rif roadmap intent to action updated nov2016
TRANSCRIPT
From Intent to Action:
Resources to Pursue Responsible Inclusive Finance
Institutions along the value chain of responsible inclusive finance – whether socially or financially motivated –
employ responsible, client-centric practices at every level of business and demonstrate commitment to fulfilling
their mission.
Responsible Inclusive Finance
Responsible inclusive finance is the provision of financial services in a way that targets excluded
people, protects the interests of clients, and protects the mission and sustainability of the
institution.
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE
MANAGEMENT
• Prevent harm to clients • Assures transparent,
respectful, and prudent financial services to all clients
• Ensures institutional focus on client well-being
• Measures progress against social goals
• Balances financial and social objectives
Applicable to institutions with a double-bottom line
Applicable to all financial institutions
• Includes client protection
Responsible Inclusive Finance Working Group
Collaborating to streamline efforts, avoid duplication and reduce confusion of the various resources and tools related to responsible inclusive finance.
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE MANAGEMENT
Social Performance Task Force
Smart Campaign
MFTransparency Truelift
CERISE
PPI
MIX
What is the
Social Performance Task Force?
Today, the task force consists of more than 2,200 members, including: � Practitioners � Donors and investors (multilateral, bilateral and private) � Global, regional and national networks � TA providers � Regulators
In 2005, CGAP, the Ford Foundation and the Argidius Foundation brought together leaders from various social performance initiatives in the microfinance industry to come to agreement on a common social performance framework and to develop an action plan to move social performance forward.
These stakeholders work together as the task force to develop the Universal Standards for Social Performance Management (USSPM).
Comprehensive manual of good practices
By and for people in the field
Resource for achieving social goals
Credibility for institutions and industry
Realistic implementation process
Based on leading industry initiatives and practices implemented successfully by MFIs Voluntary resource—not a rating, regulatory or certification system
Universal Standards for Social Performance Management
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign MISSION: To embed a set of client protection principles deep within the fabric of the microfinance industry RELATION TO RIF: Provides access to resources and tools to improve client protection FIRST STEP: Review the Client Protection Principles and complete a self-assessment
MFTransparency
Social Performance Task Force
Truelift
CERISE
PPI
MIX
How is Smart Campaign’s work integrated in the Universal
Standards?
Dimension 1: 0
Dimension 2: 1 standards
25 client protection standards
Dimension 3: 3 standards
Dimension 4: 18 standards
Dimension 5: 0
Dimension 6: 3 standards
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign
MFTransparency MISSION: To address the lack of transparency in MF product pricing RELATION TO RIF: Improving product pricing transparency will boost client protection FIRST STEP: Use MFTransparency’s Calculating Transparent Pricing Tool to evaluate true prices of products
Social Performance Task Force
Truelift
CERISE
PPI
MIX
MFTransparency Rules for Pricing Transparency
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign
MFTransparency
MISSION: To renew focus on the pro-poor objective of MF RELATION TO RIF: Provides roadmap through Universal Standards for Social Performance Management for MFIs focused on reducing poverty or that have poor clients FIRST STEP: Visit the website to learn more about Truelift’s Pro-Poor Principles
Social Performance Task Force
Truelift
CERISE
PPI
MIX
Truelift Pro-Poor Principles
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE
MANAGEMENT
Smart Campaign
MFTransparency
Social Performance Task Force
Truelift
CERISE
PPI
MIX
MISSION: Provides a poverty measurement tool for organizations and businesses with a mission to serve the poor. RELATION TO RIF: If institutions have a poverty-focused social mission, they must be able to measure poverty to assess their progress against those goals. FIRST STEP: Download the Standards of Use.
Progress out of Poverty Index (PPI)
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE
MANAGEMENT
Smart Campaignfi
MFTransparency
MISSION: To help institutions assess themselves against the Universal Standards for SPM RELATION TO RIF: Developed the SPI4 to help institutions identify strengths and weaknesses against the Universal Standards for SPM FIRST STEP: Complete an SPI4.
Social Performance Task Force
Truelift
CERISE
PPI
MIX
0
20
40
60
80
100
1 - Define and monitor social goals
2 - Commitment to social goals
3 - Design products that meet clients' needs
4 - Treat clients responsibly
5 - Treat employees responsibly
6 - Balance social and financial performance
Universal Standards Score by dimensions
SPI4
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE MANAGEMENT
Smart Campaign
MFTransparency
MISSION: To strengthen the microfinance sector with objective data and analysis RELATION TO RIF: Provides platform to share and benchmark social performance data FIRST STEP: Share social performance data with MIX
Social Performance Task Force
Truelift
CERISE
PPI
MIX
Reporting to MIX from SPI4
Responsible Inclusive Finance
CLIENT PROTECTION SOCIAL PERFORMANCE MANAGEMENT
Smart Campaign
MFTransparency
Social Performance Task Force
Truelift
CERISE
PPI
MIX
Learn Assess Plan Implement Demonstrate
RIF: From Intent to Action
SOCIAL PERFORMANCE MANAGEMENT
CLIENT PROTECTION
POVERTY FOCUS
1.
Learn
2.
Assess
3.
Plan 4.
Implement
5.
Demonstrate
RIF: From Intent to Action
Quiz: True or False?
True or False?
The Universal Standards for Social Performance Management (USSPM) do not include the Client Protection Principles.
True or False?
MFTransparency’s tool draws a line where interest rates should be.
True or False?
The Universal Standards for Social Performance Management (USSPM) are standards for social outcomes all financial institutions should achieve.
Thank you!