revolution to evolution of site strategic technologies manager, enterprise cyber security operations...
TRANSCRIPT
Revolution to Evolution of Site
Strategic Technologies
Manager, Enterprise Cyber Security OperationsSavannah River Nuclear Solutions, LLC
April 2012
John Poe
2012 STIP Meeting
Revolution to Evolution of Site Strategic Technologies
• Revolution to Evolution in:
– Communications
– Applications
– Collaboration
– Service
– Critical Success Factors
Agenda
Communications
• More “W” – Wireless (area and within building)– Wi-Max (more area coverage)– Improved Site-wide Cellular Coverage
(Verizon)• More Speed
– 10gig Ethernet Switch
Applications• Fewer “Homegrown” Systems and more COTS
– BPMP – Oracle/PeopleSoft– BrassRing, Taleo
• Improve Productivity– Single Sign-on– HSPD-12 implementation
• Sunset Unproductive Applications– Analyze, Incorporate, Disintegrate
• Reduce Paper– Online procedures– Electronic Records– Drawings
Collaboration• Less Travel time
– Video Conferencing– Audio Conferencing – via Global Crossing– Lotus Notes Sametime
• Unfettered Internet Access– Citrix Open Internet– Green Network Drops
• Knowledge Sharing– Lambda Rail (Lab Collaboration)– Beginnings of “Cloud” Considerations
Services• Service Catalog with Preferred Vendor
– All IT requests in one place– Services include Hardware, Software, Peripherals, etc.– SHI eCatalog integration with existing PeopleSoft
Supply Chain Management
• Customer Focus– Understanding the Customers’ Needs and Proving IT
Value– Integrate Solutions by Thinking Globally
SRNS General User Progression
Technology FY09 FY10 FY11 FY12
Collaboration Email (Notes 6) +IM, +Presence+Notes 8.5.1
+Virtual Meetings+Videoconferencing
+Alfresco Share Areas+Team web sites
Communication Desk Phone +VOIP+Compete contract +New M&O contract +Improved operations
Teleconferencing Limited site system +Additional ports +Commercial services +Expanded use
Desktop Windows XP, Office XP, Acrobat 6, FMP 6
+Acrobat 9, +FileMaker Pro 10
+Windows 7, +Office 2010
+Enterprise Content Management
Intranet ShRINE +InSite+Web Content Mgmt+Publishing templates/standards
+Web Apps More Pervasive
Internet Requires explicit ID +Limited personal use +URL categories+Open internet
+Webinars+Training
Portals None +CEO, VP Portals +Personal/Project/Team +Executive Analytics
ApplicationsIBARS, PCS, TAC, ICTS, CAP, BI*Query – all obsolete
+Award BPMP+Taleo, Brass Ring, COBRA
+BPMP General Ledger +BPMP Supply Chain
Security Many passwordsAverage 5 logins
+Enterprise Single Sign-On
+Enterprise Single Sign-On+Average 2 logins
+HSPD-12 PIV Card Readers for Computer Access
8
SRNS Field Worker ProgressionTechnology FY09 FY10 FY11 FY12
Communication Pagers + UHF Radios + Cell Phones/BB + VHF Radios
Pagers + UHF Radios + Cell Phones/BB + VHF Radios
Pagers + UHF Radios + Cell Phones/BB + VHF Radios
Unified Communications:+Minimize devices+Applications+Push-to-talk
Cell Phones Poor Coverage +In-building signal+Improved coverage/higher data speeds
BlackberriesCumbersomeNetwork Password
+Simplified password, +Longer time outs
+Instant messaging+GPS tracking
Remote Access +Laptop encryption VPN (gov’t PC)
+Citrix Remote Access (Home PC)
+Telecommuting evaluation
+Telecommuting (reduce office space)
Wireless None+Wi-max to R Area+Wi-fi in N Warehouses
+Wi-fi - expand sites/buildings+Mobile Wireless Towers
+Cell phone wireless across the site for data
Procedures & Forms Multiple, disparate systems +Single Procedure System +Form Automation & Standardization
+Automated Procedures & Forms in the Field
Mobile Computing (Laptop/Tablet/PDA) Limited, sync up required +GPS, On-site Wireless +Air Cards, GPS, bar
codes +RFID
Data CollectionManual walkdowns & data entry+Duplicate data entry
Mobile computingSome automated field data entry
Automated data entryIntegrating mobile/wireless
Wireless instrumentationReal-time mobile computing
SRNS Researcher Environment Progression
Technology FY09 FY10 FY11 FY12
CollaborationLimited infrastructure to enable external collaboration
+Introduction of Instant Messaging
+Host & attend web audio/video conferences with external entities+Internal Sametime meetings
+Collaborative work environments configured/ dismantled as needed (virtual cloud) for research
NetworkNo “open” networkSignificant speed and access limitations
+Limited Internet personal use
+Open internet access from SRNL desktops+Pilot iPhones, IPads, or Android-based applications
+Wireless instrumentation+Telecommuting+GPU Computing
High Performance Computing (HPC)
HPC Infrastructure needs upgrade/dedicated facility
+Ability to utilize HPC at other locations
Social Networking Prohibited +Discussions begin; pilot limited usage
+Research-related “Portals” and “Wikis”
+Pervasive social networking with the DOE & university research communities
External Internet Connectivity
Filtered, limited, lower speed
+Improved internet access+Lambda Rail proposal
+High speed Lambda Rail & Internet 2 connectivity funding request+Order of magnitude speed improvement
+High speed Lambda Rail & Internet 2 connectivity to other DOE sites, Labs & Universities+Redundant connectivity
“Home-grown” PIN authentication for every app
Active Directory authentication for many apps
Single sign-on
From 28 Passwords to 2From Many Passwords to Few
iDevices: From Basic Phone to iPhone/iPad
Basic e-mail and phone services provided on cell phones and BlackBerry
devices
Powerful handheld device with:camera enabled; GPS; relaxed
password rules; open Internet access; modified device locking; text messaging;
Bluetooth; BlackBerry maps; on-site peripheral availability
iDevices coming into the mainstream
From Wired To Wireless
Compute power limited to wired solutions
Wi-Max prepositioned for future missionSecure Wifi in place
Wi-Max technology in selected areasBenefits• Improved availability
and responsiveness• Reduced Travel Time• Reduced Fleet Usage• Improved worker productivity
Ad hoc legacy communication methods: phone, e-mail, in-person
Sametime meetings with true collaboration
Sametime instant messagingand presence awareness
From Isolation to CollaborationFrom Isolation to Collaboration
Little to no in-building cellular coverage
Increased in-building cellular coverage
Increased sitewide cellular coverage
From No Coverage to Coverage
Five Key Focus Areas for IT
1. Run and support IT assets safely, securely, reliably and efficiently
2. Improve reliability, the transparency of IT costs, and our overall project planning, prioritization and execution capabilities
3. Deliver the critical few IT Investment Strategy initiatives with excellence
4. Sustain the value of these investments through effective support and an improved ability to extract the intended value
5. Shape the IT vision and strategy aligned with business, and set priorities for Information Technology at SRS
Critical Success Factors of Evolution
Senior ExecutiveOwnership & Involvement
CIO Stewardship
Key Stakeholder Involvement
Secure Behavioral ChangeManagement resources
Focus the Effort onBusiness Capability Gapsvs. IT Projects
AlignedBusiness & IT
Strategies