rima sharma resume website
TRANSCRIPT
Call: +91 966 586 0949 Email: [email protected]
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Summary
I am a technical writer, editor, and proofreader with over 13 years of experience. I work efficiently with local and remote teams and clients to create user-centered content. My strengths include delivering accurate, concise, and easy-to-understand content in appealing formats and layouts. I am also a yoga practitioner and a certified yoga teacher. Writing & Technical skills
Authoring Applications Adobe FrameMaker, XMetal Author Enterprise, Oxygen XML Author
Communication Design Interaction Design, DITA, Content Strategy, UX Writing
Content Management Systems
Astoria On-Demand, Adobe Experience Manager, Documentum Web Publisher
Markup Languages HTML, XML
Operating Systems Microsoft Windows, Apple macOS, Linux (basic knowledge)
Programming Languages C++, Visual C++, Visual Basic
RDBMS Microsoft SQL Server, Oracle Database
Web Development Applications
Adobe Authorware, Adobe Dreamweaver, WordPress
Technical Writer, Editor, Proofreader
Rima Sharma
Call: +91 966 586 0949 Email: [email protected]
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Education & Certifications
M.SC. IT, KSOU, Mysore, India
Bachelor of Arts With English Literature, Guru Nanak Girls College, Ludhiana, India
GNIIT Diploma in Systems Management, NIIT Ltd., New Delhi, India
Proofreading and Editing Diploma, Center of Excellence, The United Kingdom
Become a Content Strategist, LinkedIn Learning
The Fundamentals of Digital Marketing, Google EMEA
UX Writing Fundamentals (Pursuing), UX Writers Collective, The USA
Work Experience
Mar 2020 – Present
Upwork – Freelance Writer, Editor, Proofreader Goa, India Description - Editing content related to enterprise products. - Edited and proofread three guides related to
networking technologies and certifications.
Feb 2018 – Feb 2020 Self-Development Career Break Completed digital marketing, content strategy, editing and proofreading, NLP, yoga, and massage certifications and taught yoga.
Jan 2013 – Jan 2018
Cisco – Senior Technical Writer Pune, India Projects Cisco CSP 2100, Cisco ENCS, Cisco Nexus 1000V, Cisco VSG Description - Worked as a remote writer and collaborated with
engineering, QA, and documentation teams based in India and the USA.
- Updated existing guides for new features and releases.
- Created Configuration Guides, Quick Start Guides, API Guides, Command References, Installation Guides, and Release Notes for a new product.
Call: +91 966 586 0949 Email: [email protected]
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- Resolved documentation defects. - Performed peer reviews. - Participated in the content-migration testing.
- Converted guides to DITA XML.
- Mentored junior team members.
Feb 2009 – Dec 2012
Synopsys – Senior Technical Writer, Technical Writer Bangalore, India Projects DWC Ethernet MAC Universal, DWC XGMAC 10G Ethernet MAC, DWC Ethernet PCS Layer, Ethernet Verification IP, I2C Verification IP
Description - Created or updated Databooks, Quick Start
Guides, Installation Guides, User Guides, and Release Notes.
- Reviewed the user-interface text.
- Published defect information.
- Edited SolvNet articles.
- Created basic, intermediate, and advanced Quick Start Guides for code examples.
- Generated class reference files.
- Participated in the Corporate Style Guide reviews and updates.
- Collaborated with team members to create a group-specific Style Guide.
- Went through support cases to identify the improvement areas in the documentation and fixed the identified issues.
- Mentored new team members.
Call: +91 966 586 0949 Email: [email protected]
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Oct 2004 – Mar 2008
Oracle – Senior Technical Writer, Technical Writer Bangalore, India Projects Oracle SOA Suite, Oracle Enterprise Service Bus, Oracle Application Server Adapters, Oracle Application Server Integration InterConnect
Description - Created or updated Administrator Guides,
Developer Guides, User Guides, Quick Start Guides, and Installation Guides.
- Created context-sensitive, procedural, and conceptual Online Help for Oracle Enterprise Manager and Oracle JDeveloper.
- Wrote instructional text for Oracle Enterprise Manager and Oracle JDeveloper.
- Created Readme files, Release Notes, and Patch Set Notes.
Jun 2003 – Nov 2003
NIIT – Freelance Technical Writer New Delhi, India Projects Internet Technologies, Desktop Environment
Description - Wrote book chapters.
- Created assessment questions to prepare the audience for certification exams.
Mar 2003 – May 2003
CyberMedia – Technical Writer Gurgaon, India Description Updated the content according to the new template structure.
Jul 2000 – Jul 2001 NIIT – Systems Trainee New Delhi, India Description Developed interactive storyboards containing text, graphics, videos, and audios for school courseware.