riwc_ dr paul litchfield
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PowerPoint Presentation
RI World CongressThe World of WorkDr Paul LitchfieldDirector Health, Safety & Wellbeing
Think ability not disabilityEdinburgh25 October 2016
British Telecommunications plc
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BT - Who we areBT is one of the worlds leading communications services companies.
How we are organised UK based with a global reach. We employ 102,000 people - 85,000 are in the UK.We serve customers in more than 170 countries.
British Telecommunications plc
11.6MPeople with aDisability in the UKThat is around 1 in 5 people 1 in 3 people have mental health / learning difficulties Not to mention the families that are affected
1 in 8 employees in the UK have a disability6.7M employees have a disability or long term health conditionThe global workforce is ageing
Disability is a societal issueIt affects our workers and our customers
British Telecommunications plc
EqualOpportunity1960/70sAnti Discrimination RightsDiversity1990s/2000sImproving the mixInclusion 2010sInnovation & Customer focus
Legal Compliance + Social Responsibility + Business BenefitsA history of responsible businessEmployment of disabled people by the company goes back over 150 years. In 1880 Henry Fawcett who was blind was elected Postmaster General. Since then Disability thinking & practice has evolved.
Using the power of communications to make a better world
British Telecommunications plc
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Diversity & Inclusion are central to our ethosCreating possibilities by getting our workforce mix right, and making that mix workOur purpose
We better serve our customers when our workforce is more diverseWe unlock the power of our people when our culture is more inclusiveWe foster innovation when we promote diversity of thoughtOurbeliefs
EMBED
Systematic attention at key decision pointsTailored local plansWorking practices that build an inclusive cultureDEVELOP
Support for HiPo members of under-represented groupsTailored coaching, mentoring and sponsorship RETAIN
Absolute fairness in everything we doQualitative and quantitative evidence on where we have work to doLEAD
Confidence and authenticity from the topBrilliant comms to inspire ownership and action in every member of our workforceATTRACT
Programmes to attract under-represented groups and build a more diverse pipelineUnbiased selection into a level playing fieldOur strategyAn inclusive culture that delivers excellent business performanceOurculture
British Telecommunications plc
Changing attitudes & behaviours
British Telecommunications plc
Adjustments are the key most are simple
British Telecommunications plc
Creating infrastructure for the more complex
British Telecommunications plc
Monitoring the impact
2105/16:
Disabled recruitment 2.75 times higher than population1,500 employees used the company adjustment service 91% of rehabilitation fully successful (own job & no restriction) 5.5% of company workforce self-declared as disabled
British Telecommunications plc
Joining up internal & external
Accessibility practice as a commercial serviceInclusive products highly successfulDisabled employees design & testConsumer Inclusion Leadership Panel Partnerships with Disability NGOsSupport of Technology for Good awardsFounder partner of British Paralympics (1989)Disability Sport initiative with Premier LeagueOver 11,000 Dementia Friend volunteers
British Telecommunications plc
paul.litchfield@bt.com
British Telecommunications plc
BT Accessibility Practice: Think ability not disability
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