review travel and tourism combination of all the services that people need and will pay for when...
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Bellringer
If you could own an existing restaurant, which one would you choose and why?
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Foodservice
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A brief look at Food throughout history
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Hollywood’s Brown Derby restaurant opened in the twenties and catered to the stars, but it left a legacy for the masses with a dish that was named after owner Robert Cobb. It was:
A. The Rob Roy cocktail
B. Brownies
C. Apple Cobbler
D. Cobb Salad
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D. The Cobb Salad
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One of America’s best-known culinary figures isn’t a real person at all; she was created in 1921 by the company that would later become General Mills. This figurehead had a radio show and has updated her look several times. Who is she?
A. Martha StewartB. Betty CrockerC. Sara LeeD. Aunt Jemima
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B. Betty Crocker
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Tang, an instant orange “juice” that hit supermarket in shelves in 1959, became popular when it:
A. Was served with airplane breakfasts
B. Was approved by the FDAC. Went to the moonD. Was included in school
lunches
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C. Went to the moon
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Ernest Hamwi is credited with an invention conceived at the St. Louis World’s Fair in 1904. As the story goes, an ice cream vendor ran out of cups, and Hamwi came to the rescue, using his thin pastries to make:
A. Belgian waffles
B. Ice cream sandwiches
C. Ice cream cones
D. Crepes suzette
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C. Ice Cream Cones
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In 1985, the Coca-Cola Company made a Major formula change, but disappointed consumers didn’t “Catch the Wave”, as the new slogan suggested. The change was:
A. Adding calories to Diet CokeB. Removing the trace of cocaine
that was in the original formulaC. Reducing the amount of caffeineD. Introducing New Coke
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D. Introducing New Coke
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Among the earliest fast-food hamburger chains was this Kansas establishment, which opened in 1921. Its name described the shape of its building.
A. The Golden ArchesB. FatburgerC. White CastleD. Jack in the Box
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C. White Castle
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In 1982, less than a decade after moving to the United States, Wolfgang Puck opened Spago in West Hollywood, where he served his trademark smoked duck pizza. Where is he from?
A. PekingB. AustriaC.NaplesD.Germany
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B. Austria
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Lombardi’s, the first American pizzeria, opened in 1905 in which city?
A. New York
B. Chicago
C. Rome, New York
D. Mystic, Connecticut
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A. New York
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Which of the following things was introduced in 1937 and has been a Bachelor-pad staple ever since?
A. Swanson TV dinnerB. Pizza deliveryC. Kraft Macaroni &
CheeseD. Lucky Lager
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C. Kraft Macaroni & Cheese
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If you eat these in the dark, you’ll quite possibly see sparks.
A. Pop Rocks
B. Wint-o-green Life Savers
C. Habanero chilies
D. Electric Eels
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B. Wint-O-Green Life Savers
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Which dessert was created in the 1950s and named after a customer of Brennan’s restaurant in New Orleans?
A. Bananas Foster
B. Angel food cake
C. Charlotte
D. Napolean
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A. Bananas Foster
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Welcome to the Foodservice Industry
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Why do people eat out?
Celebrations, traveling, try different foods, don’t want to cook, socializing, enjoy the food, relaxing.
How many Americans eat out?
60% eat out at least once a week45% eat out one-two times a week18% eat out 3 or more times a week
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Introduction to Food Service
Food satisfies a basic need and provides comfort.
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Employment Opportunities
13 million people or 9% of the workforce are in food related jobs.
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Restaurants
A restaurant is a retail establishment that serves prepared food to customers. The term covers many types of venues and a diversity of styles of cuisine and service. Restaurants can range from modest lunching or dining places catering to people working nearby, with simple food served in simple settings at low prices, to expensive establishments serving refined food and wines in a formal setting.
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Foodservice
Can be divided into 2 segments1. Commercial2. Institutional
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Introduction to Food Service
A commercial site can be a chain, franchise, or independent facility.
commercial site an establishment, such as a restaurant, where a food-and-beverage business competes for customers
on-site facility an institutional or noncommercial establishment, such as a hospital or corporation, that provides meals for people involved with the property
A school cafeteria is an example of an on-site facility.
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Commercial
Restaurants Catering Retail Stadiums Airports and Cruise
Ships
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Restaurants Within Other Properties
Examples of restaurants within other properties are:
Sports and theme parks
Retail establishments
Lodging establishments
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Institutional
Schools & Universities
Military Health-Care Business & Industry Prisons
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Range of Food Service
The food-service segment of the hospitality industry includes restaurants for every taste and price range.
Opportunities exist on all levels of this growing industry for front- and back-of-the-house positions.
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Assignment
Read the Chick-fil-A article on service. Answer the questions.
Due by Friday!