rights & responsibilities in aged care
DESCRIPTION
This slideshare covers the rights and responsibilities of aged care employers, carers and their clients in a healthcare setting.TRANSCRIPT
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Rights & Responsibilities in Aged Care
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Rights and responsibilities
• Everyone has rights. • Rights are always
accompanied by responsibilities.
• Workplace health and safety is everybody’s responsibility.
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Information about rights and responsibilities
Information about rights and responsibilities can be found in:• Position description• Relevant legislation• Quality of care principles and aged
care accreditation standards• Policies and procedures
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General rights
The right to respect for individual human worth, dignity and privacy.
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General rights
The equal right to health care, income maintenance, education, employment, housing, transport, legal
services, health, insurance and leisure.
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General rights
The right to appropriate and comprehensive information, education and training about their health
problems and condition, its treatment and services available to meet their needs.
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General rights
The right to timely and high quality treatment.
The right to interact with health care providers, particularly in decision making regarding treatment,
care and rehabilitation.
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General rights
The right to mechanisms of complaint and redress.
The right to refuse treatment.
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General rights
The right to advocacy. The right to access to relatives and friends.
The right to have their cultural background and gender taken into consideration in the provision of
care.
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General rights
The right to contribute and participate as far as possible in the development of
health policy, provision of care and representation of health consumer
interests.
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General rights
The right to live work and participate in the community to the full extent of their
capabilities without negative discrimination.
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Client rights
• Privacy• Confidentiality• Dignity and respect • Freedom of association• Self determination and right to make informed
choices• Free expression of ideas and opinions • Access to services based on agreed standard of
acre• Individualized service provision• Inclusion
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Client responsibilities
Respecting the rights and needs of other residents.
Respecting the needs of the care facility.
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Client responsibilities
Respecting the rights of staff and the
management to work in a harassment free
environment.Being as responsible as possible for his or her own health and well-
being.
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Client responsibilities
Providing information to appropriate people on his or her relevant medical
history or current state of health. Older people need to adapt to their new
environment.
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Employer rights and responsibilities
• Enterprise workplace agreements • Legislative requirements for
employee dismissal • Legislative requirements to provide a
safe work environment• Relevant State and Territory
employment legislation
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Employer rights
• Issue any reasonable and legal retrenchment procedures to employees.
• Change or purchase new equipment.• Develop policies and procedures.
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Employer rights
• Develop code of conduct.• Secure confidential company files. • Dismiss workers according to the
Commonwealth Workplace Relations Act (1996).
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Employer rights
• Expect loyalty from employees.• Expect reasonable care to be taken
by all employees.• Expect employees to be
accountable for money or resources in their care.
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Employer Responsibilities
To provide: • Adequate emergency services.• Safe equipment and machinery.• Safe enter and exit from the
workplace.• A safe work environment.
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Employer Responsibilities
To provide:• A workplace free from
discrimination and harassment. • Risk management. • Appropriate safety equipment. • Conditions in line with the award. • Advice and training.
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Employer Responsibilities
• Report all serious accidents to WorkCover.
• Holding worker’s compensation insurance.
• Consulting with employees with respect to occupational health and safety.
• Paying employees the correct wage.
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Employer Responsibilities
• Treat all employees fairly, applying equal opportunity principles.
• Not unfairly dismiss an employee.• Give clear instructions. • Evaluate performance and provide
feedback to employees.• Give due consideration to all relevant
legislation.
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Employee rights and responsibilities
• Adherence to work health & safety principals and rules.
• Attendance requirements.• Confidentiality and privacy of
organisation, client and colleague information.
• Duty of care responsibilities.
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Employee rights and responsibilities
• Leave entitlements. • Obeying lawful orders.• Organisation policies and
procedures.• Protection from discrimination and
sexual harassment in the workplace.
• The right to union representation.
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Employee Rights
Right to: o Work in a safe environment.o Report any type of
discrimination against them.
o Excel in their workplace whether they are male or female.
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Employee Rights
Right to: • Receive appropriate financial rewards
for their contributions to the organisation.
• Union support for their grievances.• Correct wage.• Sick leave or annual leave.
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Employee rights
• Resign• Access to a grievance resolution
process.• Be given explicit instructions
regarding work tasks.• Receive advice and training.• Seek promotion based on merit.
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Employee Responsibilities
• Treat all co-workers equally. • Take reasonable care of the health
and safety of others.• Report any unsafe work practices,
accidents or injuries.• Obey all lawful instructions.
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Employee Responsibilities
• Do reasonable instructions asked by an employer.
• Adhere to proper safety procedures.• Responsible care for the health and
safety of themselves and other employees.
• Don't engage in any irresponsible behaviour.
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Employee Responsibilities
• Attend work and to be punctual. • Observe confidentiality and privacy
of enterprise, clients and colleagues.• Know the terms of their employment. • Be accountable for money, material
and property Belonging to the employer.
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Employee Responsibilities
• Be courteous and give good service to clients/customers.
• Respect cultural and social diversity among employees and clients.
• Advise the employer of inability to work.
• Give up all inventions made within the employer’s time.
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IHNA offers qualifications in aged care, disability and nursing. Go to http://www.ihna.edu.au to kick start your health career.
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