SUMIT BHOWMIK Email: sumitbhowmik2299@gmail.comMobile: 9886742299

Career Objective: To build career in good organization which is a challenging and exciting where I can explore myself and also learn and contribute my technical skills and managerial skills for the growth of the organization.

Educational Qualification: Completed Correspondence MBA in Information Technology & Information System

Management from IIBM Institute of Business Management in 2016. Completed B.E in Computer Science Engineering from Sri Siddhartha Institute of Technology, in

2012. Completed H.S.L.C from Umakanta Academy ,in 2007. Completed S.S.L.C from Ramakrishna Vivekananda Vidyamandir , in 2005

Professional Summary Exceptional research and analytical skills. Capability to work in fast paced environment. Proven ability to provide strong leadership. Outstanding presentation knowledge. Great time management skills with practical thinking. Always ready to work hard in deadline driven environment. Strong decision making and problem solving skills. Excellent in communication and interpersonal skill.

Certifications: ITIL 2011 Foundation

Work Experience: Total 5.5 Years

S.No Company Designation Start Date & End Date Process

1 Mindtree Senior Engineer (Technical Specialist) July-2015 to Till date Identity and Access

Management

2 Wells Fargo India Solutions IT Security Consultant October-2014 to April -

2015Identity and Access

Management

3 INFOSYS Limited Process Executive March-2014 To September-2015

Service Desk – Citrix & AD

4 Consystent Infotech Private Limited Team Member Feb-2012 to March-2013 Service Desk Associate

Technical Skills: Active Directory, Oracle Identity Manager (OIM), SIAM (FIM) . CA-SDM MS- Office Advance Level, Excel with Macros. IBM-Lotus Notes and Microsoft Outlook

Citrix, Xen App, Xen Desktop, Vmware, VDI, Basics of Virtualization.

Responsibilities:

Technical: Identity and Access Management

Creating, Modifying and Deleting User accounts in Active directory Granting access to Groups, Shares and Applications. Creating Global, Local and Universal groups and applying on shared folder with different

permissions set. Migrating user or group from one OU to another OU. Managing Password resets, account lock outs and homespace updating. Creating, modifying and deleting user accounts in RACF Providing Email and BOT support Managing Incidents, escalations Reporting work using Excel: Daily, weekly and monthly production reports. Creating and updating SOP’s and templates or Stationary. Support of Entitlement Reviews, Recertification and remediation of exceptions Innovation’s for improvement to streamline the process Coordinate with senior staff in the implementation of technical ideas, practices and

procedures. Resolved more complicated clients' issues promptly, in proficient manner and with highest

customer service standards. Responsible for troubleshooting, evaluating, identifying and appointing correct technical

resources to fix up customers' issues. Troubleshooting for Citrix related issues, VDI. Application Troubleshooting. Service Desk Experience.

Management: Day to Day responsibilities

Allocating daily jobs and workloads. Training new team members. Constantly looking for ways to improve processes. Monitoring the performance Fortnightly 1x1’s with the team Implementing new initiatives and making sure all staff understand them. Managing and monitoring staff attendance and Timesheets submissions Attending and participating in team meetings. Reporting to senior managers. Ensuring that staff is motivated, monitored and measured in line with company targets and

performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified

and addressed.

Producing accurate reports on team performance for senior managers. Motivating the team to achieve high standards and KPI targets Praise team members and creates a positive working environment. Update Roster on weekly basis.

Achievements: Attended Training of UNIX SED and AWK Commands at Infosys Ltd., had hands on

experience on Putty with the shell scripting languages for SED and AWK. Cleared the training with 65% conducted by external L&D center. Also had hands on Pearl Scripting Language in the same session.

Attended the DB2 training and also the Mainframe with the zOS in Infosys. Completed ITIL Foundation V3, COMM1, MCSE (Mindtree Certified Senior Engineer –

Exchange Server 2013) Certification in Mindtree Limited.

PERSONAL PROFILE:

Name : Sumit Bhowmik

Father’s Name : Late Sanjoy Kumar Bhowmik

Date of Birth : 15/04/1989

Gender : Male

Languages Known : English, Hindi & Bengali

Hobbies : Listening to Music & Surfing the Net.

Place: BangaloreDate: (SUMIT BHOWMIK)