Retail | In-Store | Innovation

RETAIL INNOVATION WITH

MOBILE & WEARABLES IN

STORE - USE CASES

Retail | In-Store | Innovation

ABOUT ME

3

EVANS CYCLES WAS A FAMILY BUSINESS UNTIL 2008

I WAS THE TECH GEEK IN THE FAMILY

I WAS FAMOUS FOR PUTTING DIGITAL INTO M&S STORES

Retail | In-Store | Innovation

BROWSING WITH MOBILE

IN THE PHYSICAL WORLD

7

GET PRODUCT INFORMATION

GET PRODUCT INFORMATION

SHOP ON THE GO

SHOP ON THE GO

ORDER TO CHANGING ROOM

Retail | In-Store | Innovation

MOBILE LOCATION

ENABLED SERVICES

13

NAVIGATION

NAVIGATION

FOOTFALL DATA

CUSTOMER MOVEMENTS

Retail | In-Store | Innovation

MOBILE PAYMENT

18

19MOBILE WALLET

SCAN & GO

SCAN & GO

RESERVE SPACE IN QUEUE

ORDER, PAY THEN COLLECT

ORDER, PAY THEN COLLECT

ORDER & PAY AT TABLE

ORDER & PAY AT TABLE

STORE CHECK-IN & PAY

FACE PALM

FINGERPRINT SKIN CONTACT

ALTERNATIVES TO CHIP & PIN

TAP TO PAY

Retail | In-Store | Innovation

MOBILE LOYALTY & REWARD

30

MOBILE TOP-UP WALLET & REWARDS

LIKING ITEMS IN STORE

GET OFFERS FROM STAFF

IN RESTAURANT GAMING

DRIVE FOOTFALL TO STORE

Retail | In-Store | Innovation

DELIVERY

36

CROWDSOURCED DELIVERY

CROWDSOURCED DELIVERY

Retail | In-Store | Innovation

PERSONALISATION

39

PERSONALISATION WITH GLASSES

AUGMENTED REALITY CHANGING ROOM

42CHECK-IN & PERSONALISATION

Retail | In-Store | Innovation

THREE FOR THE FUTURE

43

SCAN, PAY & GO

MOBILE PAYMENT

LOCATION BASED TARGETTING

http://retail-innovation.com

@craigwsmith

Retail-Innovation

http://www.repldigital.com

END