Retaining Valuable Employees and

Minimizing Turnover

Phil J. EdrisLearning Consultant

Department of Motor Vehicles

Agenda

• Overview

• Brainstorming

• Generations

• Communication Styles

• Performance Management

• Rewards & Appreciation

• Summary

• Next steps and Questions

Retention Overview

• Generational considerations

• Management styles

• Performance Management

• Rewards

Brainstorming Objectives and Rules

• Free flow of ideas

• Maximum ideas/Minimum time

• Nothing too outrageous

• No idea is a bad idea

• Be creative

• Take risks

• No criticism allowed

Brainstorming Activity

• Think of all of the things that can be done to improve employee retention• No restrictions• No filtering• Include personal ideas• Include ideas you’ve heard

• List ideas on your flip-chart

4 Generations in the U.S. Workforce

What Type of Communicator are You?

Dominance

Influence

Steadiness

Compliance

Performance Management

• Hiring the right people

• Developing the right staff

• Succession Planning

Rewards

• Pay?

• Snacks or meals

• Involvement

• Interesting work

• “Thank You”

Summary

• Review ideas

• Vote on top candidates and consolidate

• Check requirements and restrictions

• Trim list to top 5-10 ideas

Next Steps

• Next:• Research the ideas generated• Add to the list• Start turning ideas into reality

Questions

I can be reached at 804-367-6841 or atPhil.edris@dmv.virginia.gov