risk assessment: riskit analysis graph

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Unit 7 University of Sunderland COMM80 Risk Assessment of Systems Change Risk Assessment: Risk Assessment: Riskit Analysis Graph Riskit Analysis Graph COMM80: Risk Assessment of Systems Change Unit 7

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Objectives of Session Coverage To gain the ability to build a Riskit Analysis Graph

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Page 1: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

Risk Assessment: Riskit Risk Assessment: Riskit Analysis GraphAnalysis Graph

COMM80: Risk Assessment of Systems Change

Unit 7

Page 2: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

Objectives of Objectives of Session CoverageSession Coverage

• To gain the ability to build a Riskit Analysis Graph

Page 3: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

Riskit Analysis Riskit Analysis Graph Perspective Graph Perspective

• This technique belongs to the Riskit method• Riskit was designed to manage risk during

systems development.– However, there is nothing in it that restricts its use

to such a perspective.

Risk Perspective Risk Lifecycle

(D) Infrastructure

Analyse Characteristics Examples for feasibility of system being based on

the existing infrastructure: network, o/s etc

Techniques RAG, Goal/stakeholders, GQM, … Methods RISKIT

Page 4: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

FeaturesTechniques

strategic detailed Riskitdefined

generic

Goal-Question-Metric (GQM) Brainstorming techniques Goal and stakeholder driven identification Meeting aids * * Interviews Riskit analysis graph Multiple criteria decision making tools * * (e.g. AHP)

Riskit Pareto ranking technique Riskit element review Riskit controlling action taxonomy Organisation measurement program orDatabase

Summary of Summary of TechniquesTechniques

Page 5: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

Risk Analysis GraphRisk Analysis Graph(example from the Riskit Manual)

Page 6: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

Riskit Analysis Riskit Analysis Graph ComponentsGraph Components

The overall risk being evaluated

An event that may occur as a result of the risk happening

A possible action that can be taken in response to the event happening

The resultant costs to the organisation on taking a specific action

Consequences can be either deterministic (known): full arrow. Or stochastic (probabilistic) : dashed arrow

An outcome (can be omitted) shows the situation in a project after the risk event has occurred but before any corrective action is taken.

Outcome

Page 7: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

General Example of General Example of Riskit Analysis Graph Riskit Analysis Graph

ComponentsComponents• Risk Factor: a high cholesterol diet • Risk Event: a doctor's diagnosis of a patient’s

heart problem • Risk Outcome: a diagnosed heart disease exists • Risk Reaction: treatment of heart problem • Risk Effect: hospital stay • Utility Loss: net effect of pain, loss of time,

expenses felt by individuals: in this case emotional upset and disruption to normal life.

Page 8: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

General Example of General Example of Riskit Analysis Graph Riskit Analysis Graph

ComponentsComponents• Risk Factor: living near a fault line of earth's plates• Risk Event: an earthquake• Risk Outcome: some buildings/roads destroyed• Risk Reaction: reconstruction of infrastructure• Risk Effect: cost of reconstruction• Utility Loss: net effect of pain, loss of time,

expenses felt by individuals: for one individual minimal since personal losses low and covered by insurance, for another catastrophic since home destroyed and without insurance.

Page 9: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

Software Systems Software Systems ExampleExample

• Risk Factor: inexperience of personnel• Risk Event: a system crashes• Risk Outcome: system out of operation for up to 8

hours• Risk Reaction: systems operational after delay,

back up data restored • Risk Effect: added cost • Utility Loss: perceived harm experienced by

stakeholders: in this case minimal since only small data entry per day and data backed up daily

Page 10: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

Software Systems Software Systems ExampleExample

• Risk Factor: use of new development methods

• Risk Event: key personnel leave• Risk Outcome: personnel and competence

shortage• Risk Reaction: recruiting initiated, staff

reassigned• Risk Effect: two month delay• Utility Loss: perceived harm experienced by

stakeholders: in this case catastrophic since software delay results in client imposing financial penalty.

Page 11: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

A Riskit Analysis Graph for A Riskit Analysis Graph for a Systems Change Case a Systems Change Case

Study (part 1)Study (part 1)

Factor

Lack of IT specialist

FactorLack of staff training

Event Project costs underestimated.

OutcomeProject behind schedule, exceeding budgets

Factor

Lack of IT specialist

Reaction

Reaction

Do nothing

Allocate more resource

Page 12: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

Effect SetProject behind schedule:10 months budget overrun by £10,000

Reaction

Reaction

Do nothing

Allocate more resource

Utility LossDelaying other projects (significant problem)Unable to process all potential orders - lost business (catastrophic)

Effect SetProject behind schedule: 2 weeks budget overrun £25,000

Utility LossReduced budget available for planned projects resulting in delay to some non-critical projects (minor problem)

A Riskit Analysis Graph for A Riskit Analysis Graph for a Systems Change Case a Systems Change Case

Study (part 2)Study (part 2)

Page 13: Risk Assessment: Riskit Analysis Graph

Unit 7University of Sunderland COMM80 Risk Assessment of Systems Change

A student A student generated graphgenerated graph