reth!nk · father to son this is a fictional story. lagarda, smarting, and all associated...
TRANSCRIPT
•A Magazine by
itelli§ence
From Fatherto Son• 4
Support forthe Shift• 7
A SweepingTransformation • 9
•A Magazine by
itelli§ence
From Fatherto Son• 4
Support forthe Shift• 7
A SweepingTransformation • 9
•A Magazine by
itelli§ence
From Fatherto Son• 4
Support forthe Shift• 7
A SweepingTransformation • 9
•A Magazine by
itelli§ence
From Fatherto Son• 4
Support forthe Shift• 7
A SweepingTransformation • 9
•A Magazine by
itelli§ence
From Fatherto Son• 4
Support forthe Shift• 7
A SweepingTransformation • 9
• elllgence
?Reth!nk
From Father to Son • 4
A Magazine by
Support for the Shift • 7
A Sweeping Transformation • 9
LaGarda Runs SAP S/4HANARealistic impacts in one entire story
FOREWORD
The Future Is Now.Everyone is talking about digital transformation, but
very little is said about how and why individual
businesses actually apply it. The reason? Organi zations
don’t want to reveal their secrets to future success and
allow the competition to jump on the bandwagon.
That’s why we at itelligence have decided to bring you
the story of LaGarda: a fictional Italian family business
that has significantly improved its performance,
flexibility, customer centricity, and reach.
This brochure describes the gradual transition of a
wholesale espresso machine manufacturer from its
beginnings to the digital age. The road to success of
this fictitious, but very realistic company, is paved
by hard work, smart management, and its strategic
decision to implement SAP S/4HANA. This is the
next generation business suite, designed by SAP to
help companies from any industry run simple and
thrive in the digital economy. It enables them to
adapt and reinvent business models, value chains,
and integrated processes more easily and flexibly
than ever before.
itelligence works with thousands of businesses
worldwide on projects like this. Many of them are
highly innovative and industry-leading small and
medium-sized enterprises — just like LaGarda. We
strongly believe in the solutions that we recommend
and help to implement. So it comes as no surprise
that we use SAP S/4 HANA for our own business.
Our goal is to keep our customers ahead of the curve.
Although this is a hypothetical scenario, it is based
on real-life experience from a wide variety of customer
projects. Using real best practices, management
strategies, and business metrics, we aim to show you
the unique possibilities of the digital age. It’s not just
a story about a family business: It is a story about
the future of any business. Get inspired, rethink, and
future-proof your business now. There’s never been
a better time.
TABLE OF CONTENTS
From Father to Son • 4
Propelling a Traditional
Business into the Digital Age • 5
Support for the Shift • 7
A Sweeping Transformation • 9
A Concluding Statement from itelligence • 14
4
The Story of LaGarda through the Eyes of
Pietro Garciello
THE HISTORY
From Father to Son
This is a fictional story. LaGarda, SmartIng, and all associated characters are fictitious. Any resemblance to real persons
or companies is purely coincidental.
The smell of freshly ground coffee beans and the sound of steam rushing through copper pipes — to this day, these sensations still conjure up memories of my childhood in Milan.
I witnessed the growth of my parents’ business during the late
1960s, as my father purchased a production plant to deal with
rising demand. A lot has happened since then: The business
con tinues to grow, and the market continues to evolve.
I was still young when I entered the business in 1980, shortly
after we had opened the Pamplona factory — our first subsidiary
on foreign soil. The pace of the market had grown to become too
much for my parents, but I was keen to carry on the family legacy.
As I recall, we only had two PCs to help us with accounting back
then. It was my responsibility to move with the times and create
an IT framework that would take our enterprise forward in an
increasingly globalized world.
By the time I had grown into my role of CEO, competition was
really heating up. The business world had changed completely
by the 1990s, and our basic ERP and finance solutions were
quickly becoming obsolete. Globalization meant that we
were competing with other manufacturers around the world.
We needed to become faster, better, and more agile. So I
decided it was high time for an IT department.
Since then, we’ve never looked back. From the mid-2000s we
have worked with SAP solutions to help us establish seamless
processes within the business. From supply chain management
to delivery and customer service, we wouldn’t be where we are
today without an effective IT strategy. This is a view shared by our
CIO, Loredana, and my son Salvatore, to whom I handed control
of the business in 2014. LaGarda’s present vision is to flawlessly
merge innovation with our rich tradition.
I therefore firmly believe IT to be the backbone for success in
this day and age: We must embrace innovations if we are to stay
ahead of the competition.
– Pietro Garciello, former CEO of LaGarda
THE FOUNDERS OF LAGARDA: PIETRO‘S PARENTS,
MARIO AND ANTONELLA GARCIELLO
THE OLD PIAGGIO APE
5 •INTERVIEW WITH SALVATORE GARCIELLO
Propelling a Traditional Businessinto the Digital Age
From a small workshop in Milan to afull-fledgeddigital enterprise in four countries. LaGarda hascome a long way since its humble beginnings back
in 1957. Now, the family-run B2B company is
entering its third generation. We spoke to CEO
Salvatore Garciello, grandson offounders Mario andAntonella, about transforming the company forsuccess in the digital era.
Mr. Garciello, in 2014 you followed in your father'sfootsteps and took over the family enterprise. Whatwas the situation at LaGarda at that time?Salvatore Garciello • I'd say we were doing fine, butbusiness was beginning to slow down just a bit. My
father, Pietro, had done a good job of maintainingsteady growth, but the demands of the market werechanging more rapidly than before.
To maintain and expandour market share, we hadto adapt our businessmodel.
For example, more and more of our customers -specialist retailers and wholesalers - started toenquire about customized espresso machines. Theywanted unique sets of features, corporate branding,
and so on. For us, that meant we had to adopt a 'batchof one' approach, and that's just the tip of the iceberg.In order to avoid losing our market share, I realizedthat we had to act quickly and adapt our businessmodel.
Acquiring German tech startup Smarting just a fewshort months after taking the helm at LaGarda wasone of you first decisions.SG • That's right. One of my ideas to provide ourwholesale customers with improved service was to fit
our espresso machines with sensors to monitor thecondition of components. Smarting employees areexperts in the development of smart devices, so inacquiring them, I saw the perfect opportunity to ringin a new chapter in LaGarda's history. But in orderto offer smart machines that can be monitored andconfigured remotely, we needed a way to map andadapt all of our processes more efficiently.
What other market challenges have you faced?SG • Buying behavior has changed dramatically, and
not just in the consumer sector. Our customers aremainly specialist retailers and distributors, and theyplace orders in-store, online, and even via smartphone.Remaining competitive means offering productsthrough all channels. Despite our success, we can'tafford to rest on our laurels - new ideas and innovationsneed to be adopted as quickly as possible.
Therefore, the challenge was to shorten ourinnovation cycles and simplify our business processesto adapt more quickly to constantly changing
5 •INTERVIEW WITH SALVATORE GARCIELLO
Propelling a Traditional Businessinto the Digital Age
From a small workshop in Milan to afull-fledgeddigital enterprise in four countries. LaGarda hascome a long way since its humble beginnings back
in 1957. Now, the family-run B2B company is
entering its third generation. We spoke to CEO
Salvatore Garciello, grandson offounders Mario andAntonella, about transforming the company forsuccess in the digital era.
Mr. Garciello, in 2014 you followed in your father'sfootsteps and took over the family enterprise. Whatwas the situation at LaGarda at that time?Salvatore Garciello • I'd say we were doing fine, butbusiness was beginning to slow down just a bit. My
father, Pietro, had done a good job of maintainingsteady growth, but the demands of the market werechanging more rapidly than before.
To maintain and expandour market share, we hadto adapt our businessmodel.
For example, more and more of our customers -specialist retailers and wholesalers - started toenquire about customized espresso machines. Theywanted unique sets of features, corporate branding,
and so on. For us, that meant we had to adopt a 'batchof one' approach, and that's just the tip of the iceberg.In order to avoid losing our market share, I realizedthat we had to act quickly and adapt our businessmodel.
Acquiring German tech startup Smarting just a fewshort months after taking the helm at LaGarda wasone of you first decisions.SG • That's right. One of my ideas to provide ourwholesale customers with improved service was to fit
our espresso machines with sensors to monitor thecondition of components. Smarting employees areexperts in the development of smart devices, so inacquiring them, I saw the perfect opportunity to ringin a new chapter in LaGarda's history. But in orderto offer smart machines that can be monitored andconfigured remotely, we needed a way to map andadapt all of our processes more efficiently.
What other market challenges have you faced?SG • Buying behavior has changed dramatically, and
not just in the consumer sector. Our customers aremainly specialist retailers and distributors, and theyplace orders in-store, online, and even via smartphone.Remaining competitive means offering productsthrough all channels. Despite our success, we can'tafford to rest on our laurels - new ideas and innovationsneed to be adopted as quickly as possible.
Therefore, the challenge was to shorten ourinnovation cycles and simplify our business processesto adapt more quickly to constantly changing
5 •INTERVIEW WITH SALVATORE GARCIELLO
Propelling a Traditional Businessinto the Digital Age
From a small workshop in Milan to afull-fledgeddigital enterprise in four countries. LaGarda hascome a long way since its humble beginnings back
in 1957. Now, the family-run B2B company is
entering its third generation. We spoke to CEO
Salvatore Garciello, grandson offounders Mario andAntonella, about transforming the company forsuccess in the digital era.
Mr. Garciello, in 2014 you followed in your father'sfootsteps and took over the family enterprise. Whatwas the situation at LaGarda at that time?Salvatore Garciello • I'd say we were doing fine, butbusiness was beginning to slow down just a bit. My
father, Pietro, had done a good job of maintainingsteady growth, but the demands of the market werechanging more rapidly than before.
To maintain and expandour market share, we hadto adapt our businessmodel.
For example, more and more of our customers -specialist retailers and wholesalers - started toenquire about customized espresso machines. Theywanted unique sets of features, corporate branding,
and so on. For us, that meant we had to adopt a 'batchof one' approach, and that's just the tip of the iceberg.In order to avoid losing our market share, I realizedthat we had to act quickly and adapt our businessmodel.
Acquiring German tech startup Smarting just a fewshort months after taking the helm at LaGarda wasone of you first decisions.SG • That's right. One of my ideas to provide ourwholesale customers with improved service was to fit
our espresso machines with sensors to monitor thecondition of components. Smarting employees areexperts in the development of smart devices, so inacquiring them, I saw the perfect opportunity to ringin a new chapter in LaGarda's history. But in orderto offer smart machines that can be monitored andconfigured remotely, we needed a way to map andadapt all of our processes more efficiently.
What other market challenges have you faced?SG • Buying behavior has changed dramatically, and
not just in the consumer sector. Our customers aremainly specialist retailers and distributors, and theyplace orders in-store, online, and even via smartphone.Remaining competitive means offering productsthrough all channels. Despite our success, we can'tafford to rest on our laurels - new ideas and innovationsneed to be adopted as quickly as possible.
Therefore, the challenge was to shorten ourinnovation cycles and simplify our business processesto adapt more quickly to constantly changing
5 •INTERVIEW WITH SALVATORE GARCIELLO
Propelling a Traditional Businessinto the Digital Age
From a small workshop in Milan to afull-fledgeddigital enterprise in four countries. LaGarda hascome a long way since its humble beginnings back
in 1957. Now, the family-run B2B company is
entering its third generation. We spoke to CEO
Salvatore Garciello, grandson offounders Mario andAntonella, about transforming the company forsuccess in the digital era.
Mr. Garciello, in 2014 you followed in your father'sfootsteps and took over the family enterprise. Whatwas the situation at LaGarda at that time?Salvatore Garciello • I'd say we were doing fine, butbusiness was beginning to slow down just a bit. My
father, Pietro, had done a good job of maintainingsteady growth, but the demands of the market werechanging more rapidly than before.
To maintain and expandour market share, we hadto adapt our businessmodel.
For example, more and more of our customers -specialist retailers and wholesalers - started toenquire about customized espresso machines. Theywanted unique sets of features, corporate branding,
and so on. For us, that meant we had to adopt a 'batchof one' approach, and that's just the tip of the iceberg.In order to avoid losing our market share, I realizedthat we had to act quickly and adapt our businessmodel.
Acquiring German tech startup Smarting just a fewshort months after taking the helm at LaGarda wasone of you first decisions.SG • That's right. One of my ideas to provide ourwholesale customers with improved service was to fit
our espresso machines with sensors to monitor thecondition of components. Smarting employees areexperts in the development of smart devices, so inacquiring them, I saw the perfect opportunity to ringin a new chapter in LaGarda's history. But in orderto offer smart machines that can be monitored andconfigured remotely, we needed a way to map andadapt all of our processes more efficiently.
What other market challenges have you faced?SG • Buying behavior has changed dramatically, and
not just in the consumer sector. Our customers aremainly specialist retailers and distributors, and theyplace orders in-store, online, and even via smartphone.Remaining competitive means offering productsthrough all channels. Despite our success, we can'tafford to rest on our laurels - new ideas and innovationsneed to be adopted as quickly as possible.
Therefore, the challenge was to shorten ourinnovation cycles and simplify our business processesto adapt more quickly to constantly changing
5 •INTERVIEW WITH SALVATORE GARCIELLO
Propelling a Traditional Businessinto the Digital Age
From a small workshop in Milan to afull-fledgeddigital enterprise in four countries. LaGarda hascome a long way since its humble beginnings back
in 1957. Now, the family-run B2B company is
entering its third generation. We spoke to CEO
Salvatore Garciello, grandson offounders Mario andAntonella, about transforming the company forsuccess in the digital era.
Mr. Garciello, in 2014 you followed in your father'sfootsteps and took over the family enterprise. Whatwas the situation at LaGarda at that time?Salvatore Garciello • I'd say we were doing fine, butbusiness was beginning to slow down just a bit. My
father, Pietro, had done a good job of maintainingsteady growth, but the demands of the market werechanging more rapidly than before.
To maintain and expandour market share, we hadto adapt our businessmodel.
For example, more and more of our customers -specialist retailers and wholesalers - started toenquire about customized espresso machines. Theywanted unique sets of features, corporate branding,
and so on. For us, that meant we had to adopt a 'batchof one' approach, and that's just the tip of the iceberg.In order to avoid losing our market share, I realizedthat we had to act quickly and adapt our businessmodel.
Acquiring German tech startup Smarting just a fewshort months after taking the helm at LaGarda wasone of you first decisions.SG • That's right. One of my ideas to provide ourwholesale customers with improved service was to fit
our espresso machines with sensors to monitor thecondition of components. Smarting employees areexperts in the development of smart devices, so inacquiring them, I saw the perfect opportunity to ringin a new chapter in LaGarda's history. But in orderto offer smart machines that can be monitored andconfigured remotely, we needed a way to map andadapt all of our processes more efficiently.
What other market challenges have you faced?SG • Buying behavior has changed dramatically, and
not just in the consumer sector. Our customers aremainly specialist retailers and distributors, and theyplace orders in-store, online, and even via smartphone.Remaining competitive means offering productsthrough all channels. Despite our success, we can'tafford to rest on our laurels - new ideas and innovationsneed to be adopted as quickly as possible.
Therefore, the challenge was to shorten ourinnovation cycles and simplify our business processesto adapt more quickly to constantly changing
•
•
•
•
•
•
For example, more and more of our customers —
specialist retailers and wholesalers — started to
enquire about customized espresso machines. They
wanted unique sets of features, corporate branding,
5INTERVIEW WITH SALVATORE GARCIELLO
Propelling a Traditional Business into the Digital Age
From a small workshop in Milan to a full-fledged digital enterprise in four countries. LaGarda has come a long way since its humble beginnings back in 1957. Now, the family-run B2B company is entering its third generation. We spoke to CEO Salvatore Garciello, grandson of founders Mario and Antonella, about trans forming the company for success in the digital era.
Mr. Garciello, in 2014 you followed in your father’s
footsteps and took over the family enterprise. What
was the situation at LaGarda at that time?
Salvatore Garciello I’d say we were doing fine, but
business was beginning to slow down just a bit. My
father, Pietro, had done a good job of maintaining
steady growth, but the demands of the market were
changing more rapidly than before.
To maintain and expand our market share, we had to adapt our business model.
PIETRO GARCIELLO WITH HIS SON SALVATORE
and so on. For us, that meant we had to adopt a ‘batch
of one’ approach, and that’s just the tip of the iceberg.
In order to avoid losing our market share, I realized
that we had to act quickly and adapt our business
model.
Acquiring German tech startup SmartIng just a few
short months after taking the helm at LaGarda was
one of you first decisions.
SG That’s right. One of my ideas to provide our
wholesale customers with improved service was to fit
our espresso machines with sensors to monitor the
condition of components. SmartIng employees are
experts in the development of smart devices, so in
acquiring them, I saw the perfect opportunity to ring
in a new chapter in LaGarda’s history. But in order
to offer smart machines that can be monitored and
configured remotely, we needed a way to map and
adapt all of our processes more efficiently.
What other market challenges have you faced?
SG Buying behavior has changed dramatically, and
not just in the consumer sector. Our customers are
mainly specialist retailers and distributors, and they
place orders in-store, online, and even via smart phone.
Remaining competitive means offering products
through all channels. Despite our success, we can’t
afford to rest on our laurels — new ideas and inno vations
need to be adopted as quickly as possible.
Therefore, the challenge was to shorten our
inno vation cycles and simplify our business processes
to adapt more quickly to constantly changing
SAP S/4HANA facilitates decision making.
I know right away how much resources need
to be invested in a new idea and how much
profit it will return.
Berlin-based tech startup founded in 2012
Specializes in smart devices and components
Acquired by LaGarda in 2014
Developed sensors to monitor the condition of components in LaGarda espresso machines and web apps for end users to configuremachines
SMARTING
A Smart Decision
demands. This meant either scaling up our existing
ERP systems or striking out in a new direction.
Why did you opt to switch to SAP S/4HANA?
SG We’ve always followed long-term goals at
LaGarda, so our decision to choose SAP S/4HANA
was a strategic one. First, to assess our options,
I attended a Value Discovery Workshop with our CIO.
This gave us a chance to compare our business
processes with various ‘what if’ scenarios. We found
that, while updating our existing systems would
be more cost-effective in the short term, the move
to SAP S/4HANA would benefit us in the long term.
We saw plenty of potential to simplify our processes
in all lines of business.
How has it affected your business?
SG Well, first of all, we now boast new products
and services, such as smart espresso machines and
predictive maintenance. This makes our customers
happier and enables us to drive new profits and
revenues. Another major advantage is that SAP
S/4HANA provides us with a single source of truth,
so we no longer have any aggregates, indices, or
duplicated data. This makes it much easier for us to
quickly access the data we need — and we can count on
it being reliable and up-to-date, too. But what has
been a particular highlight for my management team
and me is how it has facilitated decision making.
For example, I know right away how much resources
need to be invested in a new idea, and how much
profit it will return so we can assess whether it’s
worthwhile or not.
Can you give us any examples of this?
SG Sure. Just recently we were planning to launch
a LaGarda espresso bean brand. But before throwing
money at the idea, we were able to run real-time
simulations based on our company data. The insights
this generated showed us that it wouldn’t have been
very profitable in the end, so we scrapped the idea.
If only this had been possible ten years ago, my father
might not have invested in LaGarda Christmas coffee
mugs! [laughs]
In what other ways has SAP S/4HANA shaped your
business model?
SG We ran several analytical reports and one of
them revealed to us that our service response times
were far too long. So, we decided to introduce a
LaGarda service network. Basically, the idea is that
self-employed service engineers can take online
exams to become “Certified LaGarda Service Partners.”
Then, once they have qualified, they receive
maintenance or repair jobs through our network.
This has significantly improved our after-sales
service and increased customer satisfaction. Our
service network is just one of many examples of
how SAP S/4HANA helps us gain a competitive edge.
We also integrate customer feedback through social
media directly with our R&D department. Basically,
we can now do things that our competitors can’t:
Adopting innovations and reshaping our business
model more quickly and cost-effectively, for example.
That’s how we are reaping the benefits of the digital
transformation.
What has been the main advantage of running
SAP S/4HANA?
SG SAP S/4HANA drives instant value across all
lines of business because it enables us to adapt or
reinvent our business model any way we want to —
more easily and flexibly than ever before. Now, our
business can move with the times and capitalize on
important trends related to the Internet of Things.
And the result is that we can exceed our customers’
expectations and work profitably — no matter how
complex or specific their requirements may be.
This is a fictional story. LaGarda, SmartIng, and all associated characters are fictitious. Any resemblance to real persons or companies is purely coincidental.
Nativeint ?Vegration fiOr hybrid
scena,·105
IMPLEMENTING SAP S/4HANA
I1ee1' 1
BfgData
Support for the ShiftThe roadmap from where a company's ERPlandscape is today to where it needs to go toachieve maximum business value will vary. SAP
S/4 HANA offers many possibilities. LaGarda'sjourney began with a Value Discovery Workshopattended by itelligence consultants. After that,things quickly gathered pace...
SAP S/4HANA removes technological barriers andhelps companies to manage complexity and runsimple throughout the digital value chain. And to give
businesses a wide range of options, there are threedeployment options for SAPS/4HANA: on-premises,cloud, and hybrid. But which is the right choice'
LaGarda looked to SAP partner itelligence for advice."They have extensive expertise in this new generationof ERP," explains LaGarda's CIO Loredana Albiona.During the Value Discovery Workshop, the core businesspractices and processes of the company were analyzedand benchmarked against what-if scenarios. itelligencehelped LaGarda to discover numerous possibilitiesto simplify its processes and differentiate itself fromcompetitors.
"Sure, compared to our other option - updatingall of our systems to SAP ERP 7 - the investment andeffort required to switch to SAP S/4HANA were higherin the short term. But our strategic decision will pay offin the long run. With SAPS/4HANA, we will be able to
act and react significantly faster than other companies,"
says Loredana Albiona.
A Split Setup
The implementation project itself started with
an exploration phase. LaGarda's Management andIT team set up a strategy and roadmap to identifythe best migration path. Then, based on theseconsiderations, they developed a technical architecture
concept and a migration plan.
LaGarda's management decided to implement SAP
S/4HANA as a hybrid solution. Today, itelligence hoststhe core ERP system, while other innovative applicationsand services are accessed from the SAP cloud. Theseinclude Ariba for procurement, SuccessFactors forHR Management, and SAP Lumira for self-service
Nativeint ?Vegration fiOr hybrid
scena,·105
IMPLEMENTING SAP S/4HANA
I1ee1' 1
BfgData
Support for the ShiftThe roadmap from where a company's ERPlandscape is today to where it needs to go toachieve maximum business value will vary. SAP
S/4 HANA offers many possibilities. LaGarda'sjourney began with a Value Discovery Workshopattended by itelligence consultants. After that,things quickly gathered pace...
SAP S/4HANA removes technological barriers andhelps companies to manage complexity and runsimple throughout the digital value chain. And to give
businesses a wide range of options, there are threedeployment options for SAPS/4HANA: on-premises,cloud, and hybrid. But which is the right choice'
LaGarda looked to SAP partner itelligence for advice."They have extensive expertise in this new generationof ERP," explains LaGarda's CIO Loredana Albiona.During the Value Discovery Workshop, the core businesspractices and processes of the company were analyzedand benchmarked against what-if scenarios. itelligencehelped LaGarda to discover numerous possibilitiesto simplify its processes and differentiate itself fromcompetitors.
"Sure, compared to our other option - updatingall of our systems to SAP ERP 7 - the investment andeffort required to switch to SAP S/4HANA were higherin the short term. But our strategic decision will pay offin the long run. With SAPS/4HANA, we will be able to
act and react significantly faster than other companies,"
says Loredana Albiona.
A Split Setup
The implementation project itself started with
an exploration phase. LaGarda's Management andIT team set up a strategy and roadmap to identifythe best migration path. Then, based on theseconsiderations, they developed a technical architecture
concept and a migration plan.
LaGarda's management decided to implement SAP
S/4HANA as a hybrid solution. Today, itelligence hoststhe core ERP system, while other innovative applicationsand services are accessed from the SAP cloud. Theseinclude Ariba for procurement, SuccessFactors forHR Management, and SAP Lumira for self-service
Nativeint ?Vegration fiOr hybrid
scena,·105
IMPLEMENTING SAP S/4HANA
I1ee1' 1
BfgData
Support for the ShiftThe roadmap from where a company's ERPlandscape is today to where it needs to go toachieve maximum business value will vary. SAP
S/4 HANA offers many possibilities. LaGarda'sjourney began with a Value Discovery Workshopattended by itelligence consultants. After that,things quickly gathered pace...
SAP S/4HANA removes technological barriers andhelps companies to manage complexity and runsimple throughout the digital value chain. And to give
businesses a wide range of options, there are threedeployment options for SAPS/4HANA: on-premises,cloud, and hybrid. But which is the right choice'
LaGarda looked to SAP partner itelligence for advice."They have extensive expertise in this new generationof ERP," explains LaGarda's CIO Loredana Albiona.During the Value Discovery Workshop, the core businesspractices and processes of the company were analyzedand benchmarked against what-if scenarios. itelligencehelped LaGarda to discover numerous possibilitiesto simplify its processes and differentiate itself fromcompetitors.
"Sure, compared to our other option - updatingall of our systems to SAP ERP 7 - the investment andeffort required to switch to SAP S/4HANA were higherin the short term. But our strategic decision will pay offin the long run. With SAPS/4HANA, we will be able to
act and react significantly faster than other companies,"
says Loredana Albiona.
A Split Setup
The implementation project itself started with
an exploration phase. LaGarda's Management andIT team set up a strategy and roadmap to identifythe best migration path. Then, based on theseconsiderations, they developed a technical architecture
concept and a migration plan.
LaGarda's management decided to implement SAP
S/4HANA as a hybrid solution. Today, itelligence hoststhe core ERP system, while other innovative applicationsand services are accessed from the SAP cloud. Theseinclude Ariba for procurement, SuccessFactors forHR Management, and SAP Lumira for self-service
Nativeint ?Vegration fiOr hybrid
scena,·105
IMPLEMENTING SAP S/4HANA
I1ee1' 1
BfgData
Support for the ShiftThe roadmap from where a company's ERPlandscape is today to where it needs to go toachieve maximum business value will vary. SAP
S/4 HANA offers many possibilities. LaGarda'sjourney began with a Value Discovery Workshopattended by itelligence consultants. After that,things quickly gathered pace...
SAP S/4HANA removes technological barriers andhelps companies to manage complexity and runsimple throughout the digital value chain. And to give
businesses a wide range of options, there are threedeployment options for SAPS/4HANA: on-premises,cloud, and hybrid. But which is the right choice'
LaGarda looked to SAP partner itelligence for advice."They have extensive expertise in this new generationof ERP," explains LaGarda's CIO Loredana Albiona.During the Value Discovery Workshop, the core businesspractices and processes of the company were analyzedand benchmarked against what-if scenarios. itelligencehelped LaGarda to discover numerous possibilitiesto simplify its processes and differentiate itself fromcompetitors.
"Sure, compared to our other option - updatingall of our systems to SAP ERP 7 - the investment andeffort required to switch to SAP S/4HANA were higherin the short term. But our strategic decision will pay offin the long run. With SAPS/4HANA, we will be able to
act and react significantly faster than other companies,"
says Loredana Albiona.
A Split Setup
The implementation project itself started with
an exploration phase. LaGarda's Management andIT team set up a strategy and roadmap to identifythe best migration path. Then, based on theseconsiderations, they developed a technical architecture
concept and a migration plan.
LaGarda's management decided to implement SAP
S/4HANA as a hybrid solution. Today, itelligence hoststhe core ERP system, while other innovative applicationsand services are accessed from the SAP cloud. Theseinclude Ariba for procurement, SuccessFactors forHR Management, and SAP Lumira for self-service
Nativeint ?Vegration fiOr hybrid
scena,·105
IMPLEMENTING SAP S/4HANA
I1ee1' 1
BfgData
Support for the ShiftThe roadmap from where a company's ERPlandscape is today to where it needs to go toachieve maximum business value will vary. SAP
S/4 HANA offers many possibilities. LaGarda'sjourney began with a Value Discovery Workshopattended by itelligence consultants. After that,things quickly gathered pace...
SAP S/4HANA removes technological barriers andhelps companies to manage complexity and runsimple throughout the digital value chain. And to give
businesses a wide range of options, there are threedeployment options for SAPS/4HANA: on-premises,cloud, and hybrid. But which is the right choice'
LaGarda looked to SAP partner itelligence for advice."They have extensive expertise in this new generationof ERP," explains LaGarda's CIO Loredana Albiona.During the Value Discovery Workshop, the core businesspractices and processes of the company were analyzedand benchmarked against what-if scenarios. itelligencehelped LaGarda to discover numerous possibilitiesto simplify its processes and differentiate itself fromcompetitors.
"Sure, compared to our other option - updatingall of our systems to SAP ERP 7 - the investment andeffort required to switch to SAP S/4HANA were higherin the short term. But our strategic decision will pay offin the long run. With SAPS/4HANA, we will be able to
act and react significantly faster than other companies,"
says Loredana Albiona.
A Split Setup
The implementation project itself started with
an exploration phase. LaGarda's Management andIT team set up a strategy and roadmap to identifythe best migration path. Then, based on theseconsiderations, they developed a technical architecture
concept and a migration plan.
LaGarda's management decided to implement SAP
S/4HANA as a hybrid solution. Today, itelligence hoststhe core ERP system, while other innovative applicationsand services are accessed from the SAP cloud. Theseinclude Ariba for procurement, SuccessFactors forHR Management, and SAP Lumira for self-service
;Q:-
•
--
SAP® St4HANA
lnsrant data-driveninsight
for al{ lines Of business
?'?..A •/'\vNati•eintegration
for hybn·d.scenar1os
•
•
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7
IMPLEMENTING SAP S/4HANA
Support for the ShiftThe roadmap from where a company’s ERP land scape is today to where it needs to go to achieve maximum business value will vary. SAP S/4 HANA offers many possibilities. LaGarda’s journey began with a Value Discovery Workshop attended by itelligence consultants. After that, things quickly gathered pace…
SAP S/4HANA removes technological barriers and
helps companies to manage complexity and run
simple throughout the digital value chain. And to give
businesses a wide range of options, there are three
deployment options for SAP S/4HANA: on-premises,
cloud, and hybrid. But which is the right choice?
LaGarda looked to SAP partner itelligence for advice.
“They have extensive expertise in this new gene ration
of ERP,” explains LaGarda’s CIO Loredana Albiona.
During the Value Discovery Workshop, the core business
practices and processes of the company were analyzed
and benchmarked against what-if scenarios. itelligence
helped LaGarda to discover numerous possibilities
to simplify its processes and differentiate itself from
competitors.
“Sure, compared to our other option — updating
all of our systems to SAP ERP 7 — the investment and
effort required to switch to SAP S/4HANA were higher
in the short term. But our strategic decision will pay off
in the long run. With SAP S/4HANA, we will be able to
act and react significantly faster than other companies,”
says Loredana Albiona.
A Split Setup
The implementation project itself started with
an exploration phase. LaGarda’s Management and
IT team set up a strategy and roadmap to identify
the best migration path. Then, based on these
considerations, they developed a technical architecture
concept and a migration plan.
LaGarda’s management decided to implement SAP
S/4HANA as a hybrid solution. Today, itelligence hosts
the core ERP system, while other innovative applications
and services are accessed from the SAP cloud. These
include Ariba for procurement, SuccessFactors for
HR Management, and SAP Lumira for self-service
SAP S/4HANA AT A GLANCE
-90%
• 8
reporting and data visualization. The cloud-based tools
are modular, and LaGarda can add new licences astheir business grows. Updates and new functions areimplemented automatically, without any effort fromLaGarda's internal IT specialists.
The main reason for this split setup was LaGarda'sformer heterogeneous system landscape, with threedifferent SAP ERP instances: one at the Milanheadquarters, one at the production plant in Pamplona,and one at the US sales office in Chicago. Furthermore,the Berlin-based software company, which LaGarda
has just recently acquired, was using a third-partysystem.
Transforming the Landscape
In order to ensure a smooth transition, itelligenceput the SAP Activate methodology in place. lt builds
on best practices and proven principles for all phasesof migration, integration, and configuration of SAP
S/4HANA. The methodology considers three differentstarting points - new implementation, systemconversion, and landscape transformation - and italso delivers ready-to-run business processes.
reengineer procedures based on ready-to-run business
processes and reference solutions delivered by SAP.
"We are well on track and confident we'll complete ourmission as planned," says Loredana Albiona.
Tacl<Ling New BusinessRequirements
LaGarda's decision to switch to SAP S/4HANA has made
a considerable impact on the system landscape. Thedata footprint was reduced by 90 %, and in-memorycomputing has accelerated processing to near real-time.This means that working with larger sets of data in onesystem (i e. ERP, CRM, SRM, and PLM on a singledatabase) is no longer a challenge.
While the core ERP functionalities are hosted byitelligence, new tools and software are accessiblethrough the cloud. "Employees in every line of business
can now work more flexibly and carry out most taskswithout the need of the IT department. Self-service
functionality has significantlyreduced helpdesk tickets," saysLaGarda's CIO.
maintenance tasks or carryout update procedures. The CIO's relatively small teamof IT experts has gained time to tackle new businessrequirements. "Once our management detects a newmarket opportunity, we're there to evaluate, expand,and execute their ideas. We can achieve so much morewith less effort. Above all, we have a clearer insightinto how well we are actually performing as a business,"summarizes Loredana Albiona.
The landscape transformation scenario enabledLaGarda to consolidate its disparate systems onto theSAPS/4HANA platform. Special tools from SAP provided
all the necessary capabilities for data extraction,transformation, and loading. Business processes andshared master data were harmonized and consolidated
step by step. The single entities got carved out andmoved to SAP S/4HANA. In this way, LaGarda was able
to continue its business throughout the project withoutmajor disruption and move gradually to the newbusiness suite.
The newly acquired Berlin site is also part of thispredefined transformation approach and is already
switching from its third-party system to SAP
S/4HANA. LaGarda and itelligence have started to
Reduceddata foot
print_.,,.,,,.
The simplified landscapehosted by itelligence hasfreed up internal IT resources:LaGarda no longer has toperform system and data
-90%
• 8
reporting and data visualization. The cloud-based tools
are modular, and LaGarda can add new licences astheir business grows. Updates and new functions areimplemented automatically, without any effort fromLaGarda's internal IT specialists.
The main reason for this split setup was LaGarda'sformer heterogeneous system landscape, with threedifferent SAP ERP instances: one at the Milanheadquarters, one at the production plant in Pamplona,and one at the US sales office in Chicago. Furthermore,the Berlin-based software company, which LaGarda
has just recently acquired, was using a third-partysystem.
Transforming the Landscape
In order to ensure a smooth transition, itelligenceput the SAP Activate methodology in place. lt builds
on best practices and proven principles for all phasesof migration, integration, and configuration of SAP
S/4HANA. The methodology considers three differentstarting points - new implementation, systemconversion, and landscape transformation - and italso delivers ready-to-run business processes.
reengineer procedures based on ready-to-run business
processes and reference solutions delivered by SAP.
"We are well on track and confident we'll complete ourmission as planned," says Loredana Albiona.
Tacl<Ling New BusinessRequirements
LaGarda's decision to switch to SAP S/4HANA has made
a considerable impact on the system landscape. Thedata footprint was reduced by 90 %, and in-memorycomputing has accelerated processing to near real-time.This means that working with larger sets of data in onesystem (i e. ERP, CRM, SRM, and PLM on a singledatabase) is no longer a challenge.
While the core ERP functionalities are hosted byitelligence, new tools and software are accessiblethrough the cloud. "Employees in every line of business
can now work more flexibly and carry out most taskswithout the need of the IT department. Self-service
functionality has significantlyreduced helpdesk tickets," saysLaGarda's CIO.
maintenance tasks or carryout update procedures. The CIO's relatively small teamof IT experts has gained time to tackle new businessrequirements. "Once our management detects a newmarket opportunity, we're there to evaluate, expand,and execute their ideas. We can achieve so much morewith less effort. Above all, we have a clearer insightinto how well we are actually performing as a business,"summarizes Loredana Albiona.
The landscape transformation scenario enabledLaGarda to consolidate its disparate systems onto theSAPS/4HANA platform. Special tools from SAP provided
all the necessary capabilities for data extraction,transformation, and loading. Business processes andshared master data were harmonized and consolidated
step by step. The single entities got carved out andmoved to SAP S/4HANA. In this way, LaGarda was able
to continue its business throughout the project withoutmajor disruption and move gradually to the newbusiness suite.
The newly acquired Berlin site is also part of thispredefined transformation approach and is already
switching from its third-party system to SAP
S/4HANA. LaGarda and itelligence have started to
Reduceddata foot
print_.,,.,,,.
The simplified landscapehosted by itelligence hasfreed up internal IT resources:LaGarda no longer has toperform system and data
-90%
• 8
reporting and data visualization. The cloud-based tools
are modular, and LaGarda can add new licences astheir business grows. Updates and new functions areimplemented automatically, without any effort fromLaGarda's internal IT specialists.
The main reason for this split setup was LaGarda'sformer heterogeneous system landscape, with threedifferent SAP ERP instances: one at the Milanheadquarters, one at the production plant in Pamplona,and one at the US sales office in Chicago. Furthermore,the Berlin-based software company, which LaGarda
has just recently acquired, was using a third-partysystem.
Transforming the Landscape
In order to ensure a smooth transition, itelligenceput the SAP Activate methodology in place. lt builds
on best practices and proven principles for all phasesof migration, integration, and configuration of SAP
S/4HANA. The methodology considers three differentstarting points - new implementation, systemconversion, and landscape transformation - and italso delivers ready-to-run business processes.
reengineer procedures based on ready-to-run business
processes and reference solutions delivered by SAP.
"We are well on track and confident we'll complete ourmission as planned," says Loredana Albiona.
Tacl<Ling New BusinessRequirements
LaGarda's decision to switch to SAP S/4HANA has made
a considerable impact on the system landscape. Thedata footprint was reduced by 90 %, and in-memorycomputing has accelerated processing to near real-time.This means that working with larger sets of data in onesystem (i e. ERP, CRM, SRM, and PLM on a singledatabase) is no longer a challenge.
While the core ERP functionalities are hosted byitelligence, new tools and software are accessiblethrough the cloud. "Employees in every line of business
can now work more flexibly and carry out most taskswithout the need of the IT department. Self-service
functionality has significantlyreduced helpdesk tickets," saysLaGarda's CIO.
maintenance tasks or carryout update procedures. The CIO's relatively small teamof IT experts has gained time to tackle new businessrequirements. "Once our management detects a newmarket opportunity, we're there to evaluate, expand,and execute their ideas. We can achieve so much morewith less effort. Above all, we have a clearer insightinto how well we are actually performing as a business,"summarizes Loredana Albiona.
The landscape transformation scenario enabledLaGarda to consolidate its disparate systems onto theSAPS/4HANA platform. Special tools from SAP provided
all the necessary capabilities for data extraction,transformation, and loading. Business processes andshared master data were harmonized and consolidated
step by step. The single entities got carved out andmoved to SAP S/4HANA. In this way, LaGarda was able
to continue its business throughout the project withoutmajor disruption and move gradually to the newbusiness suite.
The newly acquired Berlin site is also part of thispredefined transformation approach and is already
switching from its third-party system to SAP
S/4HANA. LaGarda and itelligence have started to
Reduceddata foot
print_.,,.,,,.
The simplified landscapehosted by itelligence hasfreed up internal IT resources:LaGarda no longer has toperform system and data
-90%
• 8
reporting and data visualization. The cloud-based tools
are modular, and LaGarda can add new licences astheir business grows. Updates and new functions areimplemented automatically, without any effort fromLaGarda's internal IT specialists.
The main reason for this split setup was LaGarda'sformer heterogeneous system landscape, with threedifferent SAP ERP instances: one at the Milanheadquarters, one at the production plant in Pamplona,and one at the US sales office in Chicago. Furthermore,the Berlin-based software company, which LaGarda
has just recently acquired, was using a third-partysystem.
Transforming the Landscape
In order to ensure a smooth transition, itelligenceput the SAP Activate methodology in place. lt builds
on best practices and proven principles for all phasesof migration, integration, and configuration of SAP
S/4HANA. The methodology considers three differentstarting points - new implementation, systemconversion, and landscape transformation - and italso delivers ready-to-run business processes.
reengineer procedures based on ready-to-run business
processes and reference solutions delivered by SAP.
"We are well on track and confident we'll complete ourmission as planned," says Loredana Albiona.
Tacl<Ling New BusinessRequirements
LaGarda's decision to switch to SAP S/4HANA has made
a considerable impact on the system landscape. Thedata footprint was reduced by 90 %, and in-memorycomputing has accelerated processing to near real-time.This means that working with larger sets of data in onesystem (i e. ERP, CRM, SRM, and PLM on a singledatabase) is no longer a challenge.
While the core ERP functionalities are hosted byitelligence, new tools and software are accessiblethrough the cloud. "Employees in every line of business
can now work more flexibly and carry out most taskswithout the need of the IT department. Self-service
functionality has significantlyreduced helpdesk tickets," saysLaGarda's CIO.
maintenance tasks or carryout update procedures. The CIO's relatively small teamof IT experts has gained time to tackle new businessrequirements. "Once our management detects a newmarket opportunity, we're there to evaluate, expand,and execute their ideas. We can achieve so much morewith less effort. Above all, we have a clearer insightinto how well we are actually performing as a business,"summarizes Loredana Albiona.
The landscape transformation scenario enabledLaGarda to consolidate its disparate systems onto theSAPS/4HANA platform. Special tools from SAP provided
all the necessary capabilities for data extraction,transformation, and loading. Business processes andshared master data were harmonized and consolidated
step by step. The single entities got carved out andmoved to SAP S/4HANA. In this way, LaGarda was able
to continue its business throughout the project withoutmajor disruption and move gradually to the newbusiness suite.
The newly acquired Berlin site is also part of thispredefined transformation approach and is already
switching from its third-party system to SAP
S/4HANA. LaGarda and itelligence have started to
Reduceddata foot
print_.,,.,,,.
The simplified landscapehosted by itelligence hasfreed up internal IT resources:LaGarda no longer has toperform system and data
-90%
• 8
reporting and data visualization. The cloud-based tools
are modular, and LaGarda can add new licences astheir business grows. Updates and new functions areimplemented automatically, without any effort fromLaGarda's internal IT specialists.
The main reason for this split setup was LaGarda'sformer heterogeneous system landscape, with threedifferent SAP ERP instances: one at the Milanheadquarters, one at the production plant in Pamplona,and one at the US sales office in Chicago. Furthermore,the Berlin-based software company, which LaGarda
has just recently acquired, was using a third-partysystem.
Transforming the Landscape
In order to ensure a smooth transition, itelligenceput the SAP Activate methodology in place. lt builds
on best practices and proven principles for all phasesof migration, integration, and configuration of SAP
S/4HANA. The methodology considers three differentstarting points - new implementation, systemconversion, and landscape transformation - and italso delivers ready-to-run business processes.
reengineer procedures based on ready-to-run business
processes and reference solutions delivered by SAP.
"We are well on track and confident we'll complete ourmission as planned," says Loredana Albiona.
Tacl<Ling New BusinessRequirements
LaGarda's decision to switch to SAP S/4HANA has made
a considerable impact on the system landscape. Thedata footprint was reduced by 90 %, and in-memorycomputing has accelerated processing to near real-time.This means that working with larger sets of data in onesystem (i e. ERP, CRM, SRM, and PLM on a singledatabase) is no longer a challenge.
While the core ERP functionalities are hosted byitelligence, new tools and software are accessiblethrough the cloud. "Employees in every line of business
can now work more flexibly and carry out most taskswithout the need of the IT department. Self-service
functionality has significantlyreduced helpdesk tickets," saysLaGarda's CIO.
maintenance tasks or carryout update procedures. The CIO's relatively small teamof IT experts has gained time to tackle new businessrequirements. "Once our management detects a newmarket opportunity, we're there to evaluate, expand,and execute their ideas. We can achieve so much morewith less effort. Above all, we have a clearer insightinto how well we are actually performing as a business,"summarizes Loredana Albiona.
The landscape transformation scenario enabledLaGarda to consolidate its disparate systems onto theSAPS/4HANA platform. Special tools from SAP provided
all the necessary capabilities for data extraction,transformation, and loading. Business processes andshared master data were harmonized and consolidated
step by step. The single entities got carved out andmoved to SAP S/4HANA. In this way, LaGarda was able
to continue its business throughout the project withoutmajor disruption and move gradually to the newbusiness suite.
The newly acquired Berlin site is also part of thispredefined transformation approach and is already
switching from its third-party system to SAP
S/4HANA. LaGarda and itelligence have started to
Reduceddata foot
print_.,,.,,,.
The simplified landscapehosted by itelligence hasfreed up internal IT resources:LaGarda no longer has toperform system and data
•
•
•
•
•
•
reengineer procedures based on ready-to-run business
processes and reference solutions delivered by SAP.
“We are well on track and confident we’ll complete our
mission as planned,” says Loredana Albiona.
Tackling New Business Requirements
LaGarda’s decision to switch to SAP S/4HANA has made
a considerable impact on the system landscape. The
data footprint was reduced by 90 %, and in-memory
computing has accelerated processing to near real-time.
This means that working with larger sets of data in one
system (i.e. ERP, CRM, SRM, and PLM on a single
database) is no longer a challenge.
While the core ERP functionalities are hosted by
itelligence, new tools and software are accessible
through the cloud. “Employees in every line of business
can now work more flexibly and carry out most tasks
without the need of the IT department. Self-service
functionality has signi ficantly
reduced helpdesk tickets,” says
LaGarda’s CIO.
The simplified landscape
hosted by itelligence has
freed up internal IT resources:
LaGarda no longer has to
perform system and data
maintenance tasks or carry
out update procedures. The CIO’s relatively small team
of IT experts has gained time to tackle new business
requirements. “Once our management detects a new
market opportunity, we’re there to evaluate, expand,
and execute their ideas. We can achieve so much more
with less effort. Above all, we have a clearer insight
into how well we are actually performing as a business,”
summarizes Loredana Albiona.
8
reporting and data visualization. The cloud-based tools
are modular, and LaGarda can add new licences as
their business grows. Updates and new functions are
implemented automatically, without any effort from
LaGarda’s internal IT specialists.
The main reason for this split setup was LaGarda’s
former heterogeneous system landscape, with three
different SAP ERP instances: one at the Milan
head quarters, one at the production plant in Pamplona,
and one at the US sales office in Chicago. Furthermore,
the Berlin-based software company, which LaGarda
has just recently acquired, was using a third-party
system.
Transforming the Landscape
In order to ensure a smooth transition, itelligence
put the SAP Activate methodology in place. It builds
on best practices and proven principles for all phases
of migration, integration, and configuration of SAP
S/4HANA. The methodology considers three different
starting points — new implementation, system
conversion, and landscape transformation — and it
also delivers ready-to-run business processes.
The landscape transformation scenario enabled
LaGarda to consolidate its disparate systems onto the
SAP S/4HANA platform. Special tools from SAP provided
all the necessary capabilities for data extraction,
transformation, and loading. Business processes and
shared master data were harmonized and consolidated
step by step. The single entities got carved out and
moved to SAP S/4HANA. In this way, LaGarda was able
to continue its business throughout the project without
major disruption and move gradually to the new
business suite.
The newly acquired Berlin site is also part of this
pre defined transformation approach and is already
switching from its third-party system to SAP
S/4HANA. LaGarda and itelligence have started to
LaGarda had two strategic options: Updating its existing
SAP systems or migrating to SAP S/4HANA. It was a
tough decision for CIO Loredana Albiona: “Our most
important criteria were long-term business value
and, of course, cost,” she explains.
STATEMENT
The CIO Perspective
* Fictional KPI based on itelligence project experience This is a fictional story. LaGarda, SmartIng, and all associated characters are fictitious. Any resemblance to real persons or companies is purely coincidental.
The SAP Total Cost of Ownership (TCO) calculator
assisted in the decision-making process. The tool
indicated that implementing SAP S/4HANA would
involve higher short-term investments. However,
in the long term it would have proven more costly if
LaGarda had opted to update its existing SAP systems.
“That’s why we decided to do the job properly right
from the start and chose the future-proof
option,” says Albiona.
-90%Reduced data foot
Finance andControlling
Purchasing,Production and
Logistics
The family-owned company has undergone a truedigital transformation with SAP S/4HANA - fromfinance, purchasing, and production, to sales andmarketing. But what exactly has changed? How haseach individual area ofLaGarda benefited? Let'stake a closer look.
Sales andMarketing
9 •
Analyzing Businessand Predicting Trends
LaGarda now possesses real-time analysis capabilitiesbased on a single source of truth - i.e. an informationmodel that avoids data duplication or conflicts to
ensure accurate, up-to-date information. Thissignificantly reduces the time it takes to gain insightsinto the company's current performance. Quick
simulations and what-if scenarios reveal newperspectives, support sound decision-making, andeven enable future trends in sales and demand to bepredicted. And the intuitive SAP Fiori user experience
means that employees can tailor their interface to suittheir individual needs - now they can work moreefficiently, and on the go.
SAP FIORI
A Quantum Leap in User ExperienceThe next generation business suite from SAP hasprovided LaGarda with a wealth of opportunities."Simplification works. SAP S/4HANA drives almostinstant value in any of our lines of business - onany device, and for any employee," says SalvatoreGarciello. "We've gained a competitive edge andensured that we continue to thrive." Streamlinedbusiness processes across the board have freed upthe time and resources needed to cope with thepressure on margins and growth-related challenges.
La Garda's dynamic andever-expanding business model
required a user interface that wasboth responsive and easy to use.SAP Fiori, the intuitive, new userexperience (UX) for SAP software
has provided just that. Based onfive design principles - role-based,responsive, simple, coherent, anddelightful - it empowers usersto work more efficiently withoutextensive training.
Finance andControlling
Purchasing,Production and
Logistics
The family-owned company has undergone a truedigital transformation with SAP S/4HANA - fromfinance, purchasing, and production, to sales andmarketing. But what exactly has changed? How haseach individual area ofLaGarda benefited? Let'stake a closer look.
Sales andMarketing
9 •
Analyzing Businessand Predicting Trends
LaGarda now possesses real-time analysis capabilitiesbased on a single source of truth - i.e. an informationmodel that avoids data duplication or conflicts to
ensure accurate, up-to-date information. Thissignificantly reduces the time it takes to gain insightsinto the company's current performance. Quick
simulations and what-if scenarios reveal newperspectives, support sound decision-making, andeven enable future trends in sales and demand to bepredicted. And the intuitive SAP Fiori user experience
means that employees can tailor their interface to suittheir individual needs - now they can work moreefficiently, and on the go.
SAP FIORI
A Quantum Leap in User ExperienceThe next generation business suite from SAP hasprovided LaGarda with a wealth of opportunities."Simplification works. SAP S/4HANA drives almostinstant value in any of our lines of business - onany device, and for any employee," says SalvatoreGarciello. "We've gained a competitive edge andensured that we continue to thrive." Streamlinedbusiness processes across the board have freed upthe time and resources needed to cope with thepressure on margins and growth-related challenges.
La Garda's dynamic andever-expanding business model
required a user interface that wasboth responsive and easy to use.SAP Fiori, the intuitive, new userexperience (UX) for SAP software
has provided just that. Based onfive design principles - role-based,responsive, simple, coherent, anddelightful - it empowers usersto work more efficiently withoutextensive training.
Finance andControlling
Purchasing,Production and
Logistics
The family-owned company has undergone a truedigital transformation with SAP S/4HANA - fromfinance, purchasing, and production, to sales andmarketing. But what exactly has changed? How haseach individual area ofLaGarda benefited? Let'stake a closer look.
Sales andMarketing
9 •
Analyzing Businessand Predicting Trends
LaGarda now possesses real-time analysis capabilitiesbased on a single source of truth - i.e. an informationmodel that avoids data duplication or conflicts to
ensure accurate, up-to-date information. Thissignificantly reduces the time it takes to gain insightsinto the company's current performance. Quick
simulations and what-if scenarios reveal newperspectives, support sound decision-making, andeven enable future trends in sales and demand to bepredicted. And the intuitive SAP Fiori user experience
means that employees can tailor their interface to suittheir individual needs - now they can work moreefficiently, and on the go.
SAP FIORI
A Quantum Leap in User ExperienceThe next generation business suite from SAP hasprovided LaGarda with a wealth of opportunities."Simplification works. SAP S/4HANA drives almostinstant value in any of our lines of business - onany device, and for any employee," says SalvatoreGarciello. "We've gained a competitive edge andensured that we continue to thrive." Streamlinedbusiness processes across the board have freed upthe time and resources needed to cope with thepressure on margins and growth-related challenges.
La Garda's dynamic andever-expanding business model
required a user interface that wasboth responsive and easy to use.SAP Fiori, the intuitive, new userexperience (UX) for SAP software
has provided just that. Based onfive design principles - role-based,responsive, simple, coherent, anddelightful - it empowers usersto work more efficiently withoutextensive training.
Finance andControlling
Purchasing,Production and
Logistics
The family-owned company has undergone a truedigital transformation with SAP S/4HANA - fromfinance, purchasing, and production, to sales andmarketing. But what exactly has changed? How haseach individual area ofLaGarda benefited? Let'stake a closer look.
Sales andMarketing
9 •
Analyzing Businessand Predicting Trends
LaGarda now possesses real-time analysis capabilitiesbased on a single source of truth - i.e. an informationmodel that avoids data duplication or conflicts to
ensure accurate, up-to-date information. Thissignificantly reduces the time it takes to gain insightsinto the company's current performance. Quick
simulations and what-if scenarios reveal newperspectives, support sound decision-making, andeven enable future trends in sales and demand to bepredicted. And the intuitive SAP Fiori user experience
means that employees can tailor their interface to suittheir individual needs - now they can work moreefficiently, and on the go.
SAP FIORI
A Quantum Leap in User ExperienceThe next generation business suite from SAP hasprovided LaGarda with a wealth of opportunities."Simplification works. SAP S/4HANA drives almostinstant value in any of our lines of business - onany device, and for any employee," says SalvatoreGarciello. "We've gained a competitive edge andensured that we continue to thrive." Streamlinedbusiness processes across the board have freed upthe time and resources needed to cope with thepressure on margins and growth-related challenges.
La Garda's dynamic andever-expanding business model
required a user interface that wasboth responsive and easy to use.SAP Fiori, the intuitive, new userexperience (UX) for SAP software
has provided just that. Based onfive design principles - role-based,responsive, simple, coherent, anddelightful - it empowers usersto work more efficiently withoutextensive training.
Finance andControlling
Purchasing,Production and
Logistics
The family-owned company has undergone a truedigital transformation with SAP S/4HANA - fromfinance, purchasing, and production, to sales andmarketing. But what exactly has changed? How haseach individual area ofLaGarda benefited? Let'stake a closer look.
Sales andMarketing
9 •
Analyzing Businessand Predicting Trends
LaGarda now possesses real-time analysis capabilitiesbased on a single source of truth - i.e. an informationmodel that avoids data duplication or conflicts to
ensure accurate, up-to-date information. Thissignificantly reduces the time it takes to gain insightsinto the company's current performance. Quick
simulations and what-if scenarios reveal newperspectives, support sound decision-making, andeven enable future trends in sales and demand to bepredicted. And the intuitive SAP Fiori user experience
means that employees can tailor their interface to suittheir individual needs - now they can work moreefficiently, and on the go.
SAP FIORI
A Quantum Leap in User ExperienceThe next generation business suite from SAP hasprovided LaGarda with a wealth of opportunities."Simplification works. SAP S/4HANA drives almostinstant value in any of our lines of business - onany device, and for any employee," says SalvatoreGarciello. "We've gained a competitive edge andensured that we continue to thrive." Streamlinedbusiness processes across the board have freed upthe time and resources needed to cope with thepressure on margins and growth-related challenges.
La Garda's dynamic andever-expanding business model
required a user interface that wasboth responsive and easy to use.SAP Fiori, the intuitive, new userexperience (UX) for SAP software
has provided just that. Based onfive design principles - role-based,responsive, simple, coherent, anddelightful - it empowers usersto work more efficiently withoutextensive training.
•9
BENEFITS FOR LOBS
A Sweeping Transformation
The family-owned company has undergone a true digital transformation with SAP S/4HANA – from finance, purchasing, and production, to sales and marketing. But what exactly has changed? How has each individual area of LaGarda benefited? Let’s take a closer look.
The next generation business suite from SAP has
provided LaGarda with a wealth of opportunities.
“Simplification works. SAP S/4HANA drives almost
instant value in any of our lines of business — on
any device, and for any employee,” says Salvatore
Garciello. “We’ve gained a competitive edge and
ensured that we continue to thrive.” Streamlined
business processes across the board have freed up
the time and resources needed to cope with the
pressure on margins and growth-related challenges.
Analyzing Business and Predicting Trends
LaGarda now possesses real-time analysis capabilities
based on a single source of truth — i.e. an information
model that avoids data duplication or conflicts to
ensure accurate, up-to-date information. This
significantly reduces the time it takes to gain insights
into the company’s current performance. Quick
simulations and what-if scenarios reveal new
perspectives, support sound decision-making, and
even enable future trends in sales and demand to be
predicted. And the intuitive SAP Fiori user experience
means that employees can tailor their interface to suit
their individual needs — now they can work more
efficiently, and on the go.
SAP FIORI
A Quantum Leap in User Experience
La Garda’s dynamic and
ever-expanding business model
required a user interface that was
both responsive and easy to use.
SAP Fiori, the intuitive, new user
experience (UX) for SAP software
has provided just that. Based on
five design principles — role-based,
responsive, simple, coherent, and
delightful — it empowers users
to work more efficiently without
extensive training.
Purchasing, Production and
Logistics
Finance and Controlling
Sales and Marketing
• 10
General benefits of SAP Sf4 HANA:
• Intuitive, responsive, anddevice-independent user interface
• Seamlessly integrated processes• Single source of truth
• Real-time analysis and reports• Rapid simulations to aid decision making
?Globally Connected
Purchasing
Purchasing staff at LaGarda face the challenge ofacquiring parts for espresso machines at the lowestpossible price, while ensuring that the quality andvalue of the final product is maintained. This taskwas made even more difficult as the company relied
on paper invoices. Not only was this an inefficientand labor intensive process, but it was also prone tocostly errors. LaGarda decided it was time to change.
The team now works with Ariba - a global business
commerce network connecting buyers and suppliersaround the world. Data can be easily exchanged overthe network, reducing labor-intensive paperworkand cutting costs. LaGarda has now built up a strongrelationship with its supplier network and hasaccess to a second source for procurement, whennecessary. Moreover, Ariba is optimized for integrationwith SAP S/4HANA.
Thanks to the open SAP HANA platform, LaGarda
could connect its ERP system with live informationfrom the Internet. This helps the purchasing teamto source materials at the lowest price possible. For
_.,,,.,,,.
In 2015,
77%of invoicesworldwidewere stillissued on
paper_.,,,.,,,.
_.,,,.,,,.
By 2016this figure
will drop to
20%
example, now that the system is linked with thestock exchange, SAP S/4HANA notifies the staffin purchasing when the price of aluminum is low.
Benefits for Purchasing:
• Reduced paperwork and errors, thanksto the Ariba network
• Improved relationships with suppliers
• Lower costs for procuring materials
Highest-Quality Products,Made-to-Order
Increasingly, wholesale and retailing customers aredemanding customized goods that are tailored tomeet their specific needs. Different colors, features,and capacities - everything has to be unique. Thisoften requires job production, i.e. manufacturingindividual products based on detailed customerspecifications. While this method yields extremelyhigh quality results and enables businesses to fulfill
their customers' requirements, it presents a hugechallenge to production facilities and cost-efficiency.
How can you keep up with the demand formade-to-order products?
LaGarda offers espresso machines of the highestquality to specialist retailers. These retailers advisetheir customers on how to design their machine,and then LaGarda manufactures the goods. This used
to be a lengthy and expensive process, as specificmaterials had to be ordered to complete the project.
Since implementing SAPS/4HANA, LaGarda hasintegrated its supply chain and acceleratedproduction by around 50%. The solution connectssales, purchasing, manufacturing, and logistics
to ensure that the right materials areavailable when needed. This just-in-timeproduction method helps LaGarda tokeep warehousing costs at a minimum
The demand for
made-to-order goods. . . .1s 1ncreas1ng, even 1n
the B2B sector.
• 10
General benefits of SAP Sf4 HANA:
• Intuitive, responsive, anddevice-independent user interface
• Seamlessly integrated processes• Single source of truth
• Real-time analysis and reports• Rapid simulations to aid decision making
?Globally Connected
Purchasing
Purchasing staff at LaGarda face the challenge ofacquiring parts for espresso machines at the lowestpossible price, while ensuring that the quality andvalue of the final product is maintained. This taskwas made even more difficult as the company relied
on paper invoices. Not only was this an inefficientand labor intensive process, but it was also prone tocostly errors. LaGarda decided it was time to change.
The team now works with Ariba - a global business
commerce network connecting buyers and suppliersaround the world. Data can be easily exchanged overthe network, reducing labor-intensive paperworkand cutting costs. LaGarda has now built up a strongrelationship with its supplier network and hasaccess to a second source for procurement, whennecessary. Moreover, Ariba is optimized for integrationwith SAP S/4HANA.
Thanks to the open SAP HANA platform, LaGarda
could connect its ERP system with live informationfrom the Internet. This helps the purchasing teamto source materials at the lowest price possible. For
_.,,,.,,,.
In 2015,
77%of invoicesworldwidewere stillissued on
paper_.,,,.,,,.
_.,,,.,,,.
By 2016this figure
will drop to
20%
example, now that the system is linked with thestock exchange, SAP S/4HANA notifies the staffin purchasing when the price of aluminum is low.
Benefits for Purchasing:
• Reduced paperwork and errors, thanksto the Ariba network
• Improved relationships with suppliers
• Lower costs for procuring materials
Highest-Quality Products,Made-to-Order
Increasingly, wholesale and retailing customers aredemanding customized goods that are tailored tomeet their specific needs. Different colors, features,and capacities - everything has to be unique. Thisoften requires job production, i.e. manufacturingindividual products based on detailed customerspecifications. While this method yields extremelyhigh quality results and enables businesses to fulfill
their customers' requirements, it presents a hugechallenge to production facilities and cost-efficiency.
How can you keep up with the demand formade-to-order products?
LaGarda offers espresso machines of the highestquality to specialist retailers. These retailers advisetheir customers on how to design their machine,and then LaGarda manufactures the goods. This used
to be a lengthy and expensive process, as specificmaterials had to be ordered to complete the project.
Since implementing SAPS/4HANA, LaGarda hasintegrated its supply chain and acceleratedproduction by around 50%. The solution connectssales, purchasing, manufacturing, and logistics
to ensure that the right materials areavailable when needed. This just-in-timeproduction method helps LaGarda tokeep warehousing costs at a minimum
The demand for
made-to-order goods. . . .1s 1ncreas1ng, even 1n
the B2B sector.
• 10
General benefits of SAP Sf4 HANA:
• Intuitive, responsive, anddevice-independent user interface
• Seamlessly integrated processes• Single source of truth
• Real-time analysis and reports• Rapid simulations to aid decision making
?Globally Connected
Purchasing
Purchasing staff at LaGarda face the challenge ofacquiring parts for espresso machines at the lowestpossible price, while ensuring that the quality andvalue of the final product is maintained. This taskwas made even more difficult as the company relied
on paper invoices. Not only was this an inefficientand labor intensive process, but it was also prone tocostly errors. LaGarda decided it was time to change.
The team now works with Ariba - a global business
commerce network connecting buyers and suppliersaround the world. Data can be easily exchanged overthe network, reducing labor-intensive paperworkand cutting costs. LaGarda has now built up a strongrelationship with its supplier network and hasaccess to a second source for procurement, whennecessary. Moreover, Ariba is optimized for integrationwith SAP S/4HANA.
Thanks to the open SAP HANA platform, LaGarda
could connect its ERP system with live informationfrom the Internet. This helps the purchasing teamto source materials at the lowest price possible. For
_.,,,.,,,.
In 2015,
77%of invoicesworldwidewere stillissued on
paper_.,,,.,,,.
_.,,,.,,,.
By 2016this figure
will drop to
20%
example, now that the system is linked with thestock exchange, SAP S/4HANA notifies the staffin purchasing when the price of aluminum is low.
Benefits for Purchasing:
• Reduced paperwork and errors, thanksto the Ariba network
• Improved relationships with suppliers
• Lower costs for procuring materials
Highest-Quality Products,Made-to-Order
Increasingly, wholesale and retailing customers aredemanding customized goods that are tailored tomeet their specific needs. Different colors, features,and capacities - everything has to be unique. Thisoften requires job production, i.e. manufacturingindividual products based on detailed customerspecifications. While this method yields extremelyhigh quality results and enables businesses to fulfill
their customers' requirements, it presents a hugechallenge to production facilities and cost-efficiency.
How can you keep up with the demand formade-to-order products?
LaGarda offers espresso machines of the highestquality to specialist retailers. These retailers advisetheir customers on how to design their machine,and then LaGarda manufactures the goods. This used
to be a lengthy and expensive process, as specificmaterials had to be ordered to complete the project.
Since implementing SAPS/4HANA, LaGarda hasintegrated its supply chain and acceleratedproduction by around 50%. The solution connectssales, purchasing, manufacturing, and logistics
to ensure that the right materials areavailable when needed. This just-in-timeproduction method helps LaGarda tokeep warehousing costs at a minimum
The demand for
made-to-order goods. . . .1s 1ncreas1ng, even 1n
the B2B sector.
• 10
General benefits of SAP Sf4 HANA:
• Intuitive, responsive, anddevice-independent user interface
• Seamlessly integrated processes• Single source of truth
• Real-time analysis and reports• Rapid simulations to aid decision making
?Globally Connected
Purchasing
Purchasing staff at LaGarda face the challenge ofacquiring parts for espresso machines at the lowestpossible price, while ensuring that the quality andvalue of the final product is maintained. This taskwas made even more difficult as the company relied
on paper invoices. Not only was this an inefficientand labor intensive process, but it was also prone tocostly errors. LaGarda decided it was time to change.
The team now works with Ariba - a global business
commerce network connecting buyers and suppliersaround the world. Data can be easily exchanged overthe network, reducing labor-intensive paperworkand cutting costs. LaGarda has now built up a strongrelationship with its supplier network and hasaccess to a second source for procurement, whennecessary. Moreover, Ariba is optimized for integrationwith SAP S/4HANA.
Thanks to the open SAP HANA platform, LaGarda
could connect its ERP system with live informationfrom the Internet. This helps the purchasing teamto source materials at the lowest price possible. For
_.,,,.,,,.
In 2015,
77%of invoicesworldwidewere stillissued on
paper_.,,,.,,,.
_.,,,.,,,.
By 2016this figure
will drop to
20%
example, now that the system is linked with thestock exchange, SAP S/4HANA notifies the staffin purchasing when the price of aluminum is low.
Benefits for Purchasing:
• Reduced paperwork and errors, thanksto the Ariba network
• Improved relationships with suppliers
• Lower costs for procuring materials
Highest-Quality Products,Made-to-Order
Increasingly, wholesale and retailing customers aredemanding customized goods that are tailored tomeet their specific needs. Different colors, features,and capacities - everything has to be unique. Thisoften requires job production, i.e. manufacturingindividual products based on detailed customerspecifications. While this method yields extremelyhigh quality results and enables businesses to fulfill
their customers' requirements, it presents a hugechallenge to production facilities and cost-efficiency.
How can you keep up with the demand formade-to-order products?
LaGarda offers espresso machines of the highestquality to specialist retailers. These retailers advisetheir customers on how to design their machine,and then LaGarda manufactures the goods. This used
to be a lengthy and expensive process, as specificmaterials had to be ordered to complete the project.
Since implementing SAPS/4HANA, LaGarda hasintegrated its supply chain and acceleratedproduction by around 50%. The solution connectssales, purchasing, manufacturing, and logistics
to ensure that the right materials areavailable when needed. This just-in-timeproduction method helps LaGarda tokeep warehousing costs at a minimum
The demand for
made-to-order goods. . . .1s 1ncreas1ng, even 1n
the B2B sector.
• 10
General benefits of SAP Sf4 HANA:
• Intuitive, responsive, anddevice-independent user interface
• Seamlessly integrated processes• Single source of truth
• Real-time analysis and reports• Rapid simulations to aid decision making
?Globally Connected
Purchasing
Purchasing staff at LaGarda face the challenge ofacquiring parts for espresso machines at the lowestpossible price, while ensuring that the quality andvalue of the final product is maintained. This taskwas made even more difficult as the company relied
on paper invoices. Not only was this an inefficientand labor intensive process, but it was also prone tocostly errors. LaGarda decided it was time to change.
The team now works with Ariba - a global business
commerce network connecting buyers and suppliersaround the world. Data can be easily exchanged overthe network, reducing labor-intensive paperworkand cutting costs. LaGarda has now built up a strongrelationship with its supplier network and hasaccess to a second source for procurement, whennecessary. Moreover, Ariba is optimized for integrationwith SAP S/4HANA.
Thanks to the open SAP HANA platform, LaGarda
could connect its ERP system with live informationfrom the Internet. This helps the purchasing teamto source materials at the lowest price possible. For
_.,,,.,,,.
In 2015,
77%of invoicesworldwidewere stillissued on
paper_.,,,.,,,.
_.,,,.,,,.
By 2016this figure
will drop to
20%
example, now that the system is linked with thestock exchange, SAP S/4HANA notifies the staffin purchasing when the price of aluminum is low.
Benefits for Purchasing:
• Reduced paperwork and errors, thanksto the Ariba network
• Improved relationships with suppliers
• Lower costs for procuring materials
Highest-Quality Products,Made-to-Order
Increasingly, wholesale and retailing customers aredemanding customized goods that are tailored tomeet their specific needs. Different colors, features,and capacities - everything has to be unique. Thisoften requires job production, i.e. manufacturingindividual products based on detailed customerspecifications. While this method yields extremelyhigh quality results and enables businesses to fulfill
their customers' requirements, it presents a hugechallenge to production facilities and cost-efficiency.
How can you keep up with the demand formade-to-order products?
LaGarda offers espresso machines of the highestquality to specialist retailers. These retailers advisetheir customers on how to design their machine,and then LaGarda manufactures the goods. This used
to be a lengthy and expensive process, as specificmaterials had to be ordered to complete the project.
Since implementing SAPS/4HANA, LaGarda hasintegrated its supply chain and acceleratedproduction by around 50%. The solution connectssales, purchasing, manufacturing, and logistics
to ensure that the right materials areavailable when needed. This just-in-timeproduction method helps LaGarda tokeep warehousing costs at a minimum
The demand for
made-to-order goods. . . .1s 1ncreas1ng, even 1n
the B2B sector.
•
...
•
•
••
•
•
•
•
•
•
••
In 2015,
of invoices worldwide were still issued on
paper
By 2016 this figure will drop to
20%
10
General benefits of SAP S/4 HANA: Intuitive, responsive, and
device-independent user interface
Seamlessly integrated processes
Single source of truth
Real-time analysis and reports
Rapid simulations to aid decision making
Globally Connected
Purchasing
Purchasing staff at LaGarda face the challenge of
acquiring parts for espresso machines at the lowest
possible price, while ensuring that the quality and
value of the final product is maintained. This task
was made even more difficult as the company relied
on paper invoices. Not only was this an inefficient
and labor intensive process, but it was also prone to
costly errors. LaGarda decided it was time to change.
The team now works with Ariba — a global business
commerce network connecting buyers and suppliers
around the world. Data can be easily exchanged over
the network, reducing labor-intensive paperwork
and cutting costs. LaGarda has now built up a strong
relationship with its supplier network and has
access to a second source for procurement, when
necessary. Moreover, Ariba is optimized for integration
with SAP S/4HANA.
Thanks to the open SAP HANA platform, LaGarda
could connect its ERP system with live information
from the Internet. This helps the purchasing team
to source materials at the lowest price possible. For
77%
example, now that the system is linked with the
stock exchange, SAP S/4HANA notifies the staff
in purchasing when the price of aluminum is low.
Benefits for Purchasing: Reduced paperwork and errors, thanks
to the Ariba network
Improved relationships with suppliers
Lower costs for procuring materials
Highest-Quality Products,
Made-to-Order
Increasingly, wholesale and retailing customers are
demanding customized goods that are tailored to
meet their specific needs. Different colors, features,
and capacities — everything has to be unique. This
often requires job production, i.e. manufacturing
individual products based on detailed customer
specifications. While this method yields extremely
high quality results and enables businesses to fulfill
their customers’ requirements, it presents a huge
challenge to production facilities and cost-efficiency.
How can you keep up with the demand for
made-to-order products?
LaGarda offers espresso machines of the highest
quality to specialist retailers. These retailers advise
their customers on how to design their machine,
and then LaGarda manufactures the goods. This used
to be a lengthy and expensive process, as specific
materials had to be ordered to complete the project.
Since implementing SAP S/4HANA, LaGarda has
integrated its supply chain and accelerated
production by around 50%. The solution connects
sales, purchasing, manufacturing, and logistics
to ensure that the right materials are
available when needed. This just-in-time
production method helps LaGarda to
keep warehousing costs at a minimum
The demand for
made-to-order goods
is increasing, even in
the B2B sector.HIGHLY EFFICIENT PRODUCTION PROCESSES
_,,,,,,,,,. in advance. There is also no longer a need to employ
a costly spare man.
and avert wasting resources on unnecessaryinventory. In addition, more energy-intensive
processes can be scheduled to run overnightwhen electricity costs are at their lowest.
Benefits for Production:
• Accelerated production processes
• Improved quality control and management• Reduced spending on inventory holding
• Increased product reliability and customersatisfaction
Productionis accelerated
by up to
50%Speed of
processes isincreased by
more than
90%Inventory costs
reduced by
17%
11 •
Logistics processes across the whole supply chainhave been made transparent, thanks to SAP S/4HANA.
Its single source of truth allows all items can nowbe tracked and traced, wherever they are. The resultis that LaGarda is in a position to plan its logisticsdynamically and can take immediate action whenneeded. For example, if production is delayed or thereis an unexpected peak in demand, the MRP departmentis notified promptly and can begin to reschedule. In
the past, it took much longer to identify such changes,racking up additional costs.
Benefits for Logistics:
• High responsiveness to delays or unexpectedpeaks in demand
• Needs-based management of capacity andinventory levels
• Fully transparent logistics processes acrossthe entire supply chain
...II
Financial Insightsin a Flash
Today's corporate finance departments are askedto cut costs, minimize risks, and support the CEO
office in strategic decision making - LaGarda is noexception.
PREDICTIVE MAINTENANCEEfficient Planning,
Transparent Logistics
SAP S/4HANA has enabled LaGarda to optimize itsmaterial requirements planning (MRP) and logistics
processes. MRP now runs in real time, rather thanovernight. This means that any bottlenecks can beidentified considerably faster, and warehouse spacecan be used more efficiently.
The simplified data model and real-time simulationsallow LaGarda to manage its capacities and inventorylevels more in line with actual needs. Although asafety buffer is unavoidable, it can now be plannedbetter and more cost-effectively. By analyzingincoming orders, work shifts can be arranged a week
Innovations are changing the waythat businesses maintain theirproducts. In the past, maintenancewould be scheduled to take place ona regular basis, or service engineerswould be called out when a machineencountered a fault. However,
sensor technology is now givingrise to predictive maintenance - amethod of monitoring the conditionof a machine's components andservicing or replacing them before abreakdown occurs. SAP S/4HANA
harnesses the sensors fitted inLaGarda espresso machines tonotify service engineers whenaction is required. This minimizesdowntime and allows serviceengineers to schedule work at themost convenient times. So what is
the advantage for LaGarda;, They canplan maintenance more efficiently,
ensuring the availability of engineersand any necessary spare parts. Thisservice has significantly improved
customer satisfaction.
* Ficcional KPJ based on itelligence project experienceThis is a fictional story. LaGarda, Smarting, and all associaced characcers are fictitious. Any resemblance to real persons or companies is purely coincidental.
_,,,,,,,,,. in advance. There is also no longer a need to employ
a costly spare man.
and avert wasting resources on unnecessaryinventory. In addition, more energy-intensive
processes can be scheduled to run overnightwhen electricity costs are at their lowest.
Benefits for Production:
• Accelerated production processes
• Improved quality control and management• Reduced spending on inventory holding
• Increased product reliability and customersatisfaction
Productionis accelerated
by up to
50%Speed of
processes isincreased by
more than
90%Inventory costs
reduced by
17%
11 •
Logistics processes across the whole supply chainhave been made transparent, thanks to SAP S/4HANA.
Its single source of truth allows all items can nowbe tracked and traced, wherever they are. The resultis that LaGarda is in a position to plan its logisticsdynamically and can take immediate action whenneeded. For example, if production is delayed or thereis an unexpected peak in demand, the MRP departmentis notified promptly and can begin to reschedule. In
the past, it took much longer to identify such changes,racking up additional costs.
Benefits for Logistics:
• High responsiveness to delays or unexpectedpeaks in demand
• Needs-based management of capacity andinventory levels
• Fully transparent logistics processes acrossthe entire supply chain
...II
Financial Insightsin a Flash
Today's corporate finance departments are askedto cut costs, minimize risks, and support the CEO
office in strategic decision making - LaGarda is noexception.
PREDICTIVE MAINTENANCEEfficient Planning,
Transparent Logistics
SAP S/4HANA has enabled LaGarda to optimize itsmaterial requirements planning (MRP) and logistics
processes. MRP now runs in real time, rather thanovernight. This means that any bottlenecks can beidentified considerably faster, and warehouse spacecan be used more efficiently.
The simplified data model and real-time simulationsallow LaGarda to manage its capacities and inventorylevels more in line with actual needs. Although asafety buffer is unavoidable, it can now be plannedbetter and more cost-effectively. By analyzingincoming orders, work shifts can be arranged a week
Innovations are changing the waythat businesses maintain theirproducts. In the past, maintenancewould be scheduled to take place ona regular basis, or service engineerswould be called out when a machineencountered a fault. However,
sensor technology is now givingrise to predictive maintenance - amethod of monitoring the conditionof a machine's components andservicing or replacing them before abreakdown occurs. SAP S/4HANA
harnesses the sensors fitted inLaGarda espresso machines tonotify service engineers whenaction is required. This minimizesdowntime and allows serviceengineers to schedule work at themost convenient times. So what is
the advantage for LaGarda;, They canplan maintenance more efficiently,
ensuring the availability of engineersand any necessary spare parts. Thisservice has significantly improved
customer satisfaction.
* Ficcional KPJ based on itelligence project experienceThis is a fictional story. LaGarda, Smarting, and all associaced characcers are fictitious. Any resemblance to real persons or companies is purely coincidental.
_,,,,,,,,,. in advance. There is also no longer a need to employ
a costly spare man.
and avert wasting resources on unnecessaryinventory. In addition, more energy-intensive
processes can be scheduled to run overnightwhen electricity costs are at their lowest.
Benefits for Production:
• Accelerated production processes
• Improved quality control and management• Reduced spending on inventory holding
• Increased product reliability and customersatisfaction
Productionis accelerated
by up to
50%Speed of
processes isincreased by
more than
90%Inventory costs
reduced by
17%
11 •
Logistics processes across the whole supply chainhave been made transparent, thanks to SAP S/4HANA.
Its single source of truth allows all items can nowbe tracked and traced, wherever they are. The resultis that LaGarda is in a position to plan its logisticsdynamically and can take immediate action whenneeded. For example, if production is delayed or thereis an unexpected peak in demand, the MRP departmentis notified promptly and can begin to reschedule. In
the past, it took much longer to identify such changes,racking up additional costs.
Benefits for Logistics:
• High responsiveness to delays or unexpectedpeaks in demand
• Needs-based management of capacity andinventory levels
• Fully transparent logistics processes acrossthe entire supply chain
...II
Financial Insightsin a Flash
Today's corporate finance departments are askedto cut costs, minimize risks, and support the CEO
office in strategic decision making - LaGarda is noexception.
PREDICTIVE MAINTENANCEEfficient Planning,
Transparent Logistics
SAP S/4HANA has enabled LaGarda to optimize itsmaterial requirements planning (MRP) and logistics
processes. MRP now runs in real time, rather thanovernight. This means that any bottlenecks can beidentified considerably faster, and warehouse spacecan be used more efficiently.
The simplified data model and real-time simulationsallow LaGarda to manage its capacities and inventorylevels more in line with actual needs. Although asafety buffer is unavoidable, it can now be plannedbetter and more cost-effectively. By analyzingincoming orders, work shifts can be arranged a week
Innovations are changing the waythat businesses maintain theirproducts. In the past, maintenancewould be scheduled to take place ona regular basis, or service engineerswould be called out when a machineencountered a fault. However,
sensor technology is now givingrise to predictive maintenance - amethod of monitoring the conditionof a machine's components andservicing or replacing them before abreakdown occurs. SAP S/4HANA
harnesses the sensors fitted inLaGarda espresso machines tonotify service engineers whenaction is required. This minimizesdowntime and allows serviceengineers to schedule work at themost convenient times. So what is
the advantage for LaGarda;, They canplan maintenance more efficiently,
ensuring the availability of engineersand any necessary spare parts. Thisservice has significantly improved
customer satisfaction.
* Ficcional KPJ based on itelligence project experienceThis is a fictional story. LaGarda, Smarting, and all associaced characcers are fictitious. Any resemblance to real persons or companies is purely coincidental.
_,,,,,,,,,. in advance. There is also no longer a need to employ
a costly spare man.
and avert wasting resources on unnecessaryinventory. In addition, more energy-intensive
processes can be scheduled to run overnightwhen electricity costs are at their lowest.
Benefits for Production:
• Accelerated production processes
• Improved quality control and management• Reduced spending on inventory holding
• Increased product reliability and customersatisfaction
Productionis accelerated
by up to
50%Speed of
processes isincreased by
more than
90%Inventory costs
reduced by
17%
11 •
Logistics processes across the whole supply chainhave been made transparent, thanks to SAP S/4HANA.
Its single source of truth allows all items can nowbe tracked and traced, wherever they are. The resultis that LaGarda is in a position to plan its logisticsdynamically and can take immediate action whenneeded. For example, if production is delayed or thereis an unexpected peak in demand, the MRP departmentis notified promptly and can begin to reschedule. In
the past, it took much longer to identify such changes,racking up additional costs.
Benefits for Logistics:
• High responsiveness to delays or unexpectedpeaks in demand
• Needs-based management of capacity andinventory levels
• Fully transparent logistics processes acrossthe entire supply chain
...II
Financial Insightsin a Flash
Today's corporate finance departments are askedto cut costs, minimize risks, and support the CEO
office in strategic decision making - LaGarda is noexception.
PREDICTIVE MAINTENANCEEfficient Planning,
Transparent Logistics
SAP S/4HANA has enabled LaGarda to optimize itsmaterial requirements planning (MRP) and logistics
processes. MRP now runs in real time, rather thanovernight. This means that any bottlenecks can beidentified considerably faster, and warehouse spacecan be used more efficiently.
The simplified data model and real-time simulationsallow LaGarda to manage its capacities and inventorylevels more in line with actual needs. Although asafety buffer is unavoidable, it can now be plannedbetter and more cost-effectively. By analyzingincoming orders, work shifts can be arranged a week
Innovations are changing the waythat businesses maintain theirproducts. In the past, maintenancewould be scheduled to take place ona regular basis, or service engineerswould be called out when a machineencountered a fault. However,
sensor technology is now givingrise to predictive maintenance - amethod of monitoring the conditionof a machine's components andservicing or replacing them before abreakdown occurs. SAP S/4HANA
harnesses the sensors fitted inLaGarda espresso machines tonotify service engineers whenaction is required. This minimizesdowntime and allows serviceengineers to schedule work at themost convenient times. So what is
the advantage for LaGarda;, They canplan maintenance more efficiently,
ensuring the availability of engineersand any necessary spare parts. Thisservice has significantly improved
customer satisfaction.
* Ficcional KPJ based on itelligence project experienceThis is a fictional story. LaGarda, Smarting, and all associaced characcers are fictitious. Any resemblance to real persons or companies is purely coincidental.
_,,,,,,,,,. in advance. There is also no longer a need to employ
a costly spare man.
and avert wasting resources on unnecessaryinventory. In addition, more energy-intensive
processes can be scheduled to run overnightwhen electricity costs are at their lowest.
Benefits for Production:
• Accelerated production processes
• Improved quality control and management• Reduced spending on inventory holding
• Increased product reliability and customersatisfaction
Productionis accelerated
by up to
50%Speed of
processes isincreased by
more than
90%Inventory costs
reduced by
17%
11 •
Logistics processes across the whole supply chainhave been made transparent, thanks to SAP S/4HANA.
Its single source of truth allows all items can nowbe tracked and traced, wherever they are. The resultis that LaGarda is in a position to plan its logisticsdynamically and can take immediate action whenneeded. For example, if production is delayed or thereis an unexpected peak in demand, the MRP departmentis notified promptly and can begin to reschedule. In
the past, it took much longer to identify such changes,racking up additional costs.
Benefits for Logistics:
• High responsiveness to delays or unexpectedpeaks in demand
• Needs-based management of capacity andinventory levels
• Fully transparent logistics processes acrossthe entire supply chain
...II
Financial Insightsin a Flash
Today's corporate finance departments are askedto cut costs, minimize risks, and support the CEO
office in strategic decision making - LaGarda is noexception.
PREDICTIVE MAINTENANCEEfficient Planning,
Transparent Logistics
SAP S/4HANA has enabled LaGarda to optimize itsmaterial requirements planning (MRP) and logistics
processes. MRP now runs in real time, rather thanovernight. This means that any bottlenecks can beidentified considerably faster, and warehouse spacecan be used more efficiently.
The simplified data model and real-time simulationsallow LaGarda to manage its capacities and inventorylevels more in line with actual needs. Although asafety buffer is unavoidable, it can now be plannedbetter and more cost-effectively. By analyzingincoming orders, work shifts can be arranged a week
Innovations are changing the waythat businesses maintain theirproducts. In the past, maintenancewould be scheduled to take place ona regular basis, or service engineerswould be called out when a machineencountered a fault. However,
sensor technology is now givingrise to predictive maintenance - amethod of monitoring the conditionof a machine's components andservicing or replacing them before abreakdown occurs. SAP S/4HANA
harnesses the sensors fitted inLaGarda espresso machines tonotify service engineers whenaction is required. This minimizesdowntime and allows serviceengineers to schedule work at themost convenient times. So what is
the advantage for LaGarda;, They canplan maintenance more efficiently,
ensuring the availability of engineersand any necessary spare parts. Thisservice has significantly improved
customer satisfaction.
* Ficcional KPJ based on itelligence project experienceThis is a fictional story. LaGarda, Smarting, and all associaced characcers are fictitious. Any resemblance to real persons or companies is purely coincidental.
••
••
•
•
•
•
•
...II
•
Production is accelerated
by up to
50%
Speed of processes is increased by
more than
90%Inventory costs
reduced by
17%
11
and avert wasting resources on unnecessary
inventory. In addition, more energy-intensive
processes can be scheduled to run overnight
when electricity costs are at their lowest.
Benefits for Production: Accelerated production processes
Improved quality control and management
Reduced spending on inventory holding
Increased product reliability and customer
satisfaction
Efficient Planning, Transparent Logistics
SAP S/4HANA has enabled LaGarda to optimize its
material requirements planning (MRP) and logistics
processes. MRP now runs in real time, rather than
overnight. This means that any bottlenecks can be
identified considerably faster, and warehouse space
can be used more efficiently.
The simplified data model and real-time simulations
allow LaGarda to manage its capacities and inventory
levels more in line with actual needs. Although a
safety buffer is unavoidable, it can now be planned
better and more cost-effectively. By analyzing
incoming orders, work shifts can be arranged a week
in advance. There is also no longer a need to employ
a costly spare man.
Logistics processes across the whole supply chain
have been made transparent, thanks to SAP S/4HANA.
Its single source of truth allows all items can now
be tracked and traced, wherever they are. The result
is that LaGarda is in a position to plan its logistics
dynamically and can take immediate action when
needed. For example, if production is delayed or there
is an unexpected peak in demand, the MRP department
is notified promptly and can begin to reschedule. In
the past, it took much longer to identify such changes,
racking up additional costs.
Benefits for Logistics: High responsiveness to delays or unexpected
peaks in demand
Needs-based management of capacity and
inventory levels
Fully transparent logistics processes across
the entire supply chain
Financial Insights
in a Flash
Today’s corporate finance departments are asked
to cut costs, minimize risks, and support the CEO
office in strategic decision making — LaGarda is no
exception.
PREDICTIVE MAINTENANCE
Innovations are changing the way
that businesses maintain their
products. In the past, maintenance
would be scheduled to take place on
a regular basis, or service engineers
would be called out when a machine
encountered a fault. However,
sensor technology is now giving
rise to predictive maintenance — a
method of monitoring the condition
of a machine’s components and
servicing or replacing them before a
breakdown occurs. SAP S/4HANA
harnesses the sensors fitted in
LaGarda espresso machines to
notify service engineers when
action is required. This minimizes
downtime and allows service
engineers to schedule work at the
most convenient times. So what is
the advantage for LaGarda? They can
plan maintenance more efficiently,
ensuring the availability of engineers
and any necessary spare parts. This
service has significantly improved
customer satisfaction.
* Fictional KPI based on itelligence project experience This is a fictional story. LaGarda, SmartIng, and all associated characters are fictitious. Any resemblance to real persons or companies is purely coincidental.
For example, a major distributorapproached LaGarda with a bid topurchase €750,000 worth of espressomachines. To management, this
As the first new business suitesolution rolled out by SAP, SAP
S/4HANA Finance plays a vital role.lt not only increases the speed andefficiency of finance and controllingbut also helps financial executivesto make the right decisions at theright time.
• 12
As the company expanded internationally andopened sites in four countries, the complexity ofthe accounting process rose sharply. Increasingly strictlegal requirements and accounting standards, as well
as the need to collect data from various disparatesources, found LaGarda's financial team having to'hop' between multiple systems to obtain the datathey needed for accurate, and accelerated reporting.
SAP S/4HANA has given the manufacturer a single
source of truth for financial information on all itssubsidiaries. Data is consolidated on one platform,enabling real-time reporting and analysis. The finance
department can more easily access the data that it
needs, freeing up time to focus on other importanttasks.
This extra time afforded by SAP Sf4HANA Finance
can be used to drive simulations that would havepreviously taken too long to be worthwhile. LaGarda's
finance and controlling departments are now in
a better position to support management by
answering various what-if scenarios. And, as alllines of business have a better overview andunderstanding of the financial implications of
strategic business decisions, the company hasbecome more flexible and agile in general.
Since going live with the SAP S/4 HANA Financesolution and SAP Fiori user experience, LaGarda hasalso decreased its time to invoice and days salesoutstanding - both by more than 15 percent- andclearly improved its operating cash flow.
Benefits for Finance and Controlling:
• Easier access to reliable information, thanks to asingle source of truth
• Streamlined processes for month-end andyear-end closing
• Real-time insights into the company's finances
• More time to assist management in decisionmaking
An Effective Omni-ChannelApproach
Businesses need to keep their fingers on the pulseof current trends to avoid missing out on the nextbig opportunity. In today's rapidly changing marketenvironment, this became a huge challenge for
a traditional family-run enterprise like LaGarda.
Reports arecompiled
86%faster
.,,,,,,,,,,,.
General ledgerand closingcosts cut by
61%
Buying habits have evolved. Not only consumers,but also the intermediaries, the wholesalers, arebecoming more and more demanding. To remaintruly competitive, you have to know your customer'swishes in detail, and in real time.
LaGarda's multi-channel sales strategy had becomecomplex and difficult to manage. Espresso machineswere ordered via the online store, by email, or overthe phone, meaning sales representatives were notable to analyze their customers' behavior anymore.After-sales service was also becoming increasinglyproblematic as LaGarda's product range continuedto expand year-on-year. lt sometimes took servicestaff several days to respond to service inquiriesbecause they had to search for the right module forolder machines. Some important retail chains hadalready started complaining. lt was time to adopt anomni-channel approach.
With SAP hybris solutions, all of LaGarda's saleschannels are now seamlessly integrated in a singleplatform. This has made it much easier for salesrepresentatives to access customer data and gain
SAP S/4HANA FINANCE
seemed like a very attractive offer.However, finance and controlling
ran a number of simulations withSAP S/4HANA to find out the truevalue of this sale. The resultsindicated that, although LaGarda
would only sell €500,000 worth ofproducts in this time frame, theystood to make a far higher margin
on these machines. Controllinginformed management and sales,and the offer was turned down.
For example, a major distributorapproached LaGarda with a bid topurchase €750,000 worth of espressomachines. To management, this
As the first new business suitesolution rolled out by SAP, SAP
S/4HANA Finance plays a vital role.lt not only increases the speed andefficiency of finance and controllingbut also helps financial executivesto make the right decisions at theright time.
• 12
As the company expanded internationally andopened sites in four countries, the complexity ofthe accounting process rose sharply. Increasingly strictlegal requirements and accounting standards, as well
as the need to collect data from various disparatesources, found LaGarda's financial team having to'hop' between multiple systems to obtain the datathey needed for accurate, and accelerated reporting.
SAP S/4HANA has given the manufacturer a single
source of truth for financial information on all itssubsidiaries. Data is consolidated on one platform,enabling real-time reporting and analysis. The finance
department can more easily access the data that it
needs, freeing up time to focus on other importanttasks.
This extra time afforded by SAP Sf4HANA Finance
can be used to drive simulations that would havepreviously taken too long to be worthwhile. LaGarda's
finance and controlling departments are now in
a better position to support management by
answering various what-if scenarios. And, as alllines of business have a better overview andunderstanding of the financial implications of
strategic business decisions, the company hasbecome more flexible and agile in general.
Since going live with the SAP S/4 HANA Financesolution and SAP Fiori user experience, LaGarda hasalso decreased its time to invoice and days salesoutstanding - both by more than 15 percent- andclearly improved its operating cash flow.
Benefits for Finance and Controlling:
• Easier access to reliable information, thanks to asingle source of truth
• Streamlined processes for month-end andyear-end closing
• Real-time insights into the company's finances
• More time to assist management in decisionmaking
An Effective Omni-ChannelApproach
Businesses need to keep their fingers on the pulseof current trends to avoid missing out on the nextbig opportunity. In today's rapidly changing marketenvironment, this became a huge challenge for
a traditional family-run enterprise like LaGarda.
Reports arecompiled
86%faster
.,,,,,,,,,,,.
General ledgerand closingcosts cut by
61%
Buying habits have evolved. Not only consumers,but also the intermediaries, the wholesalers, arebecoming more and more demanding. To remaintruly competitive, you have to know your customer'swishes in detail, and in real time.
LaGarda's multi-channel sales strategy had becomecomplex and difficult to manage. Espresso machineswere ordered via the online store, by email, or overthe phone, meaning sales representatives were notable to analyze their customers' behavior anymore.After-sales service was also becoming increasinglyproblematic as LaGarda's product range continuedto expand year-on-year. lt sometimes took servicestaff several days to respond to service inquiriesbecause they had to search for the right module forolder machines. Some important retail chains hadalready started complaining. lt was time to adopt anomni-channel approach.
With SAP hybris solutions, all of LaGarda's saleschannels are now seamlessly integrated in a singleplatform. This has made it much easier for salesrepresentatives to access customer data and gain
SAP S/4HANA FINANCE
seemed like a very attractive offer.However, finance and controlling
ran a number of simulations withSAP S/4HANA to find out the truevalue of this sale. The resultsindicated that, although LaGarda
would only sell €500,000 worth ofproducts in this time frame, theystood to make a far higher margin
on these machines. Controllinginformed management and sales,and the offer was turned down.
For example, a major distributorapproached LaGarda with a bid topurchase €750,000 worth of espressomachines. To management, this
As the first new business suitesolution rolled out by SAP, SAP
S/4HANA Finance plays a vital role.lt not only increases the speed andefficiency of finance and controllingbut also helps financial executivesto make the right decisions at theright time.
• 12
As the company expanded internationally andopened sites in four countries, the complexity ofthe accounting process rose sharply. Increasingly strictlegal requirements and accounting standards, as well
as the need to collect data from various disparatesources, found LaGarda's financial team having to'hop' between multiple systems to obtain the datathey needed for accurate, and accelerated reporting.
SAP S/4HANA has given the manufacturer a single
source of truth for financial information on all itssubsidiaries. Data is consolidated on one platform,enabling real-time reporting and analysis. The finance
department can more easily access the data that it
needs, freeing up time to focus on other importanttasks.
This extra time afforded by SAP Sf4HANA Finance
can be used to drive simulations that would havepreviously taken too long to be worthwhile. LaGarda's
finance and controlling departments are now in
a better position to support management by
answering various what-if scenarios. And, as alllines of business have a better overview andunderstanding of the financial implications of
strategic business decisions, the company hasbecome more flexible and agile in general.
Since going live with the SAP S/4 HANA Financesolution and SAP Fiori user experience, LaGarda hasalso decreased its time to invoice and days salesoutstanding - both by more than 15 percent- andclearly improved its operating cash flow.
Benefits for Finance and Controlling:
• Easier access to reliable information, thanks to asingle source of truth
• Streamlined processes for month-end andyear-end closing
• Real-time insights into the company's finances
• More time to assist management in decisionmaking
An Effective Omni-ChannelApproach
Businesses need to keep their fingers on the pulseof current trends to avoid missing out on the nextbig opportunity. In today's rapidly changing marketenvironment, this became a huge challenge for
a traditional family-run enterprise like LaGarda.
Reports arecompiled
86%faster
.,,,,,,,,,,,.
General ledgerand closingcosts cut by
61%
Buying habits have evolved. Not only consumers,but also the intermediaries, the wholesalers, arebecoming more and more demanding. To remaintruly competitive, you have to know your customer'swishes in detail, and in real time.
LaGarda's multi-channel sales strategy had becomecomplex and difficult to manage. Espresso machineswere ordered via the online store, by email, or overthe phone, meaning sales representatives were notable to analyze their customers' behavior anymore.After-sales service was also becoming increasinglyproblematic as LaGarda's product range continuedto expand year-on-year. lt sometimes took servicestaff several days to respond to service inquiriesbecause they had to search for the right module forolder machines. Some important retail chains hadalready started complaining. lt was time to adopt anomni-channel approach.
With SAP hybris solutions, all of LaGarda's saleschannels are now seamlessly integrated in a singleplatform. This has made it much easier for salesrepresentatives to access customer data and gain
SAP S/4HANA FINANCE
seemed like a very attractive offer.However, finance and controlling
ran a number of simulations withSAP S/4HANA to find out the truevalue of this sale. The resultsindicated that, although LaGarda
would only sell €500,000 worth ofproducts in this time frame, theystood to make a far higher margin
on these machines. Controllinginformed management and sales,and the offer was turned down.
For example, a major distributorapproached LaGarda with a bid topurchase €750,000 worth of espressomachines. To management, this
As the first new business suitesolution rolled out by SAP, SAP
S/4HANA Finance plays a vital role.lt not only increases the speed andefficiency of finance and controllingbut also helps financial executivesto make the right decisions at theright time.
• 12
As the company expanded internationally andopened sites in four countries, the complexity ofthe accounting process rose sharply. Increasingly strictlegal requirements and accounting standards, as well
as the need to collect data from various disparatesources, found LaGarda's financial team having to'hop' between multiple systems to obtain the datathey needed for accurate, and accelerated reporting.
SAP S/4HANA has given the manufacturer a single
source of truth for financial information on all itssubsidiaries. Data is consolidated on one platform,enabling real-time reporting and analysis. The finance
department can more easily access the data that it
needs, freeing up time to focus on other importanttasks.
This extra time afforded by SAP Sf4HANA Finance
can be used to drive simulations that would havepreviously taken too long to be worthwhile. LaGarda's
finance and controlling departments are now in
a better position to support management by
answering various what-if scenarios. And, as alllines of business have a better overview andunderstanding of the financial implications of
strategic business decisions, the company hasbecome more flexible and agile in general.
Since going live with the SAP S/4 HANA Financesolution and SAP Fiori user experience, LaGarda hasalso decreased its time to invoice and days salesoutstanding - both by more than 15 percent- andclearly improved its operating cash flow.
Benefits for Finance and Controlling:
• Easier access to reliable information, thanks to asingle source of truth
• Streamlined processes for month-end andyear-end closing
• Real-time insights into the company's finances
• More time to assist management in decisionmaking
An Effective Omni-ChannelApproach
Businesses need to keep their fingers on the pulseof current trends to avoid missing out on the nextbig opportunity. In today's rapidly changing marketenvironment, this became a huge challenge for
a traditional family-run enterprise like LaGarda.
Reports arecompiled
86%faster
.,,,,,,,,,,,.
General ledgerand closingcosts cut by
61%
Buying habits have evolved. Not only consumers,but also the intermediaries, the wholesalers, arebecoming more and more demanding. To remaintruly competitive, you have to know your customer'swishes in detail, and in real time.
LaGarda's multi-channel sales strategy had becomecomplex and difficult to manage. Espresso machineswere ordered via the online store, by email, or overthe phone, meaning sales representatives were notable to analyze their customers' behavior anymore.After-sales service was also becoming increasinglyproblematic as LaGarda's product range continuedto expand year-on-year. lt sometimes took servicestaff several days to respond to service inquiriesbecause they had to search for the right module forolder machines. Some important retail chains hadalready started complaining. lt was time to adopt anomni-channel approach.
With SAP hybris solutions, all of LaGarda's saleschannels are now seamlessly integrated in a singleplatform. This has made it much easier for salesrepresentatives to access customer data and gain
SAP S/4HANA FINANCE
seemed like a very attractive offer.However, finance and controlling
ran a number of simulations withSAP S/4HANA to find out the truevalue of this sale. The resultsindicated that, although LaGarda
would only sell €500,000 worth ofproducts in this time frame, theystood to make a far higher margin
on these machines. Controllinginformed management and sales,and the offer was turned down.
For example, a major distributorapproached LaGarda with a bid topurchase €750,000 worth of espressomachines. To management, this
As the first new business suitesolution rolled out by SAP, SAP
S/4HANA Finance plays a vital role.lt not only increases the speed andefficiency of finance and controllingbut also helps financial executivesto make the right decisions at theright time.
• 12
As the company expanded internationally andopened sites in four countries, the complexity ofthe accounting process rose sharply. Increasingly strictlegal requirements and accounting standards, as well
as the need to collect data from various disparatesources, found LaGarda's financial team having to'hop' between multiple systems to obtain the datathey needed for accurate, and accelerated reporting.
SAP S/4HANA has given the manufacturer a single
source of truth for financial information on all itssubsidiaries. Data is consolidated on one platform,enabling real-time reporting and analysis. The finance
department can more easily access the data that it
needs, freeing up time to focus on other importanttasks.
This extra time afforded by SAP Sf4HANA Finance
can be used to drive simulations that would havepreviously taken too long to be worthwhile. LaGarda's
finance and controlling departments are now in
a better position to support management by
answering various what-if scenarios. And, as alllines of business have a better overview andunderstanding of the financial implications of
strategic business decisions, the company hasbecome more flexible and agile in general.
Since going live with the SAP S/4 HANA Financesolution and SAP Fiori user experience, LaGarda hasalso decreased its time to invoice and days salesoutstanding - both by more than 15 percent- andclearly improved its operating cash flow.
Benefits for Finance and Controlling:
• Easier access to reliable information, thanks to asingle source of truth
• Streamlined processes for month-end andyear-end closing
• Real-time insights into the company's finances
• More time to assist management in decisionmaking
An Effective Omni-ChannelApproach
Businesses need to keep their fingers on the pulseof current trends to avoid missing out on the nextbig opportunity. In today's rapidly changing marketenvironment, this became a huge challenge for
a traditional family-run enterprise like LaGarda.
Reports arecompiled
86%faster
.,,,,,,,,,,,.
General ledgerand closingcosts cut by
61%
Buying habits have evolved. Not only consumers,but also the intermediaries, the wholesalers, arebecoming more and more demanding. To remaintruly competitive, you have to know your customer'swishes in detail, and in real time.
LaGarda's multi-channel sales strategy had becomecomplex and difficult to manage. Espresso machineswere ordered via the online store, by email, or overthe phone, meaning sales representatives were notable to analyze their customers' behavior anymore.After-sales service was also becoming increasinglyproblematic as LaGarda's product range continuedto expand year-on-year. lt sometimes took servicestaff several days to respond to service inquiriesbecause they had to search for the right module forolder machines. Some important retail chains hadalready started complaining. lt was time to adopt anomni-channel approach.
With SAP hybris solutions, all of LaGarda's saleschannels are now seamlessly integrated in a singleplatform. This has made it much easier for salesrepresentatives to access customer data and gain
SAP S/4HANA FINANCE
seemed like a very attractive offer.However, finance and controlling
ran a number of simulations withSAP S/4HANA to find out the truevalue of this sale. The resultsindicated that, although LaGarda
would only sell €500,000 worth ofproducts in this time frame, theystood to make a far higher margin
on these machines. Controllinginformed management and sales,and the offer was turned down.
•
•
•
•
•
•
•
••
•
•
12
FINANCE AND CONTROLLING MADE EASY
SAP S/4HANA FINANCE
As the first new business suite
solution rolled out by SAP, SAP
S/4HANA Finance plays a vital role.
It not only increases the speed and
efficiency of finance and controlling
but also helps financial executives
to make the right decisions at the
right time.
For example, a major distributor
approached LaGarda with a bid to
purchase €750,000 worth of espresso
machines. To management, this
seemed like a very attractive offer.
However, finance and controlling
ran a number of simulations with
SAP S/4HANA to find out the true
value of this sale. The results
indicated that, although LaGarda
would only sell €500,000 worth of
products in this time frame, they
stood to make a far higher margin
on these machines. Controlling
informed management and sales,
and the offer was turned down.
As the company expanded internationally and
opened sites in four countries, the complexity of
the accounting process rose sharply. Increasingly strict
legal requirements and accounting standards, as well
as the need to collect data from various dis parate
sources, found LaGarda’s financial team having to
‘hop’ between multiple systems to obtain the data
they needed for accurate, and accelerated reporting.
SAP S/4HANA has given the manufacturer a single
source of truth for financial information on all its
subsidiaries. Data is consolidated on one platform,
enabling real-time reporting and analysis. The finance
department can more easily access the data that it
needs, freeing up time to focus on other important
tasks.
This extra time afforded by SAP S/4HANA Finance
can be used to drive simulations that would have
previously taken too long to be worthwhile. LaGarda’s
finance and controlling departments are now in
a better position to support management by
answering various what-if scenarios. And, as all
lines of business have a better overview and
understanding of the financial implications of
strategic business decisions, the company has
become more flexible and agile in general.
Since going live with the SAP S/4 HANA Finance
solution and SAP Fiori user experience, LaGarda has
also decreased its time to invoice and days sales
outstanding — both by more than 15 percent — and
clearly improved its operating cash flow.
Benefits for Finance and Controlling: Easier access to reliable information, thanks to a
single source of truth
Streamlined processes for month-end and
year-end closing
Real-time insights into the company’s finances
More time to assist management in decision
making
An Effective Omni-Channel Approach
Businesses need to keep their fingers on the pulse
of current trends to avoid missing out on the next
big opportunity. In today’s rapidly changing market
environment, this became a huge challenge for
a traditional family-run enterprise like LaGarda.
Reports are
compiled
faster
General ledger and closing costs cut by
61%
86%
Buying habits have evolved. Not only consumers,
but also the intermediaries, the wholesalers, are
becoming more and more demanding. To remain
truly competitive, you have to know your customer’s
wishes in detail, and in real time.
LaGarda’s multi-channel sales strategy had become
complex and difficult to manage. Espresso machines
were ordered via the online store, by email, or over
the phone, meaning sales representatives were not
able to analyze their customers’ behavior anymore.
After-sales service was also becoming increasingly
problematic as LaGarda’s product range continued
to expand year-on-year. It sometimes took service
staff several days to respond to service inquiries
because they had to search for the right module for
older machines. Some important retail chains had
already started complaining. It was time to adopt an
omni-channel approach.
With SAP hybris solutions, all of LaGarda’s sales
channels are now seamlessly integrated in a single
platform. This has made it much easier for sales
representatives to access customer data and gain
CUSTOMER RETENTION
automatically notified if there areirregularities between the twofigures and can then be sent tovisit the customer. This approachhelps LaGarda to retain its existingcustomers long-term, reinforce
customer loyalty, and achieve itssales targets.
LaGarda's sales team has been able
to more effectively gauge, manage,and build up customer loyalty sincethe introduction of SAP hybris andSAP S/4HANA A useful KPJ displayshow many espresso machines a
customer has actually ordered,compared to their predicted buying
patterns. Sales representatives are
valuable insights into buying habits across all salesand distribution channels. The solutions provide anoverview of the components installed within eachespresso machine, so replacement parts can be orderedwith ease. Furthermore, sales representatives nowhave instant access to customers' sales history and
can find the right article by looking through previousorders.
Giving Customers WhatThey Want
One of the most important factors in an effectivesales strategy is how a company collects and actsupon feedback from its customers. In the past,LaGarda relied on events, surveys, or external analyses
to gain insights into what their customers werethinking. While these methods were fairly successful,
they were also costing the company a lot of money.
LaGarda has now found an effective new techniquefor obtaining feedback from its customers: lt hasestablished groups and forums for discussion onsocial media platforms. The open SAP HANA platform
We have demonstratedthat we value our
customers and are willing
to listen to them.
* Fictional KP/ based on itelligence projecc experienceThis is a fictional story. LaGarda, Smarting, and all associaced
characters are ficcitious. Any resemblance to real persons orcompanies is purely coincidental.
25%revenue
growth from
new customers
30%lower
marketingcosts
13.
enables SAP S/4HANA to analyze the data that is
exchanged over these platforms, so that the marketing
team can more easily discover emerging trends,potential product improvements, and previouslyunknown customer needs.
For example, users of LaGarda machines previouslyhad to purchase water filters separately, or delimetheir machines on a regular basis. This led to growingdemand for an integrated water filter. The marketingteam was able to identify this need by following anonline discussion forum via SAP S/4HANA. lt was only
a short step from analysis and product developmentto customer satisfaction. Today, LaGarda's espressomachines come with a built-in replaceable water filter,
generating additional revenue for the company.
"But what's even more important, is that we havedemonstrated that we value both our customers - theretailing chains - and the end users of our machines.We show that we are willing to listen to their feedback
and suggestions. This has strengthened customerrelationships and reduced chum," says CEO Garciello.
Benefits for Sales and Marketing:
• Integrated omni-channel strategy
• Quick, up-to-date overview of product
components• Better insights into customer opinions
and suggestions
• Cut marketing costs
• Strengthened customer retention
CUSTOMER RETENTION
automatically notified if there areirregularities between the twofigures and can then be sent tovisit the customer. This approachhelps LaGarda to retain its existingcustomers long-term, reinforce
customer loyalty, and achieve itssales targets.
LaGarda's sales team has been able
to more effectively gauge, manage,and build up customer loyalty sincethe introduction of SAP hybris andSAP S/4HANA A useful KPJ displayshow many espresso machines a
customer has actually ordered,compared to their predicted buying
patterns. Sales representatives are
valuable insights into buying habits across all salesand distribution channels. The solutions provide anoverview of the components installed within eachespresso machine, so replacement parts can be orderedwith ease. Furthermore, sales representatives nowhave instant access to customers' sales history and
can find the right article by looking through previousorders.
Giving Customers WhatThey Want
One of the most important factors in an effectivesales strategy is how a company collects and actsupon feedback from its customers. In the past,LaGarda relied on events, surveys, or external analyses
to gain insights into what their customers werethinking. While these methods were fairly successful,
they were also costing the company a lot of money.
LaGarda has now found an effective new techniquefor obtaining feedback from its customers: lt hasestablished groups and forums for discussion onsocial media platforms. The open SAP HANA platform
We have demonstratedthat we value our
customers and are willing
to listen to them.
* Fictional KP/ based on itelligence projecc experienceThis is a fictional story. LaGarda, Smarting, and all associaced
characters are ficcitious. Any resemblance to real persons orcompanies is purely coincidental.
25%revenue
growth from
new customers
30%lower
marketingcosts
13.
enables SAP S/4HANA to analyze the data that is
exchanged over these platforms, so that the marketing
team can more easily discover emerging trends,potential product improvements, and previouslyunknown customer needs.
For example, users of LaGarda machines previouslyhad to purchase water filters separately, or delimetheir machines on a regular basis. This led to growingdemand for an integrated water filter. The marketingteam was able to identify this need by following anonline discussion forum via SAP S/4HANA. lt was only
a short step from analysis and product developmentto customer satisfaction. Today, LaGarda's espressomachines come with a built-in replaceable water filter,
generating additional revenue for the company.
"But what's even more important, is that we havedemonstrated that we value both our customers - theretailing chains - and the end users of our machines.We show that we are willing to listen to their feedback
and suggestions. This has strengthened customerrelationships and reduced chum," says CEO Garciello.
Benefits for Sales and Marketing:
• Integrated omni-channel strategy
• Quick, up-to-date overview of product
components• Better insights into customer opinions
and suggestions
• Cut marketing costs
• Strengthened customer retention
CUSTOMER RETENTION
automatically notified if there areirregularities between the twofigures and can then be sent tovisit the customer. This approachhelps LaGarda to retain its existingcustomers long-term, reinforce
customer loyalty, and achieve itssales targets.
LaGarda's sales team has been able
to more effectively gauge, manage,and build up customer loyalty sincethe introduction of SAP hybris andSAP S/4HANA A useful KPJ displayshow many espresso machines a
customer has actually ordered,compared to their predicted buying
patterns. Sales representatives are
valuable insights into buying habits across all salesand distribution channels. The solutions provide anoverview of the components installed within eachespresso machine, so replacement parts can be orderedwith ease. Furthermore, sales representatives nowhave instant access to customers' sales history and
can find the right article by looking through previousorders.
Giving Customers WhatThey Want
One of the most important factors in an effectivesales strategy is how a company collects and actsupon feedback from its customers. In the past,LaGarda relied on events, surveys, or external analyses
to gain insights into what their customers werethinking. While these methods were fairly successful,
they were also costing the company a lot of money.
LaGarda has now found an effective new techniquefor obtaining feedback from its customers: lt hasestablished groups and forums for discussion onsocial media platforms. The open SAP HANA platform
We have demonstratedthat we value our
customers and are willing
to listen to them.
* Fictional KP/ based on itelligence projecc experienceThis is a fictional story. LaGarda, Smarting, and all associaced
characters are ficcitious. Any resemblance to real persons orcompanies is purely coincidental.
25%revenue
growth from
new customers
30%lower
marketingcosts
13.
enables SAP S/4HANA to analyze the data that is
exchanged over these platforms, so that the marketing
team can more easily discover emerging trends,potential product improvements, and previouslyunknown customer needs.
For example, users of LaGarda machines previouslyhad to purchase water filters separately, or delimetheir machines on a regular basis. This led to growingdemand for an integrated water filter. The marketingteam was able to identify this need by following anonline discussion forum via SAP S/4HANA. lt was only
a short step from analysis and product developmentto customer satisfaction. Today, LaGarda's espressomachines come with a built-in replaceable water filter,
generating additional revenue for the company.
"But what's even more important, is that we havedemonstrated that we value both our customers - theretailing chains - and the end users of our machines.We show that we are willing to listen to their feedback
and suggestions. This has strengthened customerrelationships and reduced chum," says CEO Garciello.
Benefits for Sales and Marketing:
• Integrated omni-channel strategy
• Quick, up-to-date overview of product
components• Better insights into customer opinions
and suggestions
• Cut marketing costs
• Strengthened customer retention
CUSTOMER RETENTION
automatically notified if there areirregularities between the twofigures and can then be sent tovisit the customer. This approachhelps LaGarda to retain its existingcustomers long-term, reinforce
customer loyalty, and achieve itssales targets.
LaGarda's sales team has been able
to more effectively gauge, manage,and build up customer loyalty sincethe introduction of SAP hybris andSAP S/4HANA A useful KPJ displayshow many espresso machines a
customer has actually ordered,compared to their predicted buying
patterns. Sales representatives are
valuable insights into buying habits across all salesand distribution channels. The solutions provide anoverview of the components installed within eachespresso machine, so replacement parts can be orderedwith ease. Furthermore, sales representatives nowhave instant access to customers' sales history and
can find the right article by looking through previousorders.
Giving Customers WhatThey Want
One of the most important factors in an effectivesales strategy is how a company collects and actsupon feedback from its customers. In the past,LaGarda relied on events, surveys, or external analyses
to gain insights into what their customers werethinking. While these methods were fairly successful,
they were also costing the company a lot of money.
LaGarda has now found an effective new techniquefor obtaining feedback from its customers: lt hasestablished groups and forums for discussion onsocial media platforms. The open SAP HANA platform
We have demonstratedthat we value our
customers and are willing
to listen to them.
* Fictional KP/ based on itelligence projecc experienceThis is a fictional story. LaGarda, Smarting, and all associaced
characters are ficcitious. Any resemblance to real persons orcompanies is purely coincidental.
25%revenue
growth from
new customers
30%lower
marketingcosts
13.
enables SAP S/4HANA to analyze the data that is
exchanged over these platforms, so that the marketing
team can more easily discover emerging trends,potential product improvements, and previouslyunknown customer needs.
For example, users of LaGarda machines previouslyhad to purchase water filters separately, or delimetheir machines on a regular basis. This led to growingdemand for an integrated water filter. The marketingteam was able to identify this need by following anonline discussion forum via SAP S/4HANA. lt was only
a short step from analysis and product developmentto customer satisfaction. Today, LaGarda's espressomachines come with a built-in replaceable water filter,
generating additional revenue for the company.
"But what's even more important, is that we havedemonstrated that we value both our customers - theretailing chains - and the end users of our machines.We show that we are willing to listen to their feedback
and suggestions. This has strengthened customerrelationships and reduced chum," says CEO Garciello.
Benefits for Sales and Marketing:
• Integrated omni-channel strategy
• Quick, up-to-date overview of product
components• Better insights into customer opinions
and suggestions
• Cut marketing costs
• Strengthened customer retention
CUSTOMER RETENTION
automatically notified if there areirregularities between the twofigures and can then be sent tovisit the customer. This approachhelps LaGarda to retain its existingcustomers long-term, reinforce
customer loyalty, and achieve itssales targets.
LaGarda's sales team has been able
to more effectively gauge, manage,and build up customer loyalty sincethe introduction of SAP hybris andSAP S/4HANA A useful KPJ displayshow many espresso machines a
customer has actually ordered,compared to their predicted buying
patterns. Sales representatives are
valuable insights into buying habits across all salesand distribution channels. The solutions provide anoverview of the components installed within eachespresso machine, so replacement parts can be orderedwith ease. Furthermore, sales representatives nowhave instant access to customers' sales history and
can find the right article by looking through previousorders.
Giving Customers WhatThey Want
One of the most important factors in an effectivesales strategy is how a company collects and actsupon feedback from its customers. In the past,LaGarda relied on events, surveys, or external analyses
to gain insights into what their customers werethinking. While these methods were fairly successful,
they were also costing the company a lot of money.
LaGarda has now found an effective new techniquefor obtaining feedback from its customers: lt hasestablished groups and forums for discussion onsocial media platforms. The open SAP HANA platform
We have demonstratedthat we value our
customers and are willing
to listen to them.
* Fictional KP/ based on itelligence projecc experienceThis is a fictional story. LaGarda, Smarting, and all associaced
characters are ficcitious. Any resemblance to real persons orcompanies is purely coincidental.
25%revenue
growth from
new customers
30%lower
marketingcosts
13.
enables SAP S/4HANA to analyze the data that is
exchanged over these platforms, so that the marketing
team can more easily discover emerging trends,potential product improvements, and previouslyunknown customer needs.
For example, users of LaGarda machines previouslyhad to purchase water filters separately, or delimetheir machines on a regular basis. This led to growingdemand for an integrated water filter. The marketingteam was able to identify this need by following anonline discussion forum via SAP S/4HANA. lt was only
a short step from analysis and product developmentto customer satisfaction. Today, LaGarda's espressomachines come with a built-in replaceable water filter,
generating additional revenue for the company.
"But what's even more important, is that we havedemonstrated that we value both our customers - theretailing chains - and the end users of our machines.We show that we are willing to listen to their feedback
and suggestions. This has strengthened customerrelationships and reduced chum," says CEO Garciello.
Benefits for Sales and Marketing:
• Integrated omni-channel strategy
• Quick, up-to-date overview of product
components• Better insights into customer opinions
and suggestions
• Cut marketing costs
• Strengthened customer retention
•
•
•
••
•
••
•
25%revenue
growth from new customers
30%
lower marketing
costs
We have demonstrated
that we value our
customers and are willing
to listen to them.
13
CUSTOMER RETENTION
LaGarda’s sales team has been able
to more effectively gauge, manage,
and build up customer loyalty since
the introduction of SAP hybris and
SAP S/4HANA. A useful KPI displays
how many espresso machines a
customer has actually ordered,
compared to their predicted buying
patterns. Sales representatives are
automatically notified if there are
irregularities between the two
figures and can then be sent to
visit the customer. This approach
helps LaGarda to retain its existing
customers long-term, reinforce
customer loyalty, and achieve its
sales targets.
enables SAP S/4HANA to analyze the data that is
ex changed over these platforms, so that the marketing
team can more easily discover emerging trends,
potential product improvements, and previously
unknown customer needs.
For example, users of LaGarda machines previously
had to purchase water filters separately, or delime
their machines on a regular basis. This led to growing
demand for an integrated water filter. The marketing
team was able to identify this need by following an
online discussion forum via SAP S/4HANA. It was only
a short step from analysis and product development
to customer satisfaction. Today, LaGarda’s espresso
machines come with a built-in replaceable water filter,
generating additional revenue for the company.
“But what’s even more important, is that we have
demonstrated that we value both our customers — the
retailing chains — and the end users of our machines.
We show that we are willing to listen to their feedback
and suggestions. This has strengthened customer
relationships and reduced churn,” says CEO Garciello.
Benefits for Sales and Marketing: Integrated omni-channel strategy
Quick, up-to-date overview of product
components
Better insights into customer opinions
and suggestions
Cut marketing costs
Strengthened customer retention
valuable insights into buying habits across all sales
and distribution channels. The solutions provide an
overview of the components installed within each
espresso machine, so replacement parts can be ordered
with ease. Furthermore, sales representatives now
have instant access to customers’ sales history and
can find the right article by looking through previous
orders.
Giving Customers What They Want
One of the most important factors in an effective
sales strategy is how a company collects and acts
upon feedback from its customers. In the past,
LaGarda relied on events, surveys, or external analyses
to gain insights into what their customers were
thinking. While these methods were fairly successful,
they were also costing the company a lot of money.
LaGarda has now found an effective new technique
for obtaining feedback from its customers: It has
established groups and forums for discussion on
social media platforms. The open SAP HANA platform
* Fictional KPI based on itelligence project experience This is a fictional story. LaGarda, SmartIng, and all associated
characters are fictitious. Any resemblance to real persons or companies is purely coincidental. LAGARDA GOES OMNI-CHANNEL
In this magazine, we have witnessed LaGarda'stechnological transformation, and seen how SAP
Sf4HANA has helped the business to run simple.The next-generation business suite can reshapebusiness models and revolutionize all areas of theorganization. But what does this mean foryourenterprise?
The purpose of this fictional case study is todemonstrate the considerable potential of SAP
S/4HANA. lt is designed to give a differentiatedview of the positive impact the new business suite
can have on any company's performance andflexibility. The examples and KP!s in the story arebased on experiences from real-life projects andrepresent realistic results that can be achievedwith SAP S/4HANA While this hypothetical scenariofeatures a 828 family-owned espresso machinemanufacturer, it can be applied to enterprises ofall shapes, sizes, and industries.
However, we know that not every business is ready
to implement SAP S/4HANA straight away- thepath to migration can be daunting for some. At
itelligence, we aim to make this process as simpleand cost-effective as possible. We are an international,full-service solution and consulting company with awealth of experience and a proven track record as anSAP Platinum Partner.
We use our expertise to deliver the shortest timeto value for businesses. Our staged approach gives aclear vision of a company's individual roadmap to SAP
S/4HANA and helps to cut costs, mitigate risks, andencourage innovation. We tailor all of our projectsto our customers, so they receive the ideal service tomatch their individual requirements.
Customers and stakeholders are our top priorities -this is one of the reasons why we regularly receive thehighest possible satisfaction ratings. And with sites in
23 countries around the world, we are never far away.
In this magazine, we have witnessed LaGarda'stechnological transformation, and seen how SAP
Sf4HANA has helped the business to run simple.The next-generation business suite can reshapebusiness models and revolutionize all areas of theorganization. But what does this mean foryourenterprise?
The purpose of this fictional case study is todemonstrate the considerable potential of SAP
S/4HANA. lt is designed to give a differentiatedview of the positive impact the new business suite
can have on any company's performance andflexibility. The examples and KP!s in the story arebased on experiences from real-life projects andrepresent realistic results that can be achievedwith SAP S/4HANA While this hypothetical scenariofeatures a 828 family-owned espresso machinemanufacturer, it can be applied to enterprises ofall shapes, sizes, and industries.
However, we know that not every business is ready
to implement SAP S/4HANA straight away- thepath to migration can be daunting for some. At
itelligence, we aim to make this process as simpleand cost-effective as possible. We are an international,full-service solution and consulting company with awealth of experience and a proven track record as anSAP Platinum Partner.
We use our expertise to deliver the shortest timeto value for businesses. Our staged approach gives aclear vision of a company's individual roadmap to SAP
S/4HANA and helps to cut costs, mitigate risks, andencourage innovation. We tailor all of our projectsto our customers, so they receive the ideal service tomatch their individual requirements.
Customers and stakeholders are our top priorities -this is one of the reasons why we regularly receive thehighest possible satisfaction ratings. And with sites in
23 countries around the world, we are never far away.
In this magazine, we have witnessed LaGarda'stechnological transformation, and seen how SAP
Sf4HANA has helped the business to run simple.The next-generation business suite can reshapebusiness models and revolutionize all areas of theorganization. But what does this mean foryourenterprise?
The purpose of this fictional case study is todemonstrate the considerable potential of SAP
S/4HANA. lt is designed to give a differentiatedview of the positive impact the new business suite
can have on any company's performance andflexibility. The examples and KP!s in the story arebased on experiences from real-life projects andrepresent realistic results that can be achievedwith SAP S/4HANA While this hypothetical scenariofeatures a 828 family-owned espresso machinemanufacturer, it can be applied to enterprises ofall shapes, sizes, and industries.
However, we know that not every business is ready
to implement SAP S/4HANA straight away- thepath to migration can be daunting for some. At
itelligence, we aim to make this process as simpleand cost-effective as possible. We are an international,full-service solution and consulting company with awealth of experience and a proven track record as anSAP Platinum Partner.
We use our expertise to deliver the shortest timeto value for businesses. Our staged approach gives aclear vision of a company's individual roadmap to SAP
S/4HANA and helps to cut costs, mitigate risks, andencourage innovation. We tailor all of our projectsto our customers, so they receive the ideal service tomatch their individual requirements.
Customers and stakeholders are our top priorities -this is one of the reasons why we regularly receive thehighest possible satisfaction ratings. And with sites in
23 countries around the world, we are never far away.
In this magazine, we have witnessed LaGarda'stechnological transformation, and seen how SAP
Sf4HANA has helped the business to run simple.The next-generation business suite can reshapebusiness models and revolutionize all areas of theorganization. But what does this mean foryourenterprise?
The purpose of this fictional case study is todemonstrate the considerable potential of SAP
S/4HANA. lt is designed to give a differentiatedview of the positive impact the new business suite
can have on any company's performance andflexibility. The examples and KP!s in the story arebased on experiences from real-life projects andrepresent realistic results that can be achievedwith SAP S/4HANA While this hypothetical scenariofeatures a 828 family-owned espresso machinemanufacturer, it can be applied to enterprises ofall shapes, sizes, and industries.
However, we know that not every business is ready
to implement SAP S/4HANA straight away- thepath to migration can be daunting for some. At
itelligence, we aim to make this process as simpleand cost-effective as possible. We are an international,full-service solution and consulting company with awealth of experience and a proven track record as anSAP Platinum Partner.
We use our expertise to deliver the shortest timeto value for businesses. Our staged approach gives aclear vision of a company's individual roadmap to SAP
S/4HANA and helps to cut costs, mitigate risks, andencourage innovation. We tailor all of our projectsto our customers, so they receive the ideal service tomatch their individual requirements.
Customers and stakeholders are our top priorities -this is one of the reasons why we regularly receive thehighest possible satisfaction ratings. And with sites in
23 countries around the world, we are never far away.
In this magazine, we have witnessed LaGarda'stechnological transformation, and seen how SAP
Sf4HANA has helped the business to run simple.The next-generation business suite can reshapebusiness models and revolutionize all areas of theorganization. But what does this mean foryourenterprise?
The purpose of this fictional case study is todemonstrate the considerable potential of SAP
S/4HANA. lt is designed to give a differentiatedview of the positive impact the new business suite
can have on any company's performance andflexibility. The examples and KP!s in the story arebased on experiences from real-life projects andrepresent realistic results that can be achievedwith SAP S/4HANA While this hypothetical scenariofeatures a 828 family-owned espresso machinemanufacturer, it can be applied to enterprises ofall shapes, sizes, and industries.
However, we know that not every business is ready
to implement SAP S/4HANA straight away- thepath to migration can be daunting for some. At
itelligence, we aim to make this process as simpleand cost-effective as possible. We are an international,full-service solution and consulting company with awealth of experience and a proven track record as anSAP Platinum Partner.
We use our expertise to deliver the shortest timeto value for businesses. Our staged approach gives aclear vision of a company's individual roadmap to SAP
S/4HANA and helps to cut costs, mitigate risks, andencourage innovation. We tailor all of our projectsto our customers, so they receive the ideal service tomatch their individual requirements.
Customers and stakeholders are our top priorities -this is one of the reasons why we regularly receive thehighest possible satisfaction ratings. And with sites in
23 countries around the world, we are never far away.
•
•
•
THE PATH TO SUCCESS
A Concluding Statement from
itelligence
In this magazine, we have witnessed LaGarda’s technological transformation, and seen how SAP S/4HANA has helped the business to run simple. The next-generation business suite can reshape business models and revolutionize all areas of the organization. But what does this mean for your enterprise?
The purpose of this fictional case study is to
demonstrate the considerable potential of SAP
S/4HANA. It is designed to give a differentiated
view of the positive impact the new business suite
can have on any company’s performance and
flexibility. The examples and KPIs in the story are
based on experiences from real-life projects and
represent realistic results that can be achieved
with SAP S/4HANA. While this hypothetical scenario
features a B2B family-owned espresso machine
manufacturer, it can be applied to enterprises of
all shapes, sizes, and industries.
However, we know that not every business is ready
to implement SAP S/4HANA straight away — the
path to migration can be daunting for some. At
itelligence, we aim to make this process as simple
and cost-effective as possible. We are an international,
full- service solution and consulting company with a
wealth of experience and a proven track record as an
SAP Platinum Partner.
We use our expertise to deliver the shortest time
to value for businesses. Our staged approach gives a
clear vision of a company’s individual roadmap to SAP
S/4HANA and helps to cut costs, mitigate risks, and
encourage innovation. We tailor all of our projects
to our customers, so they receive the ideal service to
match their individual requirements.
Customers and stakeholders are our top priorities —
this is one of the reasons why we regularly receive the
highest possible satisfaction ratings. And with sites in
23 countries around the world, we are never far away.
We use our expertise todeliver the shortest time tovalue for businesses. Our
staged approach gives aclear vision of a company'sindividual roadmap to SAP
S/4HANA and helps to cutcosts, mitigate risks, and
encourage innovation.
We can set you onthe path to success.
Visitwww.itelligencegroup.com
to learn more.
15 •
About itelligence
You need to make the most of your investment intechnology. And when you choose SAP, naturallyyou want to gain every benefit. So you deserve towork alongside an IT partner who is passionateabout helping you succeed.
We live and breathe SAP and SAP only. We are theright partner if you want to get the most out of theincredible opportunities SAP can deliver. Our global
expertise sets us apart from other partners, as doesthe relationship with our parent company NIT Data.
That means financial stability, a commitment toinnovation, and access to a team of over 9,000 SAP
consultants worldwide.
Across industries and in different regions, we willwork closely with you every step of the way to deliversustainable results. We will help you improve youroperations, reach your goals, and outperform yourlocal and global competitors.
We use our expertise todeliver the shortest time tovalue for businesses. Our
staged approach gives aclear vision of a company'sindividual roadmap to SAP
S/4HANA and helps to cutcosts, mitigate risks, and
encourage innovation.
We can set you onthe path to success.
Visitwww.itelligencegroup.com
to learn more.
15 •
About itelligence
You need to make the most of your investment intechnology. And when you choose SAP, naturallyyou want to gain every benefit. So you deserve towork alongside an IT partner who is passionateabout helping you succeed.
We live and breathe SAP and SAP only. We are theright partner if you want to get the most out of theincredible opportunities SAP can deliver. Our global
expertise sets us apart from other partners, as doesthe relationship with our parent company NIT Data.
That means financial stability, a commitment toinnovation, and access to a team of over 9,000 SAP
consultants worldwide.
Across industries and in different regions, we willwork closely with you every step of the way to deliversustainable results. We will help you improve youroperations, reach your goals, and outperform yourlocal and global competitors.
We use our expertise todeliver the shortest time tovalue for businesses. Our
staged approach gives aclear vision of a company'sindividual roadmap to SAP
S/4HANA and helps to cutcosts, mitigate risks, and
encourage innovation.
We can set you onthe path to success.
Visitwww.itelligencegroup.com
to learn more.
15 •
About itelligence
You need to make the most of your investment intechnology. And when you choose SAP, naturallyyou want to gain every benefit. So you deserve towork alongside an IT partner who is passionateabout helping you succeed.
We live and breathe SAP and SAP only. We are theright partner if you want to get the most out of theincredible opportunities SAP can deliver. Our global
expertise sets us apart from other partners, as doesthe relationship with our parent company NIT Data.
That means financial stability, a commitment toinnovation, and access to a team of over 9,000 SAP
consultants worldwide.
Across industries and in different regions, we willwork closely with you every step of the way to deliversustainable results. We will help you improve youroperations, reach your goals, and outperform yourlocal and global competitors.
We use our expertise todeliver the shortest time tovalue for businesses. Our
staged approach gives aclear vision of a company'sindividual roadmap to SAP
S/4HANA and helps to cutcosts, mitigate risks, and
encourage innovation.
We can set you onthe path to success.
Visitwww.itelligencegroup.com
to learn more.
15 •
About itelligence
You need to make the most of your investment intechnology. And when you choose SAP, naturallyyou want to gain every benefit. So you deserve towork alongside an IT partner who is passionateabout helping you succeed.
We live and breathe SAP and SAP only. We are theright partner if you want to get the most out of theincredible opportunities SAP can deliver. Our global
expertise sets us apart from other partners, as doesthe relationship with our parent company NIT Data.
That means financial stability, a commitment toinnovation, and access to a team of over 9,000 SAP
consultants worldwide.
Across industries and in different regions, we willwork closely with you every step of the way to deliversustainable results. We will help you improve youroperations, reach your goals, and outperform yourlocal and global competitors.
We use our expertise todeliver the shortest time tovalue for businesses. Our
staged approach gives aclear vision of a company'sindividual roadmap to SAP
S/4HANA and helps to cutcosts, mitigate risks, and
encourage innovation.
We can set you onthe path to success.
Visitwww.itelligencegroup.com
to learn more.
15 •
About itelligence
You need to make the most of your investment intechnology. And when you choose SAP, naturallyyou want to gain every benefit. So you deserve towork alongside an IT partner who is passionateabout helping you succeed.
We live and breathe SAP and SAP only. We are theright partner if you want to get the most out of theincredible opportunities SAP can deliver. Our global
expertise sets us apart from other partners, as doesthe relationship with our parent company NIT Data.
That means financial stability, a commitment toinnovation, and access to a team of over 9,000 SAP
consultants worldwide.
Across industries and in different regions, we willwork closely with you every step of the way to deliversustainable results. We will help you improve youroperations, reach your goals, and outperform yourlocal and global competitors.
•15
We can set you on the path to success.
Visit www.itelligencegroup.com
to learn more.
About itelligence
You need to make the most of your investment in
technology. And when you choose SAP, naturally
you want to gain every benefit. So you deserve to
work alongside an IT partner who is passionate
about helping you succeed.
We live and breathe SAP and SAP only. We are the
right partner if you want to get the most out of the
incredible opportunities SAP can deliver. Our global
expertise sets us apart from other partners, as does
the relationship with our parent company NTT Data.
That means financial stability, a commitment to
innovation, and access to a team of over 9,000 SAP
consultants worldwide.
Across industries and in different regions, we will
work closely with you every step of the way to deliver
sustainable results. We will help you improve your
operations, reach your goals, and outperform your
local and global competitors.
We use our expertise to
deliver the shortest time to
value for businesses. Our
staged approach gives a
clear vision of a company’s
individual roadmap to SAP
S/4HANA and helps to cut
costs, mitigate risks, and
encourage innovation.
Legal disclaimer
This paper outlines our general product direction and must not be relied on when making a purchase decision,
as it is not subject to your license agreement or any other agreement with itelligence. itelligence has no obligation
to pursue any course of business outlined in this white paper or to develop or release any functionality mentioned
herein. This white paper and itelligence‘s strategy for possible future developments are subject to change and
may be changed by itelligence at any time for any reason without notice. This document disclaims any and all
expressed or implied warranties, including but not limited to, the implied warranties of merchantability, fitness
for a particular purpose, or non-infringement. itelligence assumes no responsibility for errors or omissions in
this document, except if such damages were intentionally caused by itelligence or its gross negligence.