Zoe Hayneszoelamae@gmail.com

1400 Coleman Ave. MU Box 72826 Macon, GA 31207(202) 905-7608

EducationMERCER UNIVERSITY – Macon CampusB.B.A., Concentration in Marketing Expected May, 2017

Summary of Qualifications

Leadership skills developed through experience as an instructor in the BETA Academy and as a member of the Special Events Team for Mercer University Admissions

Competitive sales & customer service skills in both retail (Haagen Dazs) and office (Mercer University Athletics) settings

Proficient in reading, speaking, writing and comprehending the French language

Computer Skills Summary

Proficiently skilled in Excel database creation for both storage and record extraction uses Proficiently skilled in the use of Excel for template equation modeling Proficiently skilled in the use of online databases to provide information for marketing research and target

analysis

Employment Experience

Mercer University Athletics Department, Macon, GA October 2013-Present Facilitated daily operations of the workplace Assisted executive administrators with the organization of special events and office affairs Strengthened the alliance of the university’s athletic department with its financial donors through various

athletic events on campus

Special Events Team, Mercer University Admissions, Macon, GA August 2013-Present Analyzed environmental factors of perspective students in order to personalize the appeal of Mercer

University Educated perspective students on the benefits of the university to increase the likelihood of their attendance Represented the university in multiple facets including personal tour guide and overnight host

Sales Associate, Haagen Dazs, Washington, DC April 2012 - Present Sold products, advertised promotions, and adjusted to multiple situational factors to better the product-buying

experience Trained employees, led shifts, and encouraged fellow team members to increase efficiency Earned corporate recognition for outstanding customer service in both 2014 & 2015

Children’s Instructor, BETA Academy, Washington, DC March 2011 – August 2014 Led numerous lessons, improved students’ abilities, and created lesson plans Coordinated the Minnows Program, facilitated the process of graduation from one program to the next, led all

minnows lessons and created all minnows lesson plans

Activities

Mercer Bearitones Fall 2014 – Present Member of the group’s executive board as choreographer and contributor to the recreation of the group’s

constitution Mercer University Dance Team Fall 2013 – Spring 2015

Raised over $300 in Krispy Kreme sales in one week (Nov. 2013)

Raised over $250 in Krispy Kreme sales in less than one week (Oct. 2014)