resume - sulochana new
DESCRIPTION
resumeTRANSCRIPT
Objectives: To obtain a position that will facilitate my career utilizing my skills and expanding my experience in data processing
Name : Sulochana a/p RuthiranI/C Number : 840730 - 04 - 5174Permanent Address : 1020B, Jalan TBK 4-2/4, Taman Bukit Kepayang,
70300 Seremban, Negeri Sembilan.Telephone No : 016 – 636 9784Date of Birth : 30 July 1984Age : 29Gender : FemaleRace : IndianRegion : MalaysiaE-mail Address : [email protected] And Weight : 144 cm / 41 kgMarital Status : Married
May 2002- March 2008Bachelor of Business Administration (Hons) Management with Multimedia Multimedia University, CyberjayaApr 2002Pre-University Foundation Studies in ManagementMultimedia University, MelakaJan 1997- Dec 2001Sijil Pelajaran Malaysia
1. Administrative Executive - Sivadhass Enterprise Maintenance ServicesDate: June 2011 – July 2012 Job Description:
Provide administrative support and maintain updated records Attend to enquires via phone call / email from users Provide polite and courteous service to users Follow up Diligently follow up on pending requests with support teams / users until completion
Invoice checking, confirmation and documentation
PERSONAL BACKGROUND
EXPERIENCE
EDUCATION
Create Purchase Order for vendor Prepare Quotation Making sure the information within the request and the request item(s) are accurate,
complete, applicable, manage-able and execute-able
2. Assistant Manager - Multimedia University CyberjayaDate: June 2010- January 2011Job Description:
Person in charge of the administrative of the department (supervising 3 clerks)
Reply enquiries on the Postgraduate’s programs via email and phone
Maintain and update the Postgraduate’s website
Involve in promotional activities such as exhibitions, road shows and publish advertisement in newspapers
Check the format of thesis submitted by postgraduate students
Process the postgraduate applications within 15 working days
Ensure accurate statistics report submitted to relevant department every end of month
Works closely with vendors to meet agreed service levels. Ensure vendors adhere to key deliverables and specification of products
Plan and monitor the use of their own time to ensure that assigned activities are managed within agreed targets.
Invoice checking, confirmation and documentation
Maintain updated administrative records as required.
3.Global Request Management Analyst (Logistics) – HP Enterprise Services CyberjayaDate : Aug 2008 - May 2010Job Description:
Overall person in charge of the administrative of the department (supervising 2 analyst)
Provides administrative support for the tracking and delivery of CD's, smartcards and tokens to fulfill customers' orders
Maintain updated administrative records as required.
Manages the outflow and return of Technical Library CD’s.
Update, scrap and housekeep Technical Library CD’s.
Compile and update Technical library usage history
Extract information from the ticketing system into an Excel Spreadsheet on daily basis
Provide data to vendors for dispatch of CD’s and tokens
Pack and send smartcards according to customers' orders
Ensure timely update and processing of customers' requests to meet service level
Compile ticket and shipping information for all services related to Logistics in the ticketing system daily
Works closely with vendors to meet agreed service levels. Ensure vendors adhere to key deliverables and specification of products
Plan and monitor the use of their own time to ensure that assigned activities are managed within agreed targets.
Invoice checking, confirmation and documentation.
Handling custom clearance and procedures.
Create Purchase Order for Vendors.
1. Microsoft Office (Power Point, Excel, Word)2. Oracle ERP3. IQS4. AS4005. Active Directory
Team Player Minimum supervision Willing to travel and work at outstation Able to interact with any level of management Self-disciplined Initiative Willing to learn new knowledge
Expected Salary: RM 3000Availability: Immediate
References:
Name : Apayamah Applaidu
TelephoneEmail
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Position : Director, Sivadhass Enterprise Maintenance Services
Name : Narendran Palani
Telephone No. : 012 6576906
Email : [email protected]
Position : Regional Manager, HP Enterprise Services, Cyberjaya
Name : Prabu Balakrisnan
Telephone No. : 012 6144931
Email : [email protected]
Position : Situation Manager, HP Enterprise Services, Cyberjaya
LANGUAGES ORAL WRITING
BAHASA MALAYSIA EXCELLENT EXCELLENT
ENGLISH EXCELLENT EXCELLENT
TAMIL EXCELLENT EXCELLENT
Personal Traits
COMPUTER SKILLS
COMMUNICATION SKILLS