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Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009 Anne Beaubien University of Michigan Library Chair, Rethinking Resource Sharing Steering Committee

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Page 1: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Rethinking Resource Sharing Initiative

A Report from the Fourth Forum

Worldwide Resource Sharing Looking to the Future

OCLC Members Council

May 17, 2009Anne Beaubien

University of Michigan LibraryChair, Rethinking Resource Sharing Steering Committee

Page 2: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Outline

• The Past– Background on why rethink

• The Present– Goals of the initiative– Key projects of the RRS Initiative

• The Future– Report of the RRS Forum IV– How to make a change

Page 3: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

What is the Rethinking Resource Sharing Initiative?

an ad hoc group

that advocates

for a complete rethink

of the way libraries

conduct resource sharing

Page 4: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

A White Paper

“It’s Time Again to Think about Resource Sharing”

• published February 2005 • By Brenda Bailey-Hainer, Eric Jung,

Gail Wanner, Dan Iddings, Clare MacKeigan, Mark Needleman, Ted Koppel, Candy Zemon

Page 5: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

What’s different?

• Internet has changed user expectations

• More people work outside the library context

• Everyone manages information differently

• More use of mobile devices

• The publishing world is changing

Page 6: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Mission

Rethinking Resource SharingInspiring librariesEmpowering people

Page 7: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Strategies

• Focus on user needs

• Eliminate jargon

• Offer services outside the library

• Look for useful models outside the library

• Measure user satisfaction

• Remain vendor neutral

Page 8: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Policies Committee

• Purpose

• Manifesto for Rethinking Resource Sharing– 7 principles– Remove barriers– Reduce cost– Offer users options

Page 9: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Manifesto

• Fewer restrictions– Imposed only as necessary– Lowest possible barriers to fulfillment

presented

Page 10: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Manifesto

• Users can choose from options– delivery format– method of delivery– fulfillment type

• loan, copy, digital copy, and purchase

Page 11: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Manifesto

• Global access– Use both formal and informal networking

agreements – Goal is lowest barrier to fulfillment

Page 12: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Manifesto

• Share resources from all types of cultural institutions– Libraries– Archives– Museums– Expertise of all types utilized

Page 13: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Manifesto

• Reference service facilitates sharing– Use reference expertise to aid fulfillment– No findable object should be totally

unattainable

Page 14: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Manifesto

• Offer service for a fee rather than refusing service– Strive to achieve services that are not more

expensive than commercial services

Page 15: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Manifesto

• Everyone a library user– Registration should be as easy as signing up

for commercial web services

Page 16: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Manifesto for Rethinking Resource Sharing

• Endorsed by:– ALA/RUSA/STARS Exec. Committee, January 2007 – ALA/RUSA/STARS Rethinking Resource Sharing

Policies Committee, January 2007 – Rethinking Resource Sharing Steering Committee,

February 2007 – IFLA Document Delivery and Resource Sharing

Standing Committee, May 2007 – MAILL (Maryland Interlibrary Loan), October 18, 2007– DELNET (Developing Library Network-India) January

2009

Page 17: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Policies – Next Steps

• Endorsement of the Manifesto by state/country library associations and state library agencies

“…. by affirming the Manifesto, [state or other organization] libraries agree to uphold the principles by doing these things…. 1. 2. 3. …. “

Page 18: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Next Steps

• Collect examples for each of the 7 points in the Manifesto for Rethinking Resource Sharing

• Facilitators Guide– Posted online (RRS website)– Use to inform a local discussion

Page 19: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

RRS Innovation Awards

• Recognizes and honors an individual or institution for changes they made to improve users’ access to information through resource sharing in their library, consortium or state or country.

Page 20: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

RRS Innovation Awards

$1,000 Cash Awards (up to three)

We are grateful to the

Alliance of Library Service Networks for funding the awards in

2008 and 2009

Page 21: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

RRS Innovation Awards

• Factors considered in selection of award winners– Impact on users– Scalability– Sustainability– Ability for other libraries/consortia to replicate

the idea– Initiative and risk taking

Page 22: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Interoperability Committee

• Identify technical challenges in resource sharing • Identify communities who are interested in

building solutions • Outreach to these communities (include systems

vendors) to understand interoperability issues • Promote fledgling solutions to libraries to gather

feedback and make the solutions more effective

Page 23: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Interoperability Committee

• GoGetter (GetIt) plug-in Project– Open-source– Vendor neutral– Offers options to get information

Page 24: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Status of GoGetter

• Interoperability Committee– Completed the GoGetter prototype– Updated the functional specs– Worked with RRS Marketing Committee for

name/branding– Developed base-level documentation– Awaits resolution of legal issues with the open

source licensing

Page 25: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Landscape

• Visual “landscape” of current interoperability for resource sharing– Assessment of usage for standard and

proprietary methods of interoperation– Create scenarios of fulfillment– Identify gaps that need attention from

standards bodies – Thanks to Gail Wanner, SirsiDynix for the

following diagrams!

Page 26: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

www

Catalogs

DB’s

FIND

GET

Authen-ticate

ResourceSharing

InterlibraryLoan

DELIVERY

HTTPHTTPS

SIP, NCIP, LDAP, Kerberos, proprietary, Shibboleth, etc.

Z39.50, OpenURL

HTTP.HTTPS

NCIP

ISO ILL, GSM

Postal, Commercial Delivery,Email, Fax, Post, OpenURL,

Ariel, Odyssey, Relais

Request TransferMessage

Not implementedSome implementationsWidely implemented

DCB

Doesn’t interoperateSelective interoperationWorks

HTTPHTTPS

OpenURL, proprietary, Z39.50, etc.

X a standardX not a standard

Page 27: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

www

Pre-FIND: AUTHENTICATE

Authen-ticate

HTTPHTTPS

SIP, NCIP, LDAP, Kerberos, Athena, RPA., thumbprint, OpenID, etc.

HTTPHTTPS Manual,

proprietary

DB’s

HTTPHTTPS

X a standardX not a standard

Doesn’t interoperateSelective interoperationWorks

HTTP, HTTPS

Page 28: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

www

Catalogs

DB’s

FIND

HTTPHTTPS

Z39.50, OpenURL

Dublin Core, SQL, GRS, OAI, XML, etc.

Manual, ProprietaryHTTP

HTTPSHTTPHTTPS

Z39.50, OpenURL

OpenURL, Proprietary, Z39.50, etc.

HTTPHTTPS

Manual, Proprietary

X a standardX not a standard

Doesn’t interoperateSelective interoperationWorks

Page 29: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

GET

ResourceSharing

InterlibraryLoan

NCIP

ISO ILL, GSM

Request TransferMessage

DCB

www

HTTPHTTPS

Manual, Proprietary

Manual, Proprietary

ManualProprietary

X a standardX not a standard

Doesn’t interoperateSelective interoperationWorksFor-fee, e-commerce

E-commerce

E-commerce

E-commerce

Page 30: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

www

Catalogs

ResourceSharing

InterlibraryLoan

DELIVERY

HTTPHTTPS

OpenURL

NCIP

ISO ILL, GSM

Postal, Commercial Delivery,Email, Fax, Post, OpenURL,

Ariel, Odyssey, Relais

Request TransferMessage

DCB

Z39.50

HTTPHTTPS

Manual

Manual

Manual

HTTPHTTPS

Manual

HTTPHTTPS

Not implemented

Some implementations

Widely implemented

Manual

X a standardX not a standard

Doesn’t interoperateSelective interoperationWorks

Page 31: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Conclusions

• Overlapping standards exist– Gap between ISO ILL and NCIP

• Focus is on physical items

• No clear preferred paths; still a maze– Many non-standard links exist– Proprietary solutions common

• Interoperability is possible but not always easy

Page 32: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Next Steps

• Adding more scenarios– Develop paths through the landscape– Identify barriers to success

• Adding overlay of future, desired landscape– True interoperability– Physical and electronic– Patron-focused– Standards-based

Page 33: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Marketing Committee

• Branding of the GetIt Prototype = GoGetter

• Created RRS logo design• Designed stickers for distribution• Tracked

– Articles– Presentations– http://www.rethinkingresourcesharing.org/inde

x.html

Page 34: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

User Needs Committee

• Gain insight into the needs of the common user inside and outside the library environment

• New co-committee chairs

• User Survey– Testing instrument– Will develop a tool kit for all types of libraries

Page 35: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Delivery Committee

• Physical and virtual delivery of materials is important

• Current possible projects– Home delivery clearinghouse – International branding of home delivery– Investigating digitization– Participate in NISO Physical Delivery Task

Force

Page 36: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

RRS Steering Committee

• Revised vision

• Rewrote the charter

• Working on a three year strategic plan

Page 37: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Partner Organizations

Page 38: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Meetings

• 2007 Rethinking Resource Sharing Forum, Chicago, April 2007

• ALA RUSA STARS Preconference, Anaheim CA, June 2008

• The 2009 Rethinking Resource Sharing Forum, Dublin, OH, May 2009.

Page 39: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

What we learned

• Take-aways from the RRS Forum IV

Page 40: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Become involved with RRS

• Join the RRS listserve

http://www.rethinkingresourcesharing.org/involve.html

• Change things in your library/consortium

• Volunteer to be on a working group

• Find a way to share with libraries internationally

Page 41: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

Next Steps

• Start a discussion – Today!

• Take action - Start a revolution

• Create a pandemic change inspiring libraries to meet user expectations through innovative resource sharing service

Page 42: Rethinking Resource Sharing Initiative A Report from the Fourth Forum Worldwide Resource Sharing Looking to the Future OCLC Members Council May 17, 2009

More information

Rethinking Resource Sharing

http://www.rethinkingresourcesharing.org