risk management for technology projects geography 463 : gis workshop may 5 2005
TRANSCRIPT
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Risk Management for Technology Projects
Geography 463 : GIS Workshop
May 5 2005
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The Basics of Project Management for Technology Projects; Part 3
Presentation OutlineThe Software Engineering /Application
Development Profession
Risk Management Principles and Practices
Case Study: Risk Management in a GIS application
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Themes for tonight’s presentation:
There are Software Engineering skills, beyond the latest programming languages, that are timeless and valuable.
Each step in the Software Development Lifecycle has its own risks and a number of ways to address them.
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Section OneSoftware Development Careers
Ten Basic Knowledge Areas
Construx Inc Capability Levels
Activities that promote professional career development
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Ten basic Knowledge Areas for Software Developers (SWEBOK….www.swebok.org)
Requirements Gathering Software Design Construction Testing Maintenance
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Ten basic Knowledge Areas for Software Developers (continued)
Configuration Management Project Management Software Engineering Management Software Engineering Tools and Methods Software Quality
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A few words on Testing
Definition: dynamic verification of the behavior of a program
Structural Testing: to ensure test cases really test all lines of code
Functional Testing: Ensure that for each requirement, there is at least one test case
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Software Developer Capability Levels (at Construx Inc)
Apprentice: Basic work in a knowledge area
Practitioner: Effective, independent worker
Leader: Can lead others in knowledge area
Master: Guru, teacher and enabler
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Job Skills Profiles
Chart of Knowledge Areas and Capability Levels
Defines Job Roles by looking at Profiles
Career development plans are created by doing GAP analysis
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Professional CareerDevelopment Strategies
Direct Experience
Readings
Classes
Certifications
Industry Participation
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Summary
General Knowledge Areas will: remain fairly constant many are not “outsource-able”
Effective Professional Development Requires: Book Knowledge…why you do things Mentoring..to guide one along the way Experience…How you do things successfully and
more efficiently & effectively
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Section TwoRisk Management Principles and Practices
“The Opposite of Risk Management is Reckless Management”
Steve Tockey, Principal Consultant, Construx Software
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Terminology
Risk: potential for realization of unwanted, adverse consequences to human life, health, property, or the environment (Society for Risk Analysis).
Risk: The possibility of suffering loss
Risk Events: The actualization of a hazard, threat, or accident.
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Terminology (continued)
Impact: The negative consequences of an event / accident / occurrence
Likelihood: The probability based on historical patterns / frequency that an event w/ a specific impact will occur
Risk Signature: An activity, program, or asset’s level of risk arrived at by combining likelihood and impact
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Control Measures: Actions taken, contingency plans developed or measures taken to reduce the level of risk
Risk Appetite: The level of risk the organization is willing to take
More Terminology
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Managing Risk
Goal: Establish a culture within an organization, or on a project team, that understand and continuously identifies, analyzes, manages and communicates risk at all levels of the organization, or all phases of a project.
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Managing Risk
InventoryAssess and PrioritizeAnalyzeImplement Control MeasuresMonitor, Audit, and ReviewReport
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Analysis Phase
Define the universe and inventory its elements
Assess risk by Category (Legal, Environmental, Safety, Public relations..)
Review possible control measures
Recommend Alternatives
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Possible Control Measures
Accepting, Sharing, or Divesting of a riskPoliciesProceduresTrainingNew or improved equipment (or tools)Change in processes
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Risk in Software Project
Source: Carnegie Mellon Software Engineering Institute….www.sei.cmu.edu
Loss in a development project describes the impact to the project which could result in: Diminished Product Quality Increased Costs Delayed Completion or Failure
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Risk and Opportunity
Many software projects have goals to do things in new and different ways
Few opportunities can be realized without risk
Risk must be identified and constantly balanced against potential benefits
Project Managers live for Risk Management
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Risk Management in Software Engineering Projects
Assess continuously what can go wrongDetermine what risks are important enough
to deal withImplement strategies to deal with individual
and systematic risksCommunicate risks at all levels
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Risk Principles: a framework for effective control of risks
Global Perspective / Big PictureForward-looking ViewOpen CommunicationsIntegrated ManagementContinuous ProcessShared Product VisionTeamwork
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Summary: Continuous Risk Management
Identify: search for & locate risks firstAnalyze: Transform risk into decision-making
information. Evaluate impacts, liklihood. Classify and prioritize risks
Plan: Translate risk information into decisions and actions
Track: monitor risk indicators & mitigation actionsControl: Correct based on metrics
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Using GIS to Manage Risk
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Section ThreeRisk Management Case Study
Adapting Seattle’s GIS presence on the world wide web in the post “Sept 11” world
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