Richard Alexander Hall

github.com/earthbound19linkedin.com/in/richardalexanderhallhttp://earthbound.io | work@earthbound.io | 801-228-7934

This document links to relevant data and portfolio materials (including the above). Please also see my work recommendations on LinkedIn.

Summary

Technical and creative. Software Quality Assurance, technical support, art, technical and creative writing, design, CAD design, creative coding.

Work HistoryL12 Tester, Foxconn, SLC UT12/2020 - 03/2021, multinational electronics contract manufacturer, 1M+ people

· Tested high-end server racks before shipment to cloud service providers

· Verified physical, firmware, network operating system, and network provisioning

· Used ssh and vim to execute, modify and develop custom test scripts

· Troubleshooted and remedied test failures

· Replaced failed nodes with new ones

Software Quality Assurance Lead, SmarterHome, Provo UT01/2017 - 03/2020 (3 years), IoT mobile app development company, 10-20 people

· Founded QA service

· Developed rigorous test plans, issue tracking and urgency criteria

· Rejected, approved, and managed releases

Tier II Support Technician, PC Laptops/GeekBox, South Jordan UT01/2016 - 10/2016 (8 months), contact center, 1,000-5,000 employees

· Remote computer tech support, repair, cleanup, tuneup

· Resolved escalated cases

Designer, Novatek, Provo UT06/2010 - 05/2014 (4 years), industrial diamond manufacturer, 201-500 employees

· Assistant design-engineered eco-city technologies

· Learned CAD modeling on the job (SolidWorks cert.)

· Architectural visualization and product renders, 3D model prep and convert

· Sales material design for high-income targets

Support Technician, Teleperformance USA, Lindon UT10/2008 - 11/2009 (11 months), contact center, 1,000-5,000 employees

· Technical support for one hardware and two Internet Service Providers

Designer, Wahoo Studios, Orem UT05/2003 - 08/2008 (5 years), indie game developer, 11-50 employees

· Created original game content pack “Kaloki Love,” special particle effects under hardware resource constraints, original sound effects, and also voice acted

· Coded (scripted) game events, dialogue etc.

· Wrangled data

Support Technician, IKANO communications, SLC UT, 1 year05/2001 - 05/2002 (1 year), internet service, 1,000-5,000 employees

· Internet technical support for various branded ISP clients

· Effusive reviews from customers

· High first-call resolution rate

Education and Certification

· CSWA SOLIDWORKS Mechanical Design Associate ~ Dassault Systemes, 10/2014 • CAD engineering and design modeling certificate, verification C-8E2C8Z5F24 • Scored 33 percent above average

· A+ Certified Professional ~ COMPTia, 08/2002 • Industry standard certification, verification C2TS4QCLJ3BEYPGM • Computer assembly, maintenance, and repair

· GED ~ UVU, 01/2009 • Independently studied and tested out with top scores

ActivityCreative Code and Utility Scripts

· 1K+ commits to various repositories since at least 08/2014

· Everything is documented (technical writing), comprehensively and clearly

· Filter Forge Batch Wrapper simplifies use of a command-line image effect and generative renderer, via drag-n-drop

· _ebDev: creative coding assist and utility scripts, for: glitching, color analysis, image compare, font and glyph rip/convert, video, metadata, publication, etc. Also, original creative code (generative art) such as:

· color_growth.py: what does it look like if bacteria morph vivid colors as they colonize? • color growth ported to live web browser view in p5.js • small_and_simple_things.pde: what does a grid of nested, colorful, orbiting, spinning, wobbling nGons looks like? • Original Filter Forge filters

· /recipes that combine _ebDev scripts for more complex art generative tasks

· autobrood: assists random generation and crossbreeding of GPU-rendered fractal flames

· _ebSuperBin: binary utilities collection

· _ebPathMan: Windows and Mac system/global PATH management

LTUE 2020 Film Track Head

· Committee volunteer 02/2019 - 02/2020

· Created and moderated film panels and presentations for Utah’s longest-running Science Fiction and Fantasy Writer’s Symposium

· Ran Film Festival, substantially grew audience

· Selected dozens of films from thousands of entries

· Two thirds of selections earned 4 to 5-star audience ratings

Exhibited and Published Artist

· Springville Museum of Art (SMofA), Provo UT: “Pharaoh’s Army” (see source post), digital cubism giant print, 29th Religious Art exhibit, 11/2014 – 01/2015

· SMofA: “By Small and Simple Things,” digital, colorful, animated geometric art on a kiosk that tweeted images on patron interacton [1] - [2] - [3] - (ad infinitum), 34th Religious Art exhibit, 10/2019 - 01/2020

· The Woven Tale Press Online Literary and Fine Art Magazine: my abstract art work featured on six pages, of Magazine09/2014

Other Activity

Creative writing in _ebScreenplays: original screenplays (yet to add many completed works, also has many sketches) • Screenwriting, film production, and film acting lessons from an independent writer/producer/director/actor who birthed a new niche film market • Digital abstract paintings etc. at my art blog

Skill and Tool Fluency

Advanced: Quality Assurance software breaking and troubleshooting • Detail-oriented • Respect, kindness and patience (refer back to “effusive reviews from customers”) • Video game special particle effects • Data wrangler • Creative screenwriting - [short sample 1] - [short sample 2] • Clear spoken and written communication • Document creation and conversion: I created a hybrid screenplay + eBook, and this resume is sourced from Markdown and automatically converted (via a Bash script, pandoc, and generate-md) to Open Document, Microsoft Word, PDF, and HTML • High quality art print publishing • Trimble Sketchup 3D modeling* • Intermediate: Quality Assurance test suite development, triage, issue tracking • Help desk support (technical support) • Technical writing (see _ebDev documentation) and this editing sample • Kanban (dev/feature/pipeline/issue tracking) boards • Git: pull, branch, PR, merge, uber-destructive history rewrite (don’t. Unless) • Computer install, maintain, troubleshoot, repair* • VM management • CSWA SolidWorks CAD modeling and design engineering* • Creative coding in Processing, Python, Bash,* CMD • Python, Bash, AutoHotkey • CMS / WordPress administration (my blog) • regex • Type 53 WPM • Video game content design, development scripting, creation • Published voice actor • 3DS Max • Render farm management • Corel Painter • Photoshop* • Classical singing • Novice: Graphical layout and advertising copy • C • C++ • CODE::BLOCKS • libboost • Visual Studio • Video NLE (editing etc.) • MySQL • Apache • XAMPP/WAMP • Classical and chiptune composition • Music arrangement • Audio noise cleanup

*This skill is verified in an administered skill test or certification, but all of these skills are stated from actual experience