1. Server Management @ GTLServers are the core of IT infrastructure ofand management of your Serverany organization running all business Infrastructure. We become your virtual ITapplications, messaging and officeteam offering high availability of yourproductivity tools. Managing it optimally isservers at reduced management costs.a key to success which helps improvingbusiness operations, user productivity, userOur well defined Service Level Agreementssatisfaction and reduced TCO [Total Cost of (SLA) based on ITIL processes providesOwnership]. customers with the assurance of consistentGateways team of skilled and certified performance.technicians provide Server Managementservices that include proactive monitoring Methodology @ GTL ManagementMonitoringOptimization Day-to-day administration Critical parameter monitoring Optimize disk usage, processor usage & Patch Managment Monitoring server trend load balancing Problem & incident management Timely detection and prevention Ensure data consistency across master server, cluster and slaves Manage Backup & Recovery procedures of problems Cerate virtualized server environment Conguration and change management Track and report user activity on using VMWARE, Microsoft and Citrix 24/7 operational Supportcritical servers Periodic and real-time scanning for vulnerabilities

2. GATEWAY RIM DIVISION FOR END-TO-END REMOTE INFRASTRUCTURE MANAGEMENTService OfferedWe offer reliable, secure, and round-the-clock (24x7) support and managementservices for Microsoft, Linux and Mac based servers. Below diagram providesbroader view of our SMS [Server Management Services]Server Performance Monitoring& ManagementProblem & Server IncidentBackup & Management Restore SMSService &ServerTask Consolidation Management Secturity &Patch ManagementBenefitsThe benefits of remote server administration services include the following: Assured server uptime 24x7 tech support Increased end-user productivity and customer satisfaction Reduce TCO and Better ROI Proactive monitoring resulting in reduced number of incidences & highavailability of the environment Certified technical Resourceswww.rimoutsourcing.comFor more information, email us at RIM@gatewaytechnolabs.com or visit us at:2010 Gateway TechnoLabs Pvt. Ltd. I All right reserved. Referred products/ services may be registered trademarks of belonging companies