risk management training fall 2019 fall_final.pdfglimpse all 019 glimpse all 019 3 message from the...

Risk Management and Professional Development Opportunities for County Officials and County Employees

RISK MANAGEMENT TRAININGFALL 2019

GLIMPSE | Fall 2019 GLIMPSE | Fall 20192

The GLIMPSE training guide provides information on educational programs of the County Commissioners Association of Pennsylvania (CCAP) Insurance Programs. It is published twice a year by the CCAP Insurance Programs. Material may not be reproduced without written permission from the CCAP Insurance Programs.

Proud Sponsors of the GLIMPSE

GLIMPSE | Fall 2019 GLIMPSE | Fall 2019 3

Message from the Managing Director 4

Training Opportunities 5 – 17 Defensive Driving Course 6 KEYS:OnboardingElectedOfficials 7 Excellent Supervisor Seminar - All Aboard! 8 Myths, Miscalculations and Misunderstandings that Make Us Miserable 9 Prison Medical Management Workshop 10 Safety Workshop 11 KEYS:TheMostDifficultHRProblemsFacedbyCounties 12 Annual Producers Meeting 13 Prison Personnel Workshop 14 CountyRiskManagersCouncilMeeting 15 KEYS:FieldworkerSafetyandAwareness 16 Workshop Location Details 17

Workshop Details for Attendees 18-19

RiskControlIncentivePrograms 21

FallWorkshopsataGlance 22-24

TheACADEMYforExcellenceinCountyGovernment 25

MembershipInformation 26-27

InsuranceProgramsPublications 28

2019SCHRPPAnnualConferenceSavetheDate 29

CCAP Insurance Programs 30

Meet the Insurance Department Staff 31

LINDA ROSITORiskManagementTrainingDirector

(717)[email protected]

A ‘GLIMPSE’ OF WHAT’S INSIDE


CCAP Insurance Programs Members –

Here’sthecatalogoftrainingeventsforthefall–agreatmixoftopicsandallat the right price!

The lineup includes:

• Safety Workshop – focus on buildings and grounds safety

• Myths, Miscalculations and Misunderstandings that Make Us Miserable

• Prison Personnel Workshop–depositions,bodyscannersandworkers’compensation

• Excellent Supervisor Workshops – orientation and onboarding

• Annual Producers Meeting

• Defensive Driving Workshops

OnceagainPCoRPissponsoringtheCybersecuritySummit,heldinOctoberatthePennStater–andrepresentativesofPCoRPmembersgetfreeregistration!

Your insurance premiums and contributions make it possible for these high ratedevents,sotakeadvantageofthisgreatbenefit!

Not only are all of the workshops included in this catalog free to members of the sponsoring CCAP insurance programs, but attendance by one or more of your staff counts towards earning a reduction in your annual premium (for UCTrust,PCoRP,PCompandPELICANevents).Whatadeal!

So please click on our website and register now!

Anddon’tforgettocalluswhenyouneedsomething.

JOHN SALLADEManaging DirectorCCAP Insurance Programs

Message from the Managing Director


OPPORTUNITIESTRAINING


Defensive Driving CourseThe leading cause of injury and death in the workplace is motor vehicle accidents. In addition, motor vehicle accidents come with a hefty cost to the counties. A defensive driving safety program can reduce risk, lower expenses and keep your employees safer on the road. If you on occasion drive a county owned vehicle or if you drive your private vehicle on county business, this course is for you! Defensive Driving Safety Training has proven to be an effective solution to: • Controlling liability costs associated with work-related vehicle

crashes •Reduceinsurancepremiumsandfleetrepairbills •Reducemotorvehicleincidentrates •Decreaseworkers’compensationclaims • Improve productivity by keeping employees safe, on and off the job The DDC is taught in a classroom setting with no more than 40 individuals in each workshop to ensure personal attention to each attendee.

Instructor: KellyKyzer,RiskControlSpecialist,CCAPandCertifiedDDCInstructor

Thursday, September 5Best Western/Country Cupboard, Lewisburg

Tuesday, September 10 RadissonLackawannaStation,Scranton

Thursday, October 17ThePennStaterConferenceCenterHotel, State College

Registration: 8 a.m.

Workshop: 8:30 a.m. – 4 p.m.

FREE TO MEMBERS OF

Nonmember$60 per attendee or $40 each for a group of three or more.

KEYS: Onboarding Elected Officials


Thisfallandnextspringwillbringnewelectedofficialstomostcounties.This workshop will help you prepare for those changes by outlining the topicsandinformationyoucanprovidetonewcountyofficialstohelpthem navigate their new responsibilities. Bring your prior success stories and struggles to share with other attendees.

Topics will include:• The County “Bylaws” – The County Code and Other Laws•Workingwithotherelectedofficialsandboards• Courts and Correction•HRandLaborRelations•RiskManagementandInsurance

KEYS: Onboarding Elected Officials

Thursday, September 12TheRegionalLearningAlliance,CranberryTwp.

Tuesday, October 1RadissonLackawannaStation,Scranton Wednesday, October 9CCAPOffice,Harrisburg

Thursday, October 10Best Western/Country Cupboard, Lewisburg

Registration: 9:30 a.m.

Workshop: 10 a.m. – 3 p.m.

FREE TO MEMBERS OF

Nonmember $60 per attendee or $40 each for a group of three or more.


Excellent Supervisor Seminar

Presenter: Mary Kay Williams, Owner, Mindshift Consulting

Tuesday, September 10ThePennStaterConferenceCenterHotel,StateCollege

Wednesday, September 11RadissonLackawannaStation,Scranton

Tuesday, September 24TheRegionalLearningAlliance,CranberryTwp.



Myths, Miscalculations and Misunderstandings

All Aboard!

Tips, Techniques and Strategies to Maximize Success with Orienting and Onboarding Employees

All experts are once beginners! With this in mind, what can you do to improveyournewemployee’sexperiencewithyourorganization?Mostorientationprocessesarelikeblastingafirehoseatemployeeswithahuge‘datadump’ofinformation.Howcanyoumakethisfirstimpressionabetter‘experience’foremployees?Thisinteractivesessionwillgiveyousome great new ideas to make a positive difference to increase productivity and retention. Please bring along one good idea your organization does to make employees feel connected and energized.

FREE TO MEMBERS OF


This workshop fulfills four elective credits for Academy participants.


Myths, Miscalculations and Misunderstandings

Presenter: Chuck Mazzitti, Executive Director, Mazzitti and Sullivan EAP Services, Inc.

Thursday, September 12CCAPOffice,Harrisburg

Wednesday, September 18Best Western/Country Cupboard, Lewisburg

Thursday, October 17ThePennStaterConferenceCenterHotel,StateCollege

Tuesday, October 22RadissonLackawannaStation,Scranton



FREE TO MEMBERS OF


...that Make Us Miserable

In the course of our personal and working lives we have been told (and come to believe) many things that are simply not true and can limit or damage our success at work and at home.

Together we will explore these beliefs and challenge the basic assumptions that have been accepted as truth. By the end of the day, we should all have an expanded view of these gems and be ready to break through the barriers to success that they create.

This workshop fulfills the Personal Development required course for Academy participants.


Friday, September 27CCAPOffice,Harrisburg


Workshop: 8 a.m. to 4 p.m.

This activity has been submitted to Pennsylvania State Nurses Association for approval to award contact hours. PA State Nurses Association is accredited as an approver of continuing nursing education by the American Nurses Credentialing Center’s Commissions on Accreditation.

Prison Medical Management Workshop

Transforming Traditional Correctional Healthcare

Joinusforthisyear’sPrisonMedicalManagementWorkshopfocusingon key issues affecting your prison population and corrections staff. All prison staff are encouraged to attend to gain insight on the following relevant topics: • Medication Assisted Therapy (MAT) within the correctional

setting • ElectronicHealthRecords:Howitcanhelpyourfacility,and

risks associated with it • Opiate Use Disorder in pregnancy • Managing oral concerns and triage of incarcerated patients

PIMCC Members: Bedford, Carbon, Clarion, Columbia, Elk, Greene, Huntingdon,Lycoming,McKean,Mifflin,Montour,Perry,Potter,Tioga,Unionand Wayne

Associate Members: Allegheny, Armstrong, Cameron, Delaware, Washington and Wyoming

FREE TO FULL MEMBERS OF

Associate Member$40 per attendeeNonmember $60 per attendee


Safety Workshop

Presenters:KeithWentz,ARM-P,ARM,RiskManagement and Underwriting Manager, CCAP Insurance Programs and Claire De Taeye, RiskControlAccountExecutive,TravelersInsurance

Thursday, October 3ThePennStaterConferenceCenterHotel, State College



FREE TO MEMBERS OF


County Building Safety

The Safety Workshop is designed to cover topics that will help with workers’compensationclaimsaswellasproperty,liabilityandotherrelated insurance coverages. The workshop is suggested for risk managers, safety committee members, building and maintenance staff, managers and more!

Thisfall’sworkshopwillfocusonCountyBuildingSafetyandtopicswillinclude: • Building inspections – inside and out • Air quality issues – how to respond and determine next steps • Business continuity – what do you do when the building is no

longeravailable? • Best practices •PCoRPandPCompupdatesrelatedtobuildingissues



KEYS: The Most Difficult HR Problems Faced by Counties1620 Nightmares – Handling Common Conflicts with Row Officers and the CourtsFromreportingpayroll,tohandlingFMLAandotherHRissues,todeputysheriffs participating in law enforcement task forces, this session will review the relevant law and explain how counties should manage these important,andsometimesdifficult,relationships.

Surviving Depositions and DiscoveryThis session will explain the process and outline the critical steps you must take from the moment the complaint arrives to navigating the litigation process successfully, including how to ace your deposition.

Rules of the Digital RoadThis session will explain what counties need to know about employee (andelectedofficial)useofsocialmediaandtextmessages(andotherelectronic communication).

FREE TO MEMBERS OF

Presenter: Christopher Gabriel, Attorney, and StephanieFera,Attorney,CafardiFergusonWyrick Weis + Stotler LLC

Wednesday, October 16TheRegionalLearningAlliance,CranberryTwp.

Thursday, October 24CCAP,Harrisburg



This workshop fulfills the Personnel and Labor Relations required credit for Academy participants.


ThisworkshopisdesignedforCCAPInsuranceProgram’sInsuranceProducers. The morning session has been submitted for approval for continuing education credits. A total of 3 CE credits have been applied for and are pending. The afternoon session includes an insurance programupdateandadditionalimportantinformationspecifictotheduties and responsibilities of producers.

Topics to be Addressed: •EnterpriseVehicleRentals • County Government 101 • Animals in the Workplace • Unique Coverage Questions •ProducersDutiesandResponsibilities • CCAP Insurance Programs Update

Presenters:JohnR.Sallade,ManagingDirectorandAndrewSmith,RiskControlSpecialist, Insurance Programs, CCAP, Courtney Giesseman, Principal, AVP and Jodi Calmes, Account Executive, Willis Towers Watson

Wednesday, October 30CCAPOffice,Harrisburg



Hotel Information: CCAP has negotiated a discounted rate of $115 plus tax per night at theSpringHillSuitesbyMarriottHarrisburg/Hershey,15CapitalDrive(offKohnRoad),Harrisburg,PA17110.Tomakeareservation,pleasesendanemailtoSamNeely,CCAP’smeetings and technology events manager, at [email protected]. Overnight rooms are the responsibility of the attendee and a credit card will be required at check in.

Annual Producers Meeting

FREE TO CCAP INSURANCE PROGRAM’S LOCAL PRODUCERS AND THEIR PCOMP, PCORP AND PELICAN CLIENTS.



Prison Personnel WorkshopThe Do’s and Don’ts to be a Good Witness in a Deposition

Being a good witness in a deposition, a question and answer session under oath, begins with telling the truth but does not end there. Considering the motivation for an inquiry, learning how to respond to questions, and working to limit testimony can make the difference betweenhelpingthedefenseofalawsuitagainstyou,otherjailofficialsor the county and creating an uphill battle to responding to claims. This session will evaluate critical considerations and suggest helpful techniques to prepare a witness to be the best deponent.

Body Scanners – Process, Procedures and Protocol

Workers’ Compensation in the Prison Setting

FREE TO MEMBERS OF

Presenters: Marie Milie Jones, Esquire, JonesPassodelis, PLLC, Barb Zemlock, Esquire, Insurance Boards Legal Counsel, CCAP and Christopher Pierson, Equire, Burns White LLC.

Thursday, November 7ThePennStaterConferenceCenterHotel,State College




CCAP’sInsuranceProgramsextendaninvitationtoattendthefallmeetingoftheCountyRiskManagersCouncil.Themeetingprovidesaforum for county risk managers to exchange ideas and discuss innovative solutions toward risk management in government. Because the risk management process is basically the same for all Counties and County RelatedEntities,theprocessofmanagingriskisessentialtoensuresafeoperations and saving of taxpayer dollars.

CountyRiskManagersCouncilmeetingsarepackedwithawealthofinformation into just a few hours because your time is valuable. The meeting is open to all county risk managers or individuals where more than 50 percent of their job responsibility is dedicated to safety.

FREE TO ATTEND

Friday November 1CCAPOffice,Harrisburg

Wednesday, November 13TheRegionalLearningAlliance,CranberryTwp.



County Risk Managers Council Meeting

Workshopquestions?PleasecontactKeithWentz,RiskManagement and Underwriting Manager,

[email protected].


FREE TO MEMBERS OF

Nonmember $60 per attendee

Presented by SAM - Service Access & Management, Inc.

Thursday, September 19Candlewood Suites413 Port View DriveHarrisburg,PA17111

Registration: 8 a.m.

Workshop: 9:30 a.m. to noon

LIMITED PARTICIPANTS. At this time only one registration per agency will be accommodated. If you have multiple people interested, please email those names as well. We will place them on a waiting list and you will be contacted if space is available.

To Register – Please email [email protected].

KEYS: Fieldworker Safety and AwarenessThis program will provide guidance to staff and enhance awareness and assessmentskillsnecessaryforcaseworkinthefield.Thepurposeofthistrainingis to identify potential dangers and minimize risk to the personal safety for both staff as well as their clients in the community.

Learning Outcomes: Upon completion of this training, staff will be able to: • Identify potential safety risks to themselves as well as clients •Demonstrateappropriateresponsestoidentifiedsafetyhazards

Learn to identify: • Methamphetamine Labs • Opiate AddictionAssessmentofStudentlearning:Staffwilldemonstrateproperfieldsafetytechniques and assessment skills utilizing scenario-based training to include threescenarios.Thescenariosaddressidentificationofmethamphetaminelabs,opiate addiction, suicidal persons, and various other potential risks to staff and childreninthefield,inareal-lifesetting.Asstaffprogressthroughthescenario,role players react to the staff and staff complete scenarios as they would in the field,contactingsupervisors,emergencyservicesorlawenforcement.Uponcompletion of the scenario, the staff, evaluators and role players will participate in adebriefingandthenthestaffwillcompletethecorrespondingpaperwork.Theprogram concludes with a mock court hearing and group discussion.

• Suicidal Persons•AndVariousOtherPotentialRisks


KEYS: Fieldworker Safety and Awareness Workshop Location Details

BEST WESTERN/COUNTRY CUPBOARD 101HaferRoad,PO.Box46,Lewisburg,PA17837

(570)523-3211

CCAP OFFICE BUILDING 2789OldPostRoad,Harrisburg,PA17110

(800)895-9039or(717)526-1010

RADISSON LACKAWANNA STATION HOTEL 138 Jefferson Ave, Scranton, PA 18503

(570)342-8300

THE PENN STATER HOTEL AND CONFERENCE CENTER215InnovationBoulevard,StateCollege,PA16803

(814)863-5000or(800)233-7505

THE REGIONAL LEARNING ALLIANCE (RLA) 850 Cranberry Woods Drive, Cranberry Township, PA 16066

(724)741-1000


ATTENDANCE GUIDELINESWorkshops sponsored by the CCAP Insurance Programs are designed for and opentoPennsylvaniacounties,county-relatedentities(CREs)andPELICANprogram members. One or more Insurance Programs sponsor each workshop. Member and nonmember fees are determined by whether or not the attendee’semployerisinsuredbythesponsoringprogram.AttendeesmaybeelectedorappointedofficialsandemployeesofPennsylvania’scountiesorCREs.Third-partycontractedemployeesworkingdirectlyforacountyorCRE,andanyoneemployedbyanentitythatisamemberofoneofCCAP’saffiliateassociations,arealsowelcometoattend.However,nonmemberregistrationfees will apply if the attendee is from an entity that is not insured by the sponsoring program.

REGISTRATIONAll registration is handled electronically. To register for any workshop, go to www.pacounties.org,clickonEducationthenRiskManagementWorkshops-GLIMPSE and follow the prompts. Or email [email protected].

REGISTRATION FEESWorkshops hosted by CCAP Insurance Programs are sponsored by one or moreofthefollowingprograms:PCoRP,PComp,UCTrust,PELICANandtheAcademyforExcellenceinCountyGovernment.AllworkshopsareFREEtomembersoftheworkshop’ssponsoringprogram(s).Therewillbeanominalregistration fee for nonmembers.

Workshop Details for Attendees

REGISTER TODAY

www.pacounties.org

Click on Education on the home page and click Risk Management Workshops -

GLIMPSE


CANCELLATION REQUESTS If for any reason you need to cancel a registration, please notify Linda Rositoat(717)736-4728assoonaspossible.Noticeofthreebusinessdaysis preferred. Those who do not cancel with at least three days notice, or who do not show, will be invoiced.

ACCESSIBILITY AND ACCOMMODATIONSAccessibility and Accommodations: In accordance with the Americans with Disabilities Act, CCAP endeavors to hold events at locations that are accessible. Please notify us of anything needed to fully participate in the workshops as far in advance of the meeting as possible.

SPECIAL REQUESTSIfyouhaveaspecificdietaryrestrictionoranallergyofwhichweshouldbeaware of, please notify us upon your registration and we will accommodate yourrequest.TonotifyuspleasesendanemaildirectlytoLindaRositoat [email protected].

ELECTRONIC COURTESYAs a courtesy to all attendees, we appreciate your cooperation by putting all mobile and electronic devices on the “silent mode.” We realize this issometimesdifficult,butringingphonesandtheuseoftabletsandcomputers, except for note-taking, are disruptive to other attendees and discourteoustoourspeakers.Feelfreetocheckemailsorothersitesduring break times.

DRESSAttire for all workshops is business casual. Please note that hotel air conditioning and heating systems can vary greatly. Please consider dressing in layers.

NON-SMOKINGAll workshops are non-smoking.

Todetermineyourcounty’seligibility,gotothemembershiplistsonpages26and27orcontact

Linda Rosito at [email protected].

Workshop Details for Attendees


A Reciprocal Risk Retention Group, which provides Professional Liability and General Liability Insurance Coverage.

• Conducting onsite facility safety audits and walkthroughs with a dedicated and personal risk control and claims representative who are focused on providing excellent customer service.

• The most competitive bed rates, a $5,000 risk management grant for each facility and millions in dividends returned to PELICAN subscribers.

• Group rate discounts up to 10% for subscribers with like management companies and PELICAN allocates a portion of annual earnings to each subscribers savings account.

• Free educational training workshops, publications and webinars offered annually.

Member Benefits: For more information on PELICAN, please contact Andrew Smithat [email protected] or

at (717) 736-4769.

SCHRPP The Society of County Human Resource Professionals of Pennsylvania

An Affiliate of the County Commissioners Association of Pennsylvania The Society of County Human Resource Professionals of PennsylvaniaAn Affiliate of the County Commissioners Association of Pennsylvania

CONTACT: Desiree Nguyen, Executive Director, SCHRPP, [email protected] or (717) 736-4779.

• Educational opportunities to include the SCHRPP Annual Conference, six webinars on hot legal topics and three Regional Discussion Forums

• Annual membership in the Society For Human Resource Management (SHRM) for the Primary Member

• One free call per month for quick legal and labor law consulation services, with up to 35 percent discount on the firm’s hourly billing rates for matters that extend beyond a quick call

• All-inclusive website for access to industry related resources, sample county policies, news and information, survey data, networking tools, a webinar repository and much more

• Mentorship and resources for new county human resource personnel• Voice at CCAP and at the county level as issues arise that could affect county human

resources

ARE YOU A MEMBER?

BENEFITS OF JOINING SCHRPP!


Risk Control Incentive Programs

Did you know that by attending program sponsored workshops, yourcounty/CREcouldbereceivingcredittowardstheirriskcontrolcreditprogram?Isyourcounty/CREamemberoftheCCAP UC Trust, PComp, PCoRP or PELICAN?ThesefourprogramsofferaRiskControlIncentivePrograminwhichmembershavethe opportunity to earn credits towards their contributions upon satisfactorycompletionorimplementationofqualifiedriskcontrolrelated activites. Members are able to receive credits by attending program sponsored training workshops. These workshops are found in this edition of the GLIMPSE.

As shown above, please look for the program logo at the bottom of each workshop to see if that workshop counts towards your county’sriskcontrolcredits!Forexample,ifyourcountyisamemberofPCoRP,lookforthePCoRPlogoatthebottomoftheworkshoppagetoseeifitqualifies!Makeplanstoattendthesponsoredworkshopsandsaveyourcertificatestoreceivecredit.

Formoreinformation,[email protected].




Thursday, September 5Defensive Driving CourseBest Western/Country Cupboard, Lewisburg

Tuesday, September 10Defensive Driving CourseRadissonLackawannaStation,Scranton

Tuesday, September 10Excellent Supervisor SeminarThe Penn Stater Conference Center Hotel,StateCollege

Wednesday, September 11Excellent Supervisor SeminarRadissonLackawannaStation,Scranton

Thursday, September 12Myths, Miscalculations and MisunderstandingsCCAPOffice,Harrisburg

Sun Mon Tues Wed Thurs Fri Sat

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30

September 2019

Thursday, September 12KEYS: Onboarding Elected Officials TheRegionalLearningAlliance,Cranberry Twp.

Wednesday, September 18Myths, Miscalculations and MisunderstandingsBest Western/Country Cupboard, Lewisburg

Thursday, September 19KEYS: Fieldworker Safety and Awareness CandlewoodSuites,Harrisburg

Tuesday, September 24Excellent Supervisor SeminarTheRegionalLearningAlliance,Cranberry Twp.

Friday, September 27Prison Medical Management WorkshopCCAPOffice,Harrisburg

We would appreciate your feedback on our training programs. Send your questions, comments and

concerns to [email protected].

2019 FALL WORKSHOPS AT A GLANCE


October 2019Sun Mon Tues Wed Thurs Fri Sat

1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 30 31

Tuesday, October 1KEYS: Onboarding Elected Officials RadissonLackawannaStation,Scranton

Thursday, October 3Safety WorkshopThe Penn Stater Conference Center Hotel,StateCollege

Wednesday, October 9 KEYS: Onboarding Elected Officials CCAPOffice,Harrisburg

Thursday, October 10KEYS: Onboarding Elected Officials Best Western/Country Cupboard, Lewisburg

Wednesday, October 16KEYS: The Most Difficult HR Problems Faced by CountiesTheRegionalLearningAlliance,Cranberry Twp.

Thursday, October 17Defensive Driving CourseThe Penn Stater Conference Center Hotel,StateCollege

Thursday, October 17Myths, Miscalculations and MisunderstandingsThe Penn Stater Conference Center Hotel,StateCollege

Tuesday, October 22Myths, Miscalculations and MisunderstandingsRadissonLackawannaStation,Scranton

Thursday, October 24KEYS: The Most Difficult HR Problems Faced by CountiesCCAPOffice,Harrisburg

Wednesday, October 30Annual Producers MeetingCCAPOffice,Harrisburg

2019 FALL WORKSHOPS AT A GLANCE


November 2019Sun Mon Tues Wed Thurs Fri Sat

1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

Fall Workshops Continued

Friday, November 1County Risk Managers Council MeetingCCAPOffice,Harrisburg

Thursday, November 7Prison Personnel WorkshopThe Penn Stater Conference Center Hotel,StateCollege

Wednesday, November 13County Risk Managers Council MeetingTheRegionalLearningAlliance,Cranberry Twp.

CCAP’S INSURANCE PROGRAMS

11 programs offering a wide range of coverages for your county!

Contact us at [email protected] to learn more about our programs!

Workers’ Compensation, Unemployment Compensation, Property, Automobile, Liability, Nursing Homes, Prison Inmate Medical Cost Containment, Health, Dental, Vision and more!

Ask Us First... We Cover It All!

The ACADEMY for Excellence in County Government


The ACADEMY for Excellence in County Government

TheAcademyforExcellenceinCountyGovernmentisacertificatetraining program for county commissioners, council members, county executives, administrators and assistant administrators, chief clerks and assistant chief clerks, solicitors and assistant solicitors and their equivalents in home rule counties.

The Academy is honored to be able to pair with the CCAP Insurance Programs to offer additional workshop opportunities. Academy participants must complete each of the eight core courses plus 18 elective credits to be eligible for graduation from the program. Current Academy program participants may attend selectinsuranceprogramsworkshopsforFREE.

This training season the Academy for Excellence in County Government will continue to provide opportunities to earn credits for select insurance programs workshops.

ThefollowingworkshopsfulfillcreditsforAcademyparticipants:

• Myths, Miscalculations and Misunderstandings that Make Us Miserable (Personal Development)

• Excellent Supervisor Seminars (four elective credits)

• KEYS: The Most Difficult HR Problems Faced by Counties (Personnel and Labor Relations)

FormoreinformationpleasecontactMandi Glantz, DirectorofMemberandVendorRelations

at [email protected].


Bedford-Somerset DB/HS CCAP Carbon-Monroe-Pike MH/DS Central Counties Youth CenterCentral Susquehanna Regional 911 Columbia County Traveling Library Authority Community Connections of Clearfield/Jefferson Counties

CMSU MH/ID Huntingdon-Bedford-Fulton AAA Perry County Senior Citizen Center SEDA-COG Union-Snyder AAA Union-Snyder CAA

UC Trust Membership

PComp Membership

MEMBERSHIP

SEDA-COGPotter County Human Services

Carbon Monroe Pike MH/DSCCAPCentral Susquehanna Regional 911

Refer to the memebership maps to determine the eligibility for free or discounted registration fees. Each workshop description will indicate the sponsoring program(s).


MEMBERSHIP

Berks County Home - Berks HeimBradford County ManorDuBois Nursing HomeElk Haven Nursing HomeGracedale Nursing HomeKane Community Living Center – Glen HazelKane Community Living Center – McKeesportKane Community Living Center – RossKane Community Living Center – ScottLoyalhanna Care CenterNeshaminy Manor Nursing HomeOur Family’s HomePenn Highlands Jefferson Manor Philadelphia Nursing HomePleasant Ridge Manor Nursing HomePleasant Valley ManorPocopson HomeSusqueview Home, Inc.

Lycoming-Clinton Joinder BoardPike County Economic Development Authority

Refer to the memebership maps to determine the eligibility for free or discounted registration fees. Each workshop description will indicate the sponsoring program(s).

PCoRP Membership

PELICAN Membership

Central Counties Youth CenterCentral Susquehanna Regional 911 Huntingdon-Bedford-Fulton AAA


Insurance Programs Publications

Insurance Matters is a monthly email newsletter containing updates on programoperations,governanceandfinances,aswellasclaimsandlosscontrol updates and reminders of upcoming meetings and workshops.

In the spring and fall, the GLIMPSE catalog is sent to all members, providing a detailed listing of workshop topics, speakers and locations for that season.

PIMCC News is an electronic publication that is sent to jail related employees within the counties providing updates on important jail related issues.

Safety Essentials is a quarterly newsletter for PELICAN members that provides members with pertinent articles relating to the regulations, processes and safety concerns of the long term care industry.

To be added to the distribution lists for any of these publications, please contact us at

[email protected].



DidyouknowthatCCAPInsuranceProgramssendsoutFREEpublicationstoourmembers?Ourinsuranceprogramsprovideregularinformationtoour members in a variety of ways including many different publications. These publications provide a wealth of information to our members, ranging from hot topics in the insurance industry to updates on nursing home regulations.


Save The Date

SAVE THE DATE2019 SCHRPP ANNUAL CONFERENCE

September 5-6, 2019

The Penn Stater Hotel and Conference CenterState College, PA

SCHRPP The Society of County Human Resource Professionals of Pennsylvania

An Affiliate of the County Commissioners Association of Pennsylvania

We encourage IT Directors, elected officials and employees in administration, human resources and finance to attend! Our continued goal is to raise awareness, educate and engage key county stakeholders in short and long-term strategies on cyber incident prevention. Contact Melissa Krouse, [email protected] or Samantha Neely, [email protected] for additional information.

Registration is NOW OPEN!

“Through the Lens”Cybesecurity Summit

Monday, October 7, 2019 9 a.m. - 4:30 p.m.

Pre-Summit Networking ReceptionSunday, October 6

5 p.m. - 7 p.m.

The Penn Stater Hotel and Conference Center215 Innovation Blvd

State College, PA 16803


CCAP Insurance Programs

Ask Us First...We Cover It All!

Owned By Members l Governed By Members l Service To Members


Contact us at (800) 895-9039 or [email protected]

Staff Title Direct LineRyanCale ClaimsRepresentative2 (717)736-4730KarenCohen InsuranceandReinsuranceManager (717)736-4707AdrianCole-Stephens ClaimsRepresentative2 (717)736-4789Morgan Cunningham Claims Coordinator (717) 736-4796DennisCutler,CSHM SeniorRiskControlSpecialist (717)736-4746BarbaraDonofrio ClaimsRepresentative2(717)736-4775Marsha Elmer Property and Casualty Underwriter (717) 736-4738 Patty Ensminger, SCLA Senior Claims Supervisor (717) 736-4733AlexaEvans ClaimsRepresentative3 (717)736-4767TonaFaust InsuranceProgramsServicesCoordinator (717)736-4757Allen Gavlak Insurance Technology Coordinator (717) 736-4758 Miranda Gibson Member Services Administrative Assistant (717) 736-4759JewellHartz UnderwritingAdministrativeAssistant (717)736-4794JeanHenry,RN RiskControlWellnessNurse (717)736-4782CathyHoffman ClaimsAdministrativeAssistant (717)736-4766DanielleHoranic ClaimsRepresentative1(717)736-4745SusanHorne InsuranceOperationsExecutiveAssistant (717)736-4763Melissa Juliana Insurance Pool Operations Administrative Assitant (717) 736-4790AubreyKing MarketingAssociate (717)736-4723KellyKyzer RiskControlSpecialist (717)736-4795MarianMark,SCLA Workers’CompensationClaimsSupervisor (717)736-4729MaureenMcMahon,CSP,ARM-P SeniorRiskControlSpecialist (717)736-4706GinaMeccaClaimsRepresentative2 (717)736-4727

Desiree J. Nguyen Deputy Director, Insurance Pool Operations (717) 736-4779 EthanNicholson ClaimsRepresentative2 (717)736-4768CassandraPiaskowski,SCLA ClaimsRepresentative3 (717)736-4765LindaRosito RiskManagementTrainingDirector (717)736-4728JohnSallade,CRM ManagingDirector,InsurancePrograms (717)736-4709AndrewSmith RiskControlSpecialist/PELICANMarketingSpecialist (717)736-4769Cassie Troup Claims Manager (717) 736-4756KeithWentz,ARM-P,ARM, RiskManagementandUnderwritingManager (717)736-4724BarbZemlock,Esquire InsuranceBoardsLegalCounsel (717)736-4762

CCAP Insurance Department Staff

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