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Wednesday13TH November 2013

EKA Hotel, Mombasa Road, Nairobi

8.30am - 6.00pm

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. . .

MAGAZINE

PLATINUM SPONSORS

OTHER SPONSOR

EVENT ORGANIZER EVENT MEDIA PARTNER SUPPORTING ASSOCIATION

GOLD SPONSOR

DIAMOND SPONSORS

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W elcome to the first Retailers Forum!

The Retailers Forum is founded and organized after some research and development from the

retail Industry needs aimed to give senior retail professionals access to new ideas, solutions and innovations to help take their companies forward with latest retail trends in mind thus making informed decision with global benchmarks which in turn will help retailers in formulation of future strategies.

We endeavor that the Retail Forum will be a MUST TO ATTEND annual event for any retailer in coming years within the East Africa region due to its uniqueness of the event in respect to its selection of Expert speakers from the Industry who not only share theory but experience to mentor the upcoming retailers with the global benchmarked solutions

and also where the service provider meets the delegate/retailer in one-to-one forum where they can share industry best practice.

The interactive forum will be able to drilling down into any specific issues arising in the industry, allowing delegates to share their collective experiences and to learn how their peer’s industry players are overcoming with similar situations since it cuts across the industry

We look forward to improve the profile of the event from time to time by getting the international exhibitors and speakers.

Our special thanks goes to our Sponsors, Speakers and delegates who managed to attend the event for the Retail Forum success belongs to all of us…

We welcome you to our next edition of the Retailers Forum 2014 and organize to participate on the upcoming event for it will be a fabulous one with some Retail Awards!

May you have a Merry Christmas and Prosperous New year 2014!

Titus KorirDirector

Event Organizer’s Message

Supporting Association Message

I take this opportunity to welcome all delegates, distinguished speakers, sponsors and exhibitors to this retail forum. This is a great opportunity to discuss matters affecting the Retail industry.

The Retail Trade Association of Kenya (RETRAK) was formed about a year ago. The objective being to provide Retailers with a central representative body to put across their agenda and retail trade concerns to government agencies, parliament and other bodies for their benefit.

RETRAK campaigns to promote and defend Retailers’ interests and advise retailers of threats and opportunities to their business. We aim to encourage, develop, facilitate and support Retailers to adopt best practice. We also aim to create a reservoir of information through retail research, disseminating communication through magazines, newsletter,

website etc. for the benefit of its members and the industry.

As Retailers our greatest challenges come from the need to automate systems for better and more efficient operations, having good security systems that would control internal and external threats and efficient HR systems that would improve the quality of employees and in turn have loyal, happy customers. All these issues will be covered during this symposium.

It is my humble request that at the end of the day, more retailers will join the association so that we can become a voice to reckon with.

I wish everyone a very successful Forum.

Yours truly,

Bobby GadhiaChairmanRETRAK

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Jasper Ouma Managing Consultant and Chief Trainer of DMS Trainers

Jasper is a Professional Retail Trainer and Management Consultant with over 30 years experience as an Industry employee and employer. He got his basic Education from The University of Nairobi, graduated with a Bachelor of

Commerce specializing in Business Administration in the year 1977. Jasper attended Ashridge Management College, UK and worked for some Lever Brothers Company subsidiaries in Germany and Holland. Jasper has been at the core of Developing and implementing Distribution, Marketing and Customer Care programmes for well-known Multi Nationals like East Africa Industries, Chesebrough Ponds, Philips Lighting, Johnson and Johnson, Sameer Africa Ltd. He has also been a key facilitator for Kenya Institute of Bankers, Business Partners International and Federation of Kenya Employers in areas of Customer Care, Performance Management, Strategic Planning and Team Work.

Currently he has developed several custom built programmes for supermarkets and retailers which he has shared with several outlets: Naivas, Rivanas Supermarket, Woolmatt and Transmatt, Khetia, Easy Mart, Yakos and Peter Mulei

Tim Wilcox Commercial Director, Reward & Recognition Ltd.

Tim Wilcox is Commercial Director of Reward & Recognition Ltd. R&R is a specialist loyalty marketing agency setup in Kenya in 2005. Since then R&R has gone on to launch and manage loyalty schemes for many of the region’s top brands including EABL, Uchumi Supermarkets, Sarova Hotels, AIG, Coca-Cola, Toyota and many more. R&R also manages its own coalition loyalty program (The R&R Program) which currently boasts around 35 participating partners and over 750,000 members.

Tim joined R&R in 2009 from the RAPP agency (part of the Omnicom Group) in London, one of the world’s leading Direct Marketing firms. His objective is to help African retailers receive the benefits that structured loyalty and incentive schemes can deliver by applying industry best practices with the latest technological developments to create solutions that are custom fit for the African market.

Sailesh SavaniIT Techpreneur, 48 years

Brief BackgroundQualified with a degree in Commerce from Bombay University and a Diploma in Computer Science from Bombay

I have been in the IT industry for over 20 years, and evolved from a programmer to a technology specialist and an Entrepreneur, playing strategic roles in development and deployment of end-to-end solutions in various domains including

• Retail & Customer Loyalty• Smart Cards & Biometric Identity• ERP

As a CEO, my core responsibilities are to

Professional Achievements:I established & grew Compulynx from a single location, two man operation in 1994 to a 150 people enterprise spread across 8 locations in Africa, UAE and Asia Pacific servicing over 400 customers in over 16 countries across the globe.

In the course of my career, I have spearheaded several innovative technology development initiatives as follows:• Development of innovative application for POS in Retail • Application of Smart Cards in wild life park access & payments – first of its kind in Africa• Customer Loyalty programs based on Smart Card • Application of Biometric Technology to replace passwords in Retail applications• Development of Biometric + Smart Card based Campus Card solution• Development of Biometric + Smart Card based Relief Benefits distribution for NGOs

I have been Board member of:• Nakumatt Supermarkets (largest retailer in East Africa)• EAN Kenya (the first organization that started Bar Coding movement in Kenya)• Entrepreneurs’ Organization East Africa

I have presented at various local and regional forums on Retail & Smart Card technologies

Personal Info Born – 22nd May, 1965 in Calcutta, IndiaMarried to KrishnaChildren – Son - Asutosh 16yrs, Daughter – Nupur 13yrsFavourite activities at leisure: Music – listening, playing & singing, Travel, Badminton, Cooking

Event Speaker / profile

Other event speakers from...

Hipora Business Solutions

Event Speaker / profile

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Detacher

Multi Alarming Cable Tag

Open Display Security

Hard Tag

Display Alarms

OpticalTag

Magic Mirror

Complete Retail Solutions

Other Products

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The Centre Point Bld, 4th Floor, Parklands Road | P. O. Box: 79013 - 00400, Nairobi, Kenya | Tel: +254 20 3747060/1, +254 774 136 619/20

E-mail: sales@CompuLynx.Org | Website: www.CompuLynx.Org | Follow us on: CompuLynx @CompulynxLtd

KENYA UGANDA TANZANIA INDIA U.A.E

Complete Retail Management Solutions

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- Card Printing SolutionPoint of Sale

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Management System

(PODs) - Security Solutions

for Displaying High theft Merchandise

Sensormatic(Ultra Post) - Anti Theft

Solutions at Exit &

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Sensormatic(Ultra Strip) - Anti Theft

Consumable

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SOLE DISTRIBUTOR FOR EAST AND CENTRAL AFRICA

PerForniEngineered To Perfom

Main mombasa Road Allbid house,Opp ASL, P.O. Box 49938, 00100. Nairobi.

Tel: 020 2133076 / +254 - 727 246 209/+254 - 725 351 079Email:info@nkc.co.ke web: www.nkc.co.ke

Supermarket shelvingGondolaWall StrippingMagazine ShelvesShopping trolleysPromotion Box

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8.30 am Registration Cum Morning Tea & coffee

8.45 am Event Opening / Welcome note By Titus Korir – Director RIC Ltd

9.00 am Welcome Note by Association - Retrak By Bobby Gadhia – Chairman

9.15 am Keynote speaker / Chief Guest

9.30 am Automation Session & Case study + Q&A By Sailesh Savani Founder & CEO Compulynx Ltd.

10.30 am Tea Break / Networking Session

11.00 am Event Sponsors Clip(1) - By Total Solutions Ltd

11.15 am Customer Loyalty Session & Case study + Q&A By Tim Wilcox Commercial Director - Reward & Recognition Ltd.

12.00 pm Retail Training & Case study + Q&A By Jasper Ouma - Founder & CEO DMS Ltd

12.45 pm Event Sponsors Clip(2) - By GS1 Kenya Ltd

1.15 pm Lunchtime & Networking Session

2.15 pm Event Sponsors Clip(3)

2.30 pm HR Matters & Case study + Q&A By Hasina Ismail – Country Manager HIPORA / RMS Ltd

3.15 pm Security Feature & Case study + Q&A By James Okelo – Operations Manager - Security World Technology Ltd

3.45 pm Retailer to Supplier Relationship By Trushar Khetia – Founder & CEO Tria cum Retailer

4.15 pm Panel Discussion / <Retail Industry Hot Topics> *** Moderated by Retrak Member & Industry Players.

5.00 pm Event Closure keynote / Awards By Titus Korir – Director RIC Ltd

5:15 pm Tea Break / Networking Session & Delegates can leave at their own Pleasure.

Your NotesEvent Itinerary

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