Ericka Anne Erickson __

ADMIN ASSISTANT/TRANSCRIPTIONIST

Admin assistant with excellent management skills seeking a position to utilize keyboard skills of 60 WPM, intermediate computer literacy skills in office programs and search engines. Transcription machine shorthand skills of 180 KPM. Intermediate familiarity with transcription software and Express Scribe, and transcription equipment includes noise canceling/microphone headphones, foot pedal. Knowledge of office machinery. Exercises independent judgment and decision-making abilities, and a high-level of confidentiality. Education includes Associate of Science from College of Marin, Novato, Calif. Honors, 2010. Studied Business English, medical and legal terminology; anatomy; transcription editing exercises; machine shorthand. Associate of Liberal Arts in May 1998 from Fresno City College.

PROFESSIONAL EXPERIENCEPay Pal July 2016Participated in a videotaped focus group and gave my feedback on using the Pay pal application on my smart phone. Law Offices of May March 2016Focus group-Participated in a jury trial focus for preparation of a trial for the lawyers representing the case. City of San Francisco February 2016Poll worker-For the 1-day polls, attended voting machines which stored the ballots and assisted voters with directions.Apple One-Temp Agency July '14 to 2016Exam Proctor-Independently monitored examinees to administer the CA State Bar exam. This is a seasonal position.Oak Dowling, Esq., Probate Law Offices, Novato, Ca.

2006 Legal receptionist to attorney-temporary-Filed, answered phones, photo copied, greeted clients, and light housekeeping Macy's November '06 to Feb. 2014Visitor Center Depart.-Greeted Macy's shoppers, provided visitors local maps, and assisted shoppers with store layout.Opened/closed registers and provided product knowledge to customers. RTW and Fine crystal/china yearly inventory.Assisted in managing stock room inventory and processed warehouse fulfillment orders,shipping, and invoices.Notary Public 2004 to '07Self-employed- Stamped Quitclaim Deeds, Jurats, and assisted with loan documents to notarize.Convention Center Experience 1993 to 2002Catering serving and Food DemonstrationsBox office sales and pickups/customer service-City Box Office sales; Nob Hill Masonic box office using Ticket Master. IRS Spring 1999Data entry of alpha and numerical information from tax forms from tax returns for the Internal Revenue Service.