resume business operations

Aniket Singh Ghaziabad Cell : 9999233543 Cell: 9015699988 [email protected] https://in.linkedin.com/in/aniket-singh-830498a6 OBJECTIVE Looking to obtain position as Assistant Operations Manager within a company that enables use of 2+ years experience managing resource allocation, strategic planning, Client retention , Social Media and servicing industry . EXPERIENCE : IndiaMART, Noida Senior Executive, June 2016-Present Managing ongoing private client relationships and Keeping up to date with market information and monitoring trends . Liaise with other departments, when required, to escalate and resolve issues and/or report faults . Providing training to clients on the use of the Company's products . Explaining the payment process mechanism . Help maintain our high levels of client acquisition, retention and reactivation . Ensuring customer satisfaction, professional communication . Paytm, Noida Associates | Operations, October 2014- May 2016 Performing Seller Engagement activities ( Logistic , Delivery , Customer assist ) . On Email or Phone . Performing social media engagement activities (crafting, posting, and tracking posts across various social media platforms, e.g. Facebook, Twitter, Pinterest, Linkedin ) as directed in support of our social marketing initiatives using various tools like tweetdeck , airwoot etc . Monitor and track performance of posts, Prepare reports, perform analysis (including preparing and documenting actionable insights) and share data as directed . SKILLS : Tweet-Deck , Airwoot , Salesforce , CRM , Cleint Service AWARDS : Paytm Rockstar | Paytm | Best Employee IndiaMART Silver Certificate | IndiaMART | Best Renewal Man

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Aniket Singh Ghaziabad

Cell : 9999233543 Cell: 9015699988 [email protected]

https://in.linkedin.com/in/aniket-singh-830498a6

OBJECTIVE

Looking to obtain position as Assistant Operations Manager within a company that enables use of 2+ years experience managing resource allocation, strategic planning, Client retention , Social Media and servicing industry .

EXPERIENCE :

IndiaMART, Noida Senior Executive, June 2016-Present

Managing ongoing private client relationships and Keeping up to date with market information and monitoring trends . Liaise with other departments, when required, to escalate and resolve issues and/or report faults . Providing training to clients on the use of the Company's products .

Explaining the payment process mechanism . Help maintain our high levels of client acquisition, retention and reactivation . Ensuring customer satisfaction, professional communication .

Paytm, Noida Associates | Operations, October 2014- May 2016

Performing Seller Engagement activities ( Logistic , Delivery , Customer assist ) . On Email or Phone .

Performing social media engagement activities (crafting, posting, and tracking posts across various social media platforms, e.g. Facebook, Twitter, Pinterest, Linkedin ) as directed in support of our social marketing initiatives using various tools like tweetdeck , airwoot etc .

Monitor and track performance of posts, Prepare reports, perform analysis (including preparing and documenting actionable insights) and share data as directed .

SKILLS :

Tweet-Deck , Airwoot , Salesforce , CRM , Cleint Service

AWARDS :

Paytm Rockstar | Paytm | Best Employee

IndiaMART Silver Certificate | IndiaMART | Best Renewal Man