects the tags button it will allow the user to search and add one or more tags to a comment/content
1.1User can search tags by primary, secondary or specific name. A gallery of tags can be managed under the Tags Manager role. User can also type into text box.
1.1
1.0
1.2
1.7
1.2
The Secondary Tags editor allows user to add one or more Tags to a Comment/Content. Secondary Tags are optional. Click in the text box that shows “Add a Tag” and type in the Tag user wants to pull from the Tag Manager Library. Add the Tag by clicking the Add button to the right of the text box or by pressing the Enter key on the keyboard. For the Enter key to work, the text box must be the active control. To edit tag has to be done in the Manager Role. Clicking the x located to the right of the text in the Tag will remove it. Clicking the Remove All button will remove all Tags from the Comment/Content. A Tag can be no longer than 75 characters.
1.3 User to select “Featured” check box to feature comment on site, once approved by brand
2.0
2.1
2.0Once user selects the view thread button it will allow the user the ability to view the original comment thread, with any replies that have been posted to it, within the context of the user.
2.1For original thread, will always display at the top. The Moderator will view the user name, PID, date, time and comment. Replies will be displayed as indented content. If a lot of replies are in view a scroll bar will appear.
1.4
Toggling the PUBLISHED/UNPUBLISHED status results in the following: PUBLISHED - Pre-approved responses to Comments/Content can be provided via the Public Message. Any response provided is immediately pushed to the site. UNPUBLISHED - The Comment/Content is taken down immediately, and a private response can be sent to the user via the Private Message.
1.3 1.4
1.5User to select “Send To Reviewer” button to flag a Comment/Content as requiring resolution for cases where another authority is required to resolve or otherwise make a decision on the comment.
1.7 User to select “X” button to close screen
1.6 User to select “Finish” button to finish task in which Comment/Content will be removed from que.
Camel.com CX3 CMS : States - Single View Cont'dUX: Wireframes v1.0
Page 15 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
SentimentTags View Thread
General Request Feedback High Med LowPositive
Sentiment
User NamePID # 000000
Taste It All
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
SentimentTags View Thread
General Request Feedback High Med Low
Message
Negative Neutral Mixed MN
Message Send to Reviewer Finish
Message Send to Reviewer Finish
UnpublishFeatured
UnpublishFeatured
Search
Response
Topic
Search I Love
I Love Camel
I Love Camel Crush
I Love your products
10View
Search
Response
Topic
Message
Confirm
Thanks for the shout
Clear All PrivatePublic
Search Thanks for
We’re blushing right now. You just can’t see it.
Right on. We have a crush on you too.
Thanks for the shout
10View
Message
Confirm
Thanks for the shout
Clear All PrivatePublic
Search Thanks for
We’re blushing right now. You just can’t see it.
Right on. We have a crush on you too.
Thanks for the shout
10View
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Guest
Logged In
3.1
3.0
4.4
4.0
4.3
4.6
3.0Once user selects the sentiment button it will allow the user the ability to view the sentiment.
3.1
The Sentiment can be set as follows: POSITIVE - feels that the comment is positive in nature. NEGATIVE - feels that the comment is negative in nature. NEUTRAL - feels that the comment is neither positive nor negative in nature. MIXED - feels that the comment is both positive and negative in nature.
4.0Once user selects the message button it will allow user to search pre-approved messages, enter either/both a Public Message (published to the site) and Private Message (sent directly to the user) to the Comment/Content.
4.1
User can search messages by Response (default) or Topic. Once selected they will be able to search by typing into the open type field. Once selected the answer will populate below. From here the user will be able to select the response to populate into the message panel. Multiple responses can be placed into the message panel. A gallery of pre-approved messages can be managed under the Message Manager role.
4.2 User can view number of responses or topic on a page by 10, 20, 50
4.6If user selects a public or private message, they must “check” the corresponding Confirm checkbox for it to be published. Messages are optional.
4.1
4.2
4.5
4.4 The “Clear All” button will only be applied to either public or private, not both
4.5 User can select the “X” button to remove line item.
4.3 User will be able to use the tabs to select public or private message
Camel.com CX3 CMS : States - Multi-ViewUX: Wireframes v1.0
Page 16 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Tags
Affinity
Search and Add Tags
View Thread
Sentiment
Lorem ipsum dolor sit amet consectetur adipiscing elit roin a eg.
User Name PID # 0000002/25/14 4:43pm
Lorem ipsum dolor sit amet consectetur
User Name PID # 0000002/25/14 4:43pm
Positive Negative
Neutral Mixed MN
Message
Message Send to Reviewer Finish
More
Send to Reviewer Finish
More
View Thread
Tags
Unpublish
Featured
Sentiment
Message
3.0
Send to Reviewer Finish
More
Tags
Unpublish
Featured
Message
Sentiment
View Thread2.0
Send to Reviewer Finish
More
View Thread
Unpublish
Featured
Message
Tags
Sentiment
1.0
1.4
Search Thanks for
We’re blushing right now. You just can’t see it.
Right on. We have a crush on you too.
Thanks for the shout
10View
Message
Confirm
Thanks for the shout
Clear All PrivatePublic
View Thread
Sentiment
Tags
Unpublish
Featured
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Guest
Logged In
1.0Once user selects “Click to edit” a set of tools will become available. Once user selects the tags button it will allow the user to search and add one or more tags to a comment/content
1.1User can search tags by primary, secondary or specific name. A gallery of tags can be managed under the Tags Manager role. User can also type into text box.
1.2 Tags will be populated below the open type field
1.3 User to select “X” button to close screen
2.0
Once user selects “Click to edit” a set of tools will become available. Once user selects the view thread button it will allow the user the ability to view the original comment thread, with any replies that have been posted to it, within the context of the user.
2.1For comments, the Moderator will view the user name, PID, date, time and comment. Replies will be displayed as indented content. If a lot of comments are in the
3.0Once user selects “Click to edit” a set of tools will become available. Once user selects the sentiment button it will allow the user the ability to view the sentiment
3.1Describes the sentiment of a comment. The user can select positive, negative, neutral or mixed. Need up and down state
1.1
1.2
1.3
2.1
3.1
4.0
4.1
4.5
4.3
1.4 User to select “More” button to view message, send to reviewer and finish buttons
4.0Once user selects the message button it will allow user to search pre-approved messages, enter either/both a Public Message (published to the site) and Private Message (sent directly to the user) to the Comment/Content.
4.1
User can search messages by Response (default) or Topic. Once selected they will be able to search by typing into the open type field. Once selected the answer will populate below. From here the user will be able to select the response to populate into the message panel. Multiple responses can be placed into the message panel. A gallery of pre-approved messages can be managed under the Message Manager role.
4.2 User can view number of responses or topic on a page by 10, 20, 50
4.6If user selects a public or private message, they must “check” the corresponding Confirm checkbox for it to be published. Messages are optional.
4.4 The “Clear All” button will only be applied to either public or private, not both
4.5 User can select the “X” button to remove line item.
4.3 User will be able to use the tabs to select public or private message
4.2 4.4
4.6
Camel.com CX3 CMS : Moderator - Galleries - Single ViewUX: Wireframes v1.0
Page 17 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi.
View More
General Request Feedback High Med Low
(Click to Enlarge)
WATCH
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi.
General Request Feedback High Med Low
WATCH
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
Comments
Galleries
Motto View
Inbox - Galleries (total) 0
History
Search Comments for Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
✓
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0 Once user selects Moderator and Galleries, all images and comments will be populate to the right.
1.1 User to select either single or multi-view.
1.2 Displays ATC avatar, user name, PID and Specific Program.
1.3 Allow user to select the watch button if ATC has been inappropriate on site.
1.4 User can select Primary Tags will be associated with General (Default), Request or Feedback.
1.5 User can select Priority - High (Red), Medium (Yellow) or Low (Green) (Default).
1.7 Displays ATC image created, user will be able to click image for enlarged view.
1.0
1.2
1.3
1.4 1.5
1.7
1.8
1.6
1.6 Displays ATC comment or question with answer.
1.8User to select to “View More” to further define a specific comment. Tools will slide out from the bottom. Tools will slide out from the bottom pushing down Comments/Content.
1.1
Camel.com CX3 CMS : Moderator - Galleries - Multi-ViewUX: Wireframes v1.0
Page 18 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
View More
High Med Low
(Click to Enlarge)
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
View More
High Med Low
(Click to Enlarge)
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
Comments
Galleries
Motto View
Inbox - Galleries (total) 0
History
Search Comments for Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0 Once user selects Moderator and Galleries, all images and comments will be populate to the right.
1.1 User to select either single or multi-view.
1.2 Displays ATC avatar, user name, PID and Specific Program.
1.3 Allow user to select the watch button if ATC has been inappropriate on site.
1.5 User can select Primary Tags will be associated with General, Request or Feedback.
1.4 User can select Priority - High, Medium or low.
1.7 Displays ATC image created, user will be able to click image for enlarged view.
1.6 Displays ATC comment or question with answer.
1.8User to select to “View More” to further define a specific comment. Tools will slide out from the bottom. Tools will slide out from the bottom pushing down Comments/Content.
1.0
1.1
1.2
1.3
1.5
1.7
1.8
1.6
1.4
Camel.com CX3 CMS : Moderator - Galleries - Image Detail ViewUX: Wireframes v1.0
Page 19 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
Comments
Galleries
Motto
Inbox - Galleries (total) 0
History
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
Click to Edit
High Med Low
(Click to Enlarge)
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
Click to Edit
High Med Low
(Click to Enlarge)
General Request Feedback
View
Search Comments for Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
Image Detail
User NamePID # 000000
Taste It All (Program)
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
WATCH
Click to Close
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0
1.1
1.3
1.5
1.6
1.4
1.2
1.7
1.0 Displays ATC avatar, user name, PID and Specific Program.
1.1 Allow user to select the watch button if ATC has been inappropriate on site.
1.2 User can ONLY VIEW Primary Tags will be associated with General, Request or Feedback.
1.3 User can ONLY VIEW Priority - High, Medium or low.
1.4 Displays ATC comment or question with answer.
1.6 User will not be able to edit in this view
1.5Once user will be able to click image for enlarged view, an overlay will be displayed with all the functionality needed to moderate. User can mouse over the image to view a close-up of the image detail.
1.7 User to select “Click to Close” button to close screen.
Camel.com CX3 CMS : Moderator - MottoUX: Wireframes v1.0
Page 20 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All 2/25/14 4:43pm
Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam
General Request Feedback High Med
User NamePID # 000000
Taste It All 2/25/14 4:43pm
Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam
General Request Feedback High Med
View More
Click to view tools
WATCH
WATCH
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam
View More
General Request Feedback High Med Low
WATCH
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
Comments
Galleries
Motto
Inbox - Motto (total) 0
History
Search Comments for Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Low
Low
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0 Once user selects Moderator and Motto, all comments will be populate to the right
1.1 Displays ATC avatar, user name, PID and Specific Program
1.2 Allow user to select the watch button if ATC has been inappropriate on site
1.3 User can select Primary Tags will be associated with General, Request or Feedback.
1.4 User can select Priority - High, Medium or low
1.5 Displays ATC motto
1.6User to select to “View More” to further define a specific comment. Tools will slide out from the bottom. Tools will slide out from the bottom pushing down Comments/Content.
1.0
1.1
1.2
1.3 1.4
1.5
1.6
Camel.com CX3 CMS : Moderator - History - Comments UX: Wireframes v1.0
Page 21 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Dashboard
User NamePID # 000000
Taste It All (Program)
Main Menu
Moderator
Reviewer
Manager
Reports 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
Click to Revert
General Request Feedback High Med Low
WATCH
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: GeneralSentiment: Negative
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
Click to Revert
General Request Feedback High Med Low
WATCH
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: GeneralSentiment: Negative
History
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Comments Galleries Motto All✓ ConversationsWatched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0 Once user selects Moderator and History, all comments will be populate to the right
1.1 Search comments by: PID, Alias or user can type into open type field i.e program
1.2Filter by: PRIORITY: High-Red, Medium-Yellow or Low-Green - This filters for only the Comments/Content that were assigned a PRIORITY of High, Medium or Low by the Moderator.
1.3 Sort by: Most Recent, Ascending or Descending
1.4 Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.5 User can select apply to populate Comments/Content below
1.7 User can view number of comments on a page by 10, 20, 50, 100, 200
1.8 User can select the batch button to clear their que
1.9 User can use pagination to view more comments, by selecting the previous, next or type into an open type field to go to specific page
2.0 Displays ATC avatar, user name, PID and Specific Program
2.1 Allow user to select the watch button if ATC has been inappropriate on site
2.2 User can select Primary Tags will be associated with General, Request or Feedback.
2.3 User can select Priority - High, Medium or low
2.4 Displays ATC Comment
2.5Displays all the actions that had been done by the Moderator. Will list if comment has been published, moderated by, moderated on, priority, sentiment and tags
1.0
1.1 1.2 1.3 1.4
1.7 1.9
1.5
1.6
1.8
1.6 User can select from the advanced filter by: comments, galleries, motto or all. Watched User and conversations will be sperate. Comments is selected
2.0
2.1
2.2 2.3
2.4
2.5
2.6
2.6 User to select if they need to further define a specific comment. Tools will slide out from the bottom.
Camel.com CX3 CMS : Moderator - History - Comments ConversationsUX: Wireframes v1.0
Page 22 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Dashboard
User NamePID # 000000
Taste It All (Program)
Main Menu
Moderator
Reviewer
Manager
Reports 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
Click to Revert
General Request Feedback High Med Low
WATCH
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
Click to Revert
General Request Feedback High Med Low
WATCH
History
Priority: Red Tags: GeneralSentiment: NegativeACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Moderator Reply: Lorem ipsum dolor sit amet consectetur adipiscing elit.
Priority: Red Tags: GeneralSentiment: NegativeACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Moderator Reply: Lorem ipsum dolor sit amet consectetur adipiscing elit.
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Comments Galleries Motto All✓ ConversationsWatched Users ✓
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0 Once user selects Moderator and History, all comments will be populate to the right
1.1 Search comments by: PID, Alias or user can type into open type field i.e text/comment
1.2Filter by: PRIORITY: High-Red, Medium-Yellow or Low-Green - This filters for only the Comments/Content that were assigned a PRIORITY of High, Medium or Low by the Moderator.
1.3 Sort by: Most Recent, Ascending or Descending
1.4 Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.5 User can select apply to populate comments below
1.7 User can view number of comments on a page by 10, 20, 50, 100, 200
1.8 User can select the batch button to clear their que
1.9 User can use pagination to view more comments, by selecting the previous, next or type into an open type field to go to specific page
2.0 Displays ATC avatar, user name, PID and Specific Program
2.1 Allow user to select the watch button if ATC has been inappropriate on site
2.2 User can select Primary Tags will be associated with General, Request or Feedback.
2.3 User can select Priority - High, Medium or low
2.4 Displays ATC Comment
2.5Displays all the actions that had been done by the Moderator. Will list if comment has been published, moderated by, moderated on, priority, sentiment, tags, and Moderator Reply
1.0
1.1 1.2 1.3 1.4
1.7 1.9
1.5
1.6
1.8
1.6 User can select from the advanced filter by comments, galleries, motto or all. Comments is selected
2.0
2.1
2.2 2.3
2.4
2.5
2.6
2.6 User to select if they need to further define a specific comment. Tools will slide out from the bottom.
Camel.com CX3 CMS : Moderator - History - GalleriesUX: Wireframes v1.0
Page 23 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: GeneralSentiment: Negative
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi.
General Request Feedback High Med Low
(Click to Enlarge)
Dashboard
User NamePID # 000000
Taste It All (Program)
Main Menu
Moderator
Reviewer
Manager
Reports2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi.
Click to Revert
General Request Feedback High Med Low
(Click to Enlarge)
WATCH
View
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: GeneralSentiment: Negative
WATCH
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch
History
Prev 2 ...1 21 Go To Page GONext
Advanced Search: Comments Galleries Motto All✓ ConversationsWatched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0 Once user selects Moderator and History, all comments will be populate to the right
1.1 Search comments by: PID, Alias or user can type into open type field i.e text/comment
1.2Filter by: PRIORITY: High-Red, Medium-Yellow or Low-Green - This filters for only the Comments/Content that were assigned a PRIORITY of High, Medium or Low by the Moderator.
1.3 Sort by: Most Recent, Ascending or Descending
1.4 Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.5 User can select apply to populate comments below
1.7 User can view number of comments on a page by 10, 20, 50, 100, 200
1.8 User can select the batch button to clear their que
1.9 User can use pagination to view more comments, by selecting the previous, next or type into an open type field to go to specific page
2.0 Displays ATC avatar, user name, PID and Specific Program
2.1 Allow user to select the watch button if ATC has been inappropriate on site
2.2 User can select Primary Tags will be associated with General, Request or Feedback.
2.3 User can select Priority - High, Medium or low
2.4 Displays ATC Comment
2.6Displays all the actions that had been done by the Moderator. Will list if comment has been published, moderated by, moderated on, priority, sentiment and tags
1.6 User can select from the advanced filter by comments, galleries, motto or all. Galleries is selected
2.7 User to select if they need to further define a specific comment. Tools will slide out from the bottom.
1.0
1.1 1.2 1.3 1.4
1.7 1.9
1.5
1.6
1.8
2.0
2.1
2.2 2.3
2.4
2.5
2.7
2.6
2.5 Displays ATC image created, user will be able to click image for enlarged view
Camel.com CX3 CMS : Moderator - History - Galleries - Detail ImageUX: Wireframes v1.0
Page 24 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
Click to Revert
High Med Low
(Click to Enlarge)
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
Click to Revert
High Med Low
(Click to Enlarge)
General Request Feedback
View
ACTIONHISTORY
Published: PublishedModerated by: User NameModerated on: 2/25/14 4:43pmPriority: RedSentiment: NegativeTags: None
ACTIONHISTORY
Published: PublishedModerated by: User NameModerated on: 2/25/14 4:43pmPriority: RedSentiment: NegativeTags: None
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
History
Prev 2 ...1 21 Go To Page GONext
Advanced Search: Comments Galleries Motto All✓ ConversationsWatched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
Detail Image
User NamePID # 000000
Taste It All (Program)
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
ACTIONHISTORY
Published: Published
Moderated by: User Name
Moderated on: 2/25/14 4:43pm
Priority: Red
Sentiment: Negative
Tags: General
WATCH
Click to Close
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0 Displays ATC avatar, user name, PID and Specific Program
1.1 Allow user to select the watch button if ATC has been inappropriate on site
1.2 User can ONLY VIEW Primary Tags will be associated with General, Request or Feedback.
1.3 User can ONLY VIEW Priority - High, Medium or low.
1.4 Displays ATC comment or question with answer
1.7 User will not be able to edit in this view
1.5Once user will be able to click image for enlarged view, an overlay will be displayed with all the functionality needed to moderate. User can mouse over the image to view a close-up of the image
1.8 User to select “Click to Close” button to close screen
1.0
1.1
1.3
1.5
1.7
1.4
1.2
1.8
1.6
1.6Displays all the actions that had been done by the Moderator. Will list if comment has been published, moderated by, moderated on, priority, sentiment and tags
Camel.com CX3 CMS : Moderator - History - Galleries - Multi-viewUX: Wireframes v1.0
Page 25 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med Low
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
Click to Revert
High Med Low
(Click to Enlarge)
General Request Feedback
(Click to Enlarge)
Dashboard
User NamePID # 000000
Taste It All (Program)
Main Menu
Moderator
Reviewer
Manager
ReportsWATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
Click to Revert
High Med Low
(Click to Enlarge)
General Request Feedback
View
ACTIONHISTORY
Published: PublishedModerated by: User NameModerated on: 2/25/14 4:43pmPriority: RedSentiment: NegativeTags: General
ACTIONHISTORY
Published: PublishedModerated by: User NameModerated on: 2/25/14 4:43pmPriority: RedSentiment: NegativeTags: General
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch
History
Prev 2 ...1 21 Go To Page GONext
Advanced Search: Comments Galleries Motto All✓ ConversationsWatched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0 Once user selects Moderator, History and Galleries, all images and comments will be populate to the right
1.1 Search comments by: PID, Alias or user can type into open type field i.e text/comment
1.2Filter by: PRIORITY: High-Red, Medium-Yellow or Low-Green - This filters for only the Comments/Content that were assigned a PRIORITY of High, Medium or Low by the Moderator.
1.3 Sort by: Most Recent, Ascending or Descending
1.4 Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.5 User can select apply to populate comments below
1.6 User can view number of comments on a page by 10, 20, 50, 100, 200
1.7 User can select the batch button to clear their que
1.8 User can use pagination to view more comments, by selecting the previous, next or type into an open type field to go to specific page
2.0 User to select either single or multi-view
2.1 Displays ATC avatar, user name, PID and Specific Program
2.2 Allow user to select the watch button if ATC has been inappropriate on site
2.3 User can select Primary Tags will be associated with General, Request or Feedback.
2.4 User can select Priority - High, Medium or low
2.6 Displays ATC image created, user will be able to click image for enlarged view
2.5 Displays ATC comment or question with answer
2.8 User to select if they need to further define a specific comment. Tools will slide out from the bottom.
1.0
1.1 1.2 1.3 1.4
1.6
1.8
1.5
1.7
2.0
2.1
2.2
2.4
2.6
2.8
2.5
2.3
2.7
2.7Displays all the actions that had been done by the Moderator. Will list if comment has been published, moderated by, moderated on, priority, sentiment and tags
Camel.com CX3 CMS : Moderator - History - MottoUX: Wireframes v1.0
Page 26 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam
General Request Feedback High Med Low
WATCH
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: NoneSentiment: Negative
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam
Click to Revert
General Request Feedback High Med Low
WATCH
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: GeneralSentiment: Negative
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam
Click to Revert
General Request Feedback High Med Low
Click to view tools
WATCH
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: GeneralSentiment: Negative
History
Prev 2 ...1 21 Go To Page GONext
Advanced Search: Comments Galleries Motto All✓ ConversationsWatched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0
1.1 1.2 1.3 1.4
1.7 1.9
1.5
1.6
1.8
2.0
2.1
2.2 2.3
2.4
2.5
2.6
1.0 Once user selects Moderator and History, all comments will be populate to the right
1.1 Search comments by: PID, Alias or user can type into open type field i.e program
1.2Filter by: PRIORITY: High-Red, Medium-Yellow or Low-Green - This filters for only the Comments/Content that were assigned a PRIORITY of High, Medium or Low by the Moderator.
1.3 Sort by: Most Recent, Ascending or Descending
1.4 Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.5 User can select apply to populate comments below
1.7 User can view number of comments on a page by 10, 20, 50, 100, 200
1.8 User can select the batch button to clear their que
1.9 User can use pagination to view more comments, by selecting the previous, next or type into an open type field to go to specific page
2.0 Displays ATC avatar, user name, PID and Specific Program
2.1 Allow user to select the watch button if ATC has been inappropriate on site
2.2 User can select Primary Tags will be associated with General, Request or Feedback.
2.3 User can select Priority - High, Medium or low
2.4 Displays ATC Motto
2.5Displays all the actions that had been done by the Moderator. Will list if comment has been published, moderated by, moderated on, priority, sentiment and tags
1.6 User can select from the advanced filter by comments, galleries, motto or all. Motto is selected
2.6 User to select if they need to further define a specific comment. Tools will slide out from the bottom.
Camel.com CX3 CMS : Moderator - History - AllUX: Wireframes v1.0
Page 27 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi.
Click to Revert
General Request Feedback High Med Low
(Click to Enlarge)
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: GeneralSentiment: Negative
WATCH
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
Click to Revert
General Request Feedback High Med Low
WATCH
ACTIONHISTORY
Published: Published Moderated on: 2/25/14 4:43pmModerated by: User Name
Priority: Red Tags: GeneralSentiment: Negative
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch
History
Prev 2 ...1 21 Go To Page GONext
Advanced Search: Comments Galleries Motto All✓ ConversationsWatched Users✓ ✓ ✓
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0
1.1 1.2 1.3 1.4
1.7 1.9
1.5
1.6
1.8
2.0
2.1
2.2 2.3
2.4
2.5
2.6
1.0 Once user selects Moderator and History, all comments will be populate to the right
1.1 Search comments by: PID, Alias or user can type into open type field i.e program
1.2Filter by: PRIORITY: High-Red, Medium-Yellow or Low-Green - This filters for only the Comments/Content that were assigned a PRIORITY of High, Medium or Low by the Moderator.
1.3 Sort by: Most Recent, Ascending or Descending
1.4 Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.5 User can select apply to populate comments below
1.7 User can view number of comments on a page by 10, 20, 50, 100, 200
1.8 User can select the batch button to clear their que
1.9 User can use pagination to view more comments, by selecting the previous, next or type into an open type field to go to specific page
2.0 Displays ATC avatar, user name, PID and Specific Program
2.1 Allow user to select the watch button if ATC has been inappropriate on site
2.2 User can select Primary Tags will be associated with General, Request or Feedback.
2.3 User can select Priority - High, Medium or low
2.4 Displays ATC Comment
2.6Displays all the actions that had been done by the Moderator. Will list if comment has been published, moderated by, moderated on, priority, sentiment and tags
1.6 User can select from the advanced filter by comments, galleries, motto or all. All is selected
2.7 User to select if they need to further define a specific comment. Tools will slide out from the bottom.
2.5 Displays ATC image created, user will be able to click image for enlarged view
Camel.com CX3 CMS : Moderator - Tags ManagerUX: Wireframes v1.0
Page 28 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Messages Manager
Tags Manager
Search Tags for Sort by
10View Items per page
Apply
Add a TagMusic Aversion Duplicate
Affinity Coupon Activities
Gratitude Promotion Artwork
Winner Converted ValidationReports
History
Prev 2 ...1 21 Go To Page GONext
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Manager
Logged In
1.0 Once user selects Manager and Tags , Tags will be populate to the right
1.1 Search comments by: Tags List or user can type into open type field i.e tag
1.2 Sort by: Most Recent, Ascending or Descending
1.3Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.4 User can select apply to populate tag topic below
1.5 User can view number of comments on a page by 10, 20, 50, 100, 200
1.6User can use pagination to view more comments, by selecting the previous, next or type into an open type field to go to specific page
1.0
1.1 1.2 1.3
1.5 1.6
1.4
2.0 User can type and enter a tag which will be displayed to the right
2.1 User can click “X” to remove tag or double click tag to rename it
2.0
2.1
2.2
2.2 Scroll bar to be displayed only when a greater amount of tags are visible
Tags List
• Discontinued product
• Favorite product
• Coupon
• Gratitude
• Website enjoyment
• Activities
• Flavor/scent
• Promotion
• Artwork
• Purchase intent/desire
• Product use
• Product availability
• Winner
• Customer service
• Complaint (product)
• Contest/prize
• Fulfillment
• Troubleshooting
• Duplicate
• Converted
• Print ads
• Usual brand (UB)
• Logo/packaging
• Ingredients/tobacco
• Affinity
• Validation
• Aversion
• TIA article title
• Music
• Movies
• Automotive
• Art/creative
Camel.com CX3 CMS : Moderator - Messages ManagerUX: Wireframes v1.0
Page 29 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Messages Manager
Tags Manager
Search for
10View Items per page
Apply
Add New
I love your products
ResponseTopic
Affinity
Category
Thanks for the shout EDIT
I love Camel Affinity EDIT
Affinity EDIT
Affinity EDIT
Affinity EDIT
I love Camel Crush Affinity EDIT
Do you have a customer service line? Request & Inquiry EDIT
Can I remove or edit my message? Request & Inquiry EDIT
Where are my coupons? Request & Inquiry EDIT
Product Quality Feedback EDIT
Dislikes Product Feedback EDIT
Crush Creator - Program fixed Promotional Language EDIT
We’re blushing right now. You just can’t see it.
Thank you. We really mean that.
The feeling is mutual
Why, thank you.
Right on. We have a crush on you too.
To speak personally with a representative call1-800-334-8157. We’ll be glad to further assist you.You cannot edit or remove your message posts once you hit the “Post” button.
There are a few reasons why you may not have received your coupons. One reason is we may not have your current or correct mailing address. Please be sure this is correct on your profile. Otherwise, give us a call at 1-800-334-8157 and we can look more into why you have not received your coupons.
Speaking with one of our representatives directly would be the easiest way to discuss your product quality. Please call 1-800-334-8157 so we can further discuss.
This<ahref=“site camel.com/camel/TIAP/IW2>link</a>goes toIW2
Thanks for your feedback. This will be taken into consideration as we continue to evolve our products.
Thanks for your participation and patience. Please complete your t-shirt design now!
10View Items per page Add New
Reports
History
Prev 2 ...1 21 Go To Page GONext
Prev 2 ...1 21 Go To Page GONext
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Manager
Logged In
1.0
1.1 1.2
1.4 1.6
1.3
2.22.0 2.1 2.3
1.5
1.0Once user selects Manager and Messages , Messages will be populate to the right
1.1Search comments by: Topic, responses, tags or user can type into open type field i.e topic
1.2Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.3 User can select apply to populate topic and responses below
1.4 User can view number of topics on a page by 10, 20, 50, 100, 200
1.6User can use pagination to view more topics, by selecting the previous, next or type into an open type field to go to specific page
2.0 Displays Topic, which will consist of ATC topics of inquiry
2.1 Displays pre-approved Response to topic
2.2 Displays category
2.3User can click “Edit” to edit content. User can click “X” to remove. “ Are you sure you want to delete” pop-up needs to be prompted
1.5User can select the Add New button to add a new topic and response to filled out. This will open into a pop-up
Camel.com CX3 CMS : Moderator - Messages Manager - EditUX: Wireframes v1.0
Page 30 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Messages Manager
Tags Manager
Search for
10View Items per page
Apply
Add New
I love your products
ResponseTopic
Affinity
Category
Thanks for the shout SAVE CANCEL
I love Camel Affinity EDIT
Affinity EDIT
Affinity EDIT
Affinity EDIT
I love Camel Crush Affinity EDIT
Do you have a customer service line? Request & Inquiry EDIT
Can I remove or edit my message? Request & Inquiry EDIT
Where are my coupons? Request & Inquiry EDIT
Product Quality Feedback EDIT
Dislikes Product Feedback EDIT
Crush Creator - Program fixed Promotional Language EDIT
We’re blushing right now. You just can’t see it.
Thank you. We really mean that.
The feeling is mutual
Why, thank you.
Right on. We have a crush on you too.
To speak personally with a representative call1-800-334-8157. We’ll be glad to further assist you.You cannot edit or remove your message posts once you hit the “Post” button.
There are a few reasons why you may not have received your coupons. One reason is we may not have your current or correct mailing address. Please be sure this is correct on your profile. Otherwise, give us a call at 1-800-334-8157 and we can look more into why you have not received your coupons.
Speaking with one of our representatives directly would be the easiest way to discuss your product quality. Please call 1-800-334-8157 so we can further discuss.
This<ahref=“site camel.com/camel/TIAP/IW2>link</a>goes toIW2
Thanks for your feedback. This will be taken into consideration as we continue to evolve our products.
Thanks for your participation and patience. Please complete your t-shirt design now!
10View Items per page Add New
Reports
History
Prev 2 ...1 21 Go To Page GONext
Prev 2 ...1 21 Go To Page GONext
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Manager
Logged In
1.0
2.22.0 2.1 2.3
1.0Once user selects Manager and Messages , Messages will be populate to the right
1.1Search comments by: Topic, responses, tags or user can type into open type field i.e topic
1.2Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.3 User can select apply to populate topic and responses below
1.4 User can view number of topics on a page by 10, 20, 50, 100, 200
1.6User can use pagination to view more topics, by selecting the previous, next or type into an open type field to go to specific page
2.0 Displays Topic, which will consist of ATC topics of inquiry
2.1 Displays pre-approved Response to topic
2.2 Displays category
2.3Once user selects edit, they will be able to edit the open type fields in line. They can either save or cancel taks they are trying to complete.
1.5User can select the Add New button to add a new topic and response to filled out. This will open into a pop-up
1.1 1.2
1.4 1.6
1.3
1.5
Camel.com CX3 CMS : Moderator - Messages Manager - Add NewUX: Wireframes v1.0
Page 31 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Messages Manager
Tags Manager
Search for Filter by Sort by
10View Items per page
Apply
Add New
I love your products
ResponseTopic | Select All
Affinity
Tags
Thanks for the shout EDIT
I love Camel Affinity EDIT
Affinity EDIT
Affinity EDIT
Affinity EDIT
I love Camel Crush Affinity EDIT
Do you have a customer service line?
Request & Inquiry EDIT
Can I remove or edit my message?
Request & Inquiry EDIT
Where are my coupons? Request & Inquiry EDIT
Product Quality Feedback EDIT
Product Quality Feedback EDIT
Dislikes Product Feedback EDIT
Crush Creator - Program fixed Promotional Language EDIT
We’re blushing right now. You just can’t see it.
Thank you. We really mean that.
The feeling is mutual
Why, thank you.
Right on. We have a crush on you too.
To speak personally with a representative call1-800-334-8157. We’ll be glad to further assist you.You cannot edit or remove your message posts once you hit the “Post” button.
There are a few reasons why you may not have received your coupons. One reason is we may not have your current or correct mailing address. Please be sure this is correct on your profile. Otherwise, give us a call at 1-800-334-8157 and we can look more into why you have not received your coupons.
To speak with us more regarding product quality please call 1-800-344-8157.Speaking with one of our representatives directly would be the easiest way to discuss your product quality. Please call 1-800-334-8157 so we can further discuss.
Thanks for your feedback. This will be taken into consideration as we continue to evolve our products.
Thanks for your participation and patience. Please complete your t-shirt design now!
Apply Batch
Reports
History
Prev 2 ...1 21 Go To Page GONext
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
Add New
Add a Category
Topic
0 of 80 characters
Reponse
0 of 200 charactersAdd Multiple
SAVECANCEL
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Manager
Logged In
1.0
1.1
1.2
1.6
1.3
1.4 1.5
1.7 User to select “X” button to close screen
1.5 User to select Cancel button to exit screen
1.6 User to select “Save” button to save their content
1.0 User to enter into the open type filed to add their topic
1.1 User to enter into the open type filed to add their repsponse
1.2 User to click to add multiple responses to a topic
1.3A link related to the topic or response takes user to additional internal/external
content. Links are added through an additional popup
1.4 Tags can be added for tracking and reporting purposes.
Camel.com CX3 CMS : Moderator - ReportsUX: Wireframes v1.0
Page 32 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
(Click to Enlarge)
Dashboard
Main Menu
Moderator
Reviewer
Manager
Reports
ReportingLink
History
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator
Logged In
1.0
1.1
1.0 Once user selects Moderator and Reports, a link will be available.
1.1 User can click and a new tab will open for reporting
Camel.com CX3 CMS : Reviewer NavigationUX: Wireframes v1.0
Page 33 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Comments
Motto
Dashboard
Moderator
Reviewer
Manager
Reports
Main Menu
CX3 LOGO
Dashboard
Moderator
Reviewer
Manager
Reports
CONT
CX3 LOGO
CONTENT
Main Menu
CX3 LOGO
CONT
Comments
Galleries
Reviewer
Galleries
MottoHistory
History
CX3 LOGO
Camel.com CX3 CMS
http://www.tobaccopleasure.com
Camel.com CX3 CMS
http://www.tobaccopleasure.com
Camel.com CX3 CMS
http://www.tobaccopleasure.com
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Reviewer
Logged In
1 2 3 1 User to select Reviewer to view hidden content in expanded view
2Primary navigational element expanded. User can select main menu icon to open or close. Once opened they select to view the Reviewer Navigation. Under the Reviewer, user will have Comments, Galleries and Motto.
3Main navigation can be contracted so that only primary navigation icons are visible. On hover the menu will display and allow selection.
Camel.com CX3 CMS : Reviewer DashboardUX: Wireframes v1.0
Page 34 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
DashboardInbox
TIAP Blog Post #4Comments
SNUS Ad CreatorGalleries
SNUS Ad CreatorComments
Comments
Galleries
Most Recent UpdatesMain Menu
Moderator
Reviewer
Administrator
ReportsFind It, Map It, Share ItComments
Daily SparkComments
0total
00
00
Go To
Go To
Go To
Go To
Go To
Motto 00
History
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes:
1.2 1.4
ModeratorLogged In
1.3 1.5
1.6
1.0
1.1
1.0Once logged in, user will be able to view their user name. They will also have access to log out of CX3. Help function could be links or files to download TBD
1.2 In the inbox view user will be able to view number of counts. If user rolls over the total number they will be able to view accurate total number
1.1The dashboard view surfaces various content and data items for quick viewing and/or access to editing/creating. The items displayed may not reflect the final items delivered.
1.3In the inbox view user will be able to view individual number count for Comments, Galleries, Motto and Total of all. Numbers can increment up to 3 numeric placement.
1.4Most Recent Updates displays a listing of those content items that were most recently updated.
1.5 Items reflected can be any item that is user generated content within the Camel.com and SNUSNation site.
1.6User will be able to select the “Go To” button for quick access to specific program within the system
Camel.com CX3 CMS : Reviewer - Comments SearchUX: Wireframes v1.0
Page 35 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
Dashboard
Main Menu
Manager
Reports
Inbox - Comments (total) 0
History
Search Comments for Filter by Sort by ApplyClear
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Comments
Motto
Moderator
Reviewer
Galleries
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes:
1.1
ModeratorLogged In
1.0
1.0
Once user selects Reviewer and Comments, all comments that were passed from the moderator will be populate to the right. To change the selected Task for Moderation, simply click on the name of the Task you want to go to. This will reload the page for that Task, and then the Program list will be populated for that Task. Only one task can be selected at a time.
1.1When the page initially loads, user is in the Inbox, which is the default for this task. This will display the total number of comments. INBOX - This holds all of the Comments/Content that have not yet been moderated or reviewed.
1.2
Searching is applied to the Comments/Content for the task you have selected that meet the filter criteria you selected. It allows user to further refine the Comments/Content items displayed. Search criteria displayed in the dropdown can be applied as follows: Comments/Content - User must provide at least 5 characters and no more than 50 characters. Alias - User must provide at least 3 characters and no more than 50 characters. PID - User must provide at least 4 characters and no more than 9 characters. Execute the search by clicking the magnifying glass or by pressing the Enter key on the keyboard. For the Enter key to work, the text box must be the active control. Clear the search by pressing the Escape key on the keyboard. For the Escape key to work, the text box must be the active control. You can also clear the search by clicking the RESET button located in the filter criteria section.
1.3
PRIORITY: High-Red and Medium-Yellow - This filters for only the Comments/Content that were assigned a PRIORITY of High-Red or Medium-Yellow by the Moderator. There is No Low- Green priority that will be passed to the Reviewer. This is due to keeping the Reviewer que with content that is in question.
1.4 Sort by: Most Recent, Ascending or Descending
1.5 Clicking the CLEAR button will reset the filter criteria to its default and initiate a recount.
1.6 Clicking the APPLY button will load the Results Viewer with the items that match the filter criteria.
1.8 User can view number of comments on a page by 10, 20, 50, 100, 200
1.9 User can select the batch button to clear their que
2.0User can use pagination to view more comments, by selecting the previous, next or type into an open type field to go to specific page. See Moderator comment search for more logic.
1.7 User can view Watched Users that will preview below
1.2 1.3 1.4 1.5
1.8 2.0
1.6
1.7
1.9
Camel.com CX3 CMS : Reviewer - CommentsUX: Wireframes v1.0
Page 36 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
General Request Feedback High Med
User NamePID # 000000
Taste It All 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi pretium leo.
General Request Feedback High Med
View More
Click to view tools
WATCH
WATCH
User NamePID # 000000
Taste It All (Program)
Main Menu
2/25/14 4:43pm
Question: dolor sit amet, consectetur adipiscing elit. Proin a egestas justo.
Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at,
View More
General Request Feedback High Med
WATCH
Comments
Motto
Dashboard
Moderator
Reviewer
Manager
Reports
Galleries
Inbox - Comments (total) 0
History
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Reviewer
Logged In
1.0
1.1
1.2
1.3 1.4
1.5
1.6
1.0 Once user selects Reviewer and Comments, all comments will be populate to the right
1.1 Displays ATC avatar, user name, PID and Specific Program
1.2 Allow user to select the watch button if ATC has been inappropriate on site
1.3 User can select Primary Tags will be associated with General, Request or Feedback.
1.4 User can only View Priority - High-Red or Medium-Yellow
1.5 Displays ATC comment or question with answer
1.6User to select to “View More” to further define a specific comment. Tools will slide out from the bottom. Tools will slide out from the bottom pushing down Comments/Content.
Camel.com CX3 CMS : Reviewer - GalleriesUX: Wireframes v1.0
Page 37 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi.
General Request Feedback High Med
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt eros egestas et. Suspendisse tempus justo vulputate lectus viverra blandit. Praesent arcu mauris, mattis eget turpis at, gravida suscipit dui. Etiam ac mauris ac elit semper tristique ut eget mi. Donec dignissim, nisi ac rhoncus tincidunt, elit nisi.
View More
General Request Feedback High Med
(Click to Enlarge)
WATCH
View
WATCH
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
(Click to Enlarge)
Main Menu
Comments
Motto
Dashboard
Moderator
Reviewer
Manager
Reports
Galleries
Inbox - Galleries (total) 0
History
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Reviewer
Logged In
1.0 Once user selects Reviewer and Galleries, all images and comments will be populate to the right
1.1 User to select either single or multi-view
1.2 Displays ATC avatar, user name, PID and Specific Program
1.3 Allow user to select the watch button if ATC has been inappropriate on site
1.4 User can select Primary Tags will be associated with General, Request or Feedback.
1.5 User can select Priority - High-Red or Medium-Yellow
1.7 Displays ATC image created, user will be able to click image for enlarged view
1.0
1.6 Displays ATC comment or question with answer
1.8User to select to “View More” to further define a specific comment. Tools will slide out from the bottom. Tools will slide out from the bottom pushing down Comments/Content.
1.2
1,3
1.4 1.5
1.7
1.8
1.6
1.1
Camel.com CX3 CMS : Reviewer - Galleries - Multi-viewUX: Wireframes v1.0
Page 38 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
View More
High Med
(Click to Enlarge)
General Request Feedback
(Click to Enlarge)
User NamePID # 000000
Taste It All (Program)
Main Menu
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
View More
High Med
(Click to Enlarge)
General Request Feedback
Comments
Motto
Dashboard
Moderator
Reviewer
Manager
Reports
Galleries View
Inbox - Galleries (total) 0
History
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Reviewer
Logged In
1.0 Once user selects Reviewer and Galleries, all images and comments will be populate to the right
1.1 User to select either single or multi-view
1.2 Displays ATC avatar, user name, PID and Specific Program
1.3 Allow user to select the watch button if ATC has been inappropriate on site
1.4 User can select Primary Tags will be associated with General, Request or Feedback.
1.5 User can select Priority - High or Medium
1.7 Displays ATC image created, user will be able to click image for enlarged view
1.6 Displays ATC comment or question with answer
1.8User to select to “View More” to further define a specific comment. Tools will slide out from the bottom. Tools will slide out from the bottom pushing down Comments/Content.
1.0
1.1
1.2
1.3
1.5
1.7
1.8
1.6
1.4
Camel.com CX3 CMS : Reviewer - Galleries - Image Detail ViewUX: Wireframes v1.0
Page 39 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
High Med
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
Click to Edit
High Med
(Click to Enlarge)
General Request Feedback
User NamePID # 000000
Taste It All (Program)
WATCH
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
Click to Edit
High Med
(Click to Enlarge)
General Request Feedback
View
Search Comments for Filter by Sort by Apply
10View Items per page Apply Batch Prev 2 ...1 21 Go To Page GONext
Advanced Search: Watched Users
(Click to Enlarge)
Main Menu
Comments
Motto
Dashboard
Moderator
Reviewer
Administrator
Reports
Galleries
Inbox - Galleries (total) 0
History
Clear
Camel.com CX3 CMS
http://www.tobaccopleasure.com
CX3 LOGO WELCOME USER NAME LOGOUT
Image Detail
User NamePID # 000000
Taste It All (Program)
2/25/14 4:43pm
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin a egestas justo. Praesent nec hendrerit eros. Curabitur sed tortor ac nisi congue aliquam convallis et est. Nunc dignissim porta mi, consectetur tincidunt
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High Med
General Request Feedback
WATCH
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Reviewer
Logged In
1.0
1.1
1.3
1.5
1.6
1.4
1.2
1.7
1.0 Displays ATC avatar, user name, PID and Specific Program
1.1 Allow user to select the watch button if ATC has been inappropriate on site
1.2 User can ONLY VIEW Primary Tags will be associated with General, Request or Feedback.
1.3 User can ONLY VIEW Priority - High or Medium
1.4 Displays ATC comment or question with answer
1.6 User will not be able to edit in this view
1.5Once user will be able to click image for enlarged view, an overlay will be displayed with all the functionality needed to moderate. User can mouse over the image to view a close-up of the image
1.7 User to select “X” button to close screen
Camel.com CX3 CMS : Reviewer - MottoUX: Wireframes v1.0
Page 40 of 40 July 23, 2014
© 2014 bfg. All rights reserved.File: RJR-Camel-CMS-CX3 Moderator 072214.graffleCreated: February 25, 2014Created By: Joseph Liberty
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Taste It All 2/25/14 4:43pm
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General Request Feedback High Med
User NamePID # 000000
Taste It All 2/25/14 4:43pm
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General Request Feedback High Med
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WATCH
WATCH
User NamePID # 000000
Taste It All (Program) 2/25/14 4:43pm
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View More
General Request Feedback High Med
WATCH
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Camel.com CX3 CMS
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CX3 LOGO WELCOME USER NAME LOGOUT
ANNOTATIONS AND INTERACTIONS
PAGE NOTESUser Type:
User Status:Additional Notes: Moderator - Reviewer
Logged In
1.0 Once user selects Reviewer and Motto, all comments will be populate to the right
1.1 Displays ATC avatar, user name, PID and Specific Program
1.2 Allow user to select the watch button if ATC has been inappropriate on site
1.3 User can select Primary Tags will be associated with General, Request or Feedback.
1.4 User can select Priority - High or Medium
1.5 Displays ATC motto
1.6User to select to “View More” to further define a specific comment. Tools will slide out from the bottom. Tools will slide out from the bottom pushing down Comments/Content.
1.0
1.1
1.2
1.3 1.4
1.5
1.6